Our vacation was absolutely phenomenal! From the moment we booked, their expert customer service…read morewas top-notch, the place was very clean.

I had the opportunity to stay there over the weekends and I cannot recommend it more! Amazing…read morehosts, super cute places, best time!

The house was OK for our needs. Well equipped, and in a good location. However, it is in need of…read moresome major updating! The online pictures are very deceiving! I would probably try a different home next time.

Great communication and a very nice rental in PB. Well stocked, very clean and a smooth process…read moreoverall.

This company has been fantastic! They are easily reachable by phone and extremely responsive. Kim…read morewill even return calls after business hours and on weekends! They have excellent customer service and wonderful employees. Based on the reviews below, I think the issues some people have had are not unique to this company. Anytime you are renting for short term there are some things you're just going to have to deal with. If you don't plan out your parking situation based on the size of the garage then you have no one to blame but yourself. If you aren't happy with something about a unit then you need to let them know as soon as you arrive and they will be more than happy to fix it. Daniel in particular is an amazing handyman and will fix anything that goes wrong (within his skill set obviously). Honestly I think Kim and her staff are knowledgeable, accessible, and pleasant. I would have no hesitation recommending them to people who want to rent any kind of property in San Diego.

July 1-6 at Jersey Retreat #4…read more Thank you for hosting us. I wanted to provide honest feedback about our stay. Unfortunately, this was the most disappointing short-term rental we've experienced. I would strongly recommend updating the listing photos so they accurately reflect the property's current condition and amenities. Some of the issues we encountered included: All windows were unlocked upon arrival, and several either would not lock or were extremely difficult to secure. The sliding doors have no functional locks, only a pole placed in the track. The home was inadequately stocked for the advertised occupancy. There were only 4 beach towels, 6 bath towels, 5 forks, one extra trash bag, very limited cookware, and virtually no cleaning supplies. Many areas of the property appeared heavily weathered, including rust, mold, dirt, and significant sun damage throughout. While the listing notes there is no air conditioning, there were also no ceiling fans. The provided box fans were rusty and did not function properly. The Wi-Fi connection was unreliable throughout our stay. The washing machine was rusty, moldy, and unsanitary. The microwave made popping and crackling noises while in use. The listing advertises accommodations for seven guests, but the sleeping arrangements do not realistically support that occupancy unless multiple guests share a bed or someone sleeps on the sofa. Two of the three bedrooms have no closets. The trash cans are located directly outside the carport, making it difficult to maneuver around vehicles. The odor and flies created an unpleasant entrance to the property and made the hallway smell. The sliding glass doors, windows, and balcony glass were covered in bird droppings. The listing photos are misleading. One photo makes it appear there are two balconies, and another shows a sofa where there is actually a bedroom with a TV console. We understand beach properties experience wear from the coastal environment, but the overall cleanliness, maintenance, security concerns, and discrepancies between the listing and the actual property fell well below expectations. I hope this feedback is helpful and that these issues are addressed for future guests.

You're really not going to beat the location. We've stayed in this complex every summer for the…read morepast 5+ years. Waking up and seeing the beach from your bed every morning is delightful. But (and there's always a 'but'), this last summer we stayed there for our usual week and we were absolutely miserable. The heat was extremely uncomfortable and there's no A/C in any of the units. The management company brought us several fans but that did very little to actually cool the place down. What made it even more miserable is that last year we had out 9 month old with us. Usually he's pretty easy-going unless he spends an entire week sweating his bodyweight each day. Night time wasn't much relief, either - we slept practically nude, on top of the covers, doors open (totally not awkward for our 16 year old) so we could have circulation and the baby in a diaper only. We spent a few afternoons in our vehicle with the A/C on just to cool off (mostly for the baby). Obviously you can't predict the weather - we're from Texas, we're used to hot and gross (outside) - but I think the owners need to seriously consider installing wall unit style a/c units in the living room and both bedrooms. Because of last years experience, we've decided to look elsewhere for vacation rentals. We booked one this year for almost the same price, ocean view (not ocean front), 3/3, with A/C, two houses from the beach. Again, this is a great place and it served us wonderfully for several years - but I feel like because we had such an unexpected (and unpleasant) experience last year (weather wise - not management) that folks should know that IF there's an unexpectedly 'warm' summer (I think the temp was nearing 90* each day) that you're going to be quite uncomfortable.

From the owner: This beautiful Ocean Front condo is on the beach. The only thing separating you from the waves and…read moresand is the famous boardwalk. Wake up to the sight and sound of the Pacific Ocean directly in front of you with our large picture window in the master bedroom. The living room, dining room, kitchen and master bedroom all face the ocean. The condo is located on the 2nd floor providing privacy, quiet and safety for you and your family, while allowing you to view all the beach and boardwalk action below. The condo has all the kitchen appliances, hotel queen bed, leather sofa and leather recliner. The kitchen is fully stocked with all cooking and eating utensils you will need. The master bedroom has a queen size bed and TV, the second bedroom 2 twin beds , and the living room a HDTV, The large balcony overlooks the boardwalk .

If I could give this place a zero I would. They overcharged us $13,000​. Yes. You read that right…read more $13,000. My husband works with the navy. We provided proof of overcharge, and they kept telling us how they reversed the balance, when they never did. It didn't show in our bank statements. Our travel coordinator was Andrea. Constant mistakes on her end. Its taken us MONTHS to get this cleared. We went to the bank to figure it out for us because these people are absolutely no help. After everything they still are over charging us $2000. At this point we are going to our Navy Shipyard uppers to help us out. Praying the shipyard stops working with these people . We aren't the only ones this company has done this too. ​

This is one year when started stay made of nightmares with this terrible company. Some agents was…read moretold are ok, but mine was terrible and company ( San Francisco ) is just as bad as they double bill, add charges, force moves. All I can say is buyer be aware.

This company consistently advertises available rental listings on Zillow and other online property…read moresites with their contact number listed. Over the span of a few months I have called numerous times about different properties and left messages with the secretary and leasing agent Jaime on his vm and cell phone inquiring about setting up viewings. Never received a call back or reply. They are clearly disinterested in renting out their properties.

I have contacted this property management company several times over the past two years to ask them…read moreto replace the broken trash bins. The bins have no lids, and it has been that way for over two years. The tenants have complained. And myself, as a neighbor of the property, is fed up with the vermin, roach, and fly problem this has created in the neighborhood. If you are looking for an effective, responsible property management company, this is not it. Bill Luther is a negligent company. They neglected to have garbage cans with lids, and now the property that they are getting paid to manage is crawling with mice, rats, cockroaches. They have caused all the people in this neighborhood to live with flies swarming in our homes. This is a major red flag, be warned. Do not do business with this company. This is not what good property management looks like.