Khala Bridges is the real deal. Patient, professional, and genuinely cares. I will be honest. I was a difficult client. Khala showed me multiple places, I went and looked at options through other channels, and at one point she probably thought I had moved on entirely. She never made me feel bad about it, never pressured me, and stayed professional and kind throughout. When I was ready to commit, she came through immediately. I just signed a lease for me and my son, and I could not be happier. This is exactly what I needed and Khala made it happen. If you are apartment hunting in Chicago, especially in the South Loop, ask for Khala Bridges. She will take care of you. And Cassie, thank you for building a company with people like her on your team. It is rare. 10 out of 10. I will recommend to everyone I know. Best, Christian S read more

I reached out to Smart City for assistance with my apartment search and was divinely paired with Uri. He was attentive and knowledgeable which put me at ease initially. Uri was able to find excellent apartment matches that fit my needs and wants. So much so, I was able to apply for apartment on the first showing. I would definitely recommend Uri and the Smart City team. read more

Miranda helped us find an apt in Lakeview that checked all of our boxes. She was very accommodating and knowledgeable. We were referred to Smart City and we will definitely refer anyone looking to relocate to Chicago. read more

This company is amazing!! I'm so happy I heard about it on Reddit. Arael is my agent and she has been phenomenal to work with! She truly went above and beyond to help me find the perfect place. She's so kind, patient, and willing to pivot as my thoughts and wish list evolved and changed. She's a wonderful listener and knows the city so well. She found so many great apartment options to consider that gave me everything on my wish list and more. I feel so lucky that I was paired up to work with her! I live out of state so trying to navigate the apartment rental market alone would have been so stressful and daunting. Arael made it so easy. She sent me apartment options and did all the outreach with the buildings and brokers on the other side and set up appointments. She even did virtual tours for me. She walked me through places on FaceTime and followed up with videos and notes. She even took videos of the neighborhood so I could get a feel for what was around the building. Having Arael's expertise and opinion meant the world to me. And now I'm being connected with the concierge team. Wow! They help set up internet, utilities and things in your apartment. It's going to be so easy to move in! They even provided me with recommendations for movers, cleaners, furniture rental/buying, renters insurance and more. They offer so much help! The best bonus about this whole process: it's FREE for you as the renter! I didn't have to pay anything for this incredible service of Arael and the concierge team. They get paid by the apartment complex. This company made my life so much easier!! This process has been fantastic and stress free. I highly recommend! read more

I believe this company is great, but if you have Khala as your apt locator, you're definitely in good hands! She was great and knowledgeable about various areas, as well as what's best for you based on your needs. read more

Great work, very professional and helped me find an apartment when I wasn't sure if I would! Elias Shakkour worked tirelessly with finding me what I needed! Highly recommend! read more

This company helped me find my apartment and decrease my stress from moving. Eunjee S, my broker, was amazing with answering all my questions. She was quick to reply and went above and beyond with all my needs. I highly recommend her and this company if anyone is in need of a new apartment!! read more

Fantastic service!!! I'm making a cross-country move and don't know anyone in the city, so I really needed help finding an apartment. Other apartment locators gave me listings from big property management companies with bad reputations and made me do all the work of separating the wheat from the chaff. Or they wanted me to sign a contract to guarantee their commission (ha!), even though I could've found the same listings myself just by looking at apartments.com. Smart City paired me up with Nick G., who asked great questions to help narrow my search and prepared a list of places I wouldn't have been able to find on my own. I was only in town for one day, so Nick set up all the appointments and drove me around to tour my favorite listings. Between the jet lag and normal anxiety about making such a big move, it was helpful to have someone with me who remembered to ask property managers the right questions. He's knowledgeable about the rental market, shared insight and gave me good advice without pressuring me to make any decisions. When I did pick an apartment, he walked me through the lease options and helped nudge the property managers to expedite my application. Afterward, Steven reached out to me with a complimentary service to navigate all the logistics. He helped me find movers, set up my utilities, and got me a deal on renters insurance. I really can't say enough good things about Smart City. 10/10 highly recommend. read more

Absolute awesome experience with Smart City. Kelli Poles helped my roommate and I find an incredible place. I love how we got a website with her top picks based on what we were looking for. This was truly a life saver moving to a big city and not knowing much. I am so grateful for the personal attention we received. Cannot recommend enough! read more

Noah was so helpful in contacting and finding properties for us while we were in from out of state. By the time we had looked at a few he knew exactly what we were looking for and even offered to send us videos of additional properties once we went home. Not only was it at no cost to us, but he also brought us a coffee! So thankful for SmartCity and Noah Soistmann! read more

I found Smart City through Tiktok and I'm very glad I decided to take a chance with them. Eric was excellent, very helpful in finding good apartment options, answering questions, and generally making the process of moving to a new city a lot less stressful. I recommend this service, especially Eric, to anyone looking to move to the Chicago area. Their free concierge service that helps set up movers/utilities is also a great added perk. I have already passed along this service to some friends and acquaintances looking to move to Chicago, and they have told me they've had good experiences as well. read more

I am moving from CA to Chicago and needed to find a place within 3 weeks to start graduate school. I found out about Smart City from Tik Tok and I connected with their website and my inquiry was addressed immediately. Miranda was so thoughtful when curating my apartment list and she really considered all of my non negotiables. She not only curated my options but she set up all my tours in one day so I was able to fit them in my busy schedule. I was so nervous about not being able to tour in person and Miranda was happy to offer remote tours and walk me through each unit. I really appreciate the work that Smart City is doing. I was able to locate and secure my place within a week. read more

Using a broker was my last resort when it should've been my first! I was contacted the following day and we hopped on a call discussing our non negotiable, location, price, etc. Nick was incredibly helpful and attentive. He checked in on our progress and what we wanted to do. he was beyond patient when we had a change of plans. I highly recommend using Smart City. Amazing help and we were able to sign with one of the recommended properties. read more

Hunter from SmartCity blew me away. I was skeptical that he'd be able to find my partner and me an old construction building that was modernized with closet space and A/C. To my surprise - and with full admiration - I must concede that Hunter proved me wrong. He was quick to get to know us and our needs, reach out to agents, and schedule tours. He asked my thoughts along the way and provided his insight. Cherry on top? Hunter left both of smiling along the way. Thank you Hunter! read more

Krystal and team are incredible!! 5/5 stars. I worked with two different brokers before getting in touch with Smart City and no one compares. Krystal was able to place me within a week! read more

They are absolutely amazing!! I am moving from a different state and Rachael was incredibly helpful and very transparent. She sent me videos of everything from my exact apartment - to all the amenities in the building. It's incredibly difficult to find a good apartment in the summer time and she helped me find a perfect fit. I highly recommend working with them and also check out their TikTok! They post awesome units there and provide pricing. 10/10 recommend to anyone looking to move to Chicago :) read more

Absolute lifesavers! I'm in the process of moving from Australia to Chicago, which is a huge move, especially considering I knew nothing about the rental process. I reached out to Smart City and within 24 hours I was paired up with Karington Cox, who was able to explain the process and begin to put together a portfolio of apartments that met the criteria I was looking for. She moved quickly to ensure I got the best apartment and had a place to live from day one in my new city. Extremely professional and cannot recommend them enough! read more

I have used SmartCity 2x now and their agents are always great at finding apartments that help your dollar go farther. They are personable, professional, and really go above and beyond to make sure you get your dream apartment. Our agent Nick from SmartCity Chicago was especially wonderful. Not only was he knowledgeable about the complexes and their management, he also shared tons of details about the surrounding area & provided out of this world service for my fiancé and I. He helped ensure we made the best decision for us & that's what you always hope for with agents. Super happy with SmartCity! read more

Smart City is your one stop shop for finding an apartment, booking movers, setting up utilities and helping you through every step of the moving process. Vanessa Cordova was our realtor and she was very smart, helpful and efficient. She made all the tour appointments and we just showed up! She helped us find our dream apartment and has been very responsive to all of our questions. I will be using Smart City again and will recommend to my friends. Thanks for all the help! read more

I worked with Justine baptise to find my new apartment via smart city. She was super responsive, listened to our needs, and helped us every step of the way. While apartment viewing she even drove us to the individual apartments and she dropped us back off. She's wonderful! Would highly recommend their services. read more

Their agent Nick Gallegos provided us great service! He was one of the first realtors who responded to my realtor search on Yelp. We moved from Canada to Chicago, and he made our move so much easier than it could have been. He was very friendly, responsive, and knowledgeable. He managed to find attractive listings for us when other realtors could not. Every time we requested something, he was more than happy to accommodate our needs. We highly recommend him for your next move! read more

Hunter with the Smart City Chicago team was excellent--he made my apartment search easier and more carefree than I could've ever imagined! He was incredibly quick to respond to all of my questions and requests. Hunter truly cares about his clients and he stops at nothing to ensure a smooth apartment search process. His support every step of the way is much appreciated and I couldn't be happier with my new apartment! Thanks so much Hunter and Smart City. read more

Mina Metropulos is the GOAT. Moving is hard, moving from halfway across the country is harder, but I've taken a leap of faith and decided to start new chapter and move to Chicago. I was highly anxious about housing but knew the Smart City name as I am a native Dallistite, so I sent an inquiry to the website and was matched with Mina, from the jump she on my side with loads of knowledge, enthusiasm and an insane amount of patience. I am notoriously indecisive and ask A LOT of questions, Mina had and answer for each and every one of them with insight into things that I didn't even know I needed to know to make an informed decision. Mina has gone above and beyond, not only do I have a new home, I have a new friend !! Truly, I am so thankful for my experience. read more

It's not too good to be true! My partner and I were admittedly a bit challenging to work with at times, but our agent was so patient and always willing to help. We ended up finding a great place to live. 10/10 recommend read more

Karim was a great help in finding my dream apartment with a trustworthy management company. He looks out for all the little details to make sure you know what to expect and points out both pros and cons. read more

Smart City was sooo helpful. Not sure if apartment hunting would have gone as smooth as it did without them. Colin was amazing in assisting with looking for an apartment. He guided me through the whole process and made sure to find me options that were in my budget but also some of the important things i was looking for in an apartment. Couldn't recommend enough!! read more

Mina M and Smart City ROCK!! I was in the market for a rental after selling my home and Mina worked diligently to find me options to match my super pickey needs. She did her research and advocated on my behalf with property managers. She listened to my needs and fine tuned her search to match. Not only was she professional, efficient and enthusiastic, she's also just super cool as well!! Mina found me the perfect property although in the end I decided to buy rather than rent. I highly recommend Smart City! Ask to work with Mina!! read more

Jacob is AMAZING. He's responsive and patient. Not once did I feel like I was asking too many questions. On the tours, he asked the right questions and made sure I knew all the numbers along the way. He is quick and I got busy for two weeks or so and he was sure to follow up politely and efficiently. I will continue to use Smart City in the future if we plan to move again! Jacob deserves a million dollars for his service and efficiency. The whole experience was as smooth as can be and not even stressful one bit! read more

Coty W. was everything you would want out of an apartment finder and more! Knowledgeable, attentive, quick response times, polite, hard working, and all around pleasant to work with! We plan to reach out to Smart City and request him specifically the next time we are looking to move. read more