I had Copperfield Plumbing out to fix a copper water pipe that was leaking (March 2026). I never…read moretalked prices with them. I was quoted $380 by the repairman after he looked at the problem. It took him about 20-25'. The technician was skilled, polite and efficient. I wrote them a check, but I was not given a written estimate, nor was I given a receipt. NO itemized information on the charges at all. It seemed like a lot of money!!! I called the secretary later that afternoon and she had the owner call me back. He listened to my concerns and we arrived at a compromise. So, just be informed of the charges beforehand and get multiple estimates if you can. Copperfield Plumbing is a reputable and flexible business and a good choice if your due diligence is complete.

Once again, Copperfield Plumbing comes through with flying colors. I have to admit I was…read moredisappointed to hear Luis left the company, but Josh showed up in his stead. Josh was prompt, courteous, professional, and respectfully put covers on his shoes before entering my home. Josh diagnosed and addressed the problem quickly and efficiently. Less than 24 hours between call and completion by the way! Highly recommend these guys.

Excellent and prompt service! Our old water heater started…read moreleaking. I was able to call and get a hold of Water Heaters Masters right away. Got good, fair ballpark quote over the phone from Alex, so knew what to expect. Got appmt scheduled for that afternoon with Brian (tech) to come check out our issue. As expected, he diagnosed the issue and was able to install a new water heater that same visit. Got the whole job or replacing the old water heater done within the afternoon!

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

My Kitchen sink was clogged and I was worried that I would need a drain cleaning or something more…read moremajor. Mike showed up to give an estimate and actually solved the Issue when he did some troubleshooting steps. I really appreciate the honesty and will definitely give them a call if I have issues with my plumbing in the future.

Communications were excellent before plumber arrived. Plumber arrived on time, and did an excellent…read morejob.

I had a broken main. Excellent communication and troubleshooting over the phone. They arrived on…read moretime and finished the job within the quoted price. Great people and very professional! Will be contacting them again for any future plumbing issues.

The owner came out within an hour and quickly cleared a drain that had become clogged with…read morecompacted rice. He did everything he could to avoid unnecessary repairs and save me money instead of recommending more expensive work. I really appreciated his honesty, professionalism, and willingness to find the simplest solution. I'll definitely use this company again and highly recommend them.

This team came to replace a sump pump and a garbage disposal…read more They were very professional and very clean. I highly recommend them.

BEWARE! BeastBay almost blew my house up!…read more Another thing to note, if you are considering doing business with them, is that they have an F rating with the Better Business Bureau due to 2 other complaints they did not respond to. I had used BeastBay Plumbing once before when we had a drain problem. They were responsive, and the tech was friendly and informative. He fixed the problem, and we signed up for their loyalty program. I knew our water heater was nearing the end of its lifespan, and I called them to get a quote. Sydney came out and explained the options. I ended up going for the tankless water heater. I also got quotes to replace a kitchen faucet and install a new shower fixture. The techs who showed up were courteous, but they arrived a couple of hours later than I had expected. I anticipated the faucet and shower fixture jobs to go fairly quickly, but they took almost two hours. Then they started work on the water heater. What Sydney hadn't discussed was the need for direct power to the tankless system or a new vent. The tech wanted to open the ceiling up, but as it's a two-story house with a tile roof, that was a hard no. They ended up doing a vent through the side of the house. At first, they said it would be a two-day job, which wasn't mentioned when I booked, but after getting the side vent in, they said they'd finish that day. Here is where things go very, very badly. The next day, I went into the garage to move a car. I was overwhelmed by the smell of gas. I called BeastBay, and the phone center told me to call 911, which I did. In the meantime, I opened the garage door. I realized after I hit the button that, should anything spark, the whole place could go up. Thankfully, it didn't. The fire department came out, pinpointed that BeatBay had not tightened the gas connection to the tankless unit and turned it off. Then began a 2+ hour marathon of calls to BeastBay to get someone out immediately. Except they didn't. I had to call the office 4 times and then had 3 separate conversations with them. In the meantime, Sydney came back out to see what was up. I explained the severity of the gas leak and told him I wasn't happy he hadn't mentioned needing direct power or the need to re-vent from the previous water heater. Sydney indicated there would be a small rebate, and they would service the unit going forward free of charge. The tech showed up, apologized for not securing the gas line, tightened it up, and left. This was a week and a half ago. I heard nothing more from BeastBay. I called the office on Wednesday and asked that they memorialize what Sydney had said during our meeting in writing. The woman who answered, Sarah?, said she'd have to check with Sydney, in a tone that said she didn't believe he had offered anything. She came back and said that was correct, and she'd send it over by email. Nothing was forthcoming. I've called the office twice today, twice no one answered, and the third time it went to a general voicemail. I received a phone call 2 + weeks after the incident. The woman I spoke to apologized, but assumed everything was fine. I explained how VERY unhappy I was with both the work they did and their lack of responsiveness. She said she would talk to the owner and get back to me yesterday or today. No call. AVOID. AVOID. AVOID. To say I'm disappointed in the service is an understatement. This is a massive failure on every front.

These guys are absolute legends....I called so many businesses trying to find someone to help us…read moreeither our radiant heat set up. It's now working for the first time since we bought the house (two years). SO grateful

This is not an easy review to write. We chose Innovative Radiant Heating based on the good yelp…read morereviews. A year ago (12/2023) Innovative Radiant Heating installed radiant heating under our main floor and down stairs bedrooms and bathrooms. Ramnar came to inspect the area in August 2023 and nothing was flagged as problematic. Unfortunately, the workmanship was so poor that it caused problems. As I type this review, workers are under my home ripping out the shoddy work, relocating the tankless heater and adding the very important things that were missing. Why? We surely did not want to spend thousands of dollars on this again but after our heating bill went UP hundreds of dollars right after Ramnar's install, and the thermostats never worked with the radiant heat system and the green motor ran continuously day and night regardless of whether hot water or heat was being used, and that motor was too hot to touch with bare hands, we decided that we had to replace his work before the entire system failed. We met with two professionals and spoke with Noritz and Navian to troubleshoot the issues, sending them videos and photos of Ramnar's work. It's ALL WRONG. Here's the parital list: *When they were 'finished' i found an area of exposed tubing under house. No covering what so ever. *Wrong cable was run to the thermostats (he double'd up ethernet cable, could not run it through one of our walls and thus drilled through closet shelves into the adjacent room. *thermostats installed are not meant to be used with radiant heat system, when I asked for the manual he said to find it online. *no metal heat diffusers used under floor. *kinks in installed hoses (that explains the very hot spots). *staples going through the hoses installed! *tankless water heater installed in an area where NO ONE can stand in front of it. Code requires a 2' radiance around sides and front and this had 6" in front of it. We could not stand in front of this machine to even try to fix what was happening. *No air gap installed. *Incorrect type of tubing used. *Thin silver, crinkly "insulation" was stapled beneath tubing instead of 4" thick real insulation. Our crawl space has been so very warm. *Tankless heater was not hung on wall using metal bracket, it was hung on a piece of plywood and there are still nails sticking through to the outside of our home. I asked Ramnar to fix that and it's most nails still there. just smashed down into our house. So our house is damaged by this work. This is what a recommended Radiant Heat Installer found: Navien NCB Boiler Upon inspecting this Navien Comby install, we found a few issues. does not have proper clearance required by nobby and for access. - Gas line is undersized - No air elimination is on the system - Incorrect gauge of wire for thermostats - Thermostats that are installed are incompatible with the system - Manifold system does not allow proper bleeding - Cannot confirm or deny that for the radiant heat system is an oxygen barrier type - Tubing installation does not meet any standards from any manufacture - Zero heat transfer plates - Insulation is not adequate To correct: - Remove tubing - Remove unit - Reinstall existing unit on right side of basement - New gas line - New venting - New waterlines - New oxygen barrier tubing - New manifold - New isolation valves - New ecobee thermostats - Install snake n heat transfer plates - Install 4 inches of insulation beneath tubing - Install air separator - Install new system pump - Install system feeder Estimated 4 to 5 day install How is it possible for someone with such great 5 star reviews to do such criminal work? We are paying thousands less than what he charged to have his work ripped out and replaced. I feel stupid for trusting Innovative Radiant Heating and trusting yelp. It doesn't feel good to write such a negative review, the work was that bad. Innovative Heating should absolutely pay us the $25,000 it's costing us to replace their garbage.

Our water heater decided to go out by making lots of extremely loud booms…read more I called Water Heater Express to replace our hot water heater. They also installed a recirculation pump which brings hot water to our master bedroom on the other side of the house. No long wait to get in the shower and have hot water really fast! Love this and saving lots of water. They were very professional, cleaned up after and stuck to their estimate. We were able to get a professional grade unit for a fair price. I highly recommend them and would use them again.

I called Robert for some help on my water heater and he was able to guide me through the whole…read moreprocess. He let me know that my heater was under parts warranty so it would be cheaper to get the parts under them and then he would do the labor to install it. I get the part and message him and get a very quick scheduling and he was on time and quick. Absolutely amazing service and will look into using him for my water heater issues moving forward.

Toan, is the most honest professional I have ever encountered. I had a problem with water pressure,…read morehe walked me through it, and fixed the problem over the phone. Other companies would have charged me just to come take a look.I'm glad my Son highly recommended him to me. I will always call on Toan for future services.

Called to tell me how old my house is and it may be a major problem and that the walls to to be…read moreopen . Unable to get the job done. Do not recommend for large jobs.