Cory was very informative and knows his product very well. After getting multiple estimates from…read moreother companies we felt more comfortable with Cory right away. He didn't try to sell us on anything he didn't believe we needed like other companies had done. We also liked that Mountain does their own monitoring unlike some other "local" companies who use monitoring from out of state. All of their products are American made too!!

Great customer service, follow up and pricing. Quick and efficient on install. Very happy with…read moreservice so far. We worked with Cory on getting set up and he was very helpful!

Ellen Gurney and Matt Payne take good care of us. We were the unfortunate recipients of stolen…read morechecks recently at our business and Ellen dispatched her associate Kyle out the same day we were notified. Kyle spent over an hour with us editing the security footage of the perp when he was in our store. The perp was arrested in Washington State and we hope Sonitrol's efforts get us a conviction as well as insurance recovery

The Boise team at Sonitrol Pacific is amazing! They will provide above and beyond service, go the…read moreten extra miles, always do what they say. Their alarm technology is the ONLY one to buy. They just don't have an competitors who don't have lots a false alarm problems. If you need residential or commercial/business access control, security, alarm, cameras or just peace of mind, this is the only company to choose from. So glad I found them.

Got met by some cool dudes at the shop. Got me right and a spare key to my motorcycle made. Super…read morehelpful. Appreciate the service. They did a great job and it was pretty cheap.

I locked my keys in my car today and had my dog with me. We had just finished a training session…read morewhich is located in a business park and they were getting ready to close. I still had an hours drive before I would be home and it would soon be dark. I was afraid we would be standing in the dark by ourselves waiting for a AAA technician to arrive. I explained to the girl on the telephone what the situation was and the call was expedited. Tim the AAA technician arrived in minutes. My dog was tired and scared so Tim did this while I kept a distance holding on to a skittish dog. Tim was prompt, polite and professional and after a terribly stressful situation I was overjoyed to experience a little dose of kindness. Please let him know that his happy smile and jovial disposition turned a bad situation around. That was a gift.

These guys were easy to work with! They customized a full home security system to fit my home. They…read morealso gave us an app that we can use the system on the go. Very convenient! I would recommend if your looking for a local alarm company in Idaho.

From the owner: We are a new home security company in the Treasure Valley! Our friendly staff has over seven years…read moreof experience in helping families protect what matters most. We pride ourselves in providing our customers with a top notch experience from initial consultation to every step along the way in keeping you and your family safe. We specialize in wireless home security, home automation, and medical emergency pendants.

Tucker and Dustin did a great job explaining to me what they were doing and they put the stuff in…read moreand they cleaned up after themselves. They did a great job. My son was very happy with it so thank you very much. Have a great day. Thank you.

The wire guys have installed antennas at two different houses for us. The tech was prompt and…read morepleasant. He discussed different options and gave us the cost up front for both. We live in an area that does not line up well with the broadcasting towers but he solved the issue.

Terrible company who charges $47 a month for basic security system. I am still trying to cancel,…read morebut they make it impossible and have continued charging me despite several requests to cancel. I am having to resort to using the Better Business Bureau to try and stop them form charging my account. Please do not use this predatory company.

The salesman I encountered was not only clearly high but also bordeline illiterate. I would never…read morebuy anything from these people and would highly recommend against it for any other human being.

I've been an ADT customer for over 20 years. Originally, the service was outstanding. I had direct…read morecontact with a single, responsive and polite, person. Since those days the customer service has gotten worse and worse. I've now canceled my service and would NEVER consider giving ADT another chance without seeing significant changes in their service. Start with making changes at your call-center ADT. Your people need to be able to speak English and have training on how to perform their jobs. being transferred six times is never going to make a good customer experience.

Customer service horrible- ADT doesn't want to lose their…read morecustomer so they stall on phone trying to keep you as a customer immediately reduce bill by half then raise voice about jeopardizing your safety- I asked to be canceled multiple times then decided to record conversation - Linda said it wasn't allowed - however it is allowed so long as they know and are aware. We were customers for 5 years and had I known the tactics they'd use when we cancel I would've never had them as a service.