Ellen is my property manager.. She is awesome and deserves the best with the company. Excellent. We are still tenants , during this extremely hard time of the unpredictable she was effective with communicating and putting our hearts at ease. Thank you read more

As a family renting from a previous rental property group, we inherited AMH when our home was sold as part of a portfolio. Maintenance requests were honored, and we didn't really think about the change until it was time to move out. We rented for four years before buying our home, and we did everything they asked. we inquired about notice and receiving our deposit back, ($3350) and were told it would be best to go month to month, even though the rent would now include a $460 a month surcharge going M2M. So we agreed, but when it was time to receive our deposit, they charged us for an entire month plus the surcharge. we received $506. We were beside ourselves. Do not rent from these deceptive people. They do not honor their word or what is in the contract. I even have emails stating that we were fine and wouldn't have to pay those fees...no help, no support. I considered litigation, and may still move forward, but it is a total distraction to our lives. Just please stay away from them. Do not give them your money. read more

Do not use this company. I used for 3 years and once Ms. Rensiha Battle took over there were inconsistent emails, follow up or through. Please do your research! read more

AMH Do not rent from this company. I have left bad reviews all over. We have contacted the propety manager to no avail, we have contacted BBB to no avail and we've contacted corporate to no avail. We didn't get to see the home before we moved in as we were hours away. Three days before we moved in, my husband drove by the home after work and there were still people living in what was to be our new home. Upon move in, it has been a nightmare. The home was not cleaned, our shoes stuck to the floors, everything was sticky, damaged downstairs bathroom, stairs, rails, fridge, oven and the worst of all...the home was filled with roaches. Yes, roaches. $2600 a month in rent to live with roaches. My daughter's fan in her room, she turned it on and a blade came flying out at her, missing her by inches. We've had 4 water leaks: dishwasher, ac, roof and our master bath shower. All this in 4 months of living here. When I contacted the property manager, Brittany Ramsey, about the roaches, she said she had no clue and that maintenance said it was fine upon inspection. She also didn't know that her own company was responsible for pest control. Instead, I had to hire a pest control at first. They did end up hiring a pest control, 3 months after the fact. The master bath shower was replaced with the smallest shower possible. They fit the shower today, finally, and my husband can't even fit in the shower. Maintenance tried telling me that's the biggest shower they can get. Yet, Lowe's sells showers bigger than this. Maintenance says it could take up to another 2 weeks before our master shower is fixed. We have now been without a master shower for well over 3 weeks already. So, possibly 5 weeks total without a master shower. For $2600 a month in rent. Maintenance supervisor got cross with me today because I told him they always fix things the cheapest way possible instead of the correct way, but it's the truth. read more

I have never left a negative review in my life, for anything. Here I find it necessary in hopes of maybe saving someone the headache of renting from these goobers in the future. Would rather leave 0 stars but Yelp requires a pitty one at the bare minimum. Incompetence, a general disinterest in solving problems, and a lack of urgency in all regards plague this rental agency from top to bottom. I get it, when you need a place to live you need a place to live. If you have the opportunity to pick elsewhere, however, I couldn't recommend that option more. Despite having fulfilled all the lease requirements for early move out and paying all associated fees before their due date, it has taken AMH over 3 months to release our security deposit to us. We are still waiting on the $1500+ we are owed and have been led around blind by a completely inept property manager the entire time. Don't believe me? Read the rest of the reviews - they're just a poorly operating entity all around. read more

We have had many issues since the beginning with these people. When we first went to get approved for a home- despite applying for the home first, their AI bot drafted a lease for someone else before us. We had to call to find this out. They let us sit for days without telling us about this problem. But we gave them another shot since they let us apply to a different home without paying any additional fees. What a mistake. We have lived in the home barely TWO MONTHS and have had non stop issues. The fridge broke the first night and all our food went bad, they came out 4 days after we told them about it, 'fixed' it and left. It broke again maybe 2 days later and they tried to blame the issue on us. They had to replace the fridge. THEN we find out all of the window locks were broken- not one of them locked and my toddlers could just lift the windows up. They had to come out again to fix it. They were admittedly quicker with that fix thankfully- but now, a pipe has broken in our upstairs bathroom and is leaking down into a light fixture below onto my dinner table and floor. I have been on the phone for almost half an hour with no real solution. They even attempted to have me just 'not use the upstairs bathroom' as a solution. I just recommend not using this company. It's not worth it. read more

I've never rented from a company that refused to take Crisis Assistance payments or any type of financial assistance. I have paid 2100+ in rent for their last 4 years and has never been late and the 1st time I get laid off and waiting on unemployment they wouldn't accept a payment from crisis and file for eviction. I wouldn't give totally understand if it was a constant request but a 1st and 1 time ever. I wouldn't recommend this company with this failing economy because this situation could happen to anyone. I was on my job for 14 years read more

Refuses to do maintenance. Dishwasher broke and it took a month to repair. Air conditioner broken during a heat wave and it takes a a weak for repair. They seem to work at being inefficient and unhelpful so that some will pay out of pocket to keep their rental homes functioning. read more

I hate writing negative reviews but with complete honesty: we haven't had great service or experiences with AMH at all. I have worked in rental homes before and have been renting for over 13 years now so i'm pretty chill about a LOT of things because I understand how renting works and I know not to expect top tier in everything. However, we're paying over 2,000 a month for a 3 bedroom, 2 bathroom home so we expected better than what we've seen. 1. When we first moved in there were so many small things that we ended up just fixing ourselves (toilet paper rung on incorrectly, a door hinge had fallen off and was lying on the floor, the sliding door was CAKED with dog hair, one of our cabinet sidings was literally separated from the wall,etc.) We were so tired from moving we just did it ourselves. We also had to have them come out to fix the garage door which didn't work. 2. So many things were so CHEAP in the home, like shelves in our cabinets just randomly falling cause they were not made well, obvious holes/cracks on the inside of cabinets, etc. I sent pictures to them and again, we just have dealt with it ourselves. I know we are renting (were paying a lot but still) I don't expect top tier. I worked in rental properties before and I know how it goes. 3. Then comes the fridge problem: When we first moved in, we had issues with it leaking some I had called AMH about it. The person that came out to look at it told us nothing was wrong and to just "turn off the ice maker" and that was it. We did turn it off and that didn't help at all. Mind you, this was a CHEAP fridge that was super small and didn't work well to begin with. 4.Another major issue is currently happening: our fridge started leaking gross brown water all over our food and through the entire fridge on June 5th, a Thursday night. It was leaking out the bottom as well onto the floor. I put in an immediate work order for this first thing on Friday morning (June 6th) when it was discovered and told them we already have previous issues so we needed it fixed! They sent a response saying we'd hear from the people to fix/replace our fridge within 24 hours. We heard nothing for 3 DAYS. I had to reach out again myself to the fridge company. Then, we did not get a replacement fridge until Tuesday, June 10th, (today)! Thats Friday-Tuesday with almost all of our food ruined and a fridge we couldn't use and no compensation or help. No manager reached out or anything at all. 5.When they came to replace our fridge they brought an even SMALLER one that now has no ice maker. I'm aware ice makers aren't "required" but its a step down from the basic one we moved in with. The size literally made my husband and I laugh out loud. (We had friends visit us and they literally laughed when they saw the size of it). It looks like a refrigerator for a dorm. It doesn't fit half our food and the cut out space in the kitchen for the fridge is so much bigger it looks ridiculous. Talk about disappointing. SO: I sent an email on Tuesday morning, June 10th, so I had a paper trail. I told them how upset we were that we not only had days with no replacement, a broken fridge and ruined food but that it was so small it was laughable. I got one generic response at 11:33am about how "its just a standard fridge and they replaced it with a similar one" and NO MENTION of the food we lost or the lack of immediate response. Didn't touch on any of that once. I responded right away asking about all the issues they didn't answer to and still have heard nothing all day long. It's a Tuesday weekday. I am pregnant and this has been exhausting and so very disappointing. We lived with Arboretum Village townhomes before this and they were the same pricing for LESS space and they had by FAR better appliances and wonderful customer service. I truly wish we had stayed! This really has been so dis-heartening. To be paying over 2 grand for a family home and receive this lack of response and care is ridiculous. UPDATE: After requesting compensation for the food that went bad and we lost (this was NOT offered, I had to ask for it), they agreed on June 12th to credit our account. It is now June 23rd and we've seen nothing. read more

They raise your rent sooo much every year! In the past they power washed the house I rent but now tell me it's my responsibility and also cleaning the gutters. I can't climb up 40 ft to clean my own gutters. They're like slum lords...do NOTHING But charge you crazy prices. The back yard is all dirt even though I spent thousands they won't do a thing because it's not facing the street. I can see having to mow the lawn, etc but them NOT cleaning gutters and power washing is gross. Plus there are termites in the back yard and I was told they don't take care of that. Greeeeeedy!! read more

7 days into our new home/lease with American Homes 4 Rent... Wow, what a piss poor excuse of a property management company! 5 of the first seven days in our home, we've been without Air Conditioning when it is 90+ degrees outside in South Carolina... No offer from our property manager to put us up in a hotel until it can be fixed or any gesture of good faith even. It cost us nearly $6k to get in this rental, they should at least make sure we are comfortable in our extremely overpriced home. read more

It is now Monday, May 26, 2025 and I still don't have a working AC unit. I've called and called and they don't care at all because it's not them living in a house when it's 90 degrees outside with no AC. Every person I've spoken to has been very nonchalant. No telling how much longer we'll have to wait. I feel like I have made the biggest mistake of my life renting from these people. The same way they blew my phone up about the deposit on the house is how I wish they would blow someone up about fixing our AC. We've been without AC since May 16, 2025. read more

After being a renter for 5+ years, never a problem or complaint, they agreed to let me out of my lease early since I was moving out of state. There was a discrepancy that they agreed to reimburse me for and never did and stopped communicating after I moved out. read more

Avoid AMH rental properties at all costs. They do not maintain there homes and their rental prices are over double true market value. This is a scam company with predatory rental prices and policies. Beware. read more

For us, the positive outweighed the negative. Cons: too quick to evict. They will send you an eviction notice if your rent is 10 days late. (Not a problem for us) Ever changing property managers. Slow at returning calls. Nobody knows anything. My husband tried to call maintenance but no one at the office could give him the correct # so he just fixed minor issues himself. I feel like they don't want you to utilize the service. PLUS their policy is not friendly to the elderly or disabled. The way it's explained is pretty unethical. They don't cover ice/ water maker in the fridge. If it malfunctions, too bad it's not their responsibility even though it came with the house. Doesn't seem fair. You are responsible for your own pest control. Better not get ants or roaches cuz YOU have to pay. Rent went up $150 in two years. THE MOVE OUT CHECK LIST it was the most ridiculous labor intensive one I've ever seen and I've moved A LOT. or even states they will charge if they have to bring someone in to clean just a ceiling fan. Pros: they leave you alone! Website is easy to pay rent. Never had a problem. I was so terrified I wouldn't get a dime of deposit back because of all the horror stories but we got ours back IN FULL read more

THIS IS BY FAR THE WORST COMPANY EVER!!!! If you are thinking about renting ANYTHING FROM THEM, DON'T!!!! I had the worse experience with AMH, my HVAC went out several times, it took them several days to respond. The home was in awful shape when we moved in, and it was no worse when we moved out, the painting jobs they do on the houses are piss poor! The employees are AWFUL! They brought us portable AC one time, and dropped it off like Amazon, did ring the bell or anything. Then when I moved out they kept my deposit and did not repair anything, even though it was small repairs like a scrap in the floor, cleaning 14 stairs, and changing filters. They kept $1800 of my $2100 for NOTHING! I despise this company, WORST COMPANY EVER! I hope the house I stayed in NEVER gets rented out! The house is a LEMON! If I could give them negative stars, I would! TERRIBLE COMPANY! IT IS A SCAM TO RENT FROM HERE! read more

The home was dirty when I moved in with shoddy painting etc. I kept having problems with my with my appliances going out first my dryer then the refrigerator in the garage, the lights in the garage flickering. AH4R sent out an electrician twice and twice they said there wasn't anything wrong with the house it was my appliances. I bought first a new dryer and then a new refrigerator only to find out it was the socket in the garage. I asked them for compensation and received none. The HOA decided that our garbage cans could be seen from the street so we had to store them somewhere out of sight. AH4R solution was to keep the cans in the garage or drag them through the mud to the small back patio and store them in front of our dining room windows right outside the back door. I told them that wasn't acceptable and to please spend $50 and put up a small piece of lattace to store the cans behind... they refused. The property manager is immature and the company is a corporation that gobbles up single family homes driving the real estate market through the roof and gouges people for top rent and low maintenance and service. read more

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*only leaving 1 star because you have to! They deserve no stars!!* Do yourself a favor and If you even hear the words American Homes 4 Rent, run! Run as fast as you can! They are an absolute nightmare!! A few days after moving in there was a huge leak that started on the outside where the hose connects and went leaked through the other side to my master bathroom and bedroom. Furniture that I just moved in was now thrown all over the living room, bathroom cabinet was ripped out and the process was LONG! All the mantaince issues are LONG and PAINFUL because American Homes doesn't care and they use the cheapest vendors possible. American Homes decided that it was a great idea to have some me come out and powerwash the house in below freezing temperatures! The power washer left an almost bullet type looking indent on the siding that almost a year later is still not fixed. My refrigerator and freezer stopped working. It wasn't replaced until 2.5 weeks later!! I was told I'd be reimbursed for my expenses but have yet to be reimbursed or had anything else brought up about it. A tree was slanted and looking like it was going to fall onto my neighbors property. I was told it wasn't a real proriety but someone would come and get to it when they can. That someone finally came when the tree fell onto my husband. My hot water tank started leaking in the garage. I was told it needed to drain and to leave the water on. No one came to fix/stop the leak until I called again 3 days later yelling that the leak now spread through the wall into my daughters room. Restoration people even had to cut the drywall from the garage. The "plumber" the hired "fixed" the issue even though American homes said I would be getting a new tank. The plumber "fixed" it and turned off the hot water and told me to wait for approval for tank replacement. Plumber actually made the leak even worse. He stopped responding to me. Daughters room now has wet carpets all over again and smells really bad. I've had no hot water now for a week and today, they told me no one would reach back to me until Monday. So I'll have not had hot water for over a week!! I had to wait almost 2 months for a pool key. They kept blaming the HOA. It turns out my HOA has a petition against them. If yiu don't pay rent exactly on the first you'll get an email a day until you do. I'm also conveniently locked out from making online payments. I never had a problem making online payments before so this was a surprise. Property manager emailed response was she was out of office and would return in 4 days. Customer service said property manager will be able to waive the late fee and I can pay my normal amount through wips. Went to wips and you can't. It only let's you pay the actual amount due. Save yourself and your family the stress and time off from work that this company will give you and run far and fast away! read more

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Will never rent from American Homes for Rent again. The home was subpar for the prices that they charge. Half painted, cowebs everywhere, molding damaged, HVAC system did not work properly . When addresed with the company they took their time to address and fix in freezing temperature. When you move out don't expect your deposit. They charge for carpet cleaning and painting which should be normal procedure when a house is vacanted. I would not recommend them!!! read more

Yvette Maynard in the Greensboro NC office of AH4R has helped me immensely with sorting out my mother's rent payments. My mother really had no business still trying to live alone in her rental house, but it was what she wanted so I tried to abide by her wishes. She continually made late payments and incorrect check amounts. Yvette was so kind to us, understanding, patient, and helped us straighten out all of the payments. Highly recommend! read more

Worst landlord company ever. We've had our AC units go out twice and it took weeks to get them to send someone to service and/or replace the units (both times). We've had a tree down in our backyard for nearly three weeks and it's sitting against the house right outside the kitchen/breakfast nook and ants are just wandering in and continue to infest the house over and over and over again because they won't have someone come remove the damn tree. We had a railing on our steep, concrete front steps that was unusable to anyone needing a railing and it took them A YEAR AND A HALF to have someone fix it (that's when a contractor told us to affix any request we have with "safety hazard" so it'll be expedited). Our backyard is fenced in and when we put in a ticket to have them fix the gate door, the slats that had fallen off and all the nails sticking out that could possibly hurt our kids, they replaced a few slats and moved on and we had to put in a second request marked as a safety hazard for them to actually come fix our fence (which they did to the absolute bare minimum of standards). We have done more to improve this home than they have to maintain standards of the home. We've replaced many things on our own dime because we knew if we didn't then they would remain broken for an extended period of time. This company is straight garbage, if you have a choice, DO NOT rent a home from AMERICAN HOMES 4 RENT! EDIT: This says I am in San Francisco, but I am in North Carolina. My VPN IP address must be screwing with things. It looks like a lot of reviews in NC are terrible. Note to all the NC folks - not AH4R. read more

1 is too generous. We have been here 3 days! The septic system is backing up into the tub, shower, and toilet in the Master bathroom as well as the half bathroom toilet. Which we have not used at all!!! We can use our washer because every time we do, the septic system backs up into the tub, shower and down stair toilets. We have submitted a service request, called, left email, and voicemails and no one has returned our calls or resolved the issue. So, 3 days with human feces in our time n and shower. Unacceptable!!! Its something how rental companies expect you to hold up the end of your contract while they flail at keeping up their end. This is unsanitary, unhealthy, and unnecessary. If your plumbing is not working, the house should remain empty. read more

American Homes 4 Rent - This is the sewage flowing inside the home we are renting from American Homes for rent after 3 days!!!!! - Property Management Near Me - Greensboro, North Carolina

I am renting a House in Winston Salem and my HVAC has been broken for over 3 month. it is over 80 degrees in the house and I have a 1 year old baby which is constantly hot and uncomfortabl. Ive had 3 companies look at the AC (and that's only when I call AMH numerous times). they still refuse to fix it because the bids seem "too high". my duke energy bill is extremely high because I have to use portable ac units to get some air in here. total nightmare!!!! read more

Applied for a property to rent, prior to viewing it due to last minute situation. Although approved and viewing the property, refused the lease. Floors were coming up, the stove had caught fire and was still being used. Advised agent of items of concern and to this day 2 weeks later, have yet to hear from American Homes For rent. Can only imagine had we taken possession. read more

Unfortunately, I have to write a highly negative review in order to help others with this poorly managed company. We were charged a $75.00 fee to have the home power washed after we moved out. We lived there 6 months. We filled out the checklist of all we found wrong with the home including the filthy/moldy exterior of the home. We paid an early termination fee which at first was an extremely unfair amount! With all of my effort, I managed to have them lower it. However, this fee for ? Power washing has not been refunded. No one will call me back, or respond my emails etc. I'm forced to hand write a letter to corporate office in Las Vegas , NV! It's more about what's right and fair not so much about the money. Why do we fill out the checklist they provide us with? Please consider a different company or private owner if you need to rent. Poor Customer Service. This company steals from you! Please beware...... read more

After moving into my new home I rented, I realized the ice maker was broken. Called to have maintenance repair it but apparently their policy is to refuse to repair Ice makers. Ridiculous to be willing to rent out broken ice makers and not be willing to fix them. How is a potential renters supposed to the know the ice maker is broken before moving in. Its unfair that I was not informed prior to signing a lease here. I would have chosen another property. Terrible way to treat renters. read more

Fantastic customer service and company. Highly recommend to anyone looking for a great home with incredible support-

We rented one property from AH4R for a total of 3 years because our credit was below average and we knew we would get approved. I think you needed at least a 550 to be approved. The good: we loved being able to view the different homes that were available on our own time via the "let yourself in" option. Move-in was pretty painless. Multiple things needed to be fixed at move-in. The carpet in the living room needed to be replaced and was not. During a 2-year stay at the first property we rented, the air condition unit had to be replaced, and a water heater. We put in a work orders and these were completed rather painlessly. The bad: there's 2 move-out inspections you have to schedule during business hours. The first one, the guy looks around and is supposed to point out things you need to fix/replace prior to moving out. The property manager tries to hustle you into paying for a $600 "coupon" to have the property cleaned and rugs professionally cleaned (rugs that needed to be replaced the day we moved in and definitely by the time we moved out). We completed everything on their move-out list and they STILL took over half of our security deposit for things like not replacing the mulch, not pressure washing the home (none of these items were on the pre-move out checklist. We moved out during February and wouldn't have been able to put down mulch anyway), not replacing a shower head, and re-painting the ceiling. (Their air conditioner guy did this damage when trying to replace the air conditioner in the attic which I reported to the property manager at the time. However, they change property managers so many times due to turnover, this was not documented). If we would have known all of this would have occurred during our moveout and they would have basically stolen half of our deposit, we never would have rented with AH4R again. We had already signed another lease at another property. They have no programs for good tenants to transfer properties. You have to have your credit pulled again, pay a new application fee (we were told we didn't have pay the app fee by a former property manager and had to call corporate to get this honored), and pay a whole new deposit as if you are a new tenant. Recommendations if you must lease Ah4R, get EVERYTHING in writing due to the high turnaround of property managers, take pictures of the home when you move in (They also have a pre-move in walk through where they take pictures, get them to email you those pictures as well). Also at the new house we moved to, it took 2 weeks to get a mailbox key that we had to pay for! First time ever moving to a home that YOU had to get the mailbox key for. Basically, Ah4R is some bonified hustlers. If we could do it all over again, we would not have rented from these thugs. We never received a pool key, and they couldn't even tell us where the communal mailbox was! Place is pretty tragic to be honest. read more

This business took an application fee July 30 for a home I wished to rent in August 15, 20018 so I could view the house, since that is when I will have the total amount. Instead they approved me and sent an email saying the security deposit of $1450 and first month $1450 must be paid in 48 hours and sign the lease without ever seeing the house. I refused without seeing the house. The woman said sorry. Since then no one answers the phone or returns my calls. They cancelled my application the same day. This is a scam. They wanted only certified check, money order or something you cannot recover from. This is a scam. Since then I have read horrible things about this company. Thank God I did not pay them for a house I don't even know they have to rent or its condition. My application has been cancelled so I want a refund from this scam. read more

This company was referred to me by a friend who had a great experience renting from them. Unfortunately I was evicted from my apartment 5 years ago due to a domestic violence situation. The application process was very complicated and NO WHERE did it state that you will be automatically denied for an eviction regardless of the case. This company was very happy to take my money for an application that would be denied anyways. I explained the domestic violence case and even offered to provide the police report and a letter of recommendation from the apartment complex, the agent with American Homes 4 Rent was callous, rude and very deceitful. Perhaps to save people time and not waste their money this company could consider including a disclaimer on the application stating that ANY evictions regardless of the circumstances would not be approved. That way I don't waste my time or money. read more