I tried my first massage at the massage place and it was such a healing sanctuary, really special…read moreplace. Ingrid helped me feel at home and comfortable and overall I had a great experience, super relaxing. They gave really accurate astrology insights that helped me feel prepared for my next stage in life, and I left feeling refreshed and hopeful. Olympia is so lucky to have this spa sanctuary available to them.

Been working with Madelyn here regularly for a few years, and she's fantastic. It's not a…read moretea-lights-and-spa-robes vibe, if that's what you're looking for, but it is comfy and cozy, with a fireplace burning in the lobby and a cat hanging out, and lots of greenery and birds outside the windows. The prices are totally reasonable and my experience with Madelyn has been exceptional.

Absolutely the best massage I've had here in town. I called to book but they also do walk in based…read moreon availability. Super nice ladies and very decently priced! They made me feel welcomed, comfortable and relaxed! Highly recommend! My favorite part was the neck, back and scalp massage!

First class service. My elderly Mom, age 88, who rarely consents to total relaxation with a…read moremasseuse - found a new venue for said relief! She wants to go once a week now~! I have always enjoyed a good massage and was not disappointed. Highly recommend and it's a great value, too~!!

So SO good!! Kelley and Sophie are both amazing. I used to go somewhere else close by but they went…read moredown hill and this one is SO much better. The 30 min body massage is in your own room, clothes off if desired and more like a real massage. LOVE that they have signs listed everywhere that they do not offer services *wink*wink. The other place I went to was questionable on that and definitely gave me the ick. They seem very professional here.

it was mine and friends first time going to get a massage, the ladies who gave us our massage were…read moreamazing! they were nice and the lady who was doing me didn't rlly say much which i liked but the one who massaged my friend was checking up on her and asking if "this is okay?" overall amazing experience. BUT when we got to reception the lady kept insisting on tips? i thought they were optional plus we payed $200 then she said they don't except card so i payed cash. she started counting my money and acted like something was missing but it wasn't! she said tip?? so after she begged my friend for a tip she said $20 was not enough and said "oh $20 for each of you? like NO! tip is optional if you wanted more money then start charging more but even then it's a lot of money as it is ! i don't recommend because of the receptionist... she kept giving back handed compliments about our piercings and said "oh those are expensive so you should have money" like what? you're running a business here, don't shoo your customers away! not going back ever , im going to any other salon.

She will cut your massage short, she was very rude and unfriendly, and unprofessional. She got…read moreangry when I was asking her to change her technique and pressure. She advertised on Groupon, that is where I found her and booked with her, and when I told her I was not interested in rebooking, she yelled at me saying that I "did not pay much for the massage " !!! she has a bad attitude towards her clients. I would never go back.

From the owner: Pacific Massage and Wellness LLC At Pacific Massage and…read moreWellness, I am dedicated to enhancing your body and mind health through my professional massage therapy services. Located in Olympia, Washington, I offer clinic massages, mobile massages, and corporate and event chair massages to meet your every need.

I have been getting massages for over 15 years on a twice a month if not once a month. The staff…read morewas friendly, clean work space and as you walk in feels more of an earthly/incense store vibe. However as we got into talked the hot spots I would like to focus on, and which was odd for me as usually that's where someone would start or have you lay face down, instead it was face up. Where I feel it was like a massage envy type vibe where they don't just give you fully what you want and try to make you come back for another one. The hot towel and cupping was great however didn't seem like the person knew what they were fully doing. Lastly I know the cost of living has went up, but this was my first and last visit as no reason why someone should be paying $200+ for a massage period. I have found and had better from others in the area. Update: management did reach out in attempt to help solve future issues and provide a complimentary service.

I can't express enough how much I love this spa! They have top-notch policies, customer service,…read moreand of course masseuses. Many other businesses could learn from Ballaura. First, their policy is extremely flexible. I was a massage member and have a busy schedule. They will allow you to transfer/gift your membership to someone or roll it to the next month if you don't use it in the current month. Second, customer service. They greet you when you come in and provide you with a warm neck wrap. I had to cancel my membership recently due to a move and they easily let me cancel and offered a complimentary sauna session before I leave! Third, the masseuses are always so nice and all of the add-ons are free. The atmosphere is perfect for a relaxing massage. I will certainly be back for massages when I come back to visit!

So....this is a "happy ending" massage place. I have no idea why none of the reviews said anything…read moreabout it, everyone just pretends like it's a normal massage establishment...it's not. Don't go if you're looking for an actual, legal massage.

Got a great full body, one hour massage at an affordable price. It was pretty intense and included…read morehot stones and towels. Loved it! I will definitely be back for another one soon!

This is my second review and I stand by my first review. Hands down the best massage place. They…read moreturned away two people while I was there and I had to wait 25 minutes. Way busier than before. It's been a little over a year since I've been back here to get a massage but my neck and shoulders were killing me. The price went up $10.00 from 3 years ago...$70.00 for 60 minutes, great price for the service. The pressure of the massage was intense but the little Asian lady I had loosened up the knots. What a gem of a place!!!

I would give this place a zero star review if I could. I was disappointed by my experience. I went…read morefor a couples massage, but we were brought into separate rooms. Parts of the massage were nice, but overall it was not relaxing. Then mine and my partners massages were cut short and we were given a discounted price due to more customers coming in. In my opinion that was unprofessional and I would not recommend this place.

Business Closed!!! Didn't even give their customers…read moreadequate notice to use their pre-paid massages.

they're closed! I've called, but they don't call back! They're still taking out my money though!read more