We recently had to bury our son and everything was unexpected. How many people make plans like this…read morefor someone in their 30's? It was all so shocking and Linda and David were compassionate and helpful, listing what we had to do and in what order, and they kept us on track. They were very accommodating and the small service was beautiful. I cannot thank them enough for being so patient, so considerate of us as we sat in shock trying to get through the planning.

Thanks to the folks at Crippen & Flynn, specifically Lisa, Linda, David, and Ruben, the funeral…read morearrangements for my mother went very smoothly. My first meeting was with Lisa, who explained everything clearly and was extraordinarily patient and accommodating. I had a follow-up meeting with Linda, who was also very helpful and made me feel at ease. I appreciate that Crippen & Flynn allows for customization. We started with a package, and then I was able to add or remove any services that I did or did not want. David and Ruben were the attendants at the funeral and cemetery. They were kind and respectful, and again, everything went very smoothly. It was a pleasure to work with the folks at Crippen & Flynn. Though I hope I will not need their services again any time soon, I will definitely use them again when the time comes.

For both my parents, the Neptune Society made it easy during a difficult time. From the first call…read moreto them to arranging pickup, to getting the death certificates and the cremains, they were fast, sympathetic and professional. A special note of thanks to Noel Hanna for going out of her way recently with my mom's arrangements.

My roommate had this service for both her mom and dad and when they died a few years ago I was…read moreamazed at how quick and slick this service works. I was so impressed I bought a plan for myself so it will all be taken care of so my daughter dosent have to deal with the whole process. Also the cost was far more affordable than any funeral home costs. Highly recommend the Neptune society whenever the subject of death comes up!!!

Both my parents wanted to pre-plan their services. At the time of planning we were helped by David…read more He was nice, thorough and made the process easy. I have to say I wasn't excited to plan every detail of my parents funeral as they are still alive, but I am thankful we did because David made it easy and I know we will appreciate it down the road. Thank you again for your patience and d help!

It's never a good thing well a love one pass and there are so many things to deal with, especially…read moreduring this time of Covid19. My father passed on the 5th of June and we contacted Crippen & Flynn after the cornier released the body back to us. They came and removed the body, professional, friendly and respectful. I met with Tom a day later to set up the services. Tom was great and full of information. He has been in the industry for over 30+ years. He made everything a lot easier during this time. Everyone there was very helpful. I would recommend them to anyone in need of funeral services.

Very responsive, friendly and helpful staff. Tiffany answered all of my calls and questions and got…read moreme through the paperwork quickly. I would definitely recommend if you're looking for comprehensive cremation service.

I cant begin to explain how helpful Lori Love has been thru this process. This is my second time…read morereaching out to Lori for help. My 1st contact was over a year ago. I was researching preplanned arrangements for a friend. Lori provided me with all the information I needed to pass on. This time around I was preplanning for my fathers services as he has become very ill. She clearly explained everything to me and made the process simple and understandable. I had contacted other services just to make sure and those other places continue to call me to try to "sell" their services to me. Although, I understand the business aspect of the call backs, it was frustrating to get repeat calls when I already told them I had committed to another plan. Lori was never pushy. She made it clear she was there to assist with the process but did not make numerous annoying calls to close the deal. Thank you Lori for everything!

I just cannot recommend them enough. You will absolutely save a ton of money and get knowledgeable…read moreand compassionate care from their staff. My parents had done no funeral preplanning. My 94 year old dad was in a convalescent home. I asked the social worker if they knew anyone I could talk to about this, and she offered advice on cemetery plot/grave resales as a way to save money for funeral preplanning. Apparently there are people who buy graves and then maybe move far away or something and do not want the graves anymore. Cemetery Property Resales works basically like a real estate agent. They make a very reasonable commission for their services built into the sale price you pay. They are licensed by the state. They help connect sellers of graves with people looking to buy, and the buyers get big savings because we get the price the person originally paid long ago. Who knew!?! I told them I wanted to buy graves at Holy Sepulchre Cemetery in Hayward. They forewarned me that the Catholic Church is very slow to process the transfer paperwork. First I would complete the purchase agreement and pay for the graves with Cemetery Resales, and then it could take maybe 2-3 months to process the transfer paperwork, unlike most other cemeteries where it is done that same day when you purchase the grave. Which at the time was fine with me. First I met with Holy Sepulchre Cemetery staff so I had the retail price information in my hands before I met with Candace from Cemetery Property Resales to see the graves. This way I could compare the retail costs of available graves from Holy Sepulchre, to the costs of the resale graves, as well as know the additional costs for the opening, closing, vaults, headstones, etc. Candace met me at Holy Sepulchre and we located the available resale graves. She supplied me with all the individual grave location numbers and their prices, and what was included with each grave site. She helped me figure out what would be an additional cost based on the individual grave site. She let me know that after I purchased the grave through her, I would pay any additional costs directly to Holy Sepulchre. After my meeting with Candace, I was able to go get my mom and bring her to the cemetery and easily show her what was available. We made a choice and completed the purchase agreement with Candace. So here's the part that really showed me how lucky I was to work with Candace. We had just purchased the graves, and a few days later the convalescent hospital met with us, and said we should start planning for hospice for my dad. I was in total shock and I panicked. I walked right outside and called Candace, who oh so patiently listened to me completely lose my mind wondering .... What if my dad passes before the Catholic church finishes the transfer paperwork? What will we do? Keep him in a fridge at the funeral home waiting for the church to finish the paperwork for months??? Candace was so calm and reassured me that everything would be OK. She said, don't worry I am on it and I will do everything I can with the church to get it done right away. Candace is a woman of her word. She is a true miracle worker, she moved heaven and earth to get the transfer paperwork done as fast as humanly possible. Within days she had finally reached the right person at the church to talk to. She kept me updated regularly through the process and before I knew it everything was done. Finally I could relax and not worry anymore. Thankfully dad is doing much better these days, and now everything is done for when the time does come. I am beyond grateful for everything the Candace did for my family. Candace is an absolute angel, such a kind and compassionate person, with decades of experience. Candace was knowledgeable, responsive, quick to communicate and follow up, and provided me with all the answers I needed and a fountain of emotional support for my journey through this. What a blessing it was to have her help me through this process. Thank you from the bottom of my heart Candace for everything!!!

Legit plot sales. I was able to use the plot shortly after. Glad I got a deal from Michael, very…read moreprofessional and helpful. Would use again.

Very compassionate and reasonable fees. The staff tries to accommodate the best they can, during a…read moredifficult time.

They did an excellent job on the services, both Phoenix and Gene provided great help. We had no…read moreidea what to do, but they explained to us in very detail and responded very quickly. Very professional, and respectful. The only bad experience we had is purchasing the flowers. The default delivery address was NOT the funeral home will be held; need to update the funeral home address manually. If people didn't pay attention, their flowers might be delivered to the wrong location. Because we didn't receive a few. The staff from flower platform was very nice, but one of the flower shops (we don't know which one) was not good. They delivered flowers late and missed one of the flowers. Suggest to follow up after placing flower orders.

"While I've read some of the other reviews, I truly believe you can't please everyone all the time…read more Sherri created a program for my brother and did an exceptional job, highlighting all of his favorite things perfectly. She is an incredibly giving and compassionate person. When you lose a loved one, it's easy to feel overwhelmed and accidentally overlook a detail or a photo. However, Sherri is a true professional who works tirelessly to honor your loved one's memory. If I could give her 10 stars, I would. Thank you, Sherri, for creating such an outstanding tribute for my brother."

I was extremely proud of the products my family and I received. In addition to obituaries we also…read morehad t shirts made . It was Convenient to have both products done by the same person.. we provided the service colors but didn't ask for any particular design on the obituaries. The person clearly read the life story and provided a design that correlated with the deceased persons career. This made it extremely personal The shirts and obituaries were ready in under a week. I completed their online form and followed up by phone the following day . Communication was done via email and text. Prior to printing we received product samples . In lieu of uploading the phones I created a Google album and shared the link. Pick up for the products was in oakland

We've had yet another death in our family and City Cremation has made it affordable and an easy…read moreprocess for us. We initiated the service online and one of their lovely staff reached out to us immediately. We needed the cremains mailed to us and City Cremation was able to accommodate our needs.

As of right now(08/01) I still haven't received my uncle's ashes. Their funeral arranger, Ms…read more Hawkins did call me on the 14th and scheduled a day for me to come in to pick up the ashes and death certificate but unfortunately I had prior arrangements on that specific day. So I asked her if can set up an another appointment date so I come in she said she would call me back when their truck comes around again (?). She never called back. In fact, as of this writing, I had to call to inquire about the ashes to which she asked to be reminded the day of my uncle's passing in order for her to pull up the file...But I guess in her defense; she deals with families everyday so it's easy to forget one.