Urban Mattress Boulder

We came in after reading the Yelp reviews and we were shocked. No one was in the store at all, for…read moreour entire visit. We were determined to find a leather recliner without a drive to Denver and when we arrived, there were no cars in front and no one in the store at all to ask questions. The furniture prices seemed astronomical to us. Much pricier than the store signage would indicate, like along the lines of Forma, only the store looked like a discount outlet. We left as soon as we did the rounds of the overpriced floor samples.

If I could give this place 6 stars I would. Incredible customer service, fast turnaround from…read morepurchase to delivery, and Cary did a fabulous job recommending items based on the info I provided. I came in on a Saturday with very little idea of what I wanted besides a new couch and a new mattress. I said I was a side sleeper with lower back problems and would like a mattress on the firmer side, and Cary had me try out several different mattresses, increasing in firmness each time so I could find the one that felt best. Next we started in on couches, and based on my feedback he directed me to one I had originally ignored. As soon as I sat in it I knew it was the one, it just felt right, and even trying other options none compared. He called me on Monday to confirm a delivery window on Tuesday with a third party moving service. Due to an issue with the delivery company's website, they never got the order, and he called me on Tuesday as soon as he realized what happened. He tried to get them to still deliver same day, but they didn't have availability until the following day, which worked out fine. He even offered to deliver the items himself out of consideration for my work schedule. All-in-all a fabulous shopping experience.

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Denver Mattress

4.4(22 reviews)

0.5 mi

I purchased a Doctor's Choice Twin XL for my office floor since my pup was having the doggy…read moreequivalent of ACL surgery and he needed to sleep in a place without climbing stairs for a month (with me by his side). I worked with Angela Hatfiield, the store manager. She was awesome! Since it was a purchase I wouldn't use for more than a month, she found me a clearance mattress for a very reasonable price. When it was delivered, I noticed some rips in it. Well, it was a clearance item after all. But I emailed Angela, and she called me back wihtin an hour. She had found another clearance mattress, and was having it delivered to me after they checked it out this time. Everything happened within two days, and it went flawlessly. Absolutely great service from a very caring person. My highest recommendaton!

Lukas did an amazing job, wasn't pushy and helped us find the perfect mattress without any fuss. We…read morewere in and out in an hour and felt like we go everything we wanted

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Mattress Firm Boulder 28th Street

4.2(20 reviews)

0.3 mi

Dana helped us and she was everything you'd want. Professional, complete understanding of their…read moreproducts, and efficient. We were in and out in and got just what we wanted.

We had a low-stress experience at Mattress Firm. Team was top-notch. Delivery was FAST, and crew…read morewas efficient and respectful of our home. Can't yet speak to things like product, warranties, etc, but the shopping experience was fantastic, which is hard to say about mattress shopping.

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Verlo Mattress - Boulder

3.3(16 reviews)

1.0 mi

•$$$$

My husband and I purchased 2 Verlo mattresses (1 king, 1 queen) for our Boulder home at the…read morerecommendation of our Milwaukee-based family. We purchased it knowing we were going to be having a baby, and the lifetime comfort guarantee (where they come and help tweak it *FOREVER* if you're uncomfortable) was the main reason for purchasing. Our mattresses were an order of magnitude more expensive than typical mattresses and especially the online mattresses that are gaining so much traction. Fast forward just 2 years later after spending several THOUSANDS of dollars on our two mattresses and customer service tells us that not only is the lifetime guarantee no longer applicable because they closed all Colorado factories (which they did not notify us about) but that the only way to "tweak" our Verlo mattress from here out is to purchase a foam topper from Verlo that's just called "hard" or "soft" to the tune of $179. What a joke. I have absolutely no intention of giving this company any more money and am incensed that I was conned into spending thousands in the name of comfort just to find out that lifetime meant just until it was delivered to my home, at which point Verlo no longer cares what happens and will make absolutely no effort to fix the problem or care about their customers. DO NOT purchase from this company. Don't fall for their "lifetime" guarantee, and just do yourself a favor -- skip it and look elsewhere. We will be informing our Milwaukee family and their friends to make a different choice and recommendation next time.

Overall entirely unimpressed with the Verlo Mattress Company…read more My bed has not been comfortable since Day 1. When they sell you a bed they will tell you that you can make adjustments to it for one year free of charge. "No problems. We will even come and pick it up for you". As with all things the devil is in the details. They won't charge me to open the mattress and add foam or remove it. However there is a $90 transport fee every time I do it ,if i don't have a truck to transport it to longmont. I wanted to buy local but my experience was not the best.

Locally owned and operated by Dick & Jane Sumerfield

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Mattress Firm Superior

4.5(31 reviews)

6.2 mi

We have bought 3 mattresses from this location in the last three months and every time the sales…read morepeople have been wonderful and easy to work with. We had one mattress for a little over three months and decided that it was too firm for us. We reached out to the store (barely within the return window) and they went above and beyond to help us get a replacement mattress that will be a bit softer AND we actually received money back because the alternative option that we chose was less expensive that what was originally purchased. I say they went above and beyond because we will not be here and they had to schedule the pick-up and re-delivery out into February 2026 and honored all of the terms of the original return agreement. From sales floor people to managers everyone communicated well and worked together to make sure I was a happy customer. Their customer service is very much appreciated.

In the past, we have used two of the Mattress Firm locations in Boulder. One of them (as well as a…read morethird that used to be there) have been closed permanently. Only one remains and seems more targeted to the student and younger adult market than to people needing to refresh an older bedroom. The brand and grade and size, especially mattress depth, needed to remain within a certain measurement because at this point I am unwilling to buy all new bed linens to accommodate these newer mattress sizes. And we did not need a whole new "set" as we have already had to customize the support unit to a low profile, split queen box spring with the Boulder Mattress Firm location some years ago. Needed for a short resident in an older house with narrow stairwell to the second floor location. Having once decades ago, ordered a set that had to be hoisted by climbing ropes via a sliding door to balcony of second floor bedroom, we were not going to ever do that again. The hunt was hard and the one that seemed most likely from an online search was only in stock to see at the Superior, CO location. Not far so we went in. Like all Mattress Firms I have visited, the staff is very limited in number but always helpful. We did look at the one we came to and though it seemed a bit softer than ideal, we had not found anything more likely to try. So we did buy it. Victor set it up for delivery in a few days. Availability turned out to be an issue after all. This is the point in which you need all the help you can get from staff. And we did get it from Victor. Much of this company is based on automated messages with not much option to customize delivery. After 2 tries on a date, with contact with staff, a delivery date was chosen when availbility returned. But you cannot select time slot. You get an automated message the night before with the time based on their route for the day. The first one we got conflicted with a long awaited med appt so Victor manually contacted them to have it delayed a day.You can delay by the day, but not by a time slot. That night we got the automated message for the next morning, snow and all. But they did make that time and the delivery team did a great job of getting it in and leaving their snowy shoes on the porch etc. The mattress was in plastic covering. The mattress was in fact softer than we had started out looking for but in fact slept very well last night. There is the option to swap it out within a time limit as needed but we probably won't at this time, because all of the other options have been examined and rejected. Perhaps another time in life we will have an opportunity to start from scratch on bedroom design but for now, we are satisfied.

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Appliance Factory

2.8(52 reviews)

0.1 mi

The delivery team was courteous and professional, and one of them even had the good sense to call…read moretheir manager when the pipe began leaking during removal of my old washer. The pipe broke due to age, which I understand -- but it was their team that broke it during the service. The real disappointment came when the manager first said they'd send help, then called back ten minutes later to say it was my responsibility because the pipe was old. I wasn't asking for a full plumbing repair -- just basic accountability to stop an active leak their team caused. Instead, I was left with an uninstalled washer and water leaking onto my floor. Completely unacceptable customer service from management, and the job isn't even done.

If you're a busy person don't order from here. They give you a time window the day before and it is…read morenot adjustable so your stuck with whatever time they tell you because, and I quote, "it's a waste of the drivers time and gas to change the time they give you" so what? Waste my time? I'm paying for your service. If you're disabled forget it. They won't even help you get it to where it needs to go, just drop it off at your porch and run.

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Suite Sleep

4.3(6 reviews)

1.0 mi

•$$$$

No stars. Owner was psycho and refused to take something back even though I was told they would…read morebecause of allergies. Jim Owen's was helpful and honored the return until owner got involved. Their products have completely changed in quality but owner wouldn't be transparent about this. Cover used to be made in Canada now in US. Topper seemed more like a comforter. Beware, if you've bought their products before dont expect the same quality although owner Angela will simply deny this.

I bought a Suite Sleep mattress in 2014 - and I have to say it is some of the best money I've ever…read morespent. I tell anyone who'll listen to buy latex, and Suite Sleep is the crème de la crème. Will outlast me - you'll pay more replacing conventional mattresses when they degrade. Mine is as good and comfy as new. It has revolutionized my comfort (especially for back issues) and the only way I could love it more is if it spontaneously morphed into John Krasinski! Thanks again for the best product EVER.

Vesta Wool and Latex Topper

Tencel™ + Latex Noodle + RPET cluster pillow

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Suite Essentials 7" Organic Latex Mattress.

Hello Furniture & Mattress

4.6(28 reviews)

12.1 mi

Jenn was super helpful with "our" search for new living room furniture. Actually, my boyfriend,…read moreWill @personal_chef_will had recently remodeled his Boulder condo and decided it was time for an entire new look. No more bachelor-milk-crate end tables or mom's old couch from 1973. Jenn was fantastic in helping guide us into the look and functionality we were searching for! The furniture is high quality and reasonably priced. Way better than the Big AFW place. XOXO Sal + Will

Stopped in store as I was driving by. So glad I did. NATHAN helped me select a mattress and frame…read more JARED delivered it. A-1 service all around. Will shop there again.

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Mattress Firm Longmont

4.1(29 reviews)

12.7 mi

I've purchased a standard queen mattress, a tempurpedic mattress, and a tempurpedic adjustable…read moreframe here over the past year. Christi (I think head manager) was so lovely, patient, and helpful. I think I worked with one of the asst managers another day (maybe Steve?) and he was also excellent. I appreciate being able to make all purchases and arrangements while propped up in one of their beds. The delivery teams were also top-notch and I was very impressed and appreciative of their professionalism. I bought my Tempur-Pedic mattress from their outlet stock and the delivery guys noted there were a couple areas of smudging on the fabric (very small and looks like just some dust/dirt/grease from being moved/stored, it all wiped off fine + I put mattress covers on it immediately) and wanted to make sure I saw it before they took it upstairs, they offered to call the outlet to see if there was one that had no marks or to take it back but it wasn't a problem for me, at all. I thought it was very nice that they were the ones inspecting and looking out for me. Unless there is a steal of a deal on a special mattress somewhere else, I plan on making any future purchases with them. It's nice being able to test out different options and they've been super to shop with.

The person who helped us was extremely ready to help us and very well informed about various…read moremattresses. We got a super deal and the mattress comes tomorrow. I'm so looking forward to a good nights sleep. Hint: never buy a mattress without trying it out; I made that mistake with my last mattress that I got from Amazon.

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The glass lampshade with broken panels missing.

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59 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Elisa K.

14 years ago

Go here and buy stuff. I am serious. The customer service is absolutely awesome. I had had a terrible day trying to buy a box spring and frame in several different places before I got to Urban Mattress...10 minutes before closing. I would normally never, ever do that to someone (I've worked enough retail to know better), but this was the only day I would have the truck, I couldn't afford delivery, and I was sleeping on a mattress on the floor...with a colony of ants. Even though there was only one person working there (Josh) and he was helping someone else, he greeted me right away and said he'd be with me ASAP. He took good care of the customer ahead of me, and with like two minutes to go before closing, he turned to help me. I thought I'd known what I wanted, but he came up with a better, cheaper option (a new kind of foundation and frame in one that comes in about a 3'x3' box). The only problem was that he was getting it in the next day. I said I couldn't afford delivery and asked if maybe I could borrow a cart from them the next day to walk it home. He said we'd work something out. Here's where it gets into the realm of unbelievable customer service: since it was small enough to fit in the trunk of a car, Josh brought it to me for free the next night on his way home from work. Who does that?! These guys do. Go forth, fellow Yelpers, and make them rich. You won't be sorry. read more

Ani H.

7 years ago

After a beyond-excellent experience with Urban Mattress some years ago, I recently returned to purchase a mattress topper. I was a little nervous because I'd heard they were under new management, but started there anyway. Natural and non-toxic materials will win me over any day. Turns out, they're still the best! I arrived with a good idea of what I wanted. Ken listened patiently, and cheerfully fetched a few suitable options for me to try out. He asked questions about my current un-topped bed so that we could locate a similar mattress and more accurately recreate what the topper might feel like on my bed at home. After leisurely chatting and testing the toppers, I ultimately decided on one they didn't have in stock. Even though it wasn't one of their own brand, Ken was more than happy to order it for me. Not only that, he MORE THAN MATCHED the manufacturer's promotional offer on it! AND let me borrow a topper to sleep on until the new one arrived! Well, there was a problem with the manufacturer - totally outside of UM's control - and I wasn't able to receive that topper after all. Ken let me know promptly, apologized abundantly, and, even though he refunded me 100%, *still* let me keep the extras from the super-matched promo and wasn't in a hurry for me to return the loaner topper. That's some epic customer service right there, folks. read more

Isabel V.

10 years ago

I can't even begin to describe HOW helpful Urban Mattress Staff and Management is. Our search for a new mattress was epic (to say the least). We had started by purchasing one from a different store we didn't like (it was a memory foam one and too firm for my poky shoulders). So we returned it and shortly after discovered Urban Mattress. Billy helped us, explained so many things we didn't know and also carefully showed us all the materials there are. It was clear that his goal was to find our perfect solution. So we went with a King Size Gratitude, which (although I LOVED it!) we ended up returning, because the biggest challenge of being a light sleeper is the motion transfer...They allowed us to return this mattress (pick-up and delivery always smooth) and then helped us find our final solution, which was ordering 2 separate extra-long twin mattresses...which means zero motion transfer and has been a game changer. Never thought I would go that route, but it seems to work, and tucked up against each other the slit down the middle is barely noticeable. If you are really trying to find the right solution, these are your guys. Don't even waist your time going anywhere else. read more

Ryan S.

11 years ago

My wife and I have had an amazing experience buying a mattress here. Every person who worked there was extremely kind, personable, funny, and professional. They each had an answer for the many questions we asked and were extremely patient with us as we tried out a lot of beds out. Their knowledge of mattresses is unparalleled as they know exactly how they are constructed, what it is made of, how environmentally friendly they are, and even had tremendous knowledge the competition's products also. Once we purchased the mattress, it was delivered two hours later. The two installers quickly dismantled my bed and removed it for free. Then they set up my new bed and made sure that I was happy with the new purchase. They were very polite, careful, fast and extremely professional. Overall, the service we have experienced at Urban Mattress is one of the best buying experiences we have ever had in Boulder. From start to finish, there is nothing we could complain about. They have a customer for life! read more

Greg W.

8 years ago

What a great experience! I contacted the store about a few nonsense questions that they gladly answered, Billy (owner) actually called me back to make sure I was aware of all the new things they had going on. I explained to him that I was in the process of returning my New purple 3 bed, which I could tell brought a smile to his face. I had recently seen the ad Urban mattress put out stating 1 in 3 people return a bed in a box! None the less I was in the show room within an hour buying my new Silverlake plush king bed, quick in and out, friendly people and beautiful showroom. My only complaint I have is my own mistake, that is not trusting my gut and buying this bed in the first place. If you are like me and believe that supporting our local businesses is better then corporate giants, skip the headache that a bed in a box is and head to Urban Mattress. Thank you Billy and Urban mattress! read more

Priya H.

13 years ago

Our previous experiences with both the products and the conduct of other mattress stores we have had dealings with in the past, had me dreading the purchase of a new mattress set, but we were delighted and in all ways pleased with all our experience at Urban Mattress of Boulder, co. They are the Ferrari of Mattress stores. The father and son owners stock only the more environmentally sound products and they behave in a manner that is the gold standard. Informed, kind, no pressure, high integrity,they go the extra mlle, or in our case five.. We bought a mattress that is so delicious and well constructed, toxic and chemical free that it will last us the rest of our lifetime, ,so we will not be needing their product again, but that is not to say to say that others may not benefit from them and their excellent products, knowledge and service. read more

Karen F.

9 years ago

After researching new mattresses for about 4 months, reading many online reviews, visiting 2 major mattress stores in Boulder, purchasing one from Costco and returning it within w/days I went to Urban Mattress on the recommendation of a friend. "Buy Local" he said, as he raved about the service, selection, warranty and delivery. I took his advice and had a completely different and 110% positive experience with salesman Eric E. I was looking for a split King adjustable frame option and starting at the top($) tried out a variety of different mattresses in the store. Like Goldilocks we found the perfect set and it was not the one with the highest price tag! Eric and his delivery team went above and beyond in service assuring everything was working properly after setting up the bed. I highly recommend Urban Mattress in Boulder! read more

Garry R.

11 years ago

My wife and I bought a mattress from Urban Mattress back in June 2015. We had never been in the Boulder store and thought we would drive over from Longmont and start our search for a new bed. We met KEN and his knowledge of mattresses and assisting customers select the right mattress is superb. He took his time, asked many questions and showed us several options. We both were so pleased with the experience we also bought a new mattress for one of our sons along with pillows for all of us. The delivery guys were awesome, on time, clean, polite and very careful moving the new beds upstairs. They even moved a bed we were replacing from the second floor to the basement. My wife and I both agree that we sleep better and wake up feeling more rested than we have in a long time. 100% satisfied in Longmont. read more

Anna W.

16 years ago

Since I am a student, I thought that Urban Mattress might be out of my price range: it's a socially conscious, eco-friendly mattress store -- which are all great qualities -- but usually markers of more expensive products. I was pleasantly surprised at the range of selections and didn't feel awkward or pressured into buying a more expensive model, as you do in a lot of stores. Instead, the staff was really friendly and not pushy. Having only had really cheap, flimsy mattresses the past few years, I didn't realize just how important a good mattress is -- I honestly feel less sore when I wake up now. It's nice when you can get a great quality product that gives back to the community and isn't too expensive! Free delivery too! read more

Lauren R.

11 years ago

This place has amazing customer service. I bought a mattress from them back in May and they delivered the mattress to my place promptly on the same day. When I moved to a new apartment in August, they happily provided me a free mattress bag so that I could safely transport my mattress. But that doesn't compare to the huge favor they did for me a few weeks ago. I fractured my tibia in a climbing accident in early September and found that the tall boxspring I had chosen had made my bed uncomfortably high with my leg stuck in a brace. I asked them if they could exchange my boxspring for the smaller one and they did so immediately on the same day, for no charge! Highly recommend this place. They will take care of you. read more

Katie T.

7 years ago

We were impressed with the service and the quality of the products at Urban Mattress. We loved that we could find a mattress made locally and of materials I could be comfortable sleeping on every night. We ended up purchasing a mattress and box spring in November. Though I loved the mattress it was just slightly too firm and after a few months of sleeping on it, I called them to seek out some advice. The woman I talked to offered a gel topper as a possible solution, I asked about the price and she immediately replied "free of charge". I hadn't expected that nor did I ask for it. They have fantastic customer service, they truly want you to be delighted by your purchase and they stand behind their products. read more

carol M.

14 years ago

My husband and I were looking for a new mattress set for his 97 year old mother, who didn't think that she needed to replace her extremely old, broken down mattress. Ken listened carefully to what we needed (very specific needs) and showed us the perfect set. After two hours of discussion with our mother, she agreed to try the new set for three days. The folks at Urban Mattress agreed to deliver the new set, take away her broken down set and store it, and then bring it back if she didn't like the new mattress -- all for no charge since they have free delivery. Meeting the needs of very old parents is very hard, but the folks at Urban Mattress have helped us tremendously. They are amazing folks. Thanks guys read more

Sarah S.

13 years ago

A truly great store and easy shopping experience! It took me a few months to go in because who wants the schmoozy and confusing mattress sales pitch? HAPPILY, Urban Mattress is nothing like that!! Smart, fun, easy going, we met with Phillip who asked a few questions, pointed us in a few directions then left us to test. He easily answered questions about materials, durability, sleep positions and our mattress comfort wishes. I was amazed at how easy he made it! Have now had our mattress for 1yr and still love it! Popped back it this week for an inexpensive set for my kiddo and immediately had the right price, cozy mattress and delivery date set. I HIGHLY recommend Urban Mattress, Boulder. read more

Terence M.

13 years ago

The team at Urban Mattress went above and beyond to make sure that my wife and I were happy with our new mattress. We went from an innerspring mattress to a foam mattress and were a bit unsure about making the switch. UM's openness and patience with our decision made the process more relaxed and gave us confidence that we were choosing the right mattress. In fact, our first choice in mattress turned out to be too soft and UM was kind enough to exchange that mattress for the firmer model without any hassle or extra delivery charge (we changed from the Ambiance Luxury Plush to the Luxury Firm). We would definitely purchase from UM again and recommend them to anyone else seeking a quality mattress! read more

Ellen L.

14 years ago

I went to Urban Mattress based on other 5 star reviews I read here. They are true, and then some. I was listened to carefully, helped in a knowledgable and no pressure manner, and even very gently guided towards a less expensive mattress set as being the one most suitable to my needs. I was told that if I didn't like what I'd bought within 30 days they would make it right for me. When the wrong price was quoted for a mattress cover the salesman stuck to his original word & sold it to me at a greatly discounted price. Then, to top it off, my mattresses were delivered to me in Lafayette 2 hours later and at no charge. I cannot imagine why anyone would go anywhere else to buy a mattress. read more

Spencer H.

14 years ago

This place, hands down, is the one and only place you should EVER go when looking to buy a new bed. The service there is absolutely phenomenal. Philip was "my guy" when I was looking for a bed. He is amazing and really cares about you as a costumer. We went through a handful of what I was wanting and he commented on my position, sleeping style, posture, etc. The service here was what sold me on my bed. It could not get any better and then BAM, it is family owned and they have a bed recycling program. A 6/5 star place for sure. Recommended to everyone for any sleeping needs. Ended up going with a tempurpedic (allura) and am very satisfied. Go ahead, ask me about my tempurpedic. read more

Julianna K.

332

13 years ago

We decided to go to Urban Mattress based on the reviews, and we were definitely impressed! Rich is the owner at the Boulder location, and he was such a pleasure to work with. He is extremely knowledgable, friendly, and genuinely cares about the satisfaction of his customers. We purchased a bed that we love, it was delivered promptly and the delivery guys were able to answer some additional questions that we had. It truly was a wonderful experience every step of the way! Plus if there are any issues with the mattress during the warranty period, you deal directly with UM and not the manufacturer. I cannot say enough good things about Rich and Urban Mattress!! read more

Ingrid A.

10 years ago

My friends recommended Urban Mattress to me, because they have had such great service from them. I had amazing service from the time I walked into the store and worked with Andrew, to the moment the delivery was completed. Andrew was so helpful and knowledgeable, and the delivery guys are seriously the best in the business. I have a very narrow stairway and it's impossible to get a queen box spring up the stairs, however, these awesome guys refused to give up and utilizing a small balcony in my home got my box spring upstairs and into the bedroom for me!! Thank you so much! I LOVE my new mattress and the pillow I purchased is heavenly. read more

Lori S.

10 years ago

I bought a mattress here 5 years ago. The mattress now is no good. I went back to Urban Mattress and told the owner that the mattress is no longer good. I was told that the company that made the mattress was no longer in business, therefore there was no warrantee to take advantage of. The owner said they'd give me a break on another mattress. This was a few months ago. I just went back to buy a new one, and the new owner (who is the franchise owner) sold me a better mattress and only charged me the difference between what I paid for the old one and this one! Wow! I didn't expect that! These people stand behind what they sell! read more

Bethany H.

10 years ago

Buy your next mattress here. Just do it. I never write reviews so this should be taken seriously. I made a Yelp account for these people after Brandon and Trevor (respectful, friendly, efficient) showed up to pick up my old box spring/frame within an hour. Excellent customer service, fair prices, free delivery, and they even recycle your old mattress if need be. I have purchased several mattresses from this company and plan to do so for the rest of time. On two occasions I have had SAME DAY DELIVERY/PICK-UP for FREE. Hard to find a company these days that's as quality, efficient, friendly and reasonable as this one. read more

Urban Mattress Boulder - mattresses - Updated September 2026

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Furniture For Life

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(9 reviews)

I seldom do reviews, but I wanted to give a shout out and kudos to this company. I went with a…read morefriend to their Warehouse Sale the last three weekends and was able to find a wonderful chair for my office and some great pillows for my living room couch. These were high quality items that normally would be outside my budget, but were on sale making them a great value for me. On the very last day of the sale I went back near the time they would be closing. I saw four pillows I really wanted and yet they were still more than I could pay. The owner was so kind and gracious and made a deal for me that was beyond generous. Two of the times I was there I was helped by Jen (think she usually works at the Cherry Creek store). She was the perfect salesperson, amazing service without being pushy, so knowledgeable helping my friend who bought a couch and just a generally kind and caring person. Thanks Jen! Check them out for sure!

Lovely staff who were extremely helpful. Nice to have a location with some higher end accessories…read more Don't get me wrong I love the PB and C&B of the world but it is great to have other options to mix it up!!

Woodley's Fine Furniture - Northglenn

3.4

(34 reviews)

If you have seen my other reviews you'll see I'm pretty picky with the 5 stars. there is just no…read morejustification I can think of to give them anything less. The furniture is quality, the prices not outside what I expected, the selection is awesome, and the service is top notch. they got here with the bed and had it installed correctly and quickly in record time. the staff was very friendly and treated out home with respect. We did notice that one of the decorative nails was missing from the headboard. we called the number and they had someone come out and give us a few extra nails and put the missing one in. I have purchased furniture from American furniture warehouse and the like and there is a stark difference between the experiences. AFW does NOT care about their customers. AFW is cheap, big box, and is a guaranteed disappointment. This observation and difference is magnified by the experience you will get with Woodley's.

Really like the selection here- and it's higher quality than the average furniture store. They have…read moresome really nice markdowns too!

Danish Furniture

5.0

(7 reviews)

I recently purchased a beautiful Stressless leather ottoman at Danish Furniture Colorado in…read moreLongmont. It took a long time for me to make a decision, but Becky was very patient, knowledgeable, and kind, not at all pushy, and was ready to take my order when I was comfortable with the purchase. When it was delivered from Norway, I brought it home and noticed that a section of the leather on the side seemed a little darker than the rest and it felt tacky to the touch. I brought it back to the store where Becky and Samantha examined it closely and agreed that something was just not right. Becky offered to order a new upholstered leather top to replace it. The second top arrived and it is in fine shape. I really appreciate Becky's offer to replace the top. It demonstrated to me the willingness of the business to accommodate its customers. This ottoman really is gorgeous. It is made with Stressless' top-of-the-line leather called Noblesse. It's the softest most supple leather I've ever felt and worth the price, IMO. If you're thinking of purchasing Stressless leather furniture, I'd urge you to save up a bit more so that you can buy their Noblesse leather. It is so luxurious! And, I'm delighted that Danish Furniture Colorado is here in Longmont and that Becky and Samantha are so willing to go the extra mile to please their customers!

Great service from everyone I spoke to during my decision process. Large showroom with good…read moreselection, also.

Forma Furniture

3.3

(7 reviews)

This is the place to go for top quality furniture. It can be a bit on the expensive side but the…read moreselection and quality is top notch. It's also more of a local business rather than a chain, so I like to support local business. It's a tricky location in a shopping center, so you got to drive around to find a good spot.

For a place that claims to have top quality furniture and service, I have had the opposite…read moreexperience. Sales people lied to us multiple times on delivery dates and pieces of our order coming in. They put things on our oder (and tried to charge us for them) that we didn't ask for. After over a month on waiting for our oder I was actually told I was crazy for wanting to know where my $4,000 couch was. I understand that today is a crazy world, but to have people who are taking our money, lie when they could have just been honest from the start speaks volumes to how they view at their customers. Travis the owner should stop taking advantage of young female college students. We do have a voice that will be heard, and I refuse to let anyone think they can take advantage of me because I am young.

Boulder Furniture Arts

4.8

(19 reviews)

We wandered in here after a nice dinner on Pearl Street. I wish more stores were open in the…read moreevening along the Mall. The handmade furniture here was really beautiful and of good quality, but I have no need for any of it now. However the store has many small items from home decor pieces to inexpensive jewelry that are handmade and quite nice. There was a broad variety of styles too and I saw a cute little ring that my husband treated me to. It was fun in the store too, with very friendly staff.

My husband and I have been shopping for desks for our home office. Convinced we couldn't afford…read morehandmade furniture, we'd done a lot of looking into the typical mall-type stores, but we were pretty disappointed that most of the stuff within our price range was your usual made in China, will-fall-apart-in-two-years junk. We were very sad about our prospects until we met Lee at Boulder Furniture Arts. The clouds parted, and we became happy again (and this is not literary hyperbole, I promise you). Lee took a lot of time with us, discussing exactly what we wanted and how we could make it fit within our price range, and we exchanged many e-mails. Throughout the entire process, he's been thoughtful and very friendly. The result is that we've ordered two gorgeous, eco-friendly solid cherry desks at reasonable prices, and we're both tickled pink at how our office is going to look. He really did make us incredibly happy with his excellent service and attentiveness to our needs, and we enthusiastically recommend Boulder Furniture Arts for that reason. Don't waste your money buying particleboard furniture made in China--go talk to the fine folks at this wonderful store, and you'll be thrilled at what you end up with.

Mile High Mattress

5.0

(7 reviews)

Purchased a mattress and adjustable bed frame from here a few months ago . Love them both …read more Customer service was awesome. .

Had an amazing experience buying a mattress. Had amazing customer service from Dan, he helped my…read moresister and I find an mattress last minute and helped us find the best deal!! Every other place is on back order or the delivery time is outrageous and we got the best service. We will be coming back for our future mattresses!

All Backyard Fun

3.8

(24 reviews)

Jolene in customer service was So Wonderful! She helped us…read morepick the right size fire pit for our backyard and the color of our rocks. She was able to do such a good job because we shared pictures with her of the space we were looking at. She even put a rush on our order so we can get it before Christmas!! So excited to set this up and enjoy our backyard!! Jolene, Thanks for all your expertise!

Absolutely horrible customer service. Ordered a table that never showed up and I only got a…read moreresponse from their team after calling repeatedly, leaving messages and emails. They accepted zero responsibility. Still don't have the table. Would never order from them again.

Front Range Timber

4.5

(48 reviews)