I had a new patient appointment scheduled with Briarwood dentistry 10 days out, when I had an…read moreurgent dental concern. This office made an exception to see me immediately.Dr. A was welcoming, and personable, and promptly addressed my dental issue. The office staff, hygienist, and dental assistant were efficient and personable as well Pleased with my experience.

Terrible doctor took 1 hour to even come look at my teeth , would never go here again for not…read morerecommend

They removed a molar for me in 2022 after I called with a terrible toothache. Had me in within 48…read morehours. Took less time, & I experienced less pain than expected. They DO accept Medicaid in SOME situations, depending on some complicated factors. Call the office for more info. At the time I got my molar removed I was on Medicaid (called Michigan Healthy Families here), and it was accepted.

We've found our new dental care practice after a few duds! There are many things to love about this…read moreplace, including: Ease of getting appointments: The next opening for a new patient might be a month or two off, but they call when there are new openings. There is also a shortcut for you a few days before your appointment: they will send a link for you to fill out paperwork. THANK YOU. I do not like to do this in person anymore, but rather in advance where I can take my time and do it in my own comfy chair with coffee in hand. Kindness: The dental staff is extraordinary. The hygienist I had was welcoming, kind, and efficient. Gentle: No pain during my cleaning or exam (this has happened before, so I am really aware of it). They also took care with my TMJ, and for once after a dental appointment, I didn't walk away in pain. Dentist: He was also kind, efficient, and smart! I really liked him! Parking: Right there in a public lot, perhaps 20 steps max to the door. I didn't see a handicap spot; perhaps it was around the corner where there could be a curb cut? This office building off West Main has many businesses within. There is another business that shares the main outside door. We love this place so much we switched dentists for our entire family to this practice.

Katie and Nikki are really exceptional! They take the time to make sure I'm well taken care of. The…read morefront desk team is so helpful in handling my insurance benefits and setting appointments. Dr. Hanna has such a great staff.

Our relationship started off well but I was quite unceremoniously dumped when she decided she did…read morenot want to "share" me with a dentist to whom I was temporarily obligated--for cleanings only, in order for the warranty on my cosmetic work to remain in effect. I am a professional so I understand why she might have a problem with this, but the way in which this was communicated to me was entirely unnecessary--a cold, abrupt dismissal sent via certified mail, instead of the personal call I'd been told to expect from the office manager.

I asked about them about an older crown that felt like it was the only thing I was chewing on. So…read morethey ground it down to the tooth. But this was unknown to me until months later my crown feel out. because they ground it down to the tooth in 5 spots. So they had to have known they went to far. Needless to say I won't be returning ever! Even though all the visits I went there I only saw the same hygienist twice. Otherwise the Dr. and staff were always new people. One time ( the last visit) I was checked in and out for a cleaning and X-rays in 22 mins! Never again!

Want to take a moment to express our gratitude for the exceptional care both Geo and I have…read morereceived at Lindenwoods Dental. From the moment we walk in we're greeted with kindness and professionalism. Dr Carrie and team/staff always pay attention to our needs and comfort -- and it's the warmth and respect shown by EVERY member of the TEAM. This is in addition to the excellent dental work. Their combination of dentistry makes each visit such a positive experience. It's rare to find a team that combines expertise with genuine compassion, and we feel fortunate to be under Lindenwoods Dental care. We appreciate the efforts EVERYONE in the office put into creating such a welcoming environment. THANK YOU ALL AT LINDENWOODS DENTAL!!!

Such a awesome group of caring people took great care of me. Always nice. Calm environment and pain…read morefree

I was very disappointed with Drake Dental. I had been going there (Centre St. Portage) for…read morecleanings and a couple fillings. I had a bridge come loose and fall out. I called and got an appt. within a couple days. I saw Dr. Mallory who was new to me. He looked at my bridge and my mouth. He determined my bridge was broken and could not be cemented back on. His treatment plan was almost $6,000 out of pocket. I got a second d opinion from another dentist who said the bridge was not broken and cemented it back on. There was no charge because insurance covered it. Needless to say, I have found a new dentist and will not be returning to Drake Dental.

Drake Dental policies are set only with the owner's best financial profit in mind but not the…read morepatient's rights and/or real needs. The only contact with questions about services or trying to negotiate imposed unnecessary services is exclusively through the staff taking phone calls and, repeating, like a broken record, that these are the policies of Dr. Khaghany and nothing will change. In short, her way or the highway. On May 27th, during my regular cleaning services, a small cavity was found by the hygienist and later confirmed after a full mouth X-ray evaluation. Before the X-ray, I was assured that the procedure was necessary and fully covered by my dental insurance. I asked about that not once by twice to make sure my understanding was correct. A surprise came when I was presented with a bill and additional payments. It turned out that four different X-ray pictures were taken but only two were fully covered. A greater surprise came when I wanted to scheduled an appointment to get a needed filing for the tooth with cavity. I was informed that I must take a panoramic X-ray, required every 3 years (?) and pay for that in full before I could get any new service, including the now very much needed filling. There was no way to negotiate to get the filling now and, possibly, the panoramic X-ray before my new October scheduled cleaning. I was denided that which I find very unethical, unprofessional and very wrong. I have to quickly find a new dentist to get very much needed filling now when my cavity keeps deteriorating.

I went to dr hallgren in November 2020. I went to Kevin hallgren for rebonding of a fixed retainer…read more He was efficient, pleasant and his work lasts. They were able to fit me in to his schedule and accommodate me.

From the owner: Orthodontic care to Kalamazoo, Portage and the surrounding communities. Being on the cutting edge…read moreof the industry is important--it ensures you, as our patient, are getting the best orthodontic treatment you possibly can - while making the whole process easy, painless, and cost-effective.

I would love to give Brittany from the west main office a 10+ stars she is absolutely fabulous she…read morehas a super positive vibe very sweet and very efficient she is a great asset to the office just a ala round great girl everyone there has been so great and very kind THANK YOU BRITTANY

I like the dentist I see but the office is severely disorganized. I made an appointment 3 1/2…read moremonths ago to have simple fillings done today . I made it so far out because that is the first appointment they had available for simple fillings.. I live an hour from town and drove 45 mins to my 7:30 appointment and at 7:14 I got a call that no dentist was in the office today and I would need to reschedule . Every appointment that I've had there so far has been moved times at least once. One appointment was moved by 2.5 hours and no one called to let me know. I had someone cover for me at work today so I could go to this appointment and I had asked someone to cover for me during the time I'd be at the dentist was she was expecting me to be back before my new appointment even started . They have no thought about people's time .. I could see this happening once because things happen but it's every time and every appointment.

What a fantastic dental office. The staff is way above average, and I like that they understand…read moretechnology. Thanks for letting me STOP the text reminders!

Rude, VERY RUDE. 1st call "may I ask who I'm speaking with?". Receptionist is defensive. 1st…read moreclue... bad, slow service. Says "don't take insurance" uhhh, yes they do. Wife pays bill. Response "they 'should' reimburse you". I call back (hsb) give my dental insurance details. Again "well (maybe?) they (delta insurance) should reimburse you". I'm swamped with work while calling. I call back later, they say a "word salad" Response if my son's future appointment will be covered. "UH, yes, ah we take insurance, uh, they should reimburse" etc. So I ask what will be the bill. They can give exact amount of what you are billed but, BUT EXPLAIN "you should get reimbursed from insurance company "delta". If you continue to question... you get the same information repeated, OVER AND OVER!!! Then you will be called "rude" because you want to know what's covered, what you have to pay. They don't care. They get sarcastic, condescending, stuff like "you want to speak to Michelle?" "You want me to call delta insurance?" of which they do neither. Then "we won't see you, blah, blah blah. They laugh at you and do NOTHING of what's been asked. Nor do they check with "delta" nor get anyone else to help. They enjoy useless word salad responses that don't help and endless "you're rude!" When they don't help. My suggestion? DON'T GO THERE!!! Save yourself useless FRUSTRATION! If you go there... merely ask "what's this going to cost?". They assume you PAY ALL UP FRONT and "insurance should reimburse". Tell them "YOU WAIT FOR REIMBURSEMENT!". or just go elsewhere for better service.