Living in the day area, there are many med spas but in the east Bay there is only one skin science. -Booking is easy and appts are on-time -Providers are professional & knowledgeable You know when you find your people, well SkinScience is my people. Alissa is my go-to. Her technique is painless and she really takes her time to understand your needs. read more

Not a fan of the girl who does the Face Reality acne treatments. She tried to charge me for an advanced treatment (1 hour), instead of the regular treatment (30 mins), when I was in the room for only thirty minutes. I arrived at 4:00, was taken into the room at 4:15, and was at the front desk to pay by 4:48. Got a lot of pushback when I asked why I would pay for the hour-long treatment. She also said Accutane was a "band-aid" for acne?? I asked to see a different provider, but they only offer her for the acne treatments. I could see someone else, but it would cost more. lol read more

Today, I had my first chemical peel with Nicole and it was hands down the best experience! (Also highly recommend!) The fear going into my appointment was comforted by clear instructions of the step by step process and after care that was provided. I have been a customer of SkinScience for 5 years now. I can confidently say there's no place I trust more. From every front desk, to nurse and esthetician I've encountered has been kind, knowledgeable, and skilled. They will guide you with their professional advice while making sure it respects and supports your concerns. LOVE them. read more

Today, I had an appointment at the Skin Science location in Martinez, and I couldn't have been more excited! I was eager to see my esthetician, Nicole, who I adore, and to experience the stunning new space for myself. As I approached the location, I was absolutely blown away by its beauty. I immediately pulled out my phone to vlog, capturing the moment. From the moment I walked in, the front desk staff greeted me with warmth and kindness. The receptionist opened the door for me, offered me water, and began checking me in for my appointment. During the check in process I was informed that I had a $75 balance on my account due to a "no show" for a prior appointment. I explained that I had informed the office of my positive COVID test and wasn't aware of this charge as I believe it may have been a mix up . Nevertheless I assured her I would handle it during check out . She was understanding and continued to offer me water while showing me around the beautiful new location. Soon after, I met with Nicole, who is genuinely one of the sweetest and most down-to-earth people you could meet. She began assessing my skin and customizing my facial treatment ( as she always does) . Where in treatment the lights are dimmed my eyes are closed ... then suddenly there's a knock at the door I heard a woman discussing a payment decline. I initially thought it was unrelated. Confused, I opened my eyes to find out the woman was talking about me! Shocked, I learned that my card had declined. I was taken aback--why would I be charged without my knowledge? I've been a loyal customer for over a year and have always been charged only at checkout. . I explained that my debit card was locked and I was working to unlock it, but the uncomfortable interruption of my service was overwhelming. Imagine lying there with a face full of soap, feeling exposed and uncomfortable, as I was pressured for payment! It felt wrong and insulting, especially when the woman insisted that, due to past experiences with other customers, she needed to charge me upfront. I couldn't help but feel racially profiled in that moment. I expressed my discomfort, but she dismissed my concerns and insisted that I walk up to pay--still with soap on my face! I considered paying just to prove a point that my race doesn't define my character, but then I realized I couldn't support a business that treats me like this. I told her I no longer wanted to proceed with the service because I refuse to give my money to a company that lacks basic human regard for its clients. Nicole apologized profusely as she wiped the soap off my face, and I reassured her that it wasn't her fault. As I left, I felt compelled to update my vlog about this distressing experience. I approached the provider one last time to express how unacceptable her behavior was, but she brushed me off and even threatened to call the police, insisting I should have paid the balance owed. I've never felt so hurt and disrespected in my life! This provider clearly doesn't deserve to be in service. While her employees are wonderful, they're unfortunately working for a heartless management team. I've spent over $1,000 with this company, only to be treated like a criminal over one miscommunication. Please, think twice before spending your hard-earned money here especially if your bi racial or one of color . You deserve to be treated with respect, and this establishment simply cannot provide that! read more

SkinScience Medical Spa - This is Skin Science charging me upfront for my service without me being aware ( my card was locked preventing the charge ) - Medical Spas Near Me - Martinez, California

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I cannot recommend SkinScience Martinez and Pleasant Hill enough! I have been seeing the ladies there for over 2 years now - from the front desk staff to the estheticians to the nurses, you could not ask for kinder people. I see Nicole H. for all of my facials and peels, and Rachel for my injections and laser treatments. Nicole is extremely knowledgable, and takes pride in creating a serene, relaxing environment. She literally wraps you up in a little cocoon, is down to chat if you want, but you'll probably just fall asleep! When I first started seeing her I was having consistent, painful, stubborn breakouts - now I have an occasional breakout that goes away quickly from all of the amazing products and tips Nicole has given me over the years. Rachel is a pro at injections (I get Dysport) and making you feel comfortable. I felt like I'd been friends with her for years within minutes of meeting her. The results of both my dysport injections and laser treatments have been exactly what I've wanted / hoped for. Rachel is super knowledgable and willing to discuss pros/cons of different treatments, so I always go into an appointment eyes wide open. I recently moved back to San Francisco, and am making the trek back to the East Bay to see these ladies. It's SO worth it! read more

Rachel is amazing! She's incredibly skilled, gentle, and really listens to what you want. I trust her completely and always leave feeling great. She exceeds my expectations Highly recommend! read more

I absolutely love going here! All of their facilities are great but I love the relaxing atmosphere of the Martinez location! I am always greeted so warmly by the whole staff and I absolutely love my facials with Alyssa! I struggle with acne and my skin has gotten so much better after going here routinely and using the Face Reality products! Go check this place out! read more

FAVORITE medspa hands down! The entire staff is so kind! Dr. Hubiak was the first to do my lip filler and Nicole the PA did them a year later and I can honestly say they both do a lovely job. I personally already have full lips and I know it's hard to come by a medspa that is well versed and well trained with enhancing features of women of color but SkinScience does SUCH a beautiful job and people think my lips are natural. Thank you guys! read more

The atmosphere and staff at SkinScience is one of the best I've been to! They make you feel so safe and comfortable, especially my injector, Alissa! She made me feel at ease with my concerns & was so attentive to detail & was very knowledgable with what she was talking about & doing. I will be going back soon! read more

Alissa was so great throughout my treatment! Alissa is very informative and walked me through what to expect during and after my kybella. Had such a great experience and great results!! 10/10 experience read more

I had the best experience at SkinScience!! I had my lips done with Alissa, who was incredibly professional and knowledgeable. It was my first time doing something like this and she walked me through every step so nothing was a surprise when she was doing it. She checked in with me when appropriate and made it a fun experience. Am definitely planning to go back when I can for other services! read more

I made an appointment with PA Alissa for a tox treatment to address my serious stink face that migrating from my brow to some new frown lines. She took the time to talk me through all my options, and she didn't make me feel pressured to overdo anything. She was kind, professional and made me feel comfortable. We set a 2 week checkin to make sure everything settled perfectly and it did! The attention to detail shows in the beautifully curated decor to the welcoming nature of the staff and the ease of the entire visit. I will absolutely be back. read more

I've been seeing Nicole for a year now regularly for Diamond glow facials at both locations, Pleasant Hill & Martinez. I love both locations, but the Martinez location really blew me away. It's so inviting and aesthetically pleasing. Nicole is so knowledgeable about skin and how it works. Anytime I'm having issues she's able to pinpoint the problem with a product or home remedy for me! read more

Finding this Spa was one of the biggest blessings for me! I could not be happier with the service I receive, the kindness from the whole staff, the accommodations they have for me. The ambiance of the place as soon as you walk in is so comforting, relaxing, and elegant. They make you feel comfortable and excited to be there. Nicole and Rachel are 10/10 if I could give them 100 stars I would. Thank you for making me feel as amazing as I do! I have found my forever spa and could not be happier!! read more

Loving the new Martinez location and their beautiful new space on Main Street! I went in for the new MOTUS Laser for hair removal and I can't believe 1) how fast and 2) that it truly is 100% painless! It was more like having an ultrasound when you're pregnant than laser hair removal, the wand is cold and they put aquasonic on your hair removal area. No zapping. It was a continuous fluid motion that lasted seconds. So easy and I will keep coming back for all my laser hair removal. Thank you Rachel! read more

I have been coming to Skinscience for years! I recently moved out of the area but still drive an hour and a half every 4 weeks for my diamond glow and every 3 months for Botox. I see Nicole for Diamond Glow facials and Rachele for Botox. I am continually blown away by Rachel and Nicole's kindness, professionalism, attention to detail, and knowledge on products, treatments, and anything skin related. Every time I come to Skinscience, I always leave relaxed and happy, feeling like I've spent an hour with some really good friends. They have truly transformed my skin. I now feel more comfortable without makeup than with it. Couldn't be more grateful for finding this place and everyone who works here! read more

Very good service each time I visit! Also, excellent outcomes with my Botox treatment. Thank you so much SkinScience!!!

I came for a diamond glow facial and had the best experience. Nicole was my esthetician and she was wonderful. She helped me select a few products after that I requested. The location is so pretty and relaxing. I felt comfortable there and did not feel pressured to buy products as I have after other facials. I loved how my skin was after the facial and have loved the products I got as well. I can't wait to go back for another one. I highly recommend this medspa! read more

From the moment you enter Skinscience Medical Spa on Main St in Martinez you are transported to a calm, tranquil experience. I have been a client of Kelly's for several years. She provides me with such wonderful services. I recently got a facial and the results were amazing. I felt so good about the appearance of my skin afterwards, and received compliments on how good my skin was looking. I highly recommend that you visit this beautiful spa in downtown Martinez. Self care is important. Indulge. And request Kelly she's amazing. read more

Absolutely love coming here and seeing Nicole at the Martinez location. She does an incredible job with my facials and makes you feel beautiful during the process. I highly recommend Nicole and whatever recommendations she has for you, definitely trust her. read more

Skinscience in Martinez is amazing! The salon itself is so welcoming and the waterwall makes coming into the salon so relaxing. I had an eyebrow wax with Nicole and it was so nice. She checked to see what I wanted as a new client. She was extremely gentle and the mini-massage at the end was such a bonus surprise. Anastasia, at the front desk, is super friendly and welcoming. No high-pressure sales or product pushing. Will definitely be back! read more

This was my first time at the Martinez location and I am extremely impressed! The interior is warm and welcoming, but most importantly, very clean. I had lip filler and dysport with Rachel. She is a phenomenal aesthetics nurse. She made sure I was comfortable and made the overall experience very enjoyable. I have recommended Skin Science to all of my friends- They are the best in the Bay! read more

I can't begin to express just how happy I am to have found Skin Science! I had the best experience getting a diamond glow facial with Ianitza. I have gone to many high end spas and this was by far the best facial I have ever received. The ambiance of their Martinez location is stunning. It's tastefully decorated in a beautiful building and everything is brand new. The receptionist Sophia was sweet and very helpful. Above all, I just adored Ianitza. She's experienced, kind, and made my facial enjoyable and relaxing. She did my extractions well and my skin feels so soft and smooth. Now that I'm in my mid 30s, I am trying to get more serious about my skincare routine and fell like I am in the best hands. She has a strong passion for skincare but did not intimidate me or make me feel bad about not getting facials regularly. She truly cared about supporting my hopes to have overall better skin and helped me put together a 4 month plan before my wedding. I purchased a package and I'm looking forward to my next appointment! Don't hesitate booking her - you won't regret it! read more