Went to the store at 8:30 this morning. Very poorly stocked and there was an employee stocking the meat (ribs) with his required face mask below his face around his neck. I mentioned it to the cashier and he just ignored me. I have always shopped at this store but very disappointed they are not taking proper precautions. read more

This location was Albertson and went out of business because the prices were too high. Then it became Hagen--bit the dust because the prices were higher than whole foods! Now its Smart and Final. Prices are much better, but my goodness, the checkout employees are the SLOWEST I've ever seen! Do they have any training? Does the manager and district manager look at any metrics at all? Ironically, the aisle are named after the most congested streets in Mira Mesa. Nice touch marketing department! read more

I went there 10 days ago and when I got home I found out that they charge me $4.99 for a 16 oz fresh squeezed orange juice (which supposed to be $2.99) so I kept the receipt in my wallet. People do mistakes and I totally understand. When I went back there this afternoon to buy some stuff, after paying my stuff I talked the cashier guy named Nase*m about the orange juice and showed him the receipt. He was so rude, telling me it was 10 days ago and blamed me. He said I should have called them when I realized there was a mistake. Geez!! Who wants to trouble themselves calling customer​ service for $2?? It's ok if they cannot give me a refund, but at least I deserved an apology for their mistake. Definitely will not come back to this store. read more

The 3rd is the charm I will never go to smart and final again. This is the 3rd time I buy red meat or pork chops and they go bad within a day or two. I recently went there on 09-07 bought pork chops, the next day I went to cook them and they had the worse smell you can imagine, the date showed freeze by 09-10. 2-months ago the same thing happend when I bought red meat that was on sale and within 2 days it went bad. I would be embarrassed to return this meats because how bad they smelled.They don't get one star because the eggs a bought there were $1.00 for a dozen and so far so good. read more

I shop here quite often since it's so close to my home and I've never really had a bad experience up until some days ago when I went in to purchase a 20oz coke and some paper towels. She rang up the coke & it brought my total up to almost $80 then she tells me my total and I told her that it didn't make sense why I'm being charged almost $80 for a maybe $5-$6 purchase. She laughs about it and I told her to remove the coke from my purchase and she caught an attitude about it. So after that I just said forget it. I walked out empty handed because the cashier wanted to be rude as supposed to help solve the issue or at least figure out why a 20oz coke rang up to $70+ read more

8:40 pm I entered this establishment looking for a fish fry batter. The customer service was horrible. Now don't get me wrong I've been shopping here for 5 years from the old location to the new location. Tonite however one person was clueless kept sending me to the wrong isle twice and well I guess lead or manager Joel was no help and rude. 1st time I said excuse he said and I quote "HOLD ON BOSS" and ran off like he had better things to do and never came back. Well until I got to the register with cashier Tatiana She was at least pleasant. Joel came up putting on a show I guess he thought I was working for him and I should be grateful that i was in his presence. He never apologize for not coming back over to see what my concern was, never cared that that I was given wrongful information just said I CAN GO GET IT ITS ON ISLE 4 or 5. I repeated to him my experience tonite and his reply was oh. After I advise him that this is a public place of business why don't he go get it for me to make up for the poor customer service. Lol this guy said its to many to choose from I don't know what u want. I said well bring them all up then and I'll decide. So after 10 minutes he calls to the register to tell the checker it's only one kind. Lol omg Joel it seems that your title is too big for you. Smart n final may need to reevaluate who they promote. read more

Smart & Final Extra! - Grocery Near Me - San Diego, California

Wish there was more organic food and the produce is In bad shape but for a smart n final grocers were nice and lines were short!

Came here for the first time a few weeks ago just to give this place a try. It wasn't bad at all! Prices were pretty comparable to Costco, however I feel like Costco has more of a variety. But the prices here were fairly low. I'd say I'd come back again. read more

I like the Smart & Final in Mira Mesa. The location is great with plenty of parking. The store is always clean and well organized. I wouldn't say there is a great selection of produce but you can always find what you need in a pinch. I like shopping here because of the great prices and the ability to get the things that you love in larger pack sizes. I always feel like I have gotten my money's worth when I walk out of there. read more

I want to give high fives to Josiah in the produce section. Everyone goes to Smart & FInal for last-minute party supplies or party food. I needed something really simple, though, a fruit tray. I wanted to get the biggest fruit tray they carry. They were out. I cried a little inside (just kidding!) They did have more fruit trays available, the medium size and the small size. They wouldn't suffice. I saw Josiah walk by earlier, so I was determined to get what I wanted. I asked him if there were any in back. We followed each other back to where the fruit trays were just to make sure I didn't miss them. He seemed as sad as I was. He explained to me that all the trays go out in the morning and they sell out very fast since they are so popular. He even told me that sometimes he cuts them himself. He even knew the sizes in ounces! I don't pay attention to that stuff. I just know it's the big tray I want. He said he would go and check in back to see what he could do. He was gone a while, but not too long. I thought he was cutting up more fruit just for me! He wasn't. I was just really happy that he took his time to please me. I absolutely love it when I have excellent customer service. Josiah needs to be positively acknowledged one way or another. He is an asset to your store. Thank you, Josiah! If you read my previous review about Smart & FInal, when it was at the other location, I wasn't a happy camper. read more

Nice selection. Competitive pricing. Good addition to the neighborhood. All we had was Vons a couple miles away and Trader Joes, more of a specialty store. Busy during certain times of the day, but staff is well trained so they will get you checked out read more

I saw personnel taking shifts outside Target store enforcing the 6 feet distance, buckets with sticks where customers wait their turn @ Home Depot, Tapes inside and outside on the grounds of Traders Joe, tapes inside Walgreens. These mangers came up with ideas to enforce and protect customers by social distancing and avoid for customers problems. This is not the case with Smart & Final. Customers yelling, panicking, no social distance, no enforcers outside the store for customers to pay attention to. Must we call the cops to enforce this for our safety? Who can do something about Smart & Final? Manger who ignore customer's concerns, rather be safe in stores and forget the customers line outside, don't care for concerned customers ask for help, instead lock herself in her office. She may be too busy. Sorry to bother you. 8:47 March 24, in Mira Mesa manger at Smart and Final ignore all of this I told her and said to me "this is how it is, this is all we can do" I'm not going to this store unless I see them doing 6 feet distancing outside store. Thanks read more

Maybe it's because it's a newer location, but WOW - was not expecting customer service in a big box store! Right on people, keep it up!

Great location and good prices on stuff that one might like to buy in bulk. Love buying butter in baking quantities! Decent fresh produce, and decent prices on meats and dry goods. Haven't compared bulk prices yet, but they look pretty good so far. read more

First time here. Steve was outstanding! Wonderful customer service. Even when busy giving us his full attention and very helpful. I wish more people who work at grocery stores in customer service jobs were like him!! Made our shopping experience smooth. Thank you Steve! We will be back! read more

I'm a regular, a lot of savings to be had here, makes Vons/Ralph's etc a rip off when you compare prices , never had an issue, employees are always friendly to me , if not, maybe it's you? read more

April girl from bakery department is very rude and made a racist remark to me .. I'm unhappy and ashamed of this experience because I have been coming for years. It's my local grocery store. read more

Great store! Very honest people - my husband lost his vallet there, I went back to inquire - was returned to me untoched! Thank you very much Smart and Final Mira Mesa read more

I was expecting more when the supermarket opened but my expectations fell short. They don't have a very big meat selection which was kind of disappointing. However it is nice to finally have a supermarket open here afterHagans closed down for several months. Maybe the store will grow on me and I'll come to like it more as time goes on who knows. I'll keep an open mind. read more

Roll of the dice. That sums up visits to this location. Most of the time the workers are helpful and friendly. Unfortunately, not always. During my last visit, I experienced this: one helped me find an item, I heard a manager speak gruffly to an employee who was trying to do what she thought the manager wanted, and finally, a cashier who did not speak to customers unless asked a question. He made no eye contact, did not ring up everything but acted as if it was the customers fault that he did not see what was in front of him. Finally, he bagged grapes and jugs of juice together. Maybe he thought he was helping by making some grape juice? This is so different than their old location. Employees were unfailingly helpful. Here, it depends. Most are awesome, friendly and helpful. The old location had more windows. This one has glass only at the doors as they drywalled over the glass front. Could this be the cause or different managers? Even though this one is larger, I liked the old one better. read more

Love the new smart and final extra!! Store is big, roomy and has everything the other grocery stores offer! I am exceptionally pleased to be a customer here. The only reason I am knocking this down a star is the first day I checked out here, the cashier informed me while I was waiting to swipe my card, that they weren't accept WIC or food stamps (I can't remember exactly which she said) yet. She wrongly made an assumption about me (although I'll give her credit, I fit the stereotype=white and pregnant with no man in sight). I informed her I wasn't paying with food stamps. I just felt it is wrong to make that assumption about anybody, regardless of whether they fit the stereotype and to be honest, even if they were using food stamps, the comment shouldn't be stated until that tender was used. The way it was said made me feel embarrassed. There are people who truly need food stamps and if they encountered this woman, I'm sure she would've made them feel more embarrassed. Some sensitivity was needed!! The other store clerks and employees throughout the store were all awesome and very kind. My other qualm would be to try and limit how much stocking you're doing during the weekend when a lot of people are shopping! Other than that, I'll be back! read more

I usually have a good experience at Mira Mesa location but the last time I went I had a bad customer service. The cashier clerk didn't not bag my groceries. I had to bag them myself. Then she started to laugh because she noticed I got upset. That's horrible customer service. She was an older lady with blonde hair. read more

These people at the register could not be more confused and disorganized. It's their manager's fault though.

Not impressed. There was certainly too much hype about this store before it opened and when I walked in this past weekend it looks like just any other place. The selection of organic products was pretty pitiful compared to the hype that was going on before the store opened and some of the products that sell at Trader Joes are actually a dollar or two more. I will stick to Trader Joe's read more

You will find their prices are mostly the lowest in Mira Mesa. The variety is pretty good. Will switch from Vons for sure on most things... read more

Great place to shop for WIC participants. I used to shop @ the old Smart & Final until they moved and became a little further away from where I live. Going east on Mira Mesa Blvd toward I-15 could get pretty congested through the day so I started shopping at Vons. I've been to Vons a little over 10 times and all of them had been horrible experiences. Managers that always looked so tense and as if they had better things to do then helping out a customer. Cashiers that didn't know what the hell they were doing yet down right disrespected their so called supervisor. Poor inventory. There were 3 times I came to the store to find they ran out of eggs. Long story short.... Vons sucks and I'm never coming back. Opsy, this review should have been about Smart & Final extra lol. They just recently accepting WIC and wow... I love shopping here. Full stocks on all WIC authorized foods + more!!! Friendly and polite staffs. I was helped by Niel & Josiah. I am now commit to driving further away for my grocery shopping. read more