I was in need of a replacement motor for my sister's car & contacted Williams Auto. They found me a…read moremotor within in a short period of time. It was such a good experience working with someone who cares about their customer needs without breaking the bank & to truly make sure of my satisfaction. They went over & beyond to get me taken care of. I would highly recommend Williams Auto to whoever wants to be treated by a very honest business that their priority is still customer satisfaction. Thank you, Mark B,

I needed a section of wiring for a car and couldn't find one locally. I checked with Williams and…read morewas talking with a friendly and courteous counter person. I told him what I needed and he sent me pictures as I'm out of state the next morning. He would have sent them the same day but the inclement weather that day was an understandable issue. The part was exactly what I described the first time and it showed up well packaged 2 days later. These folks will be on my short list when I can't find parts at a local yard. The price and shipping cost was fair also.

While visiting Ball State with our family, our brake light came on with an urgent message to have…read morethe brakes checked. We reached out to Shepard, who kindly fit us in before closing to inspect our brakes and ensure we were safe to drive back to Chicago. We're grateful for the flexibility and care we received.

Best service!! Always quick in request and quick to service every time. Been going there for 15…read moreyears. If you have Ball State college students, they work with scheduling. Military friendly

My Chrysler Town & Country needed some major tranmission work done on it and being on an extremely…read morelimited income being disabled I was concerned about being able to afford the repair. The owners and especially Sam; the Service Tech I spoke with went above and beyond to help cut the repair costs down for me so I could afford the proper repairs. They had my van fixed within a day and my van is back to running amazing! I appreciate how well I was treated and recommend Phil's to everyone!

DO NOT GO TO PHILS AUTOMATIC TRANSMISSION!!! We needed…read moretransmission work done through our extended warranty program. Phil stated he had worked with them before and agreed to do the work. We took car to him on Monday, along with all the warranty information and told him he needed to call the warranty people to get authorization so he can get paid. HE AGREED AND SAID HE LIKED OUR COMPANY BECAUSE THEY PAY FOR THE DIAGNOSIC! Not one single time did he call with any updates. By Wednesday he still "hasn't found anything". Today (Friday) we go to pick it up, still doesn't know what is wrong. When I asked for a copy of the codes he pulled so I could look into them, he got irritated and tossed the paper at me, hatefully. When told we would be taking the car, he tried to charge $90 for the diagnostic. Threatened to keep the car even. When asked if he followed the directions I gave him for the diagnostic fee, he said no. That he didn't have time. I offered to get them on the phone right then and there. Of course he didn't want to do that. He cleared off the $90 and returned the car. He was rude, arrogant, and chauvinistic. He doesn't do what he promises and did nothing for us but run out a 1/2 tank of gas. STAY AWAY, STAY FAR AWAY. YOU WILL JUST BE AS DISAPPOINTED AS HIS WIFE PROBABLY IS.

R&R RV is top notch! We are relatively new to camping. Words cannot express the gratitude we have…read morefor the help and support of Melissa and Keith. Their entire family provides ethical and expedient service. We truly appreciate their honesty and integrity. The fact is, my husband and I know nothing about Motorhomes or engines. Quite frankly, anyone who might provide service to us, could very easily take advantage of us because we don't know much about motorhomes. With R&R RV, one may be confident that one will always receive high-quality service at a fair price.

I needed a replacement landing gear for my 5th wheel. Called on Monday afternoon and service man…read morecomes to my campground 25 miles away and repairs it in 50 minutes. Thank You R&R!

Again, Pat at A-1 muffler (and his team) gave me a top quality/value service today when replacing…read morean exhaust system. Value? Sure... he saved me about 50% from another vendor. I did schedule an appointment and waited for the job. Less than 45 minutes the job was done. Perfect.. I'm very happy

The customer service is great here, and I would highly recommend this place for honest,…read moretrustworthy, and great prices. Thank you A1 muffler for your service Sincerely Linda Phinney

Just a quick update, 6 years later. I still use Sparks for all of my automotive care. Keith is…read morejust an incredible human being and goes out of his way to ensure his customers are treated fairly and honestly. I still recommend the heck out of this place and believe you couldn't ask for a finer group of people to work on your vehicle than this crew!

Jason at Sparks was amazing to work with. Our son is a student at Ball State and needed immediate…read morecar care. Jason and the staff diagnosed the problem and completed the work within one day. They explained all of our options with no pressure. In an industry where trust could be lacking, these guys exceeded our expectations. This father from South Bend highly recommends Sparks!

I took my Saturn Vue here due to a sound and vibration. Charged for diagnosis. Fine. Mechanics…read moredidnt know what they were doing. Didnt put the car on a lift. It was obviously a movement issue, not a vacuum leak or a topside issue. Part of it turned out to be U joints. The other part was the cam shaft positioning sensor and they charged me 800 to change a spark plug and diagnose a fuel injector issue... VINCE HAS THE WORST ATRITUDE WITH CUSTOMERS. He took advantage of a disabled woman and her Navy son. All he cares about is the money, not the person. I hope this business closes soon for good because people are waking up to his tactics. His mechanics are pretenders and so is he. I fixed the issue myself.​

I Most say, The owner of this place is awesome and his staff as well. He took care of my jeep in…read moreone day. Thanks Vince for saving the day for me. No more looking around, this is my auto repair shop.

I had some work done by Dave the owner, a very nice guy and a veteran. He did a great job of…read morereplacing a worn-out muffler and was reasonable on the cost. I would go to him again.

(Nightmare on Jackson Street) I recently visited this shop and the shop manager was extremely rude…read moreand very unprofessional during our conversation. I had spoken to the shop manager personally over the phone the day before I actually physically showed up to the shop and we agreed on a time period to bring my vehicle. When I arrived to the shop the manager requested me to leave my vehicle with him and his staff for 24 hours for a job(one brake line)that takes 2 hours max if done by a professional. The shop manager proceeded to raise his voice and repeated saying I need the vehicle all day if you want the work done. The shop manager's attitude and all around anger management issues towards me were extremely disrespectful and unprofessional on all levels of business. I'll be reporting this business to every legitimate agency in the state of Indiana. Thank You,Yelp