This local, family owned and operated business is top notch! Very friendly, accommodating, and…read morethey even discounted my battery 'jump'! Guess where I'm calling when I need this type of service in the future!!

I was parking near Chico State to go to class and I came back to my car having been towed... I have…read morebeen told that it was because I was "blocking a driveway" which is completely bullshit. I am convinced they will tow anyone and everyone when it comes to making a quick buck. I had more than enough room to park where I was and have parked in the same exact spot MULTIPLE times beforehand while being VERY aware of if I was blocking anything. I'm not unaware like that. I will be fighting the tow but think that everyone in town should know this about them. It might just be a tow company thing.

Ernie's towing is awesome! After my battery went dead in downtown Chico, I called my roadside…read moreassistance. They told me it would be 2-3 hours until help arrived...I looked up the company they were sending and the company was in Oroville! I decided to do my own checking around with Chico companies and Ernie was available to come right over and assist. After talking about the issue, since I wasn't totally sure what the problem was, he figured it was the battery. He brought his power jumper and got my car started. He followed me to the VW shop to drop my car and then since they were closing and the shuttle wasn't there, he even drove me home. He went above and beyond and offered great savings as well. Top notch customer service from beginning to end. Highly recommend Ernie's Towing.

Ernie was really nice & got the job done in no time. He even went above and beyond to help me with…read moremy car not starting. Really good man! Highly recommend!

Illegally unlocked my vehicle without consent. Lady working the desk and was extreme rude. Workers…read moreignored questions of mine.

Juan is a badass. He will make it happen. Other spots around town couldn't do it and browns did it…read morelike it was nothing. Thanks again browns and Juan.

I just had my car towed from my house to Mario's Automotive and my car was picked up by Phillip…read more Phillip was quick, efficient, beyond friendly, and they got to my house to tow REALLY fast. Service like this is why I keep AAA Insurance. Truly after a stressful event of a car breakdown, having a tow truck driver make the process quick and easy, makes all the difference in the world. I know something went down back in 2020 with someone's groceries, but it appears that whoever was in charge then, isn't in charge now. I would absolutely trust their Towing department with any vehicle of mine.

This is a follow up to my previous negative review regarding the loss of my money/card clip, and my…read morebelief that it had been taken by the driver Greg. It was found and is now being returned intact. At this point I have no reason to believe driver Greg had anything to do with this and I retract my statements regarding this in my previous review. I apologize for believing he was involved. While his mgr Dan certainly could have been more helpful in listening to my complaint, and how rudely I was treated on the phone. I'm happy with the resolution, and will call the AAA representative to inform them of the outcome. The actual towing service driver Greg provided was excellent. He knew what he was doing and did it quickly. Again, I apologize to driver Dan for believing he was involved.

NEVER USE THIS COMPANY!!! Terrible service!! Didn't inform me of his prices when he towed my car…read morethen sent me a bill for $900. When I tried to pay him he said I owed him $1,700 now and refused to take any other payment than cash. I had asked many times previously how I could pay him and he didn't say he only took cash. I then signed over the title of my car to him and he proceeded to charge me extra for my car sitting there AFTER I had signed over the title!

the guy impounded my car then sold it without notifying me and before I even finish my court date,…read moreI'm gonna beat my case and the city's gonna owe me my car back and now this asshole sold my car illegally without contacting me 1000% illegal

What an amazing experience!…read more Granted, towing reviews usually don't start like that, but I must. I scheduled All-Star through my insurance company. They arrived 45 minutes before their estimated arrival time. He was exceptionally careful and thorough. The funniest thing there is that you can't simply put my car in neutral and climb out. It's a safety feature. So, we had to spend about 10 minutes figuring it out. In the end, it was probably the best towing experience I've had. That made up for the fact that I was bummed about having to tow it in the first place.

Service was great. Time waiting was good. The driver Finn couldn't have been any nicer.read more

SUPER GLOSSY BLACK REPAINT F350 4x4! Replaced headlight, tail lights, emblems, broken latches, its…read morea super-sharp looking show truck again! Can't wait until the paint is final buffed out.

They are truly some of the most dishonest people I have ever encountered. They will try to take…read moreadvantage of you and exploit your lack of knowledge. I had never gotten into an accident before, and they took full advantage of that. I went through insurance, insurance didn't want to cover everything, and knockout refused to budge. They already had my car and wouldn't let me take it back without paying over $2,000 in storage fees. In all, I ended up paying knockout about $1,500 out of my own pocket to finally get my car back. It was an awful situation and they felt nothing trying to get as much money out of me as possible. It was a terrible experience and I will warn everyone I possibly can about this place. Stay away.

Had our car towed through AAA in less than half an hour. I've recommend them to family and friends…read morehere in town. Would definitely call them if we need another tow.

A driver from Bambauer Towing, dispatched through AAA, showed up with absolutely no communication…read morefrom AAA about arrival time. Because we were stranded with our children, we had already called another towing company who arrived promptly and was polite, professional, and actively helping us. When the Bambauer driver arrived, he was rude from the very beginning. He interrupted a conversation we were already having with the two gentlemen helping us and immediately demanded an ID without even introducing himself. When we explained that the AAA membership holder could be there shortly, he repeatedly said he "couldn't do anything" and kept insisting we would be charged anyway. We clearly told him we were not using his services and asked him to step away. Instead of respecting that, he continued to stand in our personal space, arguing and telling us we would be charged, even after we asked him to leave us alone. His behavior felt aggressive and harassing--especially unacceptable considering our children were present. He's honestly lucky my husband didn't call the police over how he was acting. To make matters worse, when we called the office to report his behavior, the woman who answered was equally rude and dismissive, claimed the driver was "in the right," refused to help resolve the situation in any way, and then hung up on my husband. This company lacks professionalism, basic customer service, and accountability. If you value being treated with respect--especially in a stressful roadside situation--I would strongly recommend choosing a different towing company.

Have to file a lawsuit in Bitte Superior Court for illegal repossession. They have no rules and…read morefollow no laws my property has been in the repossession for two weeks. They refuse to give me my medication they refuse to give me any paperwork or inventory all my property is I'm sure gone. &Dont send your husband to pick up your vehicle because they have a "massage" business next store with NO CERTIFIED MASS MASSAGE THERAPIST.

Wow! The original story is too long for this right now. The bottom line is that North Valley Towing…read more Service came to my rescue twice in the year of 2025 it was the same driver, I had the same experience, each time (great customer service) every-time the same quality of service was impeccable. And, yes, protocol was in play the whole time my insurance did its thing. And, yes, back-and-forth communication took place and in the end the result was I'm a satisfied customer. NVT