Amazing customer service! Our key got stuck in our front door and broke. We pulled out the lock cylinder and it came apart into a hundred pieces. It was a vintage mortise lock that was beyond a simple trip to the local hardware store. Robert took us in on short notice and rebuilt the old lock cylinder within 15 minutes, so we were able to put the old lock system back together when we brought it home. read more

I called Isaac in the morning on a Saturday. He was available within 2 hours. Quick fix, great rates, excellent customer service. I am so glad we found this locksmith, we will certainly use them in the future. Highly recommended! read more

Locked myself out of my car and I looked on yelp saw that slim Jim's was close by and had great reviews called and Isaac was here in 5 mins and was done unlocking my car thanks Isaac life saver... read more

By far the ONLY locksmith I will ever use. Thankfully Jim was able to get someone out quickly. That is difficult because of my location. He unlocked my home in less than 10 minutes. He was a very courteous and professional young man. Customer service is lacking in business now but glad to say not this one!! I would highly recommend Slim Jim!! read more

Awesome! I can't praise Slim Jim's enough. The service was amazing and the price very fair; especially for 10 PM at night, quite a while away from Pleasant Hill. Isaac managed to do the job on my car within about 15 minutes. His attitude was amazing. Particularly, as my friend and I were tired, it was dark, and we expected to have to replace the trunk of our car, as AAA wasn't able to do the job. If I need any lock smith services in the future, Slim Jim's will get my business. Thank you, Isaac. read more

Absolutely excellent. Reliable, arrive on time, do the job well and price is reasonable. The locksmiths knew their job, were tenacious and worked until they got it done and done right. Very impressive way to do business. Merritt Weisinger read more

Excellent service. Very professional, honest, quick and punctual. Highly recommend and pleasant to deal with.

My elderly mother was locked out of her house, and our usual locksmith was fully booked. I was a bit worried as due to work commitments I could not be there for the appointment. Slim Jim's was recommended to us and I am thrilled. My mom was very flustered and is not always the most easy to please person. She just called me and was so thrilled with the level of professionalism and kindness that her technician Isaac displayed. Her lock was pretty difficult to deal with but Issac got the job done and kept her calm throughout the process. We are SO happy to have found Slim Jim's! read more

Five stars!!! They were very nice and met me within 30 mins. They gave me the price quote over the phone. I received text updates of ETA. It took him two maybe three minutes to unlock the security door and I was in! Definitely would use them again if I have this problem. read more

Isaac came by earlier than we had scheduled and took care of the the problem in an efficient, adept and professional manner. I am very grateful read more

Called these guys the nite before I needed to have a door open they showed up the next morning at 7:45 got the locks locked and change they did a great job!! we're very easy to work with!! answered the phone promptly!! when he couldn't help me he recommended somebody else.. I definitely think these people are good to call if you need something opened / unlocked read more

I called Slim Jim's on short notice. I had just added a second story to my home and had given a copy of our house key to many construction personnel; framers, roofers, plumbers electricians, stucco guys etc. I lost track of who I gave a copy to. Now that construction is almost over we decided to get our locks re-keyed. When I called Slim Jim's the owner? The person who answered the call was very much interested in serving me. He went out of his way to get my job done ASAP. Once the locksmith Chantz showed up, he got the job done fast and was patient with me when I decided at the last minute to add the inside garage door leading into the house. Chantz was very patient and professional and fast!!! It's so nice to have a company not only do what they say they will do when they said they'd do it, but also at a very reasonable price!! Thank you Slim Jim's! Thank you Chantz!!! read more

About a week and a half ago I required day-of service to help rekey the front doors of our new home, and Slim Jim's Locksmiths were prompt to respond and were able to provide a reasonable timeframe for same-day service. Not to mention reasonable in pricing as compared to other local locksmiths. I highly recommend Slim Jim's Locksmiths and will definitely reach out to them again for future needs! read more

If I could give more stars I would. Jim and Isaac were awesome. I needed a new key fob for my push button start car and sent a few yelp estimate requests. Jim responded very quickly with a quote and said he could come that day. We had some problems as my car was stubborn but Jim and His team were determine to get it fixed for me and did research and made calls until they were able to figure it out. They came to my house 3 times to keep trying and and 3rd time was the charm. They kept me informed the entire time I never had to wonder what was happening. I HIGHLY recommend SlimJim and if I ever need locksmith services again they will be my only call. read more

They were quick to respond on New Year's Day and told me how to save money on the lock issue we had. Super respectful and quick to get the job done! read more

Isaac Cradle came out tonight and impressed the heck out of me. Very personable and professional. He communicated the time he would come and he showed up at that exact time. I was dreading the cost of the repair but for a very reasonable price he came out on a service call and fixed my problem with ease! I'm sure not every stop is that easy but prior to them coming out I had two other companies look try and fail. Can't go wrong with Slim Jims Locksmiths highly recommend. read more

Kyle from Slim Jim was a savior angel! We called 3 times to get pricing and he was cordial and patient every time. He showed up 10 minutes earlier than he quoted and got us unlocked in a jiff - he even offered to make duplicate keys right there on the spot! Overall the experience was quick and painless. Kyle made the whole ordeal quite pleasant! A+ in my book but I sure as hell don't plan on getting locked out again! read more

Jim was quick to answer, quick to help and extremely nice. Came and met me at pleasant hill Bart and made me 2 keys. From initial call to finish, 45 minutes. Jim made good conversation throughout. He's a good business owner and I wish him the best of luck. Thank you for your help. read more

I recently needed to change my apartment front door lock, because a new roommate was going to move in. However, when I discovered that the old lock had an abnormally long latch, I called Slim Jim's for advice. The lady who answered said she could simply re-key the old lock for me, so I headed right over. A short while later, I had a new cylinder in the old lock, with no need to go searching and buying a new lock with a long latch. It's not often I need a locksmith, but will certainly contact or head to Slim Jim's when a future need arises. read more

These guys are great. I called last night and they were here this morning. The gentleman was extremely knowledgeable and extremely efficient. He was able to rekey 5 locks in about 1/2 hour and the price was by far the best in the area. If you are reading this, you found your locksmith. I already researched 5 others before selecting SlimJim. This is your locksmith!!! read more

Jim is professional, knowledgeable, friendly, well-priced, and on-time. I will refer anyone to you looking for a locksmith. Thank you so much! read more

Issac is an angel! I was locked out of my office, after hours. When I called he answered the phone immediately and was onsite within 20 minutes. He had the door open in about a minute. Fast, professional and reasonable. read more

Very professional and friendly locksmith made 7 different keys for me while I waited. Excellent keys; all worked fine, even the weird one for the yard gate. Nice supply of key and lock accessories. Great find. read more

Isaac is THE MAN!!!! Our dumb asses locked ourself out of our bedroom (key only) and we don't have a key. Issac came during Warriors playoffs and showed up in 20 minutes of us calling. He was super friendly and he made us new keys and everything. Great job!!! read more

My keys were STOLEN from the front of our house, and I was in a panic. Both cars and my home were vulnerable. And of course this happens on a Saturday! Luckily Slim Jim's came as a recommendation from a friend of mine, and he was out here within an hour and rekeyed all my my locks on the house AND got me a new key to my Xterra :) WOW great service and he was super professional and kind. I highly recommend his service! read more

I called in at 9:00 to get a locksmith to let me into my store because I got locked out and someone was to my store and it was unlocked in less then 30 minutes from my original call . Not much more I can ask for . Punctual, professional , and just all around great I will use again . Oh and fairly priced only cost me $95.00 bucks . Thanks Jim to you and your crew . read more

Reasonably priced, on time and the technician was friendly and helpful. Great service

My husband and I just purchased a new home in the Concord Area. We needed to get the sliding door locks changed. Slim Jims Locksmith did a excellent job. I unfortunately forgot the name of the man who helped me. He is new to the company and did and excellent job. He came right on time and got the job done within a halt hour. Now my husband and I have new keys and the comfort of having new locks. Thank you Slim Jim's you are great. read more

6 Stars! I called this evening after getting locked out of my home (a story for another day) and within 30 minutes, the technician was at my home unlocking my door. They're available 24 hours and unlike other locksmith companies, they actually pick up the phone verses forcing you to go through a series of button pushing. The tech was professional and worked quickly. Highly recommend this company!! read more

I'm a little late in posting this because they provided service to me maybe 5 months ago or more, but I promised I would write a post because their service was that excellent. They were prompt and showed up within a half an hour of me making the call to repair and replace my door knob. Then, they gave me a very reasonable bill and I didn't fill like I was being over-harged. I was very satisfied with my service. read more

Searched up Locksmiths in my area after the locksmith booth at the mall gave me the wrong key and i found this place which was about 5 minutes away so i was like alright why not. I got to the place and the employee was very kind and funny. I was in and out of there in less than 5 minutes. overall it was a quick and easy key copy for my miata. The price was cheaper than the locksmith at the mall! read more

Robert was great . Arrived within 20 minutes of calling. My daughters front door lock would not open. Robert fixed in minutes. Would definitely recommend & use again. read more

Robert from Slim Jim's locksmith was at my apt in 90 minutes with all the materials to fix the deadbodt, installed a new door-plate w 3" screws (strong), gave me multiple extra keys, and reasonably priced. Thank you!!!! read more

I had been having problems with my ignition key not turning and sometimes I couldn't even get it into the keyhole. This had been going on for months but due to low funds I kept putting it off. Finally, after misplacing my key I had no choice but to call a locksmith. Slim Jim's was the locksmith recommended by AAA. When Jim got to my car he was professional and courteous - not the typical service kind of guy who grunts his words out so you can barely hear what he's saying. Jim kept me in the loop as to what he was doing and showed me what was broken and explained how he would fix it. He cut me two keys, the kind with chips in them, and changed my ignition cylinder. He did it it quickly as well. He was honest, and his prices were about 2/3 what a mechanic had quoted me a few months prior. I was so happy that I took some of his business cards into my gym, where my car was parked when he serviced the lock, and gave them to the receptionist. I told her she should give them to the patrons who lock themselves out of their cars. She said the patrons do that often so she was glad to have some to give out. I highly recommend Slim Jim's to anyone who lives or works in central and northern Contra Costa County, parts of Alameda county, even through Vallejo up to Fairfield. He does residential, commerical and safes. (That's what his website says). I love to promote good businesses and that's why I've taken the time to promote Jim's. read more

These guys are great. Even though they had a booked up schedule they were nice enough to fit me on a last minute/emergency call. They showed up 30 minutes earlier than promised and was done in less that 10 minutes. I would highly recommend and remember to ask for Lou, Owner and all around great guy!! read more

Can not recommend Slim Jim's enough. I called yesterday to have our house rekeyed and they were able to come out this morning and knock it out in under an hour, even though our house has a ridiculous number of doors. Locksmith who came out was polite, on time and even fixed a sticky striker plate for us. Super happy with their service and highly recommend them for anyone looking into any of the services they offer. Top notch! read more

This is a very friendly and professional locksmith! Can't thank Isaac enough for helping me out with replacing my truck key. I could not get my truck started because the key was worn. Took it Ace and they could not make a new key because the old one was twisted. Called Slim Jim on a Sunday and they answered right away. Isaac said he could make a new key even though the old one was twisted. He made a new key and it worked! This enabled me to take my truck work. I highly recommend this locksmith for it's friendly service and expertise. Tim read more

Really horrible customer service. The man I talked to over the phone was extremely rude and sounded irritated just asking for my address ect. I was really close to just hanging up because his attitude was that bad, but in the end they couldn't even help anyway. So I guess I dodged a bullet if their customer service is any indication of the quality of work they perform. read more

Kyle at Slim Jim's Locksmith is a genius! We were locked out of our safe, batteries dying with no way to get to our goods. Slim Jim's safe crack team was not on call, but Kyle came to the rescue and taught a little trick the next time this happens (hopefully we learned our lesson) but just in case. It was fast and efficient. Slim Jim's has amazing customer services and willing to go the extra mile to help. Thanks Slim Jim's Locksmiths! read more

I just used them this morning and they were quick and friendly! The price was reasonable! Very happy with my service. read more