I had an extremely frustrating experience trying to diagnose an issue with my Jeep Wrangler. It had to be towed 4 times to four different mechanics running me hundreds of dollars, and none of them could figure out the problem. Throughout all of this, Dale was the one constant I could rely on. He towed my Jeep to and from all four locations no issues. What truly sets Dale apart is the empathy and honesty. He genuinely cared about my situation. And didn't just treat it like just another tow. When I was basically running out of options he even referred me to his own mechanic, who is currently working to find the issue as we speak. Dale is definitely dependable, honest, and genuinely a good person. His services was quick, reasonably priced, and stress free during a very difficult, stressful time. %100 recommended read more

Chico Economy Towing - Dale Tow truck Giving me a ride - Towing Near Me - Chico, California

This is the best tow in town always answer the phone dont matter what time very knowledgeable in the auto industry and very fast to respond. Dale has shown great business skills and is very through and careful towing . I cant say thank you enough I would recommend chico economy tow to any one needing local or long distance tow read more

If I could give no stars I would. Wife's car broke down in Oroville on her way to work. Called Chico economy towing. A gentleman answered he was very polite and said he was able to do the tow, he had 2 jobs ahead of me and would call me when he was on his way. It was 12:30pm. So I let my wife know that he would be on his way but it might be a bit. Never received a call back from him. I would not recommend at all. Very polite on the phone just not reliable. read more

Dale just helped our daughter with a lockout on her car in Chico. She had never required roadside assistance - but, Dale was super nice and helpful. She felt safe and was so excited to have such speedy and proficient service. read more

A very big THANK YOU to John from Chico Economy Towing for being an all around good and kind human being and showing compassion to those in need!! I work with an organization that provides free medical care the the homeless, we called Chico Economy Towing to help one of our young patients whose car had run out of gas and who had no way to get to her medical appointments. John showed up 20 minutes later, offered a generous discount, and even tried to trouble shoot another unexpected problem with her car. Thanks for being a good human John and for exemplifying a business that really serves the community. We appreciate you!! read more

A very big thank you to Dale at Chico economy towing for your help this afternoon! Fast and efficient, very helpful and calmed me as I was stuck an hour and a half from home. read more

These were the only people in town that could tow a motorcycle. God bless them. Also opened my car for $50 when my own insurance was gonna charge me $130! Truly a great company read more

Thank you to the wonderful dispatcher who took my call and heard the panic in my voice! She swiftly called a driver who got to me as fast as he could! Troy, you were a savior today for my son and I! There are no words sufficient to express the gratitude I feel for the efforts made by both of these individuals! read more

John was amazing! Very quick response and very helpful with the need for towing of my car. Would use these guys anytime every time!

States 24 hour service, I was broke down 1:00 am it was raining and cold, called up got answering service they called who ever and they would not come out and tow me. Said he wont wake up , sorry that's all I got , Thanks for all your help would not recommend this tow service read more

My tow was over an hour late. Was not impressed with his service, and had to ride in the tiny cab with his personal companion. Very uncomfortable & irritating. read more

I called them because my car wouldn't start up. They came all the way out to my apartment and instead of getting towed the guy tried a few things with my battery terminals and managed to get it to start up. They didn't charge me or anything so I owe it to them! read more

I was involved in a car accident on Friday 11-27 from a driver that ran a red-light. I suffered a concussion and was told the day after the tow service that towed my car (Chico Economy Towing). The lot was closed for the weekend so I waited til Monday to go get my belongings. I arrived mid-afternoon and was promptly helped by the lady at their front desk. I Opened my car to realize I had money missing from the console of my car. Gary is the tow truck drivers name I believe. Needless to say I'm disappointed that he felt the need to go through my stuff and have the audacity to steal from someone who had been injured. I didn't receive any apology. Tells you everything you need to know about the classless individuals working there. read more

Rummaged through my car after towing it. Went through my iphone box and my glove compartment.

CET has provided excellent service each and every time I've had the need. Very nice drivers and prompt service.

My car wouldn't start and I was stranded with 2 of my kids. Tow truck came quickly, the guy messed around with my engine and got it started! Best of all, he didn't charge me anything. Love it! read more

The WORST service from anyone EVER!!! We placed a call at 11:00 AM to our insurance for a tow for our stranded car. We were told it would be 90 minutes. After several hours the guy says he's at the car (we were not); he was supposed to call us when he was on his way. Just when he finally gets our car on the truck, he receives an emergency call. He then lowers my car back off the truck and says he has to leave but will be back later. WHAT?!? Just as the previous review said, he left me for a better paying job! Hours later he says he's on his way back to our car. He never shows up after waiting 40 minutes!!! He said he had to get another car. Our car was finally delivered to our house at 11:00 PM!!! TWELVE HOURS LATER. He just kept saying it was a very busy day. Pathetic. read more

I've used several towing companies throughout the state of California, and I have to say that Chico Economy Towing provides a service without equal. My forerunner died in the driveway, so I called State Farm to arrange a tow to my mechanic via my road side policy coverage. The tow truck arrived within ten minutes, and Len (the driver) asked what was wrong with the vehicle. I explained that it felt like a starter issue and he offered to check it out. We popped the hood, he tinkered with it for a second and he got my forerunner started quickly--confirming that it was indeed a bad starter. He offered to follow me to my mechanic and give me a ride home after, which was above and beyond--but definitely appreciated. He even gave me an in depth summary on the ride back of how the street grids break down in town, as I'm new to Chico and still finding my way around. Overall, Chico Economy Towing provides swift, sincere and professional service--I will definitely use them again, and refer them to anyone in need. read more

I would like to say thank you to the tow truck driver that helped me today! He was not obligated to help me but he did I was stranded at cvs and flagged him down without hesitating he pulled up next to me and helped me find out why my car wouldn't start and got it started when I asked what do I owe you he said nothing at all just do me the favor and for the future give us a call! I'm for ever grateful for his service and will remain a customer for life! Thank you economy towing!!!! read more

This place doesn't even deserve a star. the owner of this place treats customers like crap,I can not image how she treats her workers! When my car got stolen and the police found it they called Chico economy towing. I dealt with Cathy the owner .She was rude from the start. Didn't explain anything well , she charged me for thing i didn't understand.. she got really rude and defensive when i asked her why i'm being charged with storage fees when it wasn't stored. she hung up on me! bad bad customer service!! read more