If I could give this business negative stars, I would. I rented out my property through them. They…read more"screened" and approved the tenant who proceeded to trash the property over the course of the lease. Their maintenance man reported what was going on but no one in a position of authority did anything to stop it. They even recommended I renew the tenant's lease, which I refused. Over $10,000 in damage to the unit and they refused to accept any responsibility or help with the cost of repair. My experience with them was terrible.

PLEASE PLEASE BE AWARE OF THIS MANAGEMENT COMPANY! If I could rate them a 0, that's what it would…read morebe. It cost my daughter almost $2000 to move into this townhouse at Parker Townhouse apartments down Wendover Ave. She moved in on May 2, 2025 and has been without air for almost the entire start of her lease including again today which makes it twice in just this month alone. My grandson has asthma and is on a daily nebulizer. This was also noted at the beginning of her lease. It is sad that this management company promise you all these amenities and things and then treat their tenants the way they do. Since May 2, 2025 my daughters air has went out "FIVE" times and they have had to come spray for nasty bugs (roaches) that come from up under the wall and from outside!!! These town houses are not worthy or in condition for anyone to stay in. I have offered to mow their grass or at least my daughters section due to the grass not being cut and getting as high as to your knees. The trash can is always over flowing with garbage all around and just blowing in the wind. I will be putting in a request for Channel 2 to go out there to the property so they can show the people what they will get dealing with Real Property Management! So please stay tuned. It should be against the law to rent out something in this condition. I will be moving my child and grandson out asap and will be consulting with an attorney in regards to breaking her lease. She asked them what did she have to do to break the lease because her and her son cannot continue to stay in those conditions and the lady at the office was very rude and unprofessional but I bet she does not stay in such conditions and should be ashamed for promoting those rental properties. Real Property Management count your days of robbing low income families - there will be a live viewing soon of what you really offer!!!! For anyone with the same issues, here is how you report it to the news channels and get them out there. 2 Wants To Know Have a consumer issue or something you need investigated? Call: 336-379-5605. On Tuesdays and Wednesday from 11am-1p you can call: 336-379-5618 to speak to someone with our 'Call For Action' team or click on the Email Us Button at channel2.com

My experience with Tri Property was extremely disappointing. I scheduled a showing and no one ever…read moreshowed up. When I called, I was given the runaround. I paid a $70 application fee, only to be told afterward that I needed a co-signer. I then paid another $70 for the co-signer application. For three days I called and texted with no response. After spending $140, I finally reached someone who told me that another person had applied before me. If that's true, then why did they take my $140? If you are considering having this company manage your property, please check on your home and how they're handling applicants. They are taking money from hardworking people with no transparency or professionalism.

My experience with this company is cause for concern. I was discriminated against & I stand by…read morethat! Poor customer service, they lack intelligence as well, clearly, to think that someone wouldn't catch on to the BS! I'm leaving a review every single day if I have to!

HomeRiver Group has tried to steal and scam me multiple times. They tried to lie about me having a…read moredog to claim they needed to keep the security deposit. They claimed the house I rented, which had no garage, had a messy garage. They claimed all sorts of things, forcing me to fight and threaten to go to the BBB. Once I did that, they suddenly recalled the inspector had gone to the wrong house. I know we don't have much of a choice in who we choose to rent with, but HomeRiver Group is the worst quality company I have ever rented with.

Laura dropped the ball by lying to me. In an attempt to rush me through the lease signing process,…read moreshe claimed if i don't sign same day, she would move on to the "other applicant" on a listing that had been up for 50 days. I said ok go ahead and move on. Guess who came back 2 days later? Laura. This scummy used car sales tactic which she used to build urgency lost Laura my signature, and eventually forced the home owner to lower his price/month.

Ellen is my property manager.. She is awesome and deserves the best with the company. Excellent…read more We are still tenants , during this extremely hard time of the unpredictable she was effective with communicating and putting our hearts at ease. Thank you

Do not use this company. I used for 3 years and once Ms. Rensiha Battle took over there were…read moreinconsistent emails, follow up or through. Please do your research!

They won't work with programs but they will take your application fee, make you wait a week before…read moredeclining you. The properties they offer are not worth the price. One place didnt havw a stove and I found 3 roaches throughout the kitchen. Also they have a lot of Court orders showing they are slumlords. I am very grateful they declined me because several tenants told me I dodged a bullet.

The INT of an apartment building is just important as the EXT. As a former resident 2003 to 2005 I…read morehave these reminiscences. Les jardins est belle et appealing. L'Exterior est pleasant and architecturally d'accord aussi. Mais the stove is gas and not electric. Les hommes en le building harrass les femmes en le building constantly trying to get intimacy which wasn't going to happen. One guy Mark Fulton a former friend had to relocate to California before he would let me be. The Owners didn't do anything about this constant barrage of unwanted male attention to me or another of the other residents. One lady got constantly approached and talked to by one guy who is a construction worker and he wouldn't stop ever. He talked to the lady every afternoon. He was relentless. I finally decided to visit an older friend in another neighborhood for a couple of nights for a change of scenery then my Mom helped me lease an apartment on Hillside Dr. There isn't a work order program there pas de tout. (Not at all.) A work order report such as a persistent leak in the ceiling if left un-repaired could damage the building went un-repaired for two whole weeks. Then half of the ceiling fell in and the workman wouldn't take off his shoes or wear plastic booties before entering. I may have been ahead of my time regarding preventing ecoli in my old apartment though currently wearing plastic booties to repair a ceiling to complete a work order social distancing and wearing a mask even would prevent Covid. The ceiling wasn't ever repaired and I had to get another place to stay. This rendering the old apartment uninhabitable. Even though I rigorously cleaned and scrubbed the floors avec Murphy's oil soap the owners said the floors weren't clean which is rubbish. He deducted a floor cleaning fee and the floors were spotless and he never gave my deposit back even though the ceiling wasn't ever repaired b/c the maintenance guy he sent a week later didn't and wouldn't wear plastic booties to repair the ceiling. Then I couldn't even stay in my own apartment. Within two months I had to get another apartment miles away and didn't ever get to move back in. Not that I would even want to currently. There isn't a disposal or a dishwasher appliance and there aren't central air conditioners either. There wasn't even a window unit air conditioner. My Mom bought me and I later bought a window fan which just swirled the hot air around. I probably sweated off five pounds during the Summer parce que (b/c) there wasn't even a window unit air conditioner which made Summers unbearable. I wouldn't reside there if someone paid for the place for an entire year on my behalf. If you sign a lease you will swelter.

I think it's humorous that someone Jordan is amazing to work with. He has been a nightmare to…read moremanage our property. He's inexperienced with minimal accountability. At some point, he asked us and our tenants to find a gardener. Hello, YOU are managing the property! Should I cut Acorn's % if I'm doing the vendor management? The disaster of Jordan is what led me to yelp this morning. We need a new management company.

very unprofessional property management company. They leased our property to a woman who turned our…read moreproperty into a vacation rental. I found out the property was being used as a rental and they kept the security deposit. My tenants have complained about them. They have not been professional and they are not a company I would recommend. They are making it impossible to break the contract. unfortuantely we will probably have to sue them.

I own a condo in Greensboro where I had these guys recommended to me in 2016 by the building HOA…read moreManagement team after being unhappy with who I had found on my own. Bess said she wished the owner would reach out to them but I'm an owner and my experience isn't any better. The water heater broke while I was out of the country and they oversaw a new one being installed. Months later, after the tenants moved out, I did a final walk thru and saw it for the first time, there isn't a tray under it, per Forest there is no requirement to do so. We'll find out when I go to list it. During the walk thru I asked for a quote for some needed repairs. Weeks go by and I heard nothing, so I started following up. First by a once a week email then by every few days. It took 6-7 weeks before I finally got a response. That response was a request to pay for the repairs that I had asked for just a quote. The current tenants seem very nice but Forest Properties did a lease in one of their parents name, not in the tenants name and didn't ask me or tell me about it. I found out after I started getting repeated complaints from the hoa. Now, the hoa in my building are no better and have their own difficulties but if you're putting tenants in and knowingly choose to not sign the lease with the actual tenants that's simply wrong to decide that on your own. Complaints continue by the building hoa because they're ageist and see 2 young women in the unit, a unit that is across the street from one college and less than a mile from a second college, and a hearing gets called. Forest doesn't even offer to come. They offer that I can call them to discuss it while I drive two hours to attend the meeting. They're terrible. Don't use them.

As the other comments state, the customer service for this business is horrible. I own a home that…read moreForest Properties manages the HOA. I have left 3 messages and two emails regarding a problem in my neighborhood. Steve Clark, the owner has yet to respond. I finally contacted the builders office and they helped answer my question. The owner of the business doesn't care about his customers. I would never recommend using this business to manage your community.

As the other comments state, the customer service for this business is horrible. I own a home that…read moreForest Properties manages the HOA. I have left 3 messages and two emails regarding a problem in my neighborhood. Steve Clark, the owner has yet to respond. I finally contacted the builders office and they helped answer my question. The owner of the business doesn't care about his customers. I would never recommend using this business to manage your community.

The receptionist Shirley is as helpful as she can be but can only help so much. Brenda Cox is…read moreunreachable. She doesn't return voicemails, doesn't answer the phone or return emails. It is extremely frustrating when you have an issue and need help, yet this person doesn't even have the courtesy to acknowledge your email. Shirley covers for her and says she's not in the office when she actually is and ends up coming to the phone if you really push.