The woman are lovely and do a great job cleaning my home. I will continue to use them, weekly. My…read moreonly issue is that I somehow have trouble talking to the office which doesn't always let the cleaners know what is going on.

TLDR: Accurate quote, on-time, friendly service and management, but attention to detail not quite…read morethere. Would recommend for general light cleaning. I have never had my home professionally cleaned before, but I decided to splurge and hire CCH to clean the condo I just bought as I knew the previous owners had a child, a pet, and more likely than not wore shoes in the house. I quickly received a quote (which ended up being accurate) and set the appointment for a few hours after my closing meeting. The cleaners texted me to let me know they were on their way. They arrived on time and we walked through the unit together while I pointed out the areas I wanted cleaned with focus on the floors, appliances, and bathrooms. They set to work and as they completed an area, they would ask for us to review. Everything generally looked good - we pointed out some spots on the floor that were still present after that area was done and they said the spots would not come out. The floors visually looked good after they were finished, but after they left and I walked around barefoot for the rest of the night/the next morning, I found that the soles of my feet were black from dirt. I brought this up to the owner who gave me the choice of having them come back to clean the floor again (since it was within a 24 hour guarantee window) or a partial refund. I opted for the partial refund as it was inconvenient for me to have them come back. I then spent a few hours recleaning the floor myself with Bona hardwood floor cleaner (which took care of the spots as well). Over the next day I also noticed some light grime on the kitchen cabinet handles and inside the refrigerator that had been missed. I think CCH would be great for a general, surface to mid-level clean and then just do some detailed work yourself afterwards. Thank you to the owner for working with me on a resolution!

Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

This is the best cleaning service experience I've ever had for a move out. The cleaners arrived on…read moretime and they did a very thorough job. I would say they went above and beyond my expectations. Quality of work, attention to detail and respect to property was amazing. I look forward to another booking...

We were really excited for our clean and this place has great reviews, but it feels like wasted…read moremoney when we paid $230 for a 1b1b deep clean. Summary: accidentally broke fridge shelf (not a problem, they replaced asap), broken glass on the floor when I come home, floor not swept at all, multiple things not wiped down. It was a huge bummer. They offered to reclean but we declined.

We had two cleaners come by and they did a really detailed job, even though it had been a while…read moresince our last cleaning. They were efficient, hard-working, respectful, and got a lot done in a short amount of time. Dan from client service was great too. He made scheduling and billing really easy and kept me in the loop. I also appreciate that the company doesn't charge a fixed fee and will adjust the cost if the job takes longer or shorter. Overall, a smooth experience and I just confirmed my next appointment.

Lupe & Maria did remarkable and thorough work! It was wonderful to come home to a sparkling…read morelooks-clean feels-clean smells-clean home. Transparent pricing also appreciated :)

We love Joanne and her staff. They are professional and thorough. Our house in Roscoe Village and…read moreapartment in Gold Coast are always left immaculate. Great hands on customer service and personable.

My HOA has used Mighty Maids for many years to clean our common areas (stairwells, windows, front…read moredoor, etc). They do a great job and the price seems comparable to other companies. Owner Joanne is a little quirky, as others mention, but aren't we all? Also have used them for a 'deep clean' when selling a rental property - they did fantastic work for that!

We're a small building (6 units). We had to get a new boiler when our 70-year old boiler broke down…read moreon us. In order to get that boiler out of the basement, the company had to saw the steel-welded body apart...and it made a complete mess. It looked like a small volcano had erupted in our basement. It felt so daunting to clean after such a huge project, so we got help from Maria and her team. After the stress of a new boiler installation, K&B were our saviors. They made everything feel so incredibly easy. From the quoting process to the actual cleaning day everything was a dream. Communication, workmanship, everything was so professional. They cleaned parts of our basement that we didn't even ask them to. They not only delivered amazing service, they saved our relationship with that boiler company. Thank you Maria and team. We look forward to having you back!

So I had a party a few weeks ago and let me tell you , it was wild and way too much for me to…read moreclean. So a friend let me know of this cleaning service and so I decided to try it out. At first I was leery since I never used a cleaning company, but with a 3 floor home, I needed help. He gave me a flyer and I was very surprised that they had coupons and quoted me a really good quote. Although the young lady said they do clean offices and other types of buildings, my home would also be cleaned because no job was too small or big. The lady who came (Maria), not sure if she was the owner, was extremely professional with her accent and just a pleasure to meet. She did a walk through and even said that her crew would definitely do a good job. Which was an understatement. I mean they cleaned and made my home look as if I just moved in again. And I have to say, I was really happy I called because one of the crew gave me a small zip-lock bag with 2 rings and a bracelet that I must have put some-were and couldn't find. Now for this, they get 5 stars because of their honesty. I am pleased. The prices were very competitive and maybe a bit less that a few places I thought of using, so I will be calling K & B again next time I have a "get out of hand" party. Highly recommend this crew, and also, I tipped the young lady due to being so honest.

Fuentes was professional, punctual, and efficient. The service was absolutely worth it, and I truly…read moreappreciated how smooth everything went. I'll definitely recommend them to my friends and use their service again in the future!

Fair and on time, worked very hard at a construction debris removal job. Would definitely hire againread more

My HOA entered into a seasonal snow removal contract this year with Morfin. Our terms specify that…read morewe upgraded to "zero tolerance", meaning we paid $1725 up front for them to come as often as required, regardless of snowfall or accumulation. If we receive even a 1/4 inch, they are supposed to come and clear it. I'll add that we also upgraded to pet-friendly snow/ice melt, but that seems moot at this point because they have not shown up for a single snow/ice event this entire season. Have placed several calls to the owner (Jacqueline), and she continues to apologize and offer assurances, but they have not been to our property. Today we have had several inches of accumulation and they are nowhere to be found. Left a vm and no response. Strongly recommend against using them for snow/ice removal. Total SCAM.

Used Morfin for a move-out clean recently when turning my condo over for some new tenants. Was a…read morelittle disappointed in the job the attendant did (or didn't do) but after I sent a few pictures to my contact Jackie she without question scheduled another tenant to come out and finish the job a day later. The second attendant that came out did a much better and after she left I felt the place was move-out clean appropriate. Even though both attendants were late, I'd say between the $180 price tag and thei overall attentiveness when i was unsatisfied, I'll probably give Morfin another call if I have similar needs in the future.

I had a very good experience hiring Marty to clean my new lofted condo. He was here all day, was…read morevery professional and it is such a good feeling to know that all of the surfaces have been dusted and cleaned. It does look better. I can't imagine how long it's been since these area have been cleaned. There are other good reviews on google.

Aloft Cleaning Service did a terrific job. They were prompt, meticulous, thorough and completely…read moreprofessional. I don't do internet reviews . But Aloft's service was so superior, I felt compelled to share my experience. Contact the company. It will exceed your expectations. Patricia, Chicago

I needed a deep So glad chose Clean Freaks after some research. Logistically, everything was easy…read more They arrived on time, stayed longer than planned (flexible), and I woke up in a sparkly clean place. I'll use them again. Thanks Sandra and Lisbeth !!

Martha did a great job with our apartment!! The place looks spotless. She was efficient and detail…read moreoriented. Thank you!