Besides Dr M. Being rude. Not taking time and…read more Misdiagnosed my my who died. After three week's of suffering. Even with a x-ray of her heart. I was told her. Heart look fine. I went foe another option. Sure enough my dogs right side of her heart was, enlarged. This I s very rare. I found out today. All the staff members were fired. The staff was the only thing that made that , place feel welcome. I'm laughing that just showed what a bad so called vet Dr M was. Nasty rude Misdiagnosed alot of animals from what I have been reading. Stick to horses. Even thay don't really care for you. I truly think that kick in the head . Dr M suffered from a few years ago rattled something loses.

Euthanasia Warning!!!!!!!! On…read moreOctober !6th 2025 we unfortunately had to make a very hard decision to put our beloved cat to sleep.I called in that morning and was told to bring my cat in at 10:00 am. When we arrived we were brought into a exam room by Amiee and we asked her if she was going to put in a catheter and if they were going to sedate him. She then looked at us and said they dont do that at this vet and not to worry he will be gone in seconds it was all a fucking lie. Then here comes Dr.Dalia Mathan with the euthanasia shot it took her five different times before she could inject the shot in the meantime our cat was crying fighting couldn't catch his breath or anything. After his lifeless body went limp the nurse drops him on the exam table and walks out. I look down at my baby and see he bit his tongue.Dr.Dalia does not know how to diagnose animals. Our family strongly believes she Murdered and tortured our beloved cat. We never got to spend any time with him before he was out down the whole situation was rushed. During the euthanasia I was told to stop petting him and my mother was told to move out of the way. Where is your fucking compassion. This cat was not just a pet he was our family. If we could go back i would have never taking my animals to this vet at all.

Wonderful staff. Very knowledgeable and my dog couldn't be happier. I will recommend to all my…read morefriends and neighbors. Took care of my dogs itchy ears and feet. Thank you so much! :)

Absolutely fabulous veterinary office. My doggies love Dr Dunlap and all the assistants in the…read moreoffice. It's clean and well organized. The prices are good and they take excellent care of Jaz and Lola.

Absolutely heartbroken I had to say goodbye to my Layla love who had been my best friend for 13…read moreyears. She was everything to me and I was not prepared at all to let her go. Dr. Troxell and her assistant Anna helped me so much, just by being calm and compassionate towards layla, talking gently and letting her know she wouldn't be in any pain anymore. My layla absolutely hated going to the vet and allowing her to go gracefully at home, calm and in her favorite window, on her blankey in my arms was the only comfort I could find. There's nothing easy about saying goodbye but Dr. Troxell helped so much. Thank you for honoring my fur baby and letting her go with dignity and grace.

Today we said goodbye to our beloved Garfield. He had been part of our family for fifteen plus…read moreyears. When we had to make the most difficult decision, Dr. Keira Troxell, DMV,CVA was there for us. Dr. Troxell came to our home shortly after we called her. She is soft spoken, kind and gentle. She is compassionate and explained how this experience would look like. She allowed us to hold our sweet Garfield as we all pet him for the last time. Dr. Troxell was so extremely thoughtful with everything she did, her words, her movements her true love for animals and their family is present in her care. As hard as this situation can be, no one could make it as comfortable, compassionate and personal as Dr. Troxell. As we held Garfield one last time, Dr. Troxell simply and quietly said goodbye and showed herself out. She allowed us to stay with our sweet guy. Dr. Troxell left our home and we felt complete as if Dr. Troxell was the angel of mercy. Thank you so much Dr. Troxell. You are the Saint for all animals.

Everything went well...this has to be the best vet I've been to since before the fire. So patient,…read moreso kind, so understanding and communicated extremely well. I don't have any dogs right now but I will and I will bring them here!! I thank every single person here that I interacted with and I sing your praises daily!! Thank you from the bottom of my heart Carole Quintel

I am very upset as I made at appointment for one of our adult boa imperators named Addy on February…read more3rd 2026 as she had a large mass stuck in her back end that she couldn't pass on her own. They told me she was dehydrated so they gave her IV fluids. They also did an x-ray on her to confirm what the mass was which it was stool that she was unable to pass on her own. They confirmed she had an infection and prescribed her an antibiotic injection called Ceftazidime to be given to Addy every other day. They wanted to do blood work on her however I couldn't afford that as that would have made the total $800 - $1,100 in addition to I don't see how that would have helped Addy as we already know she has an infection from the stuck stool. The total cost that day was $640. They told me if the antibiotic injections didn't work that they could do an Enema and flush out the stuck stool. At the time of the appointment they showed me how to give the injection to Addy on her side underneath the scales. They told me if I needed any help to come in anytime and they could help me give her the injection. They gave her the first injection for me. When I went to give her the second antibiotic injection I had a difficult time doing it properly as I am nine months pregnant so I called the vet clinic to ask if I could bring Addy in for help on giving her the injection. They told me the doctor had left early that day and to give the injection from top down if I needed to which is what they told me not to do during the time of Addy's appointment. Thankfully my husband was able to help me give Addy her antibiotic injections however I didn't think it was right what the vet did saying I could come in for help and then they refuse to let me come in and help give Addy her injection. The vet said they would call in a few days after the weekend and see how Addy is doing. My husband helped me to give Addy her antibiotic injections every other day. When the vet called for an update I let them know that a small amount of white stuff came out of her back end but that the mass was still there. When I asked how much the estimate would be for an Enema the vet told me they didn't want to do that for her until after she had all her antibiotic injections due to the risk of tearing which they didn't mention that to me during Addy's appointment. My husband and I were giving Addy the antibiotic injections every other day like instructed. We went to give Addy her injection last Thursday evening on February 19th 2026 only to find that Addy had passed away. I am very upset and distraught about Addy passing as she was such a kind and sweet boa. I feel like the vet should have done something more for her sooner instead of just relying on the antibiotic injections. I am also upset they didn't allow me to come back in for help giving Addy the injections. I am writing this review to share my experience as this has been very hard on myself and I highly recommend not going to Whispering Pines Vet Clinic if you have an exotic or any type of reptile. I cannot speak on their services for dogs and cats, however I don't think they are capable of treating exotics and reptiles properly. The total vet cost for Addy was $640 only for her to end up passing away. I also noticed when I first walked into the clinic that they have two ball pythons in a small glass tank together with a red light for heating. One of the ball pythons had bad stuck shed on it. The two ball pythons apparently live at the clinic like that in those conditions. I told myself if they can't properly care for their own snakes how could they possibly help Addy our Boa? I almost walked out right then and there but being I am heavily pregnant it's hard for me to drive and this was the closest vet clinic to us that sees exotics. I now know that I should have walked out and gone to a different exotic vet as maybe if I did that Addy would still be alive and could have gotten the help she needed.

Very knowledgeable veterinarian and pleasant to deal with. He spent a good amount of time…read morediscussing options for treating my dog. Didn't feel rushed at all. I will definitely be back for ongoing care of my dog.

Dr. Kitto has taken excellent care of 3 dogs and 4 cats for my family over the past 19 years. He…read morewent above and beyond after the Camp Fire in searching billing records from his computer to retrieve immunization information so our dog could fly with us for Thanksgiving after most records had been destroyed. One of our kitties came from Top Cats, a rescue organization that he allowed to display a litter of half grown kittens in his office. Dr. Kitto is knowledgeable, honest and realistic. As we have dealt with serious veterinary challenges over the years, I have been comfortable with the decisions that we have made together. I think most pet lovers know what I mean when I say that this is not always the case.

Not happy at all for being ditched mid treatment by this Veterinarian clinic. The clinic manager…read morerefused to allow us to just have Dr Brenner give us a phone call regarding our dogs antibiotic dose. Our elderly American Mastiff was having a severe reaction to the antibiotic and we just needed a curtesy call just to let us know as to lower the dose or to discontinue the antibiotic. The manager told us that it is not there policy to call a patient and that we needed to make another appointment days later. Our Elderly mastiff was having such a severe reaction to this treatment that made it so she could not walk, lost her appetite, her breathing was labored and all we needed was a quick phone call from the vet. We had to call for over three days with the same result from the Manager and she even told us to take her to VCA . I explained to her my dog was their patient And we just needed to know about this antibiotic dosage which was making our dog sicker. We were brushed off and told never to return because we began to get upset. .I don't know if Dr Brennen is aware that her Manager made it so we cannot ever come in again and that we were ditched in the middle of treatment by her Clinic. The Manager refused us the care We needed for their patient and our dog. Our dog could not be transported as due to her size and complete lameness. We finally found a Mobile vet who looked over our Dogs treatment and Told us our dog was having a severe reaction to the treatment and that antibiotic was the wrong thing to be giving my dog and is what caused the downfall of my dogs health. We almost had to put her down. We detoxed her and her symptoms improved, though now she cannot walk at all and her trachea began collapsing due to this antibiotic. It was horrible what we were put through and what our dog has had to experience because of a refusal to just give a patient a curtesy phone call. There was no care shown. I have been told by other vets that I should report this clinic to the Vet Medical Board for how we were treated and dismissed in the middle of treatment. What would you do?

Another horrible veterinary hospital. Had an appointment to have my dog neutered. Made the…read moreappointment a month prior. The day before the appointment, I received a curtesy call from the receptionist. The month before, when I made the appointment, I was quoted around $250. The day before, she tells me that the cost will be $534. I asked, how did it double?!? She gave me a few excuses, and then told me that if I couldn't afford it, maybe I should wait. I told her that it really wasn't about the up charge, but the rudeness and attitude she gave me. I asked to speak with a manager. The manager gets on the phone, and after I told her the situation, and that I could have had it done possibly sooner for that price, and that doubling the bill the day before is not right. She tells me that she doubts that any other place could have done it within a month. I told her that she's completely missing the point. Then she tells me that I can either pay the full price or cancel the appointment. Wow. So I ask to speak with the owner which is the vet. The lady tells me, that isn't gonna happen. I said, well, then I will drive up there and speak with her myself. 2 minutes later, I get a phone call from the office manager, telling me that she spoke with the owner, and that my appointment is canceled and that they no longer think they're a good fit to be my veterinarian lol. No shit. Not mentioning that I spent a couple thousand dollars there a few months ago.

Dr. Troxell came to our home to help our very sick 19 year-old cat crossed the rainbow bridge. She…read morewas lovely and made a very sad experience a sacred and beautiful one. She was gentle, kind, compassionate, and loving with everything she did. I cannot recommend her enough, and I am very glad that we found her.

Dr. Troxell and her assistant are wonderful. We had to have a 14 year old fur baby put to sleep and…read moreKeira was amazing. Having her come to the house was so much easier on our old guy. Keira was very kind, compassionate, loving and caring and explaining everything she was doing. The previous reviews are all so true. I would highly recommend her.