Beautiful rugs and great service. We got a great deal on a persian rug thanks OC rug teamread more

I came in looking to purchase a rug for my living room and was hoping to learn more about the…read moredifferent options and styles available. Unfortunately, the gentleman assisting me seemed to make assumptions about my purchasing power and quickly became uninterested in helping further. At one point he said, "I don't mean to be rude..." and then suggested that if a $4k rug was outside my budget, I should explore other options. I had never mentioned having a budget or being price conscious. I was simply trying to understand the products and find a style I liked. The interaction felt dismissive and discouraging. I ultimately ended up going to Restoration Hardware and purchasing a rug there instead.

So Cal Rug Masters is who you call when you care about your rug and want it to last. I read up on…read moretheir process and it is so much more comprehensive than the next best that I could find. Definitely worth the price. They came immediately and picked up our large 8 x 11 wool rug, and delivered it to the home we just moved into. They also provided a felt mat recommendation as I requested. It looks brand new and feels so fantastic! Highly recommend this company. They have the expertise.

SoCal Rug Masters came & picked up my rug. They repaired the dog damage & gave it a good…read morecleaning. It looks like new! The repair job was absolutely fantastic!

Mansour helped us find to the perfect area rug in our price range. He took his time and he didn't…read morepush or rush us while we were making our decision. I highly recommend Modern Rug Importers! I will be going back soon to pick out our new rug for our dining area. Thank you Mansour!

We have used modern rug for several projects and they are always a pleasure to deal with .read more

A great place to find a hand knotted rug. Amir is very knowledgeable and one can learn a lot about…read morerugs from him. These rugs are no longer being made and they will only appreciate in value.

I am writing this to provide an account of my 15-month experience with Amir Rug Gallery. I advise…read moreany future customers to ensure all terms are put in writing, as my experience involved retracted commitments and retaliatory threats. In November 2024, I entered a consignment agreement for a rug with a net floor value of $5,500. Notably, the gallery does not appear to use formal consignment contracts. Instead, they use a "Service Contract," which appears to be intended for rug cleaning. The pre-printed language at the bottom relates to cleaning risks and storage after a service is completed, rather than consignment terms. In November 2025, a buyer I sourced independently via eBay visited the gallery and offered $4,000. The owner advised me to reject this, calling it a "low-ball" offer. He suggested I wait because the holiday season was their "busy season" and we could likely get more. Crucially, he stated that if it didn't sell by year-end, he would purchase it. He followed this up in writing on Nov 19: "If you make it $3500 I can take it but by December." Relying on his professional advice and this written buyout promise, I declined the $4,000 sale. After the holiday season passed without a sale, I asked the owner to honor the buyout. He then stalled before stating, "I did not make a firm commitment." He then attempted to pivot to a "wholesale" arrangement that would have netted me only $3,200, less than the original offer he told me to reject. I decided to retrieve my rug on Feb 16, 2026. It was a rainy day, and the store's employee offered to load the rug. Instead of placing the rug directly into the trunk, the employee's handling allowed a fold of the rug to come into contact with dirty standing water on my vehicle's bumper. He did not notice until I pointed it out, at which point he grabbed a rag from my trunk, scrubbed the area, and walked away. When I documented this incident for record purposes, the owner's response was an unprofessional phone call threatening to charge me for 1.5 years of storage fees if I "made a case" out of the loading incident. When I pointed out that storage fees weren't in our agreement, he stated that it "doesn't matter what is in the contract" and that he didn't have time for "BS." Even if his cleaning contract terms applied to consignment, they stipulate that storage fees only begin two weeks after an item is "ready." The owner messaged me on Feb 13 saying he wanted to return the rug, and I picked it up on Feb 16, well within his own two-week window. He then claimed it was "unethical" for me to list the rug on eBay while it was in his shop. This is a strange claim, as my online marketing was doing the work I was technically paying him for. In 15 months, the only time the gallery called me about an offer was from the buyer I sourced and sent to his store. Despite me doing the legwork, I was still prepared to let him take his full commission for simply showing the rug. Helping a business close a sale is not unethical; retracting a written buyout promise after costing a customer a sale is. Anyone considering this gallery should be aware that verbal statements may not be honored, and any attempt to hold the business accountable may be met with threats. I encourage future customers to ensure everything is documented in writing.

The RH Outlet store has a lot of selections, but many of the larger furniture pieces are broken,…read moredamaged, or have noticeable defects. Smaller items can still be good depending on luck, and once in a while you can find a great deal and quality piece. However, I strongly do not recommend using their referred delivery service, 123 Moving. 123 Moving was recommended by the RH Outlet store since they don't offer delivery for large furniture purchases. I contacted 123 Moving by text to arrange a home delivery just a few miles from the store. From the start, their quoted price was on the high side, but I was open to discussing it.Unfortunately, the owner's attitude was extremely rude and unprofessional. I wasn't even trying to lowball the service, yet he responded with a "take it or leave it" tone. When I offered a fair and reasonable price, he said they could deliver but only curbside -- meaning I'd have to carry the furniture inside myself. After that, he simply stopped replying altogether. This kind of customer service deserves zero stars. A professional owner could have handled this so much better -- even a simple "let me see what I can do" would have shown respect and effort. In the end, I went with another delivery company also referred by RH Outlet, and they were excellent -- great communication, fair pricing, and reliable service.Thumbs down for 123 Moving.

Check that the items you buy are clearly what you're getting and not mislabeled or missing pieces…read more Buy nice or buy twice. Not going there again. Agree with others that managers and staff are unprofessional

They offer to sell your rug on consignment, but require first expensive fumigation and cleaning,…read more followed by expensive repairs, then inform you they are moving or going out of business, and tell you to come get your rug. So you spend money for nothing.

I concur with Scott. Don't use this business to sell your rugs!! What he does is tell you your rugs…read moreare worth all this money, to justify the cleaning fee he then charges/get you to consign with him. After a full year being on consignment he didn't sell either one of my rugs, and then claimed people just aren't into the traditional rugs anymore; what a load of BS! Rug making has been a skilled craft for centuries, with people traveling just to get handmade rugs originated from Turkey, Saudi Arabia, etc. Since I wasn't able to pay for the cleaning fee, he then traded a crap manufactured rug (compared to my beautiful handmade Turkish rugs), claiming it's the same value. WTF! At best this guy is incompetent (really thought the rugs were worth that much, despite the actual market value) and at worse (what I think is really the case); unscrupulous, telling people their rugs are worth much more to get them to then pay for cleaning and/or repair services. DON'T DO BUSINESS HERE!

What an amazing store. They have everything for the home. It's like a superstore with furniture,…read moreoutdoor chimneys, large pots, outdoor patio sets, household items, mirrors, pillows, storage items, and just about everything you could imagine for the home. Sadly, the store is closing due to lease and low traffic counts as they do no marketing. We bought some bar stools, mirrors, a sofa table, cookware and a few other items. Great values and the customer service was excellent. Highly recommended

Unfortunately this store is closing. But if you're looking for some discounted home items, now's…read moreyour chance! They will not be getting any more seasonal items after the summer collection.

Amazing Experience all around!!! Mike kept us updated the whole time! His team completed project in…read moreone day and my upstairs looks like a model home!!! Will recommend to everyone I know!!!! Thank you Carpet Corner!!

Mike and his team were great! They gave fair pricing, did really good work and held to schedule…read more Mike was great at coming to check the work several times during the job and ensuring everything was going according to his high standards. We are return customers, and will use his again when we need flooring.

Another masterful RESIZING by Rug Masters! We ordered this…read morebeautiful rug for our old house but by the time it came in we bought a new house that had a smaller living area footprint. I was very sad that we would need to find a replacement because I was doubtful we could have it resized. Another reviewer here mentioned they did just that so we decided to give it a try. We had 3 feet cut off one side to make it 9 feet. Thanks Rug Masters! You did a great job!

I took my Persian rug to SoCal Rug Masters after not having it professionally cleaned for about two…read moreand a half years. It had gotten really dingy, and the vibrant colors were basically gone, even with regular vacuuming and home rug-cleaning attempts. They gave me a great deal and told me it would take about 10 days -- when I picked it up, I was honestly shocked. It looks like a brand new rug. The colors are vibrant again and the whole thing feels refreshed and revived. I'm so happy with the results and definitely recommend them if you want your rug done right.