Been a customer at R&R for a few years now just purchased my third vehicle from them this month…read moreMike Hummel , John Smith and Bob Rinaldi are excellent people to deal with there's no pressuring the customer and they do what ever they can to get the deal done. There service department is top notch also. Thanks for all you do.

Terrible experience!!! Bought a 2015 CTS, $27500, car had 4 bent wheels, 2 wheels had the word…read more"bent" written on them. While test driving the car I told the salesman (Kevin Houseman) that I felt a vibration, he stated that it was the road that was causing it and that I should switch roads at which time the vibration stopped. On the way home I felt it again off and on. Took the car to a Cadilac dealer, they showed me the wheels with the word bent written on them. I called R&R and spoke to KH, he told me there was nothing they would do for me. I called Cadilac Corp, nothing, contacted BBB, they wouldn't take the case. One tire got punctured, recently wheels and tires were replaced. R&R wouldn't give me the courtesy of a $16 front license plate bracket, which is the law in NJ. Wheel lock key was missing, had to break locks to change tire.Lousy, lousy customer service. Once they got the money, it was over for me! BEWARE R&R! BEWARE Kevin Houseman!!!!!!!!!!!!!

Jerry Sold Me A Car That Stopped Working After 4 Months!…read more My name is Mercedes Collazo, I am a NYS Registered Nurse that bought a home in Pennsylvania in 09/2020 and needed a car for my transportation to from NYC to PA and vice versa until I can settle down in PA. I bought a 2014 Dodge Dart on 09/24/2020 that claimed to be certified pre-owned with only 1 previous owner from Jerry's NorthEast Auto Sales located at 1254 PA-61 S, Pottsville, PA 17901(sold to me by Jerry himself); the car cost $13,000 for which I paid $9,000 as the down payment. I have been working in the hospital radiology department (CT & MRI, scanning mostly COVID patients) throughout the pandemic with the exception of the 6 weeks I took off post-surgery from October-December 2020 (which was 6 weeks the car only was driven locally). I trusted Jerry because he told me about his extensive experience in car sales and deep roots in the town. On January 13, 2021 the car started having a screeching noise so I called Jerry's NorthEast Auto and was suggested to go to a local mechanic and informed that my warranty expired December 24,2020(3mo, 4,500miles: I am currently at 45,000+ miles from the 38,000+ miles at purchase). Even though I as insulted that I was being brushed off, the next day I brought it over and did a diagnostic test for which I was told that the transmission specialist would need to inspect my car. On January 15th, the car started but would not shift gears/move so it was towed back to the mechanic and was told that my car would need to be repaired by the dealership because the transmission issues were out of the range for what they were able to repair. On January 18th my car was taken to a local dealership and I was told that the transmission, flywheel and spark plugs would all need a full replacement (not repair) for $5,800. On January 20-21 I was told by Jerry himself to send my car to another local car repair shop and that he would "take care of everything" which sounded amazing given all the circumstances until I was told that with the contribution that Jerry was offering (labor + $600), the minimum repair cost was still listed at $4,000. So, in total I am expected to pay a minimum of $17,000+taxes, fees and interest if I have to get a loan for the repair which I will have to because my financial situation with the recent move and recently elevated heating oil/gas prices and my 2 kids doing school online from home, I cannot afford it! I have had to rent a car for over a month (3 day then 30 day rental) so I can go to work and get around until I can figure out my next option so with all the money being spent, I could have bought a brand new! Please, before you decide to be in debt for $17,000+ or put a large down payment on a used vehicle like I did, beware of Jerry's NorthEast Auto Sales located at 1254 PA-61 S, Pottsville, PA 17901, you may have the same issues I did. I would never have bought a vehicle for that much money to expect it to be such a heavy cost for repair 2 weeks after the warranty expires/4 months after purchase, so please be more careful than I was with where and how you spend your hard-earned money when deciding if you want to buy a vehicle from Jerry's NorthEast Auto Sales located at 1254 PA-61 S, Pottsville, PA 17901. I am still in need of a reliable vehicle for work and now feel a new car is the best option for my family, unfortunately with all the immense expenses I will have to take out another major loan to get a car so I don't have to keep extending my rental car service. All I want to do is be able to provide for my family while supporting my team against the fight with COVID-19 and with my purchase from Jerry's, I feel totally screwed. Sincerely, Mercedes Collazo RN, BSN

I bought a 2011 Subaru Forester from there, with A warranty on the drive train. Had 59000 miles,…read moreimmediately. I noticed that it was using engine oil. After using it now I see it uses 1guart of oil every 800 miles.i called Jerry and he told me take to a Subaru dealer. So he was not going to stand behind what he sold. And the warranty was useless. Don't by car there . I found out the hard way. I have a $15000 car with 59000 miles on it. That burns a quart of oil every 800 miles. Never felt so ripped off. Don't be fooled go elsewhere.

I am very disappointed with Northeast Auto Liquidators. I purchased a (supposedly) brand new 2025…read moreHeartland Mallard 17bhl from them recently. In the bathroom there was a 10x10 picture handing on the wall above the toilet. I assumed this was just to make it a little more pleasant to the eye. Upon removing this I found that it was hiding an approximately 6"x6" hole in the inside wall of the camper and severe damage to the foam insulation. This prompted me to look on the outside where you could see cracks in the fiberglass repair they unsuccessfully tried to perform corresponding with the inside hole. I ended up printing a vinyl decal and covering the outside temporarily to keep moisture from getting into the cracks and hanging a medicine cabinet to hide the hole on the inside. Then I looked up at the ceiling and noticed several greasy fingerprints that looked odd. Later that day I was hanging a backup camera and noticed there were two holes approximately 2 inches round in the roof that had been repaired with tape. My assumption is that 2 tree branches went through the roof, through the ceiling and through the back wall and they did a very poor job of repairing and hiding the damage. None of this was disclosed to me when I purchased the camper. Now I have a camper that I paid a good amount of cash for with structural damage that will almost certainly give me issues down the road. I also pointed out that there was anti freeze under the sink and she said she checked it and there was no issue. When I got it home I put water in the sink and it ran out the bottom into the cabinet. I removed the sink drain and there was no gasket under the strainer so I had to go purchase one. The cherry on top of the cake was the dead battery and empty propane tank. There was also no paperwork (manuals) whatsoever with the camper. I recommend staying as far away from this shady dealer as possible.