Josh M.

Wait...Cowboy Chicken?! Did my maps app lead me to the wrong place? Is it somewhere else in this strip mall? Don't you worry 'bout; you're in the right place. Smackbird is a "ghost kitchen" within Cowboy Chicken. Head on in and look for the tablet with a red case at the end of the counter to place your order or download their app. If you're looking for a spicy dry rub on some chicken chunks, you've come to the right place! Decide between white meat nuggets or thick strips and then choose your heat level. Sides are simple, yet friendly with additional heat options (for example, fries with jalapeño ketchup). While the food is basically above average chicken strips, the mystery of the ghost kitchen + friendly and polite wait staff + tasty sauce options to accompany = a fun experience for a traveler like me. Looking forward to coming back and exploring other options on their menu!

Dwaneika C.

So first things first, the directions attached to this place is now accurate so no need to worry. I ordered directly from their site because like everyone said prior, this is a ghost kitchen. Once I made my order online it came out in the range I was given, the text updates were very good and on time. You will pick up your order on the top shelf from Cowboy Chicken like it states; I didn't need to check in with any of the employees; I walked in, grabbed my food and walked out which was nice.. straight to the point. Now, my food; I ordered the sandwich and the potato dippers and both were impeccable! I love the quick and easy service when it came to this meal, no fluff, no talking.. just great food and vibes. 10/10 highly recommend, this was my first time using a ghost kitchen and definitely not my last!

Jin C.

Oh my goodness! This place is GREAAAAT. If you are a fan of spicy chicken, you must get these items. They will not disappoint. And here we gooooo...... Atmosphere - 3/5 - Why a 3? Because my pride was hurt haha. I literally drove around the building 3 times before realizing this is a GHOST kitchen. If you want to order, you must download the app and order from the app. This ghost kitchen is located INSIDE Cowboy Chicken. Anyway, the atmosphere is ...well, Cowboy Chicken...nothing fancy, but not the point. It is all about the food. Staff - 5/5 - Very helpful in explaining the process as I was confused being there the first time. So as mentioned above, download the app and order Ahead so you can just pick up. You cannot order any other way. You also can eat there as well. Food - 5/5 - Now the good part. My household is a huge fan of spicy, INCLUDING my 2 year old. That boy can eat hotter than me. But even I wouldn't let him try the levels that this place can do. The hot is HOT. Ordered the following: Smack n' Cheese ($13.50) - 5/5 - It is their HUGE chicken sandwich...topped with? MAC n CHEESE....I did a level 3 and it is a amazing. Nice blend of heat, flavor and spices. 3 Tender Meal ($12.75) - 5/5 - Did a level 4. Um, yeah it has a kick. However, it is so good. If you like spicy, I wouldn't go past level 4. But, I of course had to try the level 5....sooooooo HxllSmack Challenge Tender ($5) - I do not know how to rate this. It's friggin hot. So if I had to rate it on how hot....it's definitely 5/5. Flavor? 3/5 - At some point. hot is too hot. Recommend??? Yes, when you want to make your friends hurt inside and out. Mexican Street Corn ($4) - 5/5 - If you don't get this, you are missing OUT. Surprisingly one of the best street corn I have ever had. You must get. Banana Pudding ($4) - 5/5 - Use the free Yelp offer, and if it is no longer offered, get it anyway. It will help with the heat. Overall, this is one of my Top 3 Nashville Chicken spots in Dallas. I will definitely keep coming back. Link to order (You need this): https://order.online/store/smackbird-nashville-hot-chicken-dallas-1187813/?hideModal=true&pickup=true

Adiba O.

If you're a fan of the Popeye's Chicken Sandwich, Smackbird is the place for you to visit! This ghost kitchen is located inside of Cowboy Chicken. The chicken sandwich is crispy, flavorful and big with their signature Smacksauce. You can choose your heat level for the hot chicken. LiteSmack has flavor but not noticeable spice, whereas the GoodSmack has the right amount of kick to your bite without being overwhelming! I'll have to come back and try their jumbo tenders because their chicken is so juicy. Grab a side of dippers (potato skin fries) and banana pudding and you've got a full meal! I was taken aback how spicy the lemonade was! It tasted like a blend of lemonade and cayenne, which was a unique experience.

Emma B.

I've been eating chicken sandos all over the DFW area and really wasn't impressed with this one, First off the Yelp address is wrong for this place and will lead you into an industrial estate. The 'ghost kitchen' is inside Cowboy Chicken which I already knew from reading the Yelp reviews but I didn't realised the address was already programmed in wrong! When you walk into the restaurant , you actually have no idea Smackbird is in there, no signage or nothing. I had to ask the cashier, "this is Smackbird, right?" and he sent me over to another employee who used a tablet to place our order. We went for a chicken sandwich each, heat level: good smack and tenders to share, hard smack. After we had finished placing our order and paid, the employee told us hard smack was too hot ! He maybe could have said while we were ordering. Anyway our food came out in about 10-15 minutes, I don't think any of the other patrons were eating Smackbird. The food came, and is definitely cooked to order, the sandwich was soo hot to eat, I had to wait for it to cool down. However, neither of us enjoyed our sandwiches - the chicken was weird, it wasn't easy to bite into, definitely wasn't tender, it was very weird. The batter was very crispy, almost crack a tooth too crispy. Tbh I really didn't enjoy my sandwich and my husband left the majority of his chicken. The mac and cheese was decent, the fries were cut differently and called fry dippers - they were pretty good tbh, just not enough of them. However I won't be recommending this place to anyone, that sandwich sucked b*lls. We were full from our sandwiches that we didn't even touch our tenders and took a to go box, my husband snacked on them later and complained they were far too hot.

Reba G.

I'm definitely a fan of this place, but if you like spicy, order a level higher than what they recommend. I got the level higher, and it definitely had a nice kick to it. The one they recommended lacked the spice and sauce. Their side of fries are average but good with jalapeno ketchup. I was a fan of their signature sauce though! I have ordered from here a few times, and their service has been good each time. I was missing condiments, but I survived without it. Haha. The chicken tenders are a good portion, and they are very plump with good flavor. Their sandwich is also a great portion as well, they definitely do not cheat you on the portion.

HaveUBeenHere H.

Accidentally found this place and I'm glad we found them. It's a "Ghost Kitchen" located inside-of Cowboy Chicken on Preston Rd. Ho to the counter and ask for 'Smack Bird" because there's no sign or menu available--they will show you a QR code to scan with your phone, you order and pay from there. Hubby and I ordered the Mac & Cheese Sandwich with cole slaw and fries. We sat down and waited for our food, which we thought would come out package to go but THANK GOD when it came out it was on a tray ready to be eaten. The sandwiches were huge, the chicken was enormous and the fries were like none I've ever had. Super delicious!!! Can't wait to go back!

Jon G.

I was in the taste of chicken and Yelp led me here as it's close to home and the reviews were good, yet I don't feel the same. The older man at the counter was nice and answered the questions I asked as I wasn't sure how it worked or that it was a "ghost kitchen". Prior to placing my order, I specially asked him "how big are the chicken tenders" and his answer was "each piece of chicken is 2 ounces so around the same size as raising canes". When he said that I thought to myself, oh they're decent sizes then so I'll get 4 pieces. I open up my order when I get home and I can say I'm honestly disappointed, the chicken is small! Like for $16, these small ass pieces of chicken aren't even close to the same size as raising canes and the 1 piece in my order isn't even a full size ‍ the Cole slaw was okay and the banana pudding is good. Not sure I would come back here, $15 for those small ass chicken pieces are not worth it! All the other similar chicken places have the same prices but bigger chicken pieces.

Anton E.

They weren't lying! The chicken tenders are back to their original size! Thank you, Smackbird!

Josh H.

It is the middle ground between light and shadow, between science and superstition, and it lies between the pit of man's fears and the summit of his knowledge. This is the dimension of imagination. It is an area which we call the Twilight Zone. "You have reached your destination". Huh? Starts driving around parking lot "Am I going crazy?" There is not a hot chicken place in this plaza Changes from Apple Maps (why am I even using this?) to Google Maps. "You have reached your destination". No this is a Cowboy Chicken, not Smackbird Hot Chicken. "Am I in the Twilight Zone?" No you are not. The place is actually inside the Cowboy Chicken, and they are just using the Cowboy Chicken kitchen. There is no sign in front of the place telling you this though. So please do the world a favor and add a sign. When I went into the store, I was told that you cannot order in person and that you have to order from the online site. So I looked through the online menu. "WHERE'S THE CHICKEN SANDWICH?!?" There's literally a chicken sandwich on Yelp. I see photos. I'm not crazy. "Am I in the Twilight Zone?" No, you are not (https://order.online/store/smackbird-1187813/en-US). Can you find the chicken sandwich?!?! I think not! I ordered two tenders, fries, and a mac and cheese. And I went in and asked them to change the two tenders to a sandwich. They obliged. Anyways, it took about 15 minutes (even though app tells you 30 minutes). The chicken inside the sandwich was huge/yuge and bigly (quoting my least favorite president ever). I got GoodSmack (the medium), which I personally felt wasn't spicy enough. The bun was warm, the chicken fresh, the cole slaw added fake veggies drenched in mayo (hey it made the sandwich feel slightly healthier) to give it some additional flavor. Overall excellent sandwich! The fries were actually very good - super crispy and thick. The jalapeño ketchup just tasted like regular ketchup though! And the mac and cheese was good (although it is the same exact one they make in the Cowboy Kitchen). Overall not bad - total meal was $12.99. I would come back! Leaving the twilight zone. Josh is out!

Jimmy K.

Great place for some hot chicken! This was an interesting experience because it was a little difficult to find, but glad we did. It's a "ghost kitchen" so they only have to-go or delivery within a certain radius. We picked up our order. The location is in the cowboy chicken, so don't be alarmed if you can't find a sign in the shopping center for it. The order was ready quick and the food was delicious. The "good smack" heat was pretty spicy just as a reference.

Jerry K.

Had DoorDash delivery for lunch. Only ordered the Chicken Sandwich with the Goodsmack level of hot. Slaw came on the side which I added to my sandwich. Chicken was perfect and nice and juicy. Messy and tasty sandwich. They need just a little bit bigger buns than these Mrs Bairds standard hamburger size. Good stuff!

Juan M.

Very friendly staff, I decided to EAT IN. Very rare but I wanted a fresh order for my review. mmmMMMMmmmMMMmmmmmMMmmmm.... Them some good eatens! I wanted to see what the chicken sandwich was about and it delivered in delicious fashion. I don't normally make it a point to eat the bread and I left no evidence of existence. I choose the 2nd highest heat sauce but I'll try the hottest the next time I return. All sides (MAC and Fries) were tasty.