Hm....there was something ODD about this place It didn't quite have everything like Albertson's. It didn't quite size up to mega jumbo pack Costco. I got confused at WHY the store even existed...though i know HOW just not quite why. I didn't know quite how to approach it. What was it about this place that made me so wary and uncomfortable? OMG! I know what it is!!! Smart & Final is the bastard child of Costco and Albertsons!!! Phew....I wondered why I accepted it for what it was and but still didn't quite feel like it was a part of my grocery store family. read more

The lady with glasses today was very rude. A little disappointed with the service at Smart & Final .

Always well stocked and clean .... Helpful staff and management is willing to go extra steps to check inventory for us ( senior citizens ) to save us a trip if they are out of what we need. Glad we found this store !! read more

Incompetence reigns supreme. No one knows where anything is. No one smiles. Takes about two hours to ring up one item. Transactionally the worst experience time and again. read more

if you decide to write a best selling food book on how to eat in SF for less than $3.25 a day, make sure to stop by Smart And Final, because arguably, its the only place in the inner richmond where you can get a 20lbs sack of beans and 25lb bag of rice for less than a muni fast pass. BUT do bring your own bag because theyll chrage you here. read more

I don't really like this store. It is small and has few options so I usually go to Safeway on 7th and cabrillo. Unfortunately it is quite the trip to Safeway from my place. My main issue with this store however is they don't take out of state licenses. I'm a native to Colorado but live here for school. Like any college kid I need easy access to cheap alcohol (I'm 22). Smart and Final only takes California IDs. I understand that they could be liable if the ID is fake however many like me are out of state or a tourist. I feel like they aren't accommodating in that sense. I guess that is what Safeway is for though. More to carry home on my big shops... I would like to note that Bevmo and other liquor stores have a swipe machine to identify the validity of the ID. Something Smart and Final could think about. :) read more

Just a short 5 star update to say, the prices at S&F are so much better than Safeway, often less than 50% of what Safeway charges, and the quality is excellent. I see no reason to shop for the majority of my food and sundries any place else. Plus, the store is spotless, and items are easy to find. I picked up 2 more magical frozen pop makers for less than $3.00 and a ton of fresh fruit, very favorably priced. I've lost 4 lbs! I really, really like Smart and Final. read more

I've been coming to this smart and final for over 6 years. I've worked in customer service for over 20 years. I have never had an issue with this store, they have an amazong team of people and are hilarious. I've known some of them for the whole time i have been a customer and that says a lot about retention especially in a chaotic and customer rude environment such as this similar to costco. I had a negative experience this morning with an employee who was very rude and short for no reason without having any inclination of good customer service. read more

Parked here to shop, and realized I needed some cash from the bank right by the store. Came back in 30 sec and saw a young guy writing citation on my car! What the heck?!? Don't you know what is a courtesy to ask if I would be back after getting some CASH from the Wells Fargo ATM?! Your attitude, asking me why I leave my dog in the car is unacceptable! And its none of your damn business. I was so upset that I ended up buying a pack of gum with AME card and had to talk to assistant manager about the incident. Yes, heard the same excuse "he is high school kid, new here for the job..." HELLO?!?! When I was working at around 16yrs old, I already learned how to show courtesy to other ppl. I used to shop here often, but after this incident, I have to reconsider shopping here again. I might try other branch stores. However, I must say, in-store staff are friendly and nice. read more

You know I only really have positive things to say about this place. The big pluses: free and available parking most of the time, great place to get bulk goods without having the hassle of going to Costco, prices are just as good as Costco if not cheaper, decent selection of alcohol and beer and competitive pricing with BevMo (although they may not have as good of a return policy), cheapest 20 pound bags of ice ($4.49 for 1 bag or $3.99 each when you buy 5 bags), and great place for getting stuff for any larger sized party or venue! The only downgrade I would give this establishment is for its lack of organic foods and the produce section seems like the same source as like Foods Co in terms of quality. All in all, I like coming here for the value and bulk sizing. It's pretty easy to get to and always has parking despite being in the heart of Clement St. If you're throwing a DIY wedding make sure to add this place as one of your locations to stock up! read more

I was on a hunt: New Year's Eve party prep had sent me looking for cups to supply a hundred thirsty people. But I wanted ones that wouldn't come with a side of guilt attached, and was searching high and low for those ones made out of corn. (I am still amazed by this fact - clear plastic cups made entirely out of a vegetable - what's next, car parts from carrots?) Whole Foods? Nope Rainbow? Nope How amazed was I to find out that Smart & Final carries an awesome selection of biodegradable party stuff - plates, cutlery and my coveted cups, in two sizes. And the corn cups were actually cheaper than the regular plastic ones! read more

I have also been to this Smart and Final location as well. The staff here are knowledgeable, friendly, courteous, and professional. I'd come here more often if I don't feel like going to Costco. It's also a very good thing that they have a parking lot as well which is very convenient. read more

They totally updated their store from a 2 star market, up to a 4 star grocery shopping heaven! This is an easier alternative to Costco since you don't need a membership card. They have a parking lot that's super convenient for a crazy busy neighborhood. Oddly enough, they also carry to-go containers and almost everything you need to throw a party. FYI: Bring a bag for your groceries! They charge $.07 for each bag. read more

There's a target in Richmond, a target in the Richmond. Well, not exactly. I ran out of my Traders Joes' paper bags and had nothing to use for garbage bags. I was damned if I resorted to an un-lined garbage can to dispose of my snot rags and towels soaked with baked fish drippings. Simultaneously I'd ran out of aluminum foil and hand soap. But recently sans car, where the heck to go to get home necessities without putting a hole in my wallet? Minutes later, I had a final thought..a Smart and Final thought that was. I picked up my must-haves and perused the aisles at the Smart & Final 5 blocks from my hobbit hole. I came home with two bags comprised of: -12 pack of Odwalla bars -150 ct 13 gallon trash bags -9 oz jumbo bag of spinach -huge bottle of 409 -12 oz of Softsoap -3 pack of sponge -24 ct of Morningstar Veggie Patties - 48 sq ft roll of foil All of this for less than $50!!!! Convenience and bargains made this a priceless experience! read more

I suppose if I owned a crappy restaurant, this would be my one-stop-shop.I also suppose if you want a case of Oreos, it's a good place for that as well- seems real stoner-friendly in terms of pallettes of salty or sweet snack goods. Unfortunately, I find myself here way too often because it's stupidly close to my boyfriend's apartment. You can find a few staples that don't require a forklift to haul them out the store, like milk or eggs, so they've been great in a pinch. They also have a decent wine selection, save for the rainbow of Cisco fortified beverages. read more

I don't know the rest of the store , but stay away from the butcher shop . We've experienced many times rotten pork butts , salmon , and yesterday chicken . My fault for going back to many times , NEVER AGAIN . read more

Because customer service means everything...... I am 100% satisfied with what the store has to offer in regards to restaurant supplies and food needs. However, please don't misunderstand the cashier asking you "Do you want bag" for "Do you want cash back". When realize your items are still sitting there and you ask for a couple of bags, what you will get is an eye roll and an irritated cashier telling you "I ask you if want bag! Bag is 10 cent!" Offering an apology for being a first-time customer and explaining that you misunderstood the question will be met with more sideways glances and eye rolls. read more

If you've ever been to any other Smart & Final, you know this is not what it should be like. There's a humongous S&F by my parents' house in San Jose (which recently because a S&F & More so they have a great produce section), and this one fails in comparison. The store is really small so there are not many choices. The parking lot is never all the way full, which is good for those of you with cars. They charge $.07 for bags, so be sure to bring your own! As for quality, it is better than Safeway or Lucky's, but since the selection isn't impressive, it's hard to justify trekking out here. read more

This is an update to say that I've gotten a new (to me) cashier named Jessica and she is just delightful; dedicated, upbeat, efficient, and professional. My receipts passed their 5 day period to leave that feedback via a survey, so I wanted to state it here in case that could be of any service. I'll say that I've noticed an improvement in cashiers' positive attitudes and overall professionalism. We really appreciate it. A simple task is made a lot nicer, along with potentially long waits in lines. I do understand that it can be a strain serving the public, so it's with no small feat I know such things are accomplished. On a less positive note, I felt positively unwelcome when there was still a half an hour on the clock. Glares and being tracked were apparent. I smoothed some feathers because I certainly don't mean to be in anyone's "way" (as a customer you'd think we have priority). I've worked retain and I'm a flexible person in general, I'm not looking to be a pest. I can appreciate that perhaps management can set overly high standards of what needs to be done by close...but that shouldn't impede so obviously on the customer. Please. Again, though, the person working register that night was aces. No problems there. read more

Every time we make. Dim Sum Run to the Inner Richmond in The City/ San Francisco we do some shopping here. You can't beat the prices, Always check there Specials! Easy Parking. read more

Well, it's close and the beer is cheap. If there were any other western options within walking distance I'd go there. There are never enough checkers and if you don't pay extra close attention the locals will cut in front of you and then pretend they don't understand what the problem is. Avoid this store and the people in it. read more

Smart & Final is a much better store now that they've renovated. It is actually possible to shop here now, without buying everything in enormous bulk sizes. My only complaint is one that does not even directly effect me - almost every time I am in there someone else is trying to use EBT for their purchases, and the EBT machine is down, or slow, or the cashier doesn't know what to do. It is probably not on purpose, but I feel for the families trying to use EBT who unload their whole cart, just to have the system fail and they have to pay cash, or put everything away. read more

This Smart & Final location on 7th Ave and Geary is undergoing some improvements. And since reorganizing the store it is really outstanding. The selections are better and the displays are easier to access. I just discovered that this Smart & Final location now has a produce section, complete with fresh herbs. And these herbs are nicely packed in potters soil. That is really neat because you can simply take it home place it in a glass or cup, add water and keep it in the kitchen. No need to refrigerate. That way the herbs stay fresh and last longer, naturally. I was just in the store yesterday and it looks as if they are also enlarging the isles and making sure all items are easy to find and within reach. Oh and the parking lot is being repaved. How's that for convenience! Ha! No doubt I will visit this location more often, now that these new improvements are being installed. Check it out next time you are in the neighborhood. Oh and yes, Smart and Final has some great deals every day. Especially on dairy items. read more

I preferred S&F quite a bit more before they remodeled the whole place and (seems like) increased their prices to pay for said remodeling. They used to be very well priced for buying in bulk. It's across the park from where I live, and I pass a safeway to get there, so there doesn't seem to be much incentive to come here anymore, unfortunately. I spent awhile yesterday wandering around the store noticing that none of the staples I go there for are priced as invitingly anymore. Also, be careful of their parking lot.. I know they tow quickly, and I've heard of them accidentally towing shoppers they thought were non-shoppers--but that part is hearsay, so take it as you will. When I park someplace like that, I usually try to give whoever is in charge of towing some eye contact while I'm near my car and a wave on the way in.. this city has violent towing fines. Many bring their own bags to carry stuff home; if not, they've got some oversized plastic bags that are 7 cents each but are not friendly to carry for far if they're heavy. read more

In general the team here is pretty friendly and the selection is pretty good. My main complaint is that this is sort of a lower grade Costco in the sense that most of their items are in larger bulk sizes. Not everything is the case, but much of what you can buy is for a larger group. They have a pretty good breakfast food selection, and the hours are pretty good as well. For fruit and vegetables I would still recommend some other options nearby. read more

I think his name is Jeremy. Awesome multitasking. He helped a customer before me with return question (FYI all sales are final), he zipped up my bag of cherries without me asking (why didn't I think of that), and he was also watchful of the popular cherries on sale (customers were picking through them). I think the store has transitioned quite well to the pandemic precautions, making checkout more efficient than other stores. Thank you to the essential workers!! read more

Convenient, cheap, clean Only downfall is they charge for bags... They should really get some paper bags read more

Security guard is so rude to customers! Yelling at people while waiting in line! That's how you lose business, main reason why the Smart and Final at Bayshore shut down! You cannot do that! His job is to make sure that everyone is safe, not to yell! I am thinking about not coming back here! Not while he's still working here!! I hope someone fixes this problem! He needs to go! Update: my mom suffers from Diabetes and Rheumatoid Arthritis, (this means her joints swell up pretty fast), she cannot stand in long lines so she always tries to wait in the car! This time, though, decided to join us at shopping. After the incident at this store her blood sugar spiked at high levels. We've had to get her home almost immediately after this guy yelled at us! My mom's blood sugar is usually at 120 but after that it ended up being almost 300! read more

The best Smart and final Palm springs California. Every time I'm in the store I am asked at least four or five times if I need any help finding something. All the employees are great, but a couple of them stand out. The Manager Ignacio, is so very helpful. There is also a stock person PJ that always asked if I need help and even loads my grocery's into my car. Sometimes I shop at the Palm Springs Smart and Final 6 or 7 times a week, and the staff is smart, the lady's are strong and do a lot of heavy lifting for me. I totally recommend this location. read more

I don't normally go to Smart & Final when I go grocery shopping. It's a fairly large store, but it's almost always empty. They have their own parking lot, but because no one ever goes here, part of it is used as a non-attended paid parking lot. The only thing I come to get here is the milk. It's cheaper than Safeway or Trader Joe's or Fresh & Easy or Costco, or, well, you get the picture. You have to pay if you want a bag, so bring your own or don't buy too much and just schlep your stuff home by hand. read more

3.5 stars for this place, here's why: i came in here looking for candles and a cake cutter (for my 12"x15" cake, see my review for Schubert's). It was close to Schubert's where I bought my cake. It's been years since I've been here. I looked for the candles and they have regular candles (24ct) for $0.89 and bigger candles (12ct) for $0.99. WAYYYYYY cheaper than what they sell at Schubert's or Walgreens. But I didn't find any cake cutter. The place is ok, not the cleanest and neatest place but you'll find what you need for cheap. read more

Oh, they were just remodeling...duh. I stopped by because what I saw through the glass doors was completely different. It's now a new, clean mini Costco! It's exactly was SF neighborhoods need. A place to buy things in bulk to stop living like a college kid and start becoming a mom! Well, my mom at least. Love you mom ^^ . read more

It could be better. Very understaffed when I was there and the checker seemed like she needed help

Store was clean and well lit. Shelves were not cluttered. Items were priced moderately. Great specials. read more

The best way to describe Smart & Final is, it's a miniature Costco, and, it's right in the neighborhood. It has the best of both worlds.

Good Local Inner City Shopping , to Purchase for Small or Large Family / Friends Gathering Without the Hassle of Costco. Prices Very Competitive. Top Name Brands and Iris ( smart - final ) generics . read more

This is just for the customer service. I've been here about 5-6 times over the past two months. Every visit, the cashier has been pleasant, helpful, and efficient. Great job! read more

It' been a long while since I've been to a Smart & Final. For some reason - I was expecting a bit more in variety and hoped for some gourmet and organic options, but just saw mostly the standard supermarket basics...but in larger sizes and quantities....like giant cans of beans, soups, 2-pack cereals, etc. It's sort of mini Costco-like warehouse where you can buy some bulk items, but without a required membership. Some good savings here, but since I don't live close by, it's not worth a special trip out. I'll be sticking to my trips to Trader Joe's, Safeway, and occasionally Whole Foods and a Costco run. read more

O Smart & Final--you were clean, well-stocked, and offered me a bathroom when nobody else would. Bless you, Smart & Final. Bless you.

OOoooooo remodeled, very fresh, new, and vibrant! kinda like luckys. very good service.