My air conditioner was serviced by two guys after the power outage last week. First RON, and then…read moreLARRY. They are both prompt, hard-working, courteous, and best of all, they got my unit back up and running! Also, thanks to BRANDON for providing quotes on a new unit. Again, prompt and courteous. Hoping I don't need the new unit for a while, but I appreciate having the information I need to make the decision when the time comes.

Late November and my heat pump failed. Called this company and got a representative who offered me…read moresales or service, with no guidance at all. I explained the urgent nature, but she didn't budge. I asked for service, only to be told the soonest would be next week. No concern about safety, no offer of urgent or on call help. Just an appointment in a week. The next two companies I called (Royal and Olmsted Heating) got me on their same day service list. Save your time. CALL SOMEONE ELSE.

Of course on a Friday afternoon while at work I learn the furnace is not working and after a flurry…read moreof calls and some miscommunication, they were able to route someone to me to come check the issue. Bad inducer motor. We had no heat. The tech I think his name was Matthew said he'd try and find the part on Saturday morning. I was skeptical because it was the weekend. I felt as if we'd be going with no heat for 2-3 days. Mind you it's January and less than 30 degrees outside. Lo and behold he texts me and says he found the part Saturday morning and then after that a little while I get another text that he was on the way to our house. Once he was there it took maybe 35 minutes to get everything up and running again. 24 hours with no heat in January in Ohio is not something I'd want to do again. Dealing with these guys again? Absolutely.

Zach was awesome, and very professional. He came out and unclogged my tub. The service was fast. I…read morewould use Geisel again.

Excellent and high quality installation. I needed to replace a 30-40 old gas furnace. Many…read morefriends recommended Bryan and Sun. The salesman was extremely honest and explained the pros and cons of various types of heaters. He's an hvac technician knew exactly what I needed and the installation specifications. The owners strive honesty of sales. Rheem is a highly rated brand. The installers were extremely polite and did an excellent and highly quality installation, including a chimney liner, excellent wiring dressing, venting and plenum installation. The cost was very fair and reasonable. I highly recommend them. I'm overwhelmed with the quality installation.

Just talking to Pat was enough to keep them coming out. I explained in detail what repairs were…read moredone on my furnace in 2025, and he kept talking about red flags. Who cares who did work on it before? Come out and do your own diagnostics on it before you repair it. He acted like I was not telling him the truth or something, Mr. know-it-all, except how to communicate with customers. This was an emergency because we didn't have heat, and he only cared about red flags!? Just come out and fix it. Very difficult to work with. He would ask me a question, then cut me off when I tried to answer.

Our experience over several years with Lakewood Furnace has been great. We have lived in our house…read more23 yrs and regularly have Lakewood Furnace service our furnace. A few years after moving in Lakewood Furnace installed a new Carrier furnace on our home. All service calls have gone smoothly and they have been very responsive. I called on Wednesday of last week and we had a technician at our house on Friday. I have only good things to say about Lakewood Furnace. We plan to continue using their services and really like that they are a local company.

We had our hot water tank removed due to breakdown. I called Lakewood furnace and they came out…read morethe next day. Excellent service and very professional!! Installer was very kind and caring!' I highly recommend them!! Thank You!!

Hugh came out and quoted a job for me and got it scheduled as soon as he could once all parts had…read morearrived. His crew showed up did the install, cleaned up everything, were polite and informative. Even the secretary was helpful and kind! I was so impressed with their work. Getting good workers these days in the trades is not easy but his crew did awesome. We have had no problems with our new unit (it's been 5 months now) and couldn't be happier with the results! Thank you Shagovac Heating and Cooling for the quick service, painless install, and quality product! Highly recommend!

I had them replace my decades old Trane furnace and AC with a new Carrier system. They did an…read moreexcellent install. New equipment works great and all their work was top notch and professionally done. HVAC is not rocket science but a correct install ( vacuum lines , purge and braze then charge ) is VERY important for a good running system with longevity. Cut corners or do a half arsed install and even the best equipment will fail. You are paying for something that you want to last for decades and it needs to be done right no matter who is doing it.

After over 10 years as a client that has purchased air conditioners and had routine maintenance…read moreservice on multiple properties I was let down when a major issue arose. After moving into my new property and having my boiler system maintained there was a flood due to many system failures on that boiler that the service tech didn't correct. Not only was there no accountability but I was charged an egregious amount to fix these issues and when given the opportunity to correct this for a long time client due to their error, they chose not to. Unfortunately loyalty has not been valued here and so my business will be taken elsewhere.

CJ was extremely professional and helpful. He personally kept me in the loop as to what was…read morehappening.

I am writing this review to formally express my deep concern and disappointment regarding S & S…read moreHeating, Cooling & Sheet Metal company's refusal to provide emergency service for a furnace they installed in my home in 2010. Despite the fact that their team originally installed both the furnace and air conditioning unit, when I called their service number on 10/23 /2025 I was informed that they would not dispatch a technician to address a complete heating failure--solely because I did not contract with them for the annual maintenance checkup. This decision is not only unacceptable but also irresponsible, especially considering the circumstances: * There is currently no heat in the home. * Two senior citizens reside in the household, both of whom are vulnerable to cold temperatures. * The forecasted temperatures for the coming week are between 40°F and 50°F, posing a serious health risk. As a home owner, I understand the importance of service agreements and preventative maintenance. However, denying emergency service to a long-standing customer--particularly one whose equipment was installed by their company--due to a lack of annual checkup participation is both unethical and contrary to the principles of customer care and safety. So, if you need to replace your furnace or A/C, I highly recommend you look else-where for a more compassionate company.

April 21 after noon my furnace stop working.Called S&S heating for help.After few minutes received…read morecall back and tech was on the way. He spent about 1 hr and we have warm home again. They install my crane A/C just want to say service is superb Never will call anybody else. Thank you guys. Albert Markiewicz

Called them because my ac unit wasn't running properly. The son came & was very honest. I just had…read morea small part that needed replaced outside. Prices were reasonable. I am keeping them on hand for any other issues that arise.

Very professional, returned calls promptly, great communication. Overall service is something he…read moreand his son are known for. Did some minor plumbing work, but do have them do my AC/furance semi-annual system checks.