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    Skyview Dental Studio, PC

    2.0 (1 review)

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    20 days ago

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    Otsego Family Dentistry - View of the outside and entrance

    Otsego Family Dentistry

    3.0(2 reviews)
    3.1 mi

    With a miserable, killer toothache, I called these folks on a Thursday. They didn't have time to…read moresee me that day, OK, I get that. We made an appointment for the next Tuesday leaving five days to wait for some relief. So I showed up on Tuesday and they diagnosed an infected tooth that would have to be pulled, but didn't have time to deal with it right then. They loaded me up with oxycontin and antibiotics, then sent me on my way, still dealing with the torturous pain. And there were no appointments available until the NEXT Tuesday. Next Tuesday finally came, and they called to reschedule the appointment again! Now it's Friday late afternoon, and they just called to tell me that the dentist had to go to the emergency room, I'm on my own, back at square one. It's Friday, everybody else is closed until Monday! And the cost of the office appointment is down the drain. I'm sorry that the dentist had to go to the emergency room, and hope that everything comes out OK for him. But surely the staff there knew they wouldn't be able to accommodate their patients. Couldn't somebody at Otsego Family Dentistry have mercy and let me know earlier? I think one star is overly generous.

    Dr Merda is wonderful. Dr Johnson is also wonderful. Great office, all the girls are very friendly…read more& helpful. Saw the comment below, Dr. Merda went to the emergency room & everyone was notified. He is on medical leave for a little bit. Everyone there is hard working & doing the best they can. Also I know they don't prescribe oxy & they more then likely referred him to an oral surgeon & he didn't want to do that. Anyways, great office, great staff, would recommend to everyone :)

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    Otsego Family Dentistry Sign

    Timberview Dental Care

    Timberview Dental Care

    4.4(19 reviews)
    17.7 mi

    Awful office manager. This office bills incorrectly and they over charge. The appropriate phrase is…read morefraudulent billing. I have never been so disrespected by someone who truly feels that their title as office manager with blue hair and incredibly shitty attitude is above all else. You are a glorified assistant. I'm disgusted and truly wonder if this dentist and office has taken advantage of numerous patients. Disgusting. Be professional and at least LOOK professional.

    MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

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    Timberview Dental Care - Our Beautiful New Office!

    Our Beautiful New Office!

    Timberview Dental Care

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    Skyview Dental Studio, PC - cosmeticdentists - Updated July 2026

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