I just want to start off by saying thank you to the hygienist Gretchen. I've always been so scared…read morefor getting a Cleaning, she made the whole process so smooth and easy. Always checking on me and asking if I was doing okay at all times. She made sure I was well taking care of. I really appreciate overall the whole staff with there professionalism

Staff are unprofessional. Staff lie about total cost and then a large bill will come in a few…read moremonths. Untrustworthy. Dental hygienist damaged my tooth. Bad quality of care. If I could pick zero stars I would. Don't go here.

I have so much respect for these people. I have been sent away on multiple occasions as I am too…read morehigh risk normally for anything other than being seen by someone in a hospital setting. I had gone in for a procedure that probably would be easy for most people. Unfortunately with heart problems, they will not allow me anything with epinephrine in it. Any dentist that I have ever been seen by never has had anything else other than meds I cannot have. The dentist eased all my anxiety, carefully listening to my history and letting me know, she knew what I needed and how to do it safely. OMG what a relief, I have gone 10 years always being told you need to be in a hospital setting. Its too risky for me to see you as a patient. I burst into tears honestly. I thought that would be my "forever situation." Fortunately, they helped me through the proceedure. Offering me something I could take pre-procedure to numb the area without inhibiting my breathing or raising my heart rate. I soooo very much appreciate them. Words cannot even express my gratitude for the dentist. They truly care about helping their patients.

My husband retired from the military after 30 years of service and we moved back to Omaha to be…read morecloser to our family. We chose Total Dental because our insurance took it and it was close to our house without looking at the reviews. I went there for my first 2 regular cleanings. I go regularly every 6 months. They told my husband he should go every 3 months (he went even though he had to pay out of pocket for one of the cleanings every year). I had extreme pain in my front tooth because of a possible injury when I was younger. I saw Dr. Thorson, who is absolutely wonderful!! She saw me right away and referred me to an Endodontics practice. The practice that accepted my insurance couldn't get me in for over a month. Dr. Thorson stated to me in front of the dental hygienist that "if I ran out of antibiotics before I got into to see the Midwest Endodontics that all I needed to do is call her up and she would prescribe some more to get me through until I could see them for the root canal." Unfortunately, she went on maternity leave (which I totally understand) BUT the office manager (Danica Wicht) had no back up plan for her. When, I called some dental hygienist that I had absolutely no prior dental relationship with called me and stated to me "that they don't do that". She also kept saying "she wasn't in the room with me" I told her I knew that she wasn't in the room with me. I kindly asked her if she had my chart to look at and she said no. I was very shocked that a medical professional that hadn't been in the room with me (her own words) wouldn't have the chart to rely on. She never asked me my pain level either. Not one time during our phone conversation. Very disturbing as when you look at Total Dental's website they describe themselves as dental anxiety experts with over 40 years of experience. I asked to speak to an office manager and Dr. Courtney Molettiere got on. This woman needs to never me in medicine or dental care. Her bio reads "One of my favorite things about my profession is the chance to build relationships with patients" She is not an experienced Dentists. Read her bio and prior reviews about her. Highly do NOT recommend her. Very immature and never even read my chart before talking to me. You can see from other reviews, that other patients have said that EXACT same thing that I'm saying about Dr. Molettietiere. She was rude, unprofessional, never looked at my chart. Also found out later from the Practice Manager, that she shared information with 3 other people in her office (that was not necessary) and a complete violation of HIPPA. My medical information should only be shared on a need-to-know basis. They should realize that. In addition, I paid out of pocket for X-rays and was not even notified of the costs upfront. This practice has very inexperienced Dentists. I've gone to Dentists across the country my entire life AND never experienced the unprofessionalism of this office including the practice manager who called me from her cell phone in car and didn't even have my chart or information to know what she was referring to. The only thing she could say is she knew everyone in the "Office for 10 years" This should be handled using actual facts like a business NOT a like a friendship. In short, you have TONS of options in Elkhorn. I found another Dental practice within a few hours for my husband and me that honored both our military service and was kind and friendly, verified my insured, gave me upfront costs. Read their website of what they promise and then read the many reviews of patients that have actually visited this horrible dental clinic specifically the Elkhorn, Nebraska clinic. Highly DO NOT recommend this horrible practice!

Dr. Spanel is retiring and is AMAZING but unfortunately the individuals taking over are VERY money…read morefocused. I stood at the hallway door for 15 minutes as I was the first appointment and they didn't let me in until exactly at 7:00 am. My normal dentist (Dr. Spanel) wasn't there due to schedule changes and they never called to let me know, so he didn't do my exam. In addition they have made the following financial changes..... 1. Charging a credit card processing fee of 3% 2. Requiring you to pay upfront to even schedule the appointment for the work you haven't even gotten done instead of paying on the day you get work done. 3. Have you sign a contract to allowing them to Charge a fee if you don't cancel within a timeframe. ( I've not experienced this but would hope there is some leniency) Either way is very off-putting. 4. They actually have a virtual assistant that answers the phone?!?! Just confirms the lack of interest they have in actually being personable. It's transitional care for financial gain and not focused on the client anymore which is too bad because it was an amazing place.

After 20 years of being cared for at Regency Dental, I was told they wouldn't treat me unless/until…read moreI filled out their new mandatory MyChart app. Just Google "MyChart data breach" and you'll understand why I didn't want to make my medical and billing information public. I found out that Dr. Spanel has sold the practice to a private equity group and he's now working there as an independent contractor. The new owners told the office staff to turn away anybody who wouldn't immediately fill out the MyChart stuff. I was still standing at the front counter discussing the situation when everybody just walked away and left me standing there. I'm glad Dr. Spanel is lining up his retirement, he's a great dentist. The new owners can go pound sand with their demands. Creighton University fills Omaha with batches of new dentists every year, and I am currently shopping for a new dentist.

Dr. Longo is an excellent orthodontist. He's very professional but personable and I didn't mind so…read moremuch coming here to get my braces tightened although it's a painful experience. He'll give you detailed instructions on how to care for your braces. My appointments were always on time and I never had to wait. The only bad experience I had was when one of his techs/assistants removed my braces and cracked my teeth...yup, not just one. She was using all her weight to remove my braces and scrape off the glue and I could hear my teeth crunching and cracking. They'll provide you with toothbrush, a small brush to go underneath the brackets, wax so the inside of your cheeks don't get raw from the braces, bottles of flouride in several flavors, elastics in different colors and a threader for your dental floss. I only had my braces for 2 years then moved on to retainers...which I lost a long time ago.

The whole staff is very kind and took our medicaid for our child when I could find no other. My…read moredaughter's teeth were extremely crooked and now her self esteem is good. Thank you so much.

This is my 4th dental practice I have chosen over the past several years due to problematic issues…read morewith the staff. This practice did receive my paperwork online, while others still forced me to fill out unnecessary paperwork. I arrived 25 minutes early and didn't have to wait until my appointment time, which was another first. From the x-rays to the consultation, cleaning, and polishing, I was treated respectfully and professionally. I was really impressed with the treatment and information given by this dentist. I believe I found my dental facility and recommemd others who weren't happy to give this place an opportunity to earn your trust.

The new girl who's probably on maternity leave now, gave me a new filling. I immediately asked why…read moreI had pain. Now living it with for 2 months, they suggest a root canal. So I get to go pay a $1000 for what excuse people did.

I have been a patient of Dr. Tom for quite a few years. Very personable and thorough. Treats you…read moreas friend as well as a patient. When needed he will take the time to explain the different options, their pro's & cons as well as cost. My wife who previously had some bad experiences is also a patient and no longer dreads going to the dentist

Dr. Tom is over the top as are the hygienists', my wife and i have been going to him for some…read moretime. It's rare to find a Dr. that actually cares about his patients more than the almighty dollar ;)

We had a mixed experience at Today's Dental in Millard. On the positive side, the staff was…read morefriendly, and it was easy to schedule an appointment--much faster than many other dentists who book months out. However, our main issue was with the way treatment and costs were communicated. My husband was verbally told that his insurance would cover certain procedures and trusted what he was told. He didn't fully read the paperwork he signed, which acknowledged understanding the risks, costs, and that he would be responsible for payment upfront. Unfortunately, this was not clearly explained, and the written agreement did not match the verbal information he received. When we called to clarify, the office was unhelpful and seemed confused, stating that they only provide estimates and do not handle insurance directly. This left us feeling misled, as the information we were given in person suggested otherwise. For someone who relies on verbal explanations, this experience was frustrating and, in our opinion, not transparent. We ultimately decided to cancel the appointment and will not be returning. While the staff was courteous and scheduling was convenient, the lack of clear communication about insurance and costs made this a negative experience.

I called this office today at around 4:30 PM and had a very unprofessional experience with the…read morereceptionist, Olivia. While I was explaining the reason for my call, she repeatedly blew into the phone loudly, creating significant confusion on my end. After a long pause, she claimed there was "a lot of wind" coming from my side, even though I was indoors in a completely quiet environment. As I attempted to clarify, she began pressing keys loudly on the phone, making the conversation even more difficult. If this is the level of professionalism shown during a simple phone inquiry, it raises serious concerns about the overall quality of the practice. First impressions matter, and this interaction completely eliminated my confidence in becoming a patient here. Based on this experience--and after reading similar negative reviews online--I would recommend looking elsewhere.

I've been going to this family dental practice since I was a kid, and even now in my late 20s, it's…read morestill the best dental care I've ever had. The team is super professional yet genuinely friendly--they've known me forever, remember details from past visits, and always explain everything clearly without any pressure or upsells. As someone who used to be pretty nervous about the dentist as a child, I now look forward to appointments knowing I'm in trusted, expert hands. What keeps me coming back is their use of top-notch technology that makes everything quick, painless, and minimally invasive, plus thorough but gentle cleanings and proactive care from Dr. Mack Greder II. The office is modern, impeccably clean, with plenty of natural light and comfortable seating that instantly puts you at ease. Hands down 5 stars--I can't recommend them enough for kids, families, or anyone with lingering dental anxiety. They've had my trust since day one, and I'll be a patient for life. If you're looking for a dentist, this is the one.

Mack Greder has been our family's provider for nearly 10 years, we would never consider going…read moreelsewhere. His current hygienists & staff are friendly and informative. The clinic is modern and high tech making the overall experience educational (like areas I need to brush more) and precise. Dr. Greder is a great communicator; he gives a thorough explanation of all options available along with the short & long term repercussions. His bedside manner is equally as effective with my kids, explaining how they are succeeding in their dental care and challenging them to improve.