Devlin's installation of a Tesla Powerwall at our Cape Cod home succeeded but was a complicated…read more experience. Of the dozen installers Tesla recommended (after two years on Tesla's waiting list), only Devlin responded offering a quotation. Their price was compatible with the general install market (well known to be overpriced). The sales process was quick and offered us responsive opportunities to customize the installation. The move to installation planning and scheduling would have failed of its own accord due to turnover of staff and their chronically ignoring emails and voicemails. No one ever picked up a phone. Using extraordinary strategems for five months we were finally able to secure an install date but it was cancelled the afternoon before the promised date. A second promised date months later was also aborted during the afternoon before the promised date. In both cases this was because the schedulers had not secured a battery when they committed to a date. As we had already paid more than $16,000 eight months before, we had to invest more extraordinary effort to secure an install within the tax year to obtain our tax credit. When Devlin secured a battery the installation turned out to be technically and artistically excellent. We are very pleased with the result, though owners have to read up and think carefully about how to configure the Powerwall's charge/discharge configuration, which is not explained, not transparent, and not intuitive. With these caveats we conditionally recommend Devlin so long as the intending customer fully understands the lengthy and strenuous effort required to complete an install, given the marked contrast between the firm's technical and management competencies evidenced by our experience. Difficult as the experience was, we would never have been able to install the Powerwall had Devlin not bid on the project. We have corresponded with the owner who is aware of these problems and who may move to resolve them going forward.

I will update this review as needed. I contracted and gave a…read moredeposit to Devlin for an energy system 10 months ago. The system was finally installed a week ago, after paying Devlin 95% of the total cost, but the Town inspector did not approve the installation so the system is not operational.

Believe the reviews, Isaksen is phenomenal! After conversations with 8 different solar installers…read moreIsaksen stood high above them all across the board. I was immediately connected to a human vs. an AI bot and have been guided through the process by the entire way. Randi had been my trusted guide and has been incredibly transparent the entire way. From the honest sales, pricing, and "human-centered" payment structure their approach to sales and support truly sets them apart. My install was smoother than I could've imagined and the install crew was informative, honest, and methodical in their set-up and clean-up. Deepest thanks to Cody, Jay, Mike, and Sean for getting us set up and running. Highly highly recommend and would work with them again.

Got one reply. Wrote back and never heard from them again. Project is a small and easy one…read more Guess it was not worth it to them. Would have been nice to have been told that instead of being ghosted.

The entire experience with NECE was fantastic, from the initial sales discussions with the owner,…read moreMark, to the communication with the office team and the actual installation. Mark has a highly technical sales approach and truly knows his stuff. Among all my interactions with other companies, Mark was the most honest and knowledgeable. On installation day, they exceeded expectations by going above and beyond, spending almost the entire day exploring all possibilities to find a way to wire the panels through the roof, down the walls, and into the basement so that no conduit would be visible on the exterior - much appreciated!

Mark Durrenberger and the New England Clean Energy Team are fantastic. They did a great install…read more Super professional. Easy to work with. Could not ask for more. Will be recommending NECE to all of our friends and family.

Unfortunately this company has ghosted me. The communication device added didn't work. They…read morepromised to return and replace the device but never did. They started strong replacing my inverter but ended poorly.

I give one star because the system won't let me give zero stars. I bought a system and installation…read morefrom DIY Solar about a year and a half ago. At the time, Matt Ciocchi assured me that he was going to make sure we were very happy with our system as long as we owned it. In the first six months we had a couple issues and Matt dealt with them pretty well. In late August of 24 the system went down. Matt diagnosed it over the phone and that was the last I heard of him. He did not take my calls or respond to emails. I ended up having to contract another company to fix, at a premium that Matt assured me I would never have to pay. The system was down over a month. I only hope through writing this review that I spare someone the expense and headaches of working with Matt Ciocchi and DIY Solar.

We contracted with MyGeneration to install 19 solar panels on a house we occupied last summer. We…read moreworked mainly with Abe. The information provided about costs and savings was accurate and useful. While installation was a bit slow due to backlogs and availability, the service provided was outstanding. There are lots, and lots, and lots of steps in getting the panels installed and running. They have a super-well organized process that makes the entire process that makes everything happen quickly. Given current tax breaks, and energy prices, the ROI should be quite high if you have a decent place for the panels.

I am extremely disappointed with My Generation Energy. Last October I had them come out and replace…read more3 inverters on my solar system. They charge $150 for the first, and $30 for each additional. This month I had another failure. I was NOT notified that their pricing had changed to $250!!!! for one inverter! To have an established client, and within 6 months to almost double the price and then not notify until you bill them... Extremely shady Bait and Switch IMHO. I will be looking elsewhere if I need service again. UPDATE: My Generation Energy reached out about the issue and said it was a mistake on their end and have addressed and fixed it.

Ed Varnum has great understanding of electrical issues and has great suggestions for improvement…read more Ed and staff are very prompt, professional and friendly.

SO AWFUL!! Completely untrustworthy liars. I made an appt for a $49 "service call" for Friday,…read moreand actually moved/cancelled all my patients for that day to make it work, as that was their first available time. I'm re-doing the kitchen, need an electrician to bring it up to code-- and I wasn't sure exactly what I needed done. (Because they need to know.) I called 3x the week before to confirm the appt. Two days before the scheduled appt they ask me to move it up a day, to Thurs, the next day. I say fine-- thankfully I had cleared that day too. I then hold off doing work on my floor so the electrician will be able to walk on it the next day. I ask if the electrician will be able to do any work on this "service call" but I now hear that the "service" described is just giving a quote. The receptionist says she'll find out if any other work can be done. I'm surprised that the appt wasn't booked with this in mind, as I had requested. Anyway, she calls me back when I'm in the middle of work, and says she needs to hear back by 4pm (in 10 minutes!) whether I still want the appt. Then she calls the next morning to say that appt is gone, as is the Fri appt! At this point, I don't trust this company AT ALL. I never said I didn't want the appointment. An appt had been scheduled. If someone calls the customer to say "I need to hear from you in the next 10 minutes or I'm not coming tomorrow" that is pretty outrageous. Perhaps worst of all was hearing her lies defending this unprofessional, unreliable, deceitful practice the next morning when she informed me she cancelled. She said she'd been trying to reach me. If this were true, why was I not informed every (any?) time I called? This is not the way to run a business. Also, requiring that the customer know exactly what is necessary before booking an appointment is not the way to run a business. Charging $49 for a quote but calling it a "service call" is not the way to run a business. Nor is lying. But moving and then cancelling an appointment capriciously, with ridiculous rationalizations, is so disrespectful and unprofessional. DO NOT TRUST THESE PEOPLE. It messed up my work schedule, and my whole kitchen remodel schedule, delaying it at least a week. In the future I'll call an electrician who can answer my questions directly, book his own appointments, is straightforward and honest, and doesn't charge for a quote and call it a "service call."

I hope your system never needs a warranty service. impossible to get a human on the phone and wait…read moretimes are apparently 10-12 weeks once someone deems it worth it to respond to emails. there goes this year's peak production. you might be better going somewhere else.

We had a Sunbug system installed in 2019, and until this year I would have rated them 4-5 stars…read more The system was a good value and the sales and installation process back in 2019 were positive. But in January we noticed that one of the panels wasn't producing. We contacted Sunbug's service department, who did some remote diagnostics and hypothesized that the issue was caused by a faulty optimizer. They said it would be a few weeks before they could visit to perform the service, so we anticipated seeing them in February or March. After 6 weeks of radio silence, we followed up and were told they had us scheduled for April 14. The day the service was scheduled, we were informed that another job was taking too long and they would have to reschedule for the following week. After a few more weeks of silence, we followed up again. This inquiry was ignored, so 10 days later we followed up again. This time they said there was no update -- they were just too busy to do the work or provide updates. I had asked if they could recommend a partner that might have more capacity to service and was told no but that I was welcome to shop around. I am sure demand for solar is very high and qualified technicians are hard to come by, but I can't think of another situation that has taken approximately 6 months (and counting) to resolve after an initial estimate of "weeks." And the lack of information and tone of annoyance at my monthly inquiries has been discouraging. I wish I could still recommend Sunbug, but I would caution that, at least as of this review, they seem overwhelmed and out of ideas for adding service capacity or communicating accurately about their ability to service their systems. Having operated a business during periods of peak demand and service disruptions, I can't overstate the value of proactive communication about the cause of an issue, the plan for improving the situation, and guidance about what to expect when. Silence and "Sorry, no update, feel free to look elsewhere," do not inspire confidence. We are actively seeking help from other service providers, but it looks like we are going to be stuck with a non-producing panel during the peak production season.

Excellent Experience !…read more The Bay State Solar team executed the entire process professionally and efficiently from start to finish. The required paper work was filed in a timely fashion and installation completed on the date promised. The process was explained and any question quickly and accurately answered. The install crew took the time to review the equipment locations, functions and left the work area as they found it. Once the system was operational they scheduled a meeting to review the operation and online monitoring process. The solar selection and installation process can be a stressful one. Finding a great company like Bay State Solar makes the experience enjoyable

presentation and met with us four or five times and we have a very good experience from the…read morebeginning, their price was competitive to other companies out there and on the personal level he was wonderful. We were concerned with the color of the clips and they came and painted them to match the panels. something they did not have to do but did anyways to please us. This is the kind of customer service and personal touch that you get working with Bay State Solar. the communication between us and them was exceptional through out the whole project. And last but not least we would highly recommend Bay State Solar for your Solar panel experience.

Had a great experience with Flynn Roofing !! The owner , Stephen is great. Roof and gutters done in…read morea weeks time.. no BS. Price was also great.. highly recommend.

Stay away they bait and switch! Day one price then double it ! Worst customer service everread more

Thank you ComfortMax for all the work you did. For some…read moreyears my company did not have an efficient air conditioning and heating system, and now we finally have a super effective system, bringing much more comfort to our customers. The price is amazing for the quality of the service. And what's more, I got a 10k rebate at the end of the service. I LOVED it and I recommend ComfortMax to everyone

I'm very happy with the work done at my house! They were professional and completed everything…read morewithin 2 days. My property was left clean and my splitters work perfectly!