Who knew a trip to the dentist could be this enjoyable? From the moment I walked into Pacific…read moreSprings Dental, I felt more like I was checking into a spa (minus the cucumbers on my eyes) than a dental office. The front desk staff is incredibly welcoming, the waiting room is cozy, and best of all--zero judgment about my flossing habits (or lack thereof). I have been going to Dr. Franco for longer than I care to say and he and his team are absolute pros. They explain everything clearly, work gently, and even manage to crack a joke while wielding dental instruments like seasoned comedians. My teeth are now cleaner than my life choices, and I actually look forward to my next visit. If you need a dentist who's skilled, friendly, and maybe even a little fun--look no further! Highly recommend!

Been a patient here for 17 years. I don't feel valued as a patient anymore and an looking for…read moreanother dentist. Pacific Springs gives good care and has competent staff. Problem is they simply have gotten too big and patients have to wait six months plus to schedule a simple cleaning appointment. I feel like a number and no longer a valued long term patient. They obviously have too many patients and won't hire more staff so my business will go elsewhere.

While I dreaded getting an implant, I am so glad my doctor recommended this office. Everything was…read morehandled to perfection. Dr. Kelsey answered all my questions at every visit. Support staff were friendly and efficient. Procedure went smooth and so did the recovery.

After being with another local practice for over 20 years I was forced to find another when their…read morecare changed following Covid. I spoke with HER about my concerns. Her response was anything but caring and actually defensive. Completely shocked me. Fortunately I was given recommendation's to Dr. Kelsey. I have waited quite some time to post this as I wanted to be sure of my experiences before doing so. Possibly I should send a thank you note to my previous Periodontist ;)

I received excellent and sensitive care in every aspect. They know what they're doing! The office…read morematters were handled in a swift and efficient manner. I would recommend them to anyone in need of oral surgical care.

I am not one to write reviews so please take this into consideration…read more My first experience with Village Point oral  Surgery and Dr Shnayder was back in 2017 for a tooth implant. He is absolutely amazing!!!!!  His knowledge, current technology and most of all his compassion for his patients is something that I can't even find words to describe.  I have had a lot of dental work done so I know the good from the bad I have 100% trust in Dr Shnayder and his amazing staff.   The office is absolutely gorgeous!!! The location is easy to find and easy to access. The front desk gals are so down to earth and make you feel at ease the minute you walk in the door. I can not say enough about Amy the surgical assistant.  She takes you back to the procedure room and makes you completely forget that you are there for surgery. The most recent addition that I have dealt with is Dr Nord.  I had a procedure last week and had a few questions over the weekend.  She immediately answered my call, answered my questions and put my mind at ease. Village Point Oral Surgery is the top rated Oral Surgeon for a reason!!

This company was recommended by dentist to do a couple extractions. It's a nice office and easy to…read morefind location. The check in process took quite awhile as they had quite a few clients all arriving at the same time. When I got back to the office I met with a dentist who launched into a pretty hard one sales pitch for implants. I already had a dentist and a treatment plan lined up. It was unexpected and way to hardcore fore 7 in the morning. When we finally got to the extraction they didn't put me all the way like another dentist had done. It was a surreal experience. I could hear the staff talking and could feel the dentist moving from tooth to tooth. It wasn't painful but it was unexpected. The worst part was we went over a bill before the procedure and I signed off on it. After I got home I got out the quote the did before the procedure and there was a difference of $500 in my favor. After a couple of conversations they issued me a check instead of crediting my credit card. Between the high pressure sales technique for implants, being semi awake for the extractions and the billing error I can't recommend this company.

My experience with this office was very disappointing…read more The original bone graft failed, but when I contacted the office early on to report that the graft material appeared to be dissolving and that significant amounts of grit were coming out, I was repeatedly told that this was normal and that nothing was wrong. It later became clear that the graft had not been successful. In addition, the need for a sinus lift was missed during the initial treatment planning. After my dentist spoke with the office, I was told they would review the CT scan my dentist provided and that I would not need to pay for another CT scan. However, when I later called to schedule a consultation, I was told multiple times that Dr. Wewel required a new consultation and another CT scan, despite the previous assurances. This comes at a cost of over $500. ($400 of which I already paid the dentist and Dr Wewel looked at that CT and said he could use it.) Communication was also frustrating. I left messages on multiple occasions and did not receive a return call. When I finally spoke with a treatment coordinator, I was again told that I would need to start the process over. I was also uncomfortable with the repeated pressure to purchase anesthesia for a relatively simple tooth extraction. Even after declining it several times, it continued to be included in the treatment plan, with the explanation that it could simply be refunded later if unused. I understand that complications can occur in dental treatment. What concerns me is the lack of accountability, inconsistent communication, and the feeling that additional charges were prioritized over addressing the issues with my original treatment. I expected more transparency and patient-centered care throughout the process.

If you are wondering how these people sleep at night after charging you 1500 after insurance for 20…read moreminutes of work. On a huge bed, in a huge house, silk sheets and blow their noses on 100 dollar bills. smh.

I got pre-approval from my insurance and paid my portion before the procedure. Come to find out…read moreeven though the practice is preferred, several surgeons within the practice are not. Very odd. Fought with insurance and eventually got them to pay all of their share and even most of mine. I had a refund due of $121.50. Not only did the practice not notify me for 2 months, they tried to tell me I owed them an additional $121.50. Finally got them and insurance on the line and got them to refund to my original credit card used. Next day Omaha Oral Surgery calls me and says they didn't process the refund and "the check's in the mail and maybe you'll get it in about 15 days". Horrible way to do business. Cash flow issues? (Also told me I couldn't pick up the check)

Went to dentist and need tooth pulled. Was referred to this place by my dentist. Called to make…read morean appointment and they said I need to come in and get a consultation, smh. These people can't get enough money out of you. 100 consultations a month at 35 per, an extra 42K a year.

worst initial call I've had. Nicole, did not care what or why. she was busy talking in the…read morebackground and not engaged in the actual call. cut me off and interrupted me multiple times. I immediately made and then cancelled my appointment. this is not the place for me. no thank you.

Dr. Patrick Kelsey is the best. I received excellent care. He is very caring and welcoming. He is…read morevery knowledgeable and explains his treatment plan i details. He is very meticulous; he ensures adequate analgesia and he follow up after procedures. I highly recommend him.

Dr. Kelsey is a great periodontist. He went above and beyond to get me in and have my work done. He…read morewas extremely thorough and explained everything he was doing. And the best part: IT WAS TOTALLY PAINLESS. I would highly recommend him to anyone needing a periodontist in Omaha.

I came in as a new customer a year ago, they have been nothing but great! Always comfortable, kind,…read moreand make the scheduling process simple.

Very clean and easy to work with, great experience. This office got me in last minute as an…read moreemergency and did so well, I will now drive the 20 minutes from home to go here. They cleaned up and fixed what another dentist did wrong. Good care and they care about your comfort!

Dr. Kuhn is an outstanding surgeon, who was able to help us out when my daughter broke her nose. He…read morewas flexible with our appointment time, explained all of our options and reassured us that she would be OK. if your looking for a trustworthy physician to help you out I would recommend Dr Bruce Kuhn and his staff without reservation.

Horrible & so customer service from their office/finance manager! There is a large dispute of what…read morethey over charged us vs. what was in network charges! So unethical business practices and she hung up on me! I did not use profanity I gave her details of what insurance told me and couldn't even finish to ask if I can have my ins call HR directly to resolve the matter directly but she spoke over me and hung up on me! Wow what class! Too bad bc the Dr did good job on the wisdom teeth removal I was going to bring my other son in... Obviously they over inflate their prices and was caught by a consumer.