Mary Wadsworth/Wallen Manager of Pacific Sleep Tech in Aiea, HI is very rude, disrespectful, no…read morecompassion with an accent. She was on speaker call with my husband who his parent heard her very mad and rude to my husband for canceling his sleep study today due to a family crisis. I called her explaining to her about being respectful to patients and not to yell and be mad and rude. She said she was not but after reading all these reviews I don't know. I asked to speak to the manager, she said she was. I asked to speak to the owner she said she is. I then asked for owners Mr Jose or Mr HitoshiI she she needs a reason why, I replied it's regarding her unprofessionalism and maybe because she has an accent she doesn't realize how she is coming across to patients. After numerous harassment calls from Mary Wadsworth I called the cops and filed a complaint. HPD said to block her calls which I did and to ignore her. I've worked with this company before. Mary should not be a manager and the owners should read these reviews and assess her. Mary if the job is too hard for you leave and be at peace with yourself, it maybe too stressful.

My only complaint was the difficulty I, and another person, had finding the office in a building…read morewhere Suite numbers aren't in order and make no sense. The place is in the rear near the middle of the building, up a few stairs The tech was a nice guy and of course they recommended HIPAP, which I hope is better than CPAP. Apparently air pressure drops when you exhale, so you're not blowing in the wind. Not the answer, my friend. The rude security guard, at 430am, wouldn't let me wait for my cab where I could be seen due to issues with traffic flow - when there was NO traffic. No report, which is frustrating.

Step one: today I went in for the first time to pick up my home sleep study kit. I never wanted…read moreto be monitored from a pull down bed with 5 other patients overnight. Fast forward. My doctor understood my reluctance and referred me to Dr. Cacho. We had a Zoom meet then my appointment at their Kapolei office was made. Today was the day. Chris was at the front desk and walks me through setting up the app on my phone and explained the contents of my sleep study kit for tonight which I will return tomorrow; same time same place. In a nut shell: a) set up app b) turn on microphone c) sleep test duration :4 hours d) 3 items in kit: 2 monitors, 1 finger band I must return the kit tomorrow. More to post tomorrow after it's over.

Took the road to better sleep with Dr. Cacho and I'm never going back! There's a lot of snake oil…read moresalesman and 'Doctors' online that claim they'll help you sleep better but I'll trust the double board certified (w/ one specially for Sleep Medicine) MD. It's also very convenient being able to see her via telehealth from the comfort of my room/office wherever I may be at the time of my appointments and follow-up visits. Dr. Cacho's office and wonderful staff were also able to mail me a home sleep study kit, bypassing the initial in-lab study where I doubt anybody gets good sleep...affecting the sleep lab results which follow. She has a physical location in Ho'opili (Ewa) but is able to see patients anywhere in the Mainland as well. Very helpful for me since I've moved from Hawaii recently. I was diagnosed with mild sleep apnea and her expert knowledge of CPAP machines has been great. I've been able to avoid the old school Darth Vader masks and have been using a compact Resmed device with a comfortable mask. Her visits are always pleasant and it's the one Dr visit I actually look forward to each year!

I've had a pleasant experience to date with Dr. Suleiman and his practice…read more It's not exactly as if I've seen lots of sleep doctors - you see one and that's it. But I'm glad my primary care doctor referred me here for possible sleep apnea instead of a bigger medical group or one of those online tele-sales clinics. I got the feeling that Dr. Sulieman really enjoys his job working with patients. He took an unhurried time to listen, consult, ask about concerns and my medical history, and patiently explain to me the science of sleeping, physiology, and how it relates to overall wellness and medical condition. It made me feel respected and well cared for. The office is pretty homey, lived in decor despite being in a multi-story medical building with killer views of nearby mountain cliffs. Pulse and blood pressure devices you could buy for yourself instead of a sci fi bank of blinking machines, it reminded me of going to my family doctor when I was a child. Since then I've dealt exclusively with staff and nurses, but they have been fine too. Very sweet and personable. Turns out I do have a mild case, enough to warrant one of those air pressure devices you hook up like a scuba diver all night long, which came by parcel from an affiliated supplier. It helped a lot from day one, and was no trouble getting used to. People describe health experiences as a journey, and this one started out stress-free, comfortable, and well treated. Starting out on the right foot, as they say, it makes the whole experience better. You can call me Scuba Gil now.

Unless they see your sleeping environment, make sure there's no chemicals offgassing, fabrics and…read morefurniture support your frame body and neck, lighting is correct and dark for sleeping, diet supportive of circadian rhythm then this whole profession is cuckoo. Tell them to come see her living environment first and have them prescribe healthy nontoxic furniture, fabrics if you're sleeping at a gas chamber with chemicals toxins and pesticides your body can't eliminate then you're going to have trouble sleeping. Smoke and mirrors wake up

Dr. Micheal Russo an amazing Neurologist with a bedside manner that makes you feel as though he's…read morea friend as well as your doctor, This clinic will diagnose brain related-issues including and sleep related issues..very professional staff..I've been under Dr. Russo's care for nearly 9 years...On the mainland there wasn't a Dr that could diagnose the seizures I was suffering, even after many DEG tests, this clinic diagnosed me after my first visit DEEG neuroscience, literally changed my life from feeling fear to relief...Dr Russo teaches as he describes your condition...you'll leave your appointment with knowing that you can live a full life without fear

If God fashioned the perfect Neuroscience and Sleep Doctor... even beyond that, would be Dr…read more Michael Russo. Like a "Norman Rockwellian" having in his "quiver," a plethora of ideas to anything we ask, all the while, from the beginning of tests to the finest most experienced advice in America, treating us like family, with a wit and "Divine" sparkle in his eye. For over a decade we've experienced his admirable staff all mirror him, so it is like having an entire team to help you restore your health, even if the roots go back over 4 decades, like us and with no medications! Mahalo, rudyandaudrey

So far, no complaints. I just started seeing Dr Anderson with the Inspire Sleep Apnea Rep. Today…read morewas my second appointment. I was the first Kaiser patient to get the Inspire device installed, in May 2024. I switched jobs and my company only offers HMSA, so I needed to find a new doctor. Dr Anderson has many Inspire patients, so I am hopeful that we will find the right setting for me soon. Having sleep apnea is not fun.

I've been going to HPN since they were in Castle. I've never had a bad doctor, in fact they all…read moreseemed caring and well educated. Problems began when they kept losing their headache specialist. I got passed to a PA, then a new specialist, then ANOTHER and EVERY time that they switch me they want to do a quick follow up AGAIN to review my medications/condition. So every-time they lose their doctor, I have to come double to make up for it. My condition is stable, in fact, I rely so much less pharmaceuticals than ever. The extra visits weren't burning a hole in my pocket when I had good insurance so I didn't fret too much but it adds up! In 2025, I had seen my new new NEW newest doctor 3 times (Last time was November) Every-time I see someone new they try to pressure me back into the new classes of meds so I did try and they don't agree with me, I have ditched them and am basically taking a different formulation of what I have ALWAYS taken. I was worried about this happening and even asked at my last appointment if it would be alright to just send a message in the portal on "what's working" as far as refills and the doctor seemed fine with that. We even ended the appointment with "well when do you want to come in?" My doctor left the ball in my court. She wasn't worried about seeing me every 3 months. I have lost my old insurance and now seeing a specialist is so expensive. I could understand wanting to see me to talk again about newer medications but I am trying to refill something that has been working since last January. It's basically what I've been taking for years just gentler. I explained all of this on a voicemail and text. They're adamant I come back in again. It feels a little scammy to me. Especially being a long time patient and the frequency which I had been in last year, if they just refilled my meds and showed some empathy, I would revisit come winter at the one year mark. That seems reasonable to me. Now I will find a new doctor. They can see in my notes, my condition is the most stable it's been. I don't understand why they cannot fill a medication refill within a year of last visit.

Wish I had read these reviews earlier. I can confirm they are terrible. Don't answer the phone,…read moredon't return messages after you have already used their service. months later, I start getting emails from them, completely unrelated to my messages, asking for me to complete something for them! Use another company - any other company.

First, want to apologize for my earlier positive review. They are the worst. You'll notice I have…read morefew one star reviews. It take a lot for me to give a bad review. This place makes you work with their in house Costal Medical Supply. Everything was fine until I stopped service due to my cpap machine being recalled. They continued to charge me for supplies not received after being told four times it was taken care of. Last week I was told it would not go to collections. I just received a letter threatening to go to collections. My credit will get dinged because of their mistake and lies.

HPN rocks! They really take care of their patient's from start to finish. From the front desk to…read morewhatever you are there for, you will have the utmost care from them. I HIGHLY recommend HPN! Shout out to JE! Trav

Great doctors that make you feel comfortable. Office staff is friendly and helpful. Did a sleep…read morestudy and techs were knowledgeable and made sure I was comfortable throughout the night.

I've been seeing Dr. Azuma since the COVID pandemic. I had a tooth break at the gum line. He was…read morethe only dentist that called me back. He actually personally called me back. I have found Dr. Azuma to be an outstanding dentist. He truly cares for his patients and is willing to go the extra mile for them. Also, an honest man. Which is hard to find these days. It saddens me to see some of these harsh reviews towards him. Obviously, some sort of huge misunderstanding! Dr. Azuma is truly a kind man and really does care about his patients. I have been to several dentists & endodontists here in town over the years. I have found no one to be as honest & caring as Dr. Azuma.

BE VERY CAREFUL!!!....NOT PARTICIPATING WITH HMSA!!!…read more... At no time in my dealing with Dr. Azuma's office was I made aware that he was NOT PARTICIPATING WITH HMSA!!! Had I been told this from the start, I would've immediately looked for a HMSA participating provider. When I first called Dr. Azuma's office, I was asked for my HMSA subscriber number as well as the referring physician. Therefore I thought that everything was fine. When all was said and done, I ended up with a "surprise medical bill" or "balance billing". This is what it's called when an out-of-network provider bills you for the difference between the billed charge and the amount your health plan paid. Needless to say, I paid a LOT more for my oral mouthpiece for sleep apnea than I ever expected. BE VERY CAREFUL!!!

Can never get a person on the phone Left messages that are…read morenever returned. Very poor customer experience.

I wouldn't recommend anyone to do business with them. My doctor faxed them twice with my order and…read moregot successful transmission confirmation. Nonetheless, they claimed they never received them. I personally sent them the order via email. No reply for acknowledgement as requested. They hung up my calls when I tried to follow up. I'd rather give my business to someone else.