Know Before You Go is an excellent reseller. They are what they say they are. In other words,…read morethey do sell the cheapest tickets for all local attractions. There is absolutely no gimmicks with this place. Their pricing is straightforward. With no taxes. That is not what you expect with other resellers. The staff are all excellent and very caring. They even gave us a free discount card they usually sell for $25. Just because we were all patient and allowed them to contact the folks at Disney to find out why there is a problem with the half a day ticket. Yes, I totally recommend them.

they where amazing very friendly and very nice they had great customer services it was very clean…read moreand they had great items that would be great to come back home with me and my husband will definitely be back world class customer services

So glad we booked our first family Disney World trip together with MC Travel!…read more We originally spoke with Brittney who was incredibly helpful. She helped guide us in how to structure the trip with a toddler and a 15 month old. She also helped us find great deals on hotel and tickets. From there we worked with other members of the MC travel team who helped secure all our dining reservations, lightening lanes and even helped plan out our days at the parks. Everything went flawlessly. We went to Animal Kingdom and Tiffins night one. Next had a great day at Magic Kingdom and then dinner in Epcot. We then went back to MK the next day, hit some rides we didn't get to the prior day and then had lunch at the beast castle followed by Hollywood studios after. Then our last morning we went to chef mickeys before heading off. Perfect amount of time with the young ones for Disney World. The best part is that the concierge service is that it's at no extra cost to us. They make commissions off Disney. So easy no brainer for us to book through them every future Disney trip. You get a high end travel concierge at no extra cost. All in all, loved it and made Disney World stress free and super fun!

People love Walt Disney World and making sure you get the most out of your vacation takes time and…read moreplanning. There is so much to do and even more to know about how Disney works. From questions about dining and transportation, to where to meet your favorite characters, or simply knowing how to navigate the parks efficiently, the team at Mouse Class Travel can help guide you every step of the way. I'm a serious planner and Disney veteran, so I was apprehensive about letting someone else take control of making plans for our next trip, but I let go and watched the team at Mouse Class Travel work their magic. In addition to making all of our dining reservations, they helped me with selecting the best parks to visit each day of our trip, and also made our fast pass selections. Lisa is local and spends extensive time in the parks so she and her team can be connected to all the updates and changes in real time to be able to pass the information on to their clients. They are quick to respond and stay connected throughout your vacation in case you have questions or need additional support. I'm so thankful to have found Mouse Class Travel and have already booked my next family vacation with them. I also recommend them to EVERYONE I know who is thinking about taking a Disney vacation because they do It all; Walt Disney World, Disneyland California, Disney Cruise Line, Disneyland Paris, and Aulani in Hawaii. Why wait? Request a free quote from Mouse Class Travel - you won't be disappointed! https://www.mouseclasstravel.com/free-quote-request/

Take this bus!! It will help with getting around. If you are…read morecoming to enjoy Disneyland alone, this bus will help with that! You will avoid having to pay for Uber/ Lyft/ Taxis etc and that can add up fast. This bus is free for Disneyland goers. Since I was in town for a conference, I had to pay for transportation to and from my hotel to that location. And then when I went to Disneyland, was able to use the Disney bus/ transportation. This is a life saver if you don't mind public transportation!

If you ever find yourself traveling to Orlando to visit Disney World, you should 1) stay at a…read moreDisney hotel and 2) take advantage of all their perks, such as the Magical Express which takes you from the airport directly to their hotel. We arrived in Orlando, grabbed our bags and followed the signs to the Magical Express. From there, we put on our magic bands which were provided to us before our trip. A magical express employee scanned our band and directed us to the right line. Before you knew it, we were in a bus headed to our first hotel! The bus itself has some Disney cartoons for you to enjoy while you embark on their bus. Getting on this bus really gives you the ultimate Disney experience and at no additional cost. Hey, you're paying all this money anyway, might as well take advantage of the free perks they have to offer!

Michael from Concierge Transportation is quick to answer the telephone, pick his fares up on-time…read moreand commandere his Towncar around the City of Make-Believe, Orlando. I am not an CEO/CFO yet but Michael gives everyone, at least me, the CEO treatement. If you stay in the DisneyWorld Hotel row, it's important to have decent transportation, since all the hotels charge for parking and it's very isolated from the rest of Orlando. You can always park for free at the DisneyWorld Shopping Mall but it can be a walk to your hotel. Michael from Concierge Transportation is a great choice for business, pleasure or miscellaneous errands. Thanks Michael!

We have not even gone on the trip yet and already are dreading it. This trip was not…read morecheap...$49,000 to be exact for two people to celebrate a 40th birthday (not including the airfare to and from Africa so about $70K all in). We are 2 months out from the trip and were just informed we had an option between two different 13 to 14 hour total flight/layover times that were supposed to be direct. Because my husband has a medical issue that prohibits that long of a flight/7hr layover day, we have had to cancel one half of our trip...All because no one took notice that this would be the case and never connected to book the flights months ago when all the other flights were booked and PAID FOR IN FULL. Not to mention we paid extra to get a private charter but apparently they opted for the 13 hour coach on Kenya Air instead. Now they want to discuss the cost when we have had to change the itinerary and cancel half...(which the hotel will refund fully according to the hotel website) but apparently they want to charge more for a shorter trip. DO NOT USE THEM. THEY ARE JUST IN IT FOR THE MONEY. I HAVE NEVER BEEN SO DISAPPOINTED WITH A TRIP PLANNER and COMPANY. Disgusted.

Last to reply to an inquiry because they are busy. In fact, it took three inquires and a phone…read morecall to get any response. When they finally scheduled discovery, they found out I was getting multiple quotes for my trip. Mind you, I'm looking to spend a lot of money on a multi-leg safari and trek. Sunit then had the audacity to say I'm working against myself by getting multiple quotes and that he'd now have to charge me a planning fee. No other T&L awarded company did that. Must be nice to treat people poorly because you can't keep up with demand.

We came searching for tickets during our vacation and found this place and we're extremely…read moresatisfied with our experience. Staff were friendly and explained all of our options to us. We would definitely recommend to others searching for good deals and prices.

Awesome and fast service. They offer excellent discounted tickets and beautiful office.read more

My Orlando based colleague referred to Ramon as "Mr Disney" and I can't think of a better…read moredescription. I reached out to Ramon several months before our trip to Disney to get some help figuring out the best plan of action for a princess obsessed 3 year old. He was extremely helpful in suggesting appropriate theme parks, restaurants and other activities. And then I hired Ramon to be our "concierge" for a day at Hollywood Studios. When we met Ramon I was feeling a bit frazzled after our first solo day at Magic Kingdom. My usual daredevil 3 year old had decided she was suddenly afraid of everything and was extra cranky thanks to a cold. We were making our way to "voyage of a little mermaid" when she burst into tears that she was now scared of Ariel. Sigh. Ramon didn't even flinch and suggested we instead meet Woody and Buzz from Toy Story. My daughter was all smiles again and as soon as she started to get fussy in the very short line he pulled a book of princess stickers out of his magical bag and stopped yet another meltdown. Disney is anything, but calm...but Ramon himself is cool as a cucumber. The 4 hours we spent with him were actually relaxing. He had a great plan in mind based on his knowledge of Hollywood Studios. Because of him we never waited in line longer than a few minutes and managed to do everything we wanted to do in half a day...and make it back to the hotel in time for naptime (mom and dad sure needed a nap too!). I originally worried it would be weird to have someone with us on our family vacation, but Ramon was a pleasure to have with us. He also did a great job of being helpful, but let us have our family time. We did all the rides, attractions and lunch on our own...and he was waiting for us after with a smile. And when my husband wanted someone to ride a roller coaster with him he was more than happy to help out. Disney is always fun, but can definitely be overwhelming (especially during the holiday season). However, it really will be the happiest place on earth if you invite Mr. Disney along for the ride.

Save your money!!! Don't make the same mistake we did by using Theme Park Concierges!!!!!! Totally…read morenot worth it. It might be different if Ramon actually learned the name of his clients. (He still can't get it right.) He promised several things and did not deliver. It definitely wasn't stress free or worry free - If anything, it was the opposite. Sure, he brought us Starbucks one morning and did a neat trick with Soarin' with the kids, and waited in line for us for the Frozen Princesses. Oh, and dinner ran late one night past our fastpass time and he managed to get us in. -- BUT so not worth the money we spent for having him 5 days!!!! It might be different if he actually put the phone down and walked with his clients instead of leaving them. He did have a friend help him, Mary, who did a better job than he did. At least she actually made sure our party stayed together! Save your money and don't use Theme Park Concierges! You definitely won't be treated like VIP. I just wished someone would have mentioned something before I made the mistake of using Ramon for 5 days!!!!!