I've been using LMS for almost 4 years now. Never had a complaint!! Barbara has always been very accomodating and flexible w.r.t. changes to the regular cleaning schedule. The last two years I've always been at work when the girl(s) would come and clean my place. I've always had a good trusting relationship with them. If I had any special requests I would just leave a note and it would be taken care of. Also never had to buy cleaning supplies, that was all taken care of! Good price too and just very reliable and professional! Two thumbs up for Barbara and her girls!! read more

Barbara came on short notice and did a fantastic job! I am more than pleased with how clean and fresh everything looked. I highly recommend her for any of your house cleaning needs! read more

Barbara had great communication and was flexible and accommodating. Her associate, Agnes, showed up and worked really hard and already knew what I was looking for (Barbara had already communicated this). Agnes was hard worked relentless at making my place spic and span and making sure to hit on all the point of cleanliness that I requested. She went above and beyond definitely. Unfortunately she forgot a mop but did everything to make sure that she was still able to deliver the home immaculate. She really did an outstanding job. If you have had poor cleaning service in the past, give these guys a try, you will be impressed! read more

Have been using them for a few weeks now on a weekly basis and love their services. I hate to jinx myself but I do not have a single complaint so far! Booking is easy, very quick to respond to calls/messages. These ladies are amazing read more

I hired the service for a deep clean. The owner was very friendly and professional but unfortunately the service did not reflect a deep clean. There was one cleaner who worked for 2.5 hours in my condo of 1200 square feet independent review, counters were left dusty and dirty and some areas were untouched. Had I been charged for a standard clean this would have still been even a subpar job. read more

Barbara and her team at LMS are fantastic and I highly recommend this service. We have been with Luxury Maid Service for 2 years now, and they came highly recommended by a friend. We have been extremely happy, Barbara is very professional, and she and her team are all very warm, friendly, reliable and we trust them completely in our home. LMS always goes above and beyond to make sure our home is in excellent condition. I only wish I could have them come every week! Highly recommended. read more

We were very happy with our experience with Luxury Maid Service. We needed some cleaning done last minute and were new to using the service and Barbara was able to accommodate and help us out within a day! It was so nice to come home to a really clean house, we have now signed up for regular service! I would definitely recommend! read more

Such an amazing experience. Luxury Maid Service really delivered today. My home looks amazing and it was such an affordable price. I am definitely using gem again! I highly recommend!!! read more

I used LMS last week and would definitely recommend them. I contacted Barbara on very short notice to deep clean my new apartment and they were very thorough and did a great job! read more

Barbara and her team do a wonderful job! They have been cleaning our condo for 3 years now. Barbara is very easy to deal with and I love the flexibility should we need to switch days. There is nothing better than walking into a clean home! read more

I love this cleaning service! It's super easy and convenient to book and it's been nice to come home to a clean apartment after booking! Prices are reasonable too compared to other cleaning services!! Thank you Luxury Maid Services! read more

Katya cleaned our condo really well, and she and the owner are both very friendly and pleasant. Nice work!

Barbara responded immediately to my inquiry and we were able to set up a cleaning appointment less than 48 hours later. She did a great job cleaning our condo and paid attention to the areas that required increased time and more thorough cleaning. She even cleaned the inside of the oven and it looks brand new! The overall cost was fairly priced and even lower than other quotes I had received from different companies. We were so pleased that we set up recurring cleanings and hope to continue to have a positive experience with Luxury Maid Service! read more

Barbara and her team are very thorough and professional. They always perform the cleaning services on schedule and Barbara is very easy to work with via phone or text. They are doing a great job cleaning bathrooms, kitchen, living room, bedroom - dusting, vacuum, and laundering sheets. I'm very pleased and thankful to have found them! read more

I had a pleasant conversation with LMS and we decided to setup a recurring cleaning. We set the first day to be two weeks out and the lady sent a confirmation text. I arranged my schedule to be available on that morning and they never showed. What was more unprofessional was not replying to my texts asking if they were late or answering my call. read more

I hired Luxury Maid Service for last minute a move-out clean in Lake View. They picked up my call even during after hours, and confirmed the service within minutes. I had to change the time because my flight was delayed, and they were incredibly understanding and accommodating. I really appreciate the fast response time. They arrived early on the day of the cleaning and did a great job. I called several companies and felt like they were the most flexible in terms of scheduling and also very competitive with their rates. They also referred me to get my carpet cleaned instead of just saying they don't offer the service, which helped me a lot. It really eased my move-out anxiety. Thank you so much! I will definitely use them again and recommend to my family and friends. read more

I love this service! I have my apartment serviced twice a month and they are always on time and my apartment is always super clean! They work around my having a cat in the apartment and if I ever have to switch days they have always been accommodating. They also take Venmo which is the best. read more

I'm very pleased with the service! Barbara is very friendly and made sure I was satisfied with the results. I will recommend Luxury Maid Service to everyone! The place was left spotless! read more

Barbara is very easy to communicate with. I appreciate her willingness to text and she is very responsive and flexible. Agatha cleaned my place and it was perfect. Probably the cleanest it's been! I look forward to using them for move-in and move-out cleans in the coming month and ongoing! read more

Such a great cleaning service, price is great and the cleaning is always done accurately. Have been using them for the past 6 months and have yet to have any problems. Have given there number to all my friends and they still use them to this day. read more

Allison Z., I wished I took your advice about Luxury Maid Service and their "deep clean" service. When I called Barbara (the owner), she was very pleasant over the phone and we discussed the the types of cleaning services they offer. We had just completed a bathroom remodel and the rental apartment needed to be cleaned. She stated that a deep clean was needed. We scheduled the cleaning for today (03/21/2019) and there was only one person who work on the small 725 sq ft. apartment for only 2 hours. The hardwood floors and baseboards looked like she only used a Swiffer with no liquid wood cleaner. I applied Rejuvenate on a paper towel and removed way to much dust/dirt from the floor. Barbara tried to explain it away with an answer that just did not assume any responsibility. She said she would talk to the employer and would the areas that needed to be redone. There was still dust balls on some parts of the bedroom floor and the furnace/hot-water heater room was not even touched. The 2 hours "deep cleaning" did not even live up to a normal standard cleaning. We settled on a price which was much more that the work reflected. Shame on Barbara. I only wanted an apartment cleaning that I originally agreed to. I feel really bad about having to submit such a bad review, but Not Sorry. read more

I have used and terminated two local cleaning services for poor service or questionable business practice. Both of them had great Yelp reviews (except for mine, of course). I just started with LMS and am very pleased. Barbara and her crew are quick and efficient and fair-priced. Our home smells and looks so clean - much better than with other services. I am looking forward to a long relationship with LMS. read more

I have been using this service for 6 years. The girls are fabulous. They do a wonderful job and I love the smell of my house when I come home. I feel it is affordable and the girls are so kind. The most important thing is they are trustworthy. I cannot always be home when they come and I have no problem with them letting themselves in. I definitely recommend this service! read more

Used LMS for the first time and they were very professional and thorough in all places, kitchen, bathroom, bedroom. I was most impressed by the amount of dusting they removed! First time ever using a cleaning service for home as well. Will definitely use again! read more