The woman are lovely and do a great job cleaning my home. I will continue to use them, weekly. My…read moreonly issue is that I somehow have trouble talking to the office which doesn't always let the cleaners know what is going on.

TLDR: Accurate quote, on-time, friendly service and management, but attention to detail not quite…read morethere. Would recommend for general light cleaning. I have never had my home professionally cleaned before, but I decided to splurge and hire CCH to clean the condo I just bought as I knew the previous owners had a child, a pet, and more likely than not wore shoes in the house. I quickly received a quote (which ended up being accurate) and set the appointment for a few hours after my closing meeting. The cleaners texted me to let me know they were on their way. They arrived on time and we walked through the unit together while I pointed out the areas I wanted cleaned with focus on the floors, appliances, and bathrooms. They set to work and as they completed an area, they would ask for us to review. Everything generally looked good - we pointed out some spots on the floor that were still present after that area was done and they said the spots would not come out. The floors visually looked good after they were finished, but after they left and I walked around barefoot for the rest of the night/the next morning, I found that the soles of my feet were black from dirt. I brought this up to the owner who gave me the choice of having them come back to clean the floor again (since it was within a 24 hour guarantee window) or a partial refund. I opted for the partial refund as it was inconvenient for me to have them come back. I then spent a few hours recleaning the floor myself with Bona hardwood floor cleaner (which took care of the spots as well). Over the next day I also noticed some light grime on the kitchen cabinet handles and inside the refrigerator that had been missed. I think CCH would be great for a general, surface to mid-level clean and then just do some detailed work yourself afterwards. Thank you to the owner for working with me on a resolution!

I needed a deep So glad chose Clean Freaks after some research. Logistically, everything was easy…read more They arrived on time, stayed longer than planned (flexible), and I woke up in a sparkly clean place. I'll use them again. Thanks Sandra and Lisbeth !!

Martha did a great job with our apartment!! The place looks spotless. She was efficient and detail…read moreoriented. Thank you!

Highly responsive to quoting, met a fast turnaround (booked a move in cleaning the same week), and…read moreall the communication was quick and professional. The crew arrived on time and did a great job, just what I expected at this price point. Definitely recommend!

OCD did another fantastic job cleaning a condo rental for us and my client and the new tenants…read morecould not be happier. This was a fast turnover, with tenants moving out and new tenants moving into a 2 Bed 2 Bath which required a rigorous deep cleaning, and they finished in less time than we had imagined, even removing mildew from corners of both showers and an extremely greasy kitchen exhaust vent. The entire apartment was spotlessly cleaned in a matter of about 2 hours, giving us time for crucial adjustments before the new tenants took possession. I have referred OCD to many clients over the years and the service, timeliness and quality of work performed exceeds those of their competitors at a competitive price.

Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

I've been using Lovely Maid's services for 4 or 5 months and I've been really impressed! My…read moreapartment is sparkling afterwards! The pricing is fair and reasonable, and this is a high integrity, trustworthy business. I hadn't found the right fit in a cleaner after years of looking, but this is the perfect fit for me and my apartment. Bertha the owner is lovely, communicative, and I trust her completely. She has amazing attention to detail. Highly recommend!

From the owner: I'm very flexible with my hours and give a great price, always on time and most important I'm…read morereliable

This is the best cleaning service experience I've ever had for a move out. The cleaners arrived on…read moretime and they did a very thorough job. I would say they went above and beyond my expectations. Quality of work, attention to detail and respect to property was amazing. I look forward to another booking...

We were really excited for our clean and this place has great reviews, but it feels like wasted…read moremoney when we paid $230 for a 1b1b deep clean. Summary: accidentally broke fridge shelf (not a problem, they replaced asap), broken glass on the floor when I come home, floor not swept at all, multiple things not wiped down. It was a huge bummer. They offered to reclean but we declined.

We had two cleaners come by and they did a really detailed job, even though it had been a while…read moresince our last cleaning. They were efficient, hard-working, respectful, and got a lot done in a short amount of time. Dan from client service was great too. He made scheduling and billing really easy and kept me in the loop. I also appreciate that the company doesn't charge a fixed fee and will adjust the cost if the job takes longer or shorter. Overall, a smooth experience and I just confirmed my next appointment.

Lupe & Maria did remarkable and thorough work! It was wonderful to come home to a sparkling…read morelooks-clean feels-clean smells-clean home. Transparent pricing also appreciated :)

On time . Great service , house smells fresh and everything is left spotless . Love how…read moreprofessional and quiet they are as I work from home .

Dishonest company Agreed to an apt Cleaning project then…read moreavoided responding to follow-up emails trying to set up times and logistics That avoidance was at the last minute leaving the project hanging Finally spoke with after relieving several messages For her Agreed finally with threat of bad Yelp review to follow through with the project left initial down payment with receiving room for her which she picked up and then send somebody else do you supposedly do the cleaning and instead claim that oh the project was much bigger than was described This was a Move out Of an apartment and would cause serious monetary damages and inconvenience She even kept the good faith deposit that was left for her as initial payment of the assignment In considerate and dishonest AVOID

My realtor recommended Karen's to me when I first moved to Uptown last summer. From the first…read moremove-in deep cleaning, to the subsequent regular monthly service, I've been very satisfied. Angel is great in coordinating - over text or phone - any schedule changes, or even just reminders. The maids (my regular is Karen) always arrive right on time and make their way through the house slowly and meticulously. I'd highly recommend Karen's maids just for their efficiency and cleanliness.

Catalina and her crew were amazing. I had hired them for a Move Out Cleaning. They did the best…read morejob for me. It was spotless and perfect. I could not have asked for a more professional, kind people and relaxing time for me. I am definitely going to have them clean my new apartment Can not recommend them enough. The best

I had a very good experience hiring Marty to clean my new lofted condo. He was here all day, was…read morevery professional and it is such a good feeling to know that all of the surfaces have been dusted and cleaned. It does look better. I can't imagine how long it's been since these area have been cleaned. There are other good reviews on google.

Aloft Cleaning Service did a terrific job. They were prompt, meticulous, thorough and completely…read moreprofessional. I don't do internet reviews . But Aloft's service was so superior, I felt compelled to share my experience. Contact the company. It will exceed your expectations. Patricia, Chicago