Right after I had Wyatt from T Webber snake out 2 clogs in my house. We went around & checked out…read moremy 70 year old septic tank. The tank & drainage was a nightmare or practically nonexistent . We heard water flowing into the tank which is not a good sign . Wyatt suggested I have him and Alvin come and take a look and inspect the tank further in a couple of days . Much to my surprise, I got a call the very next day. The very next day I had a call from T Webber stating that Alvin and Wyatt were on route to my house. The next day after he cleared the clog out for me in my house . Alvin and Wyatt showed up . Did an inspection, answered every question I could possibly have. By the end of that conversation, we had called Tiffany up on the phone, and got a prorate at a good price with good APR, and the loan was approved . Alvin, wyatt, and Tiff made my day an took so much weight off my mind. Alvin explained everything down to a science Wyatt went over everything with me and reassured me and Tiffany found the best rate possible for me and was reassuring as the loan came in to verify every detail of the job that would be taking place. A weight was lifted . I was worried about so many different things . These guys at T Webber were an amazing group of people, that reassured me, and helped me to realize that every problem has a solution, and made every solution possible where I didn't have to worry about a thing . They answered every question in triplicate lol. As many times as I'd ask, they were courteous and I enjoyed the time they spent in my home going over the description of the job details that would take place . These guys are some of the best people you will ever want to meet . A company that goes above and beyond to help Rectify any problem you might have whether it be septic clogs or any other issues with plumbing and heating services. These technicians are the pros . They're all well worth their weight in gold ! I was actually sorry to see them go but I look forward to seeing them back when the job begins . Tiffany made everything so easy and comfortable for me to go over with me so many different payment plans and options that would fit my budget . The guys sat with me for as long as it took to get everything we needed in place for availability explanation of job description as well as the engineers that would be coming with the excavator to do the initial dig . Alvin described every part of it as he looked over every part of the property to find the best way to accommodate this whole nightmare of a situation that I had . By the time he got done. Him & Wyatt had me relieved to know that everything would be taken care of promptly . Thanks to all the staff and technicians at T Webber. You guys Rock!!!

First, let me give credit where it's due. They arrived quickly and the guys who came to do the work…read morewere great. Areas of improvement- Their virtual assistant that picks up when you call is atrocious. Took the appointment but they dispatched the wrong guys for the job I needed done. I also was trying to get someone at twebber and dealing with the AI assistant to call back the person who called me is impossible. The plumbing manager Matthew is a moron. 1/10 do not recommend. Don't bother dealing with him. The pricing is absolutely insane. They charged me 5700 for a job that took less than two hours and maybe 100 worth of materials. Legitimately- it should've been half of that. My sewer line detached from the clean out line. Twebber will come immediately. So my recommendation is call a few other companies in an emergency first. If they can get to you quickly you will save a ton of money. If none of them can come quickly, Twebber will but you're gonna get RAKED.

2 guys came out and told me they need to rebuild my whole toilet when it was just a simple…read moreadjustment. There company wanted 375.00 to rebuild the toilet when it was just a simple adjustment.

First of all, I am not from Greensboro, NC. I live in Northern Westchester and used Roto Router…read morerecently which turned into a horror show as far as expense. I had them clear a clog due to my sewer drain backing up which was disgusting so in a pinch I decided to use them. They came out and did perform the service and charged me $900 which I found out was about twice the cost compared to other services in the area. They then offered me a FREE video inspection of my sewer line which was done the next day that took about 15 minutes to do. At that point I was told that my pipe outside may be askew which could have caused the backup. The tech who performed this was very unprofessional and quick to let me know the minimal amount of details needed and was very quick to pack up his camera before I had a chance to take video or pictures of the results myself since I was called away momentarily. When I asked for me to do that I was told that I should have done it earlier. He then came back to tell me for them to fix the problem it would cost $9,000 - YES $9,000! I told him I wanted a copy of his inspection at which point he said he would submit it to his office and I could get one once that's done. I called to get it a day later and their office told me that the tech will call me back which he did and said that he was going to the office to submit it and that if i want a copy of it - IT WOULD COST AN ADDITIONAL $750 - YES $750 for me to obtain the video taken of MY PIPES in MY HOUSE !!!!! It is mind numbing that ROTO ROUTER has the audacity to charge those type of prices. I spoke to his boss later that day who told me he could nothing about it and that I was supposed to be told about the charges by the tech when he performed the service which he NEVER DID!! Then it became a "he said, she said" situation which I knew I would lose. His boss promised me he would at least call me back with the details of the inspection and never did after me calling him back at least 5 to 6 times and texting him as well. So much for being professional. STAY AWAY AT ALL COSTS and check out local options for these types of services - you will not be sorry.

Excellent service Very Knowledgeable…read more Can not say enough how good and fast he was at fixing my well Highly recommend

Ran out of water on Wednesday called in the am they were at our house by 9am Assess the situation…read moreand determined needing a new well pump, Ordered pump and back to our house Thursday morning. Had water Thursday night. Could not have asked for better service.

Beware of pricing. I had a simple job which I normally would do myself but since I'd used this…read morecompany before, decided to let them handle it. They couldn't fix the issue and would have to come back once the part I ordered came in. I have never had a service company charge two service calls for the same repair because they were waiting for a part. This is no way to do business. If this was their policy, I would've appreciated full disclosure and/or a bill on the first visit so I could decide whether to move forward with this company. Had I known, I would've fixed the easy problem myself. Needless to say, I will no longer be using this company.

I had an emergency due a broken pipe. Had to turn off all the water in the house. I called Noble…read more Lou was very responsive. I couldn't believe how nice he was. They arrived within 30 minutes and repaired within another 60 minutes. The cost was very reasonable and the two guys that did it, Jay and Keith, were great. I couldn't be happier. Disaster solved.

I need to update my previous review. The owner called me and wanted to understand the situation. I…read moretold her everything that happened. She apologized and refunded me my money..we are also having them complete the gas conversation. Wonderful customer service!

Although the quality of the work was very good, the quality of his office support is very poor. I…read morehired his plumber twice. First job went without an issue and so I hire them again for a relatively easy toilet installation. At the end of the job I gave them a credit card and it was authorized on the day of service. A month ago, I started getting lengthy demands for payment on the second job from his bookkeeper who freely admitted that they authorized my card for the work but for some reason the invoice wasn't paid. Then they started to try and run the other credit card I used on the first job without my consent, while sending me repeat convoluted emails about why I still owed them money. Then today they threatened to put a lien on my house for $750. I am still sorting out exactly what happened but it appears that their lack of proper bookkeeping is to blame and their customer service is subpar. Not worth the trouble.

Jim is an excellent plumber but a better person. Always honest and efficient. Highly recommendedread more

Jim Duffy is a terrific plumber. He has helped us with multiple jobs, two that needed immediate…read moreattention. He performs high quality work, is very responsive, and is reasonably priced. Highly recommend Frank Duffy and Son.

I recently called them with an emergency. Hot water tank…read morestarted leaking . They went above and beyond to have a new tank installed first thing the next morning , Their office staff , their technicians where nothing less then professional, I highly recommend them.

I always use b&J's they are wonderful I was trying to call them one night when my toilet overflowed…read moreinto the shower but my management company wouldn't let me heritage hills management wouldn't let me use them because we had to use snake drain their company who charged me a fortune didn't charge me they're trying to charge me The management companies trying to send me an invoice for $433 which I know it was an outside drain but that's besides the point I wanted to use b&J's cuz they were always great and nice but they would not let me so if you live in a complex the best thing to do is just hire b & J's no matter what the management says cuz they're going to rip you off anyway it's called heritage hills management b & J's came out right away fix whatever problems and I need a few forces put in they put them in really good I give this company a five-star rating I would never use electric snake from Bruce I'm sorry to say it on their website but b&J's are fantastic it's a family-run business and it's been in mahopac for years nothing went well. They flooded my ceiling. That I just had fixed. And they were very expensive, so do not use drain snake drain company. I had no choice because of my complex. And I knew they were gonna blame it on me. Because they both worked together, they both scams. The drain company and the manned Heritage Hills management. First of all, there's no inside drain that costs $433 to clock to unclog. It was an outside drain.But they're so unreliable in such liars and scam artists that they blame everything on the homeowners.So don't use theirs use b and j's because they talked to me that night.And they told me that it was an outside pipe that if they came on a saturday, they would have to charge me extra money, so they were nice enough to be honest and they came back monday.But it was all done.So if they would have came back monday earlier, I would have had it done for half the price.Probably snake drain company is a ripo.That's because they deal with management.Heritage hills management, because they're a total rip off too.What we do is assessments, and have to pay increases.All the time and get nothing done.And when we be a one man said they start a project and they leave it, and then they start another one, it's true.They do have to paint us falling off half the houses and half the paint on some of the houses are different color green

Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

Returned my calls and texts quickly. Extremely knowledgeable and helpful. Best experience I have…read moreever had with a plumber.