Beautiful vehicle. Right on time. Clean. Driver Rafe was very professional. Verified pick up time…read moreprior to arrival (as I requested). I felt very comfortable and kind of pampered. I almost wished it was a longer ride. I called 469-583-4089.

We needed a ride to the DFW airport and looked up this number on Craig's list…read more This driver Mike is true to his words, very punctual and reliable. Very good service. Would recommend him anytime. 469-583-8767

You can look at the reviews from this company and see that many people say he is extremely rude…read more His response on yelp made it sound like he was calm and explained it to me. I mentioned my location and immediately started yelling at me telling me it's too far. Obviously, I planned on paying for travel time. And if he would have listened, he would have heard that I only needed it one way. The second limo company was so nice and helpful! Prime limo was professional and actually listened to my needs before screaming at me!

This is the most honest and trustworthy service! They have beautiful cars and always arrive on…read moretime. The rates are fairest around. We have booked service to the airport and limo rides for parties! The owner is an amazing person who graciously rescued me when my car broke down near the airport and refused to take any money for helping me. Please support this amazing business!

What a pleasant experience!! I was afraid when the driver told me they would be in a Prius that…read morethere wouldn't be enough room for 4 bags. This tiny little car isn't so tiny! More than enough room in the back for 6"3' husband. An added benefit of riding in this cute little car was that its ecofriendly. :-) The driver was early and very polite. I will definitely use this company again.

MUST READ UPDATE on HORRIBLE OWNER CONTACT EXPERIENCE on yelp:…read more The owner contacted me on yelp and I want to share how UNPROFESSIONAL he is, how he ACCUSES ME OF LYING, and HOW HE MAKES ASSUMPTIONS ABOUT MY WIFE. He tries to turn things around and blame us. I will include quotes from his messages, and if you want just message me and I can forward you the entire messages too so you can personally see what kind of person he is, how he treats his customers, and judge for yourself. We just booked a ride to the airport and have no reason to lie but he is deluding himself into thinking that we are making false accusations and are lying. Why would we do that? Why would we lie? I booked a ride for my wife in Oct., they did not show up at the PICK UP TIME so I called them, they responded in an unfriendly manner, they showed up late, the driver was unfriendly, the driver CHARGED THE CARD WHILE IS WAS DRIVING in the airport which IS NOT SAFE. My wife asked for a business card to identify the driver, he claimed he did not have one. I wrote the review in Feb. The owner contacts me asks for info and offers a free ride. I reply that I am not interested in the free ride because they were rude on the phone and I would rather not deal with rude people. I tell him this was in Sept. 2014 (I was wrong, I wrote the review 4 months after the event, it was Oct.). He then messages me saying that I have to give him my card number to prove that this actually happened or he is going to assume that it did not happen and ask to remove it from yelp (which he can't do but I humor him). He also offers twice the money back (which I doubted and he did not refund) for the info, I give him the info because he accused me of lying and I AM NOT A LIAR, MY WIFE IS NOT A LIAR, WE HAVE NO REASON TO LIE. First the owner admits that I actually am a customer of his, LOL. Pick up time was 11:30 so I called and asked where he was. Dispatch contacted the driver at 11:38 and he finally showed up AFTER THAT. Owner replies: "Driver was contacted immediately as per our record dispatch spoke with him at 11:38 am. Based on computed time, it implies driver was in the neighborhood. Now your scheduled pickup time was at 11:30 am. So we are missing roughly 8 minute from (11:30-11:38) our record shows he was within your complex and there are two possibilities here. 1. He was already there waiting by your house or someone else or 2.Still looking for the correct address. If you did not see him at your address that leads us to the second option, which is plausible. because it happened before." He turns it around and assumes my wife didn't see him. What a joke, she was prepared and looking outside waiting for him. He brushes off the FACT that he was late and mistakenly assumes the dispatch contact time was the time he arrived which is FALSE. The driver was NOT FRIENDLY to my wife, he states "then why would your wife tip him 15%" I'll tell you why she tipped him, because she is a nice and shy person and not heartless. We try not to be rude to people so we tip even when service is bad. Why would we lie about the driver? Then he goes on to say that my wife was charged in the airport but the car was standing because geotagging shows the card was charged in the airport. No, you are wrong sir, MY WIFE WAS THERE, yes she was in the airport but the driver was still driving when he charged her. Guess what genius, geotagging does not indicate motion! And why would my wife lie about this? When she told me I found it ridiculous. He then says that it is very unlikely that the driver did not have a business card, implying that my wife is lying. I think this shows the driver did not want to be identified. His response to the driver being unfriendly and that he charged my wife while driving? He states that "your accusation is merit-less based upon their records". Wrong, you are making INCORRECT ASSUMPTIONS based off of your records. He also thinks that I am confusing his cab service with another one because I initially said this happened in September. I did not get a cab in September, I said that by accident because this happened last year and I did not remember the exact date. I have the records to show that we did not use any cab service in September. There was no other cab service. This is what he wrote: "Transportation took place in October not in September. Due to inconsistency it implies mostly likely we were the lucky ones to have one star for some other company's unprofessional act." NO, it was YOUR company that was unprofessional. And you are continuing to be unprofessional. I am just reporting the HORRIBLE SERVICE your company and you provided. Your response is defensive, passive aggressive and is trying to put blame on us. We cleared up the date and there was no other cab company. You are trying to delude yourself into thinking you are not at fault. Stop trying to turn your mistakes around and blame your customer.

They were great! Fair price from Mohegan Lake to LGA, clean car, on time, patient and accommodating…read moreto us, our two boys, and service dog. Will definitely use them again! Thanks x.

My wedding was on September the 25th 2021 I m so disappointed with this service, I wonder why this…read morepeople have given 5* we agree on a white limousine hummer unfortunately we receive a black one this was so disappointed...our church service was delayed 3hours late because of this incident...if you contact this company pls discuss all well make sure they don't let you down...this was horrible experience

AJL was very easy to work with when arranging our airport transportation. Our driver, Joe, arrived…read moreahead of schedule, which gave us plenty of time to load our luggage and get settled. He also took the time to emphasize that safety was his top priority, which was especially reassuring for my wife and me. Joe was professional, courteous, and made the entire experience stress-free. If you have the opportunity to ride with Joe, I highly recommend it!

"The BMW was a special treat. It floated down the road, not even noticing the bumps. And a…read morespecial thank you to the driver, Floyd. It all made for a special and unforgettable evening." - Al McDonald I would like to add and thank AJL International for driving my mentor safely to and from Perry's Steak House Grapevine. Al is a huge car fan so this BMW made it very special experience for him. Floyd was, personable, professional, kind and helpful. If you're looking for unmatched professional experience, AJL International is the way to go. If you're looking to reserve this beautiful, All-New, 2024 BMW 740i M Sport, I highly recommend it and you'll experience cloud-like comfort. It offers luxury you'd expect from BMW and much more. Contact AJL for full details. AJL Drivers are highly trained and it showed it by the way Floyd assisted with Al. I will use AJL time and time again. For more great content, check out YouTube.com/@AbroadTravel

I bought a Living Social voucher for transportation to and from DFW airport. The transaction…read morestarted well when the phone was answered by a person and I was told to send an email or text with my travel information. That was a Wednesday. I waited two days for an answer and then emailed and texted again. He answered the text and said he would send me a confirmation that night. I finally got a confirmation 36 hours later. He was charging more than the voucher stated, so we went back and forth a few times on a Friday afternoon. Once we agreed on what was to be done, I asked for an updated confirmation. By Sunday morning I still had not received a corrected confirmation. I had a bad feeling about this company so I canceled my reservation and got a refund. When a company is in the transportation business it needs to be responsive and reliable. It certainly was not responsive and that caused doubts in my mind about its reliability. I cannot be put in a situation in which a driver does not show, and I simply had no faith in this company that it would do what it said.

Professional service, friendly driver. Couldn't ask for more. Will definitely use this service…read moreagain!

I travel all over the world for business all of the time, and get a driver in pretty much every…read moremarket that I'm in, and Nana is by far the best driver I have ever had. He went above and beyond in his role, truly exceptional service. He didn't just take me from my A to B but went out of his way to keep me safe, hydrated and happy. Worth flagging that I am not an easy customer - all of my appointments over run and he was incredibly accommodating for my last minute adhoc changes and requests. Beyond that, he was incredibly friendly, welcoming and caring - making sure that I had everything that I needed (including notepads and pens...), that I had everything that I wanted (stopping by restaurants and retailers so that i could duck out when i wanted) and had a decent experience (showing me local tourist hotspots, buying me local cuisine to try before I went home). If you're in need of any services, then get in touch with them - absolute no brainer! I would have been lost without him and he made the experience perfect.

First time using their service. Took me to the airport. Very courteous service. Driver was very…read morefriendly. Safe driving too. Got to my destination on time. Very pleased with their service. Highly recommended.

Not even 1 Star…read more Very unprofessional company, they've been promising me proof of a refund for 3 weeks now on a reservation that they cancelled abruptly!!! Save all your correspondence with Heaven on Wheels just in case you have to escalate matters with your bank or credit card company. As a single mom trying to create a special night for her first child's prom this is a nightmare. I had to book at another location which you can imagine with these gas prices is insanely expensive. Also I paid $1500 here that did not include gratuity, I'm now paying $1300 elsewhere, gratuity included and excellent communication. Save yourself the stress, it's not worth it.

I booked this over half a year in advance for my once in a lifetime bachelorette party. The driver…read morewas on time and early, which was great but it all goes down hill from there. You you would think you would turn the air on while waiting, open the door and share how to connect to bluetooth, turn the lights on, but he did not. We got in the car, and he just immediately started driving. Very unprofessional. In that brief period of time of waiting to depart, he did try to turn the air on but didn't help much. My dad was really doing the work. He thought the car just needed to get going, so we all got in and departed. The driver mentioned to me, "I don't like this car because the air does not work and it does not turn well." You would think management would have not allowed this car to be rented or resolve the issue prior to letting customers in the car. Turns out, the driver was right and there was lack of working air conditioning in 90 plus degree Dallas weather, AND the limo also had a difficult time turning. Why had management not addressed this issue if it was a KNOWN issue? Why would they NOT have contacted me prior for an alternative option? We got to the first destination and explained the issue to the driver to seek a resolution, to which he responded, "I am just the driver. " My two friends then had to work with the driver and coach him on this to resolve. Ridiculous. They literally went through 7 people, including 1 who mentioned he sold the company over a YEAR ago, also ridiculous. They finally got to a human, who apparently seemed not to care about our experience and just instructed our driver to get another car. You would think that person would have apologized or helped support us proactively in getting a refund for the poor experience but no. We were then somehow able to get a pink limo with functioning air conditioning. I booked this EXTREMELY far in advance and am not sure why I was assigned the limo without air conditioning. Nonetheless, they contacted me the week of to let me know someone else had booked it. Well, I guess the other party got the functioning limo, and we got the non functioning one. The driver let us know that this limo was finishing up it's ride as ours was starting, which is why we got the bad one. Again, RIDICULOUS. Management should have NEVER allowed this nonfunctioning pink limo to be an option in the first place. CLEARLY it was a KNOWN issue. Very poor customer service and experience. Nonetheless, I should have been given the functioning pink limo, given I booked first or contacted with an alternative option. I was way nicer at first, but I have no patience for people that can not respond. It has been a MONTH and no one has contacted me in my request for a refund. I have a wedding coming up and will not be booking them. I would not recommend to anyone else.