Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

They showed up on time and quickly addressed the issue. I tried everything to unclog a pipe. He cut…read morecleaned out the abs pipe and replaced a problematic metal pipe section. Everything is flowing nicely

We had used them several years ago. We were referred back to them from Rick's Pump Service who are…read morealso very good at what they do. Mr. Barrett came early on the date he was supposed to, and took the time and effort to understand the several problems and repairs needed to be addressed. The repairs and replacements were done, and upgrades were installed. He is highly recommended.

Was recommended Mike when I was complaining online about another plumber quoting me over 2k for…read morewhat I knew to be a simple job. Mike came out and did it for $300. One thing to note is he doesn't take credit cards. I didn't have cash on me but he was nice about it and hung out in my driveway while I ran down the road to the bank.

I've been a long time customer and always had a service contract. Things operated like a top for…read moremany years, but it all seemed to start going downhill about a year ago. Carol used to answer the phones and she would proactively call me during each spring and fall for the regular tuneup. She always scheduled the appointments on days where she knew a tech was going to be in the area. It never took more than a week or two to schedule an appointment. Usually it was a few days. On a couple occasions it was same day or next day. Then last fall I realized I never got the call from Carol and it was late fall. I called to schedule an appointment and they were booked a few weeks out. The appointment day came and went and nobody ever showed up. Turns out one of the techs died. So I tried to set up another appointment and they made me wait a few more weeks. By the time the tuneup happened, the heat had already been in use for weeks. I figured maybe they were just having a rough time dealing with the death. This spring I again received no call to remind me about the tuneup. When I called, I had to wait over a month for an appointment. The way I see it, it doesn't really matter how good the service techs are if this is how they treat contract customers. After they came for the spring tuneup, I decided not to renew the contract. They clearly don't have their act together anymore and I've lost faith that they could ever address an issue promptly. If it takes over a month to do a tuneup, I don't even want to know how long I'd have to wait to have them fix an actual problem. As for the tuneup service itself, it's generally very good, although lately, I find them trying to upsell me on gadgets and stuff for my central AC. They are professional, wear the booties to avoid getting the carpet dirty, and they've been using a tablet computer to do the payment, which is worlds better than how they used to do it all by hand. Still, I just can't get past the weeks of waiting for an appointment. I'd expect them to have resolved any staffing issues by now. I think I'm going to try another outfit in the fall.

They sold out to Gem. No one there gives a sh.. about you…read morenow. Even the old employees are jumping ship.

From the ease of the appointment to the gentlemen fixing my clogged toilet, I did not have any…read moreissues. They came out right aaway. The clog was bad and the 2 guys did not give up until they cleared it. Very profession and friendly. Would definitely call again

Don't call them if you need help with your water heater. They don't have the proper training…read more Plumber told me to buy new parts and also quoted incorrect pricing for the actual heater. AO Smith, the experts, said not so and plumbers need more training. Get someone who does HVAC. Got my HVAC guy, Ray Eramo, and I was all set!!!!!!!!! He's the BEST!

I used All State Plumbing Pros on a client project, new office-warehouse, and the client called…read morethem rockstars. They also installed a new hybrid electric hot water heater in my home and did a fabulous job in specifying the unit to meet our needs. Service was prompt, professional and fairly priced. Asim and his team are knowledgeable, courteous and efficient.

Very happy with the result. Quick response time…read more The technician/manager(patrick) he was friendly,helpful and respectful of my property.

I had scheduled an appointment for Tuesday, May 19th at 5:00pm to have my AC checked and nobody…read moreshowed up. I left a message and no one returned my phone call. I am not happy with the way I was treated by this company.

We requested for heating system solution and we got an amazing guy called Ethan thank you for…read moresending him to fix our heating for us. Very communicative Such an amazing guy. Thank you

I have passed this location on lower Federal Rd in Danbury many times and never noticed it. I…read morealways thought it was just the heating oil truck location. Great price for gas, multiple pumps. They have a small convenience store located next to the pumps. I really liked the Digital Touch screen which showed you the price and how many gallons.

Mitchell Fuel service has gone down and has not kept up with the times in technology. I was an auto…read moredelivery customer and was left to run out again this winter while i was away for 10 days and returning to a freezing home. Luckily I turn my water off before leaving for an extended period. When I called to speak with Mitchell they informed me I was called and emailed. Not true. The excuse was that it was a cold and snowy winter which disrupted their schedules. The Mitchell website is basically useless. Their is very little detail and visibility into your account. Also other companies offer remote monitoring devices that they can monitor as well as an app you can follow as well. Mitchell pricing is not the best as well. Look elsewhere for service.

My hot water heater was leaking and I called these guys. They came the next day and replaced it…read more But Samba and his team were easy to communicate with, professional, and even after hitting a few obstacles they solved the problem and never gave up. I would highly recommend them !!!! I plan on using them for all my plumbing stuff.

These guys are phenomenal , I used them for a minor project so I decided to give them a call . So…read moreSamba came to inspect my shower it wasn't fixable so I decided to replace the entire shower based on his assessment. He gave me a few ideas and the price for this project, these team came by and gutted the entire shower to beams. The reinforced the wooden beams,updated the plumbing, waterproof the shower and added cement for durability. Then they tiled the walls and floors, which made the project POP ! The shower is now a home and garden showpiece.

Had some central air problems. The drain was clogged , I tried to fix it and came out alive , and I…read morethought successful. Had to call Hefferon. They made time for us and fixed the problem. They also did a tune up for us . Don't know if the price was reasonable, because I never had to have this work done. I would guess that the price was fair since they've been in business for so long. Would use them again.

This is the 2nd time in 2 years I requested service from Hefferon. They have serviced my AC in the…read morepast and did a good job. My recent issue was heat air distribution. When I requested service they informed me they are not taking new customers on only customers with contracts. I asked about a contract and was informed they are not offering them at this time due to service tech shortage. So why do the continue to advertise if they can not offer any service? I did give them 2 stars as the customer service person, Dina, was very responsive and nice. Other than that go find someone else. No help at all.

Quick to get an appointment. Connor is an outstanding plumber who explained everything. He was…read moreefficient, friendly, helpful and explained everything. Highly recommend this company!!

I called them up on three separate occasions. I left a message each of the 3 times I called…read moreadvising that I was looking for a quote to replace my water tank and water heater. I live in Ridgefield. Never received a call back. With Customer Service like that, I probably dodged a bullet.