Serena and everyone who works at Cypress Lawn were hands down, theee best! We felt the comfort, warmth, and got all the assistance we needed for my Brother's Viewing services. Every question we had, Serena had an answer for or found a solution. Our brother's service was beautiful and I would like to Thank Serena and staff for the professionalism, comfort and guidance they provided us during our difficult time of lost, grieve and even just being there when we needed it. I would recommend Cypress Lawn Memorial to anyone who needs guidance for giving their loved ones a Beautiful Viewing Ceremony. The Olivet Chapel is what I would go for as it can host lots of people to gather for your loved one. Serena and team, Thank You so much for everything you've done for my Family and I! read more

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customer service!!!!!! Communication and professionalism!!! For all the charges, they could have been on time for my mother's graveside service, somebody dropped the ball somewhere... It was extremely awkward! Also charging 1000.00 for extra graveside chairs is a joke!!!! read more

We would like to sincerely thank Sandra Guzman for her assistance with my father's cemetery arrangements. During such a difficult time for our family, she showed genuine kindness, patience, and professionalism throughout the entire process. She took the time to clearly explain everything and answered all of our questions with care and understanding. Sandra was very accommodating when scheduling meetings and made herself available when we needed guidance, which brought us a lot of comfort. Her calm and supportive approach helped ease the stress of making important decisions during an emotional time. We would also like to extend our gratitude to Sabrina Arsalan, who assisted us with my father's funeral services. She was equally supportive and attentive, and helped ensure everything ran smoothly. Her guidance and coordination made a meaningful difference and helped the service come together seamlessly. In addition, we want to acknowledge the reception staff for their warm hospitality. They were attentive from the moment we arrived and made sure we were comfortable, offering coffee and water and checking in to see if we needed anything. We are truly grateful for the respect, care, and compassion shown to our family. Sandra, Sabrina, and the entire staff helped make a very difficult experience feel more supported and manageable, and we deeply appreciate everything they did for us. read more

Cypress Lawn Memorial Park - Tiffany Chapel - Funeral Services & Cemeteries Near Me - Colma, California

Best funeral home with warm, sensitive, caring & thoughtful service and great attention to details and customs. Beautiful venue that is welcoming, elegant and peaceful. I have planned a couple of funerals here for loved ones including my father and my father in law. They offer different package deals and think of everything you might want to remember and honor your family. And the team and staff here are all so kind and respectful. It really takes special people to do this line of work. I have attended at least several funerals here over the past years and each one has always been well done. I highly recommend this place. read more

My parents had preplanned their funeral arrangements with Cypress Lawn years ago, and when my dad passed, there was quite a bit of confusion as we tried to gather the information, understand what had already been arranged, and figure out the next steps. Navigating all of this while grieving was overwhelming. We were assigned to Carlo, who guided us through the process with patience and compassion. He was accessible, responsive, and kept us informed every step of the way, despite our seemingly endless questions and requests. He never made us feel like we were asking too much and always took the time to make sure we understood what was happening and what came next. We are incredibly grateful for the care Carlo showed our family. His kindness and support made the process easier, and we truly appreciated having him there to guide us through it. read more

Although Cypress Lawn's services were good for my father in 2019, the services were absolutely dreadful for my mother in 2024. Poor communication, unable to access the chapel on time, incorrect spelling of name, terrible experience when dealing with headstone, two different counselors for service which resulted in a late service, unprofessional behavior at gravesite burial, no accountability by counselors or supervisors or management. The entire experience was awful. I would NOT recommend having your loved one buried here or utilizing their funeral services. read more

Review Last Saturday, March 14, 2026 was my mom's funeral service. What should have been a time for grieving and honoring her turned into chaos, stress, and complete disappointment. I'm getting ahead of myself. Let's start from the beginning On January 31, 2026, me, my wife and father met with Ed (funeral arranger) and Arlene (planning counselor). The meeting went well. We spoke about the basic stuff like, date of service, prayer cards, flower arrangements, and priest etc etc. We were going to use my mom's life insurance  to pay for everything. Since my mom died out of the country, we already knew the life insurance will take longer to process. None of us thought it would be a problem but boy was I wrong.  Probably a week later, Ed and Arlene informs me that we can not continue with the service due to the delay of the life insurance. Original date of mom service was February 21, 2026 but we had to change it. At the time it was TBD cause we didn't know when they were going to get the life insurance. For about 2 weeks, Ed and Arlene would call and ask me , in a nice way, if I was able to pay out of pocket. They both asked a few times for those 2 weeks. To ask if I can pay out of pocket is crazy to me.  On February 26, 2026, the life insurance went through so we paid for the niche, service and secured a date for service , March 14,2026  On March 8, 2026, I went to drop off my moms urn so they can transfer her urn to the cypress urn   From February 26. 2026 til March 13, 2026, I haven't heard from Ed in regards with the service or anything . Even though in the beginning they were hounding me about how to pay for the service  On March 9, 2026 I texted Ed to check in and asked if everything was ready to go for Saturday. I asked if prayer cards, priest, and  were good?. I even asked if someone will be at the Pavilion Chapel at 830am so we can set up. His only response was "yes someone will be at 830am"  On March 13, 2026 I called Ed to ask about what type of table cloth I should buy for the tables. He then decides to ask me how i would like to set the seats and tables. He caught me off guard because I was not prepared on how to answer that question and I was wondering why would he asked me that the day before the service . Wouldn't he have asked that weeks prior? The service was scheduled from 9:00 AM to 12:00 PM, with the burial at 12:30 PM. We arrived around 8:20 AM. When I returned at 9:00 AM, I was told my mom's urn wasn't even there. Let that sink in, the most important part of the service was missing. I spoke with Paul and Andre, who were assigned to us, and Paul told me they thought we were bringing it. That was completely false. I personally dropped it off a week prior with Arlene. I then called Ed and he repeated the same excuse. The lack of communication was unbelievable and inexcusable. It took about 20 minutes into the service before my mom's urn finally showed up. While dealing with that, I found out my daughter had been handed a flower arrangement. As she tried to place it on the table, where my mom's urn should have been, Paul made a comment to her instead of helping. No compassion, no awareness, just unnecessary remarks to a grieving child. It didn't stop there. My wife and brother in law had to set up the refreshment tables themselves. They asked Andre if they could move two tables, and he said yes, but didn't lift a finger to help. Why is the grieving family doing the work? Why are we the ones setting up on the day we're supposed to mourn? Throughout the service, I had to repeatedly ask for basic necessities such as chairs, water bottles, and tissues. There were elderly guests standing, and no one thought to bring out more seating. We were already 45 minutes into the service before these essentials were even available. This is basic funeral service and nothing was prepared. ***See photos for continuation*** read more

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1370 El Camino Real Colma, CA 94014 On the day before Easter Sunday, I had the honor to visit relatives interred at Cypress lawn Memorial Park. My late-Aunt left instructions in her will that we should visit this place. Cypress Lawn is a beautiful well maintained cemetery. Although it's not as nice as a national cemetery, it's a lovely place and offers wide roads and paths. We visited a mausoleum. The place was peaceful and well kept. Then we went out to visit a gravesite. The lawn was thick and had some ruts. I spotted some graves of veterans, and I left coins and brushed off their headstones. Rest in Peace read more

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Hi it is Kacey Thank you so much For your Time And Thank you so much For The Funeral Services Every thing Was Beautiful And Delight I'm grateful for everything you do read more

Cypress Lawn Memorial Park - No Problem Yes Sure I will be Sharing More Photo - Funeral Services & Cemeteries Near Me - Colma, California

Several years ago, I got the lettering on my parent's stone refinished at a local monument nearby which was nicely done. Fast forward to earlier this year when I noticed that the base and stone had settled in the dirt in which it was leaning to one side. Since I was at the gravesite, I stopped by the office providing a picture and after taking my information they stated that Groundskeeping would be notified and it would be be completed within 7-10 days. Sure enough I received a call stating the work had been done within the time frame and since I was out of town asked if they could send me a picture of the work which they did within minutes. What a great job that both the Front Office and Groundskeeping did and appreciate the communication and follow-up. Thank you Cypress Lawn. read more

The Cypress Lawn team was extremely helpful in planning my late Uncle's cremation and memorial services. I am extending my biggest thanks to Carlo Casareo for being patient with my family as we navigated grief and the logistics thereafter. Carlo handled our case with empathy and the utmost professionalism- we highly recommend his services for anyone looking for a recommendation. He was insightful and was always willing to cater to our needs and provide alternative options. We greatly appreciate his support in guiding us through a difficult time. Thank you! read more

Always loved coming here as a kid to feed the ducks old bread. Has always been a tradition in my family. The road can be a little "dirty" so watch where you step when throwing the bread to the ducks. The sun also always shines bright in this area even if you wanna take a little break and rest in the area. read more

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I had a very positive experience with Cypress Funeral Home during a difficult time for my family. From the moment we walked in, the staff treated us with genuine compassion, accommodating , and professionalism. The facility itself was peaceful, well-maintained, and clean, which helped create a comforting environment for family and friends to gather and remember our loved one. Every detail, from the service arrangements to the coordination on the day--was handled smoothly and respectfully. A special thank you to Carlo, the arranger, who guided us through the planning process with great care and understanding. Who took the time to explain every step of the process clearly and made sure we felt supported without ever feeling pressured. We are also thankful to Eva and Arturo, who assisted during the service and ensured everything ran seamlessly. Thank you again. I would recommend Cypress Funeral Home to anyone in need of funeral services. read more

Cypress Lawn Memorial Park - Funeral service - Funeral Services & Cemeteries Near Me - Colma, California

Cypress Lawn is very organized & professional. They make a challenging process easy to understand and navigate. I appreciated the timely responses and clear instructions - this was a tremendous help during a difficult time. I would like to acknowledge Paul, Linda & Gina for their tremendous work ethic and their care and understanding. They did not treat us as customers- they treated us like family. read more

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Cypress lawn has done an excellent job cleaning up the mess I prior complained about. The trees are almost all cleaned up. Still alot of dead unnecessary branches laying around. The grass has been looking great as well. Thank you for cleaning up the grounds. Very happy read more

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We had my dad's services & reception at the Tiffany Chapel on 6/3 and it was a beautiful send-off. Part of the great experience we had was the staff. Sadie, the Funeral Arranger, listened to our needs and vision, she made it happen. She was very patient with us and made us feel comfortable during this difficult time. Coco, the Advance Planner Counselor, was very detailed and nice. She helped find a great niche spot for my dad. Regarding the day of the services, we had 3 great coordinators; Eva, Nicholas, and James. They were amazing throughout my dad's services/reception. They helped with anything we needed at the chapel and the reception area, they were very kind to our guests, and most of all, made our family feel welcome. Our experience was amazing from the coordination through the closing of my dad's service. Biggest THANK YOU to them for making our dad's services extra special! read more

I highly recommend this memorial park because of its cleanliness and the beautiful scenery. When visiting my family here, it brings me joy seeing how clean it always is, the grass is trimmed properly and the roads are always well maintained. In addition, the sky always looks so beautiful because of the open space. Because of this aspect, I always spend a good amount of time while visiting, and I always leave feeling at ease. read more

Dear Cypress Lawn Memorial Park Team, We would like to express our sincere gratitude for your support and guidance during this difficult period. Your team's professionalism,compassion,kindness, patience, and clear communication significantly alleviated our burden. We acknowledge Carlo Casareo, his dedication,commitment,promptness and attention to detail, reflected in his hardwork took a massive weights off our shoulders. We commend him for his exceptional efforts. We recognize Precy Moya, who efficiently navigated the acquisition of the Pre-need Memorial Plan, overcoming challenging weeks with greater ease. To the staff who showed remarkable kindness during the two-day funeral viewing and final services, thank you for your extremely comforting care. Again, thank you all for helping us honor Melchor F. Gorospe with such dignity and respect. Your service was truly appreciated and we are forever grateful. read more

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Our family would like to express our sincere gratitude to all the staff for the exceptional care and support provided during my mother's funeral. We truly appreciate Carlo for his kindness, guidance & ensure every detail was handled with dignity, compassion & respect. We also truly appreciate Stefan for guiding us in the cremation process and related procedures. We highly recommend their services to anyone in need of compassionate funeral care. read more

Cypress Lawn did a wonderful job with everything related to my father's burial. From the first day, our concierge (Coco) helped us plan all the details. There are so many things to take care of and consider, but Coco took the time to walk us through everything. We picked a beautiful plot location and burial headstone on the first visit. Over the next year or so, we made many requests and changes. Coco was kind enough to accommodate them all at a reasonable price. When it came time for the funeral, Coco and her team were amazing. We had a beautiful service at one of their historic chapels right near my father's burial plot. Our guests had a great experience. Everything at Cypress is well taken care of and beautiful. Their attention to detail is second to none and staff is very attentive. My family is so grateful that my father is well taken care of and buried in such a respectful place. My family looks forward to regular visits to my father's burial plot to honor his memory. Thank you Cypress Lawn! read more

The place was very clean inside and outside. I attended a viewing. The workers were professional.

We are deeply grateful to Eva Bressler and James Beamide at Cypress Lawn Funeral Home and Memorial Park for the exceptional care, compassion, and professionalism they provided during my mother's services. Eva and James served as the Staff Coordinators for my mom's viewing at the Tiffany Room and thoughtfully handled every detail. They arranged the flowers beautifully, welcomed and greeted guests, assisted with the guest book, hosted the eulogy portion of the service, provided technical support for the slideshow and music, coordinated the banquet room, and ensured everything was cleaned up afterward. Their calm presence and attention to detail brought comfort to our family during a very difficult time. The following day, James continued to go above and beyond by guiding guests to the church service at Holy Angels, driving the hearse, coordinating closely with the priest and pallbearers throughout the Mass, and leading our family and entourage to the burial site. He also coordinated with the priest during the burial ceremony and assisted family members with compassion and professionalism throughout the entire process. Thank you, Eva and James, for helping us honor my mother with dignity, care, and respect. Your support meant so much to our family, and we will always remember your kindness during this difficult time. read more

This review is a bit tardy for I was in need to find the right words to describe my experience in having had the pleasure to work with Carlo, Olga, Eddy, James, Robert, Bella, Silvio, and the caretakers who made sure that my Meemeng's visitation and funeral were handled in the utmost professionalism and empathy. The recent passing of my Memeng left a gigantic mark and was on my own to face this daunting task to lay her to rest. I sat alone in the conference room when I met with Carlo who meticulously explained the details of the funeral packages and with Olga who patiently walked me through the cemetery arrangement. It was not easy to be yet again in this process 20 years after my Tatay's passing but felt at ease and had confidence that the arrangement will be coordinated and handled accordingly with sympathy and care. I am beyond grateful for having felt to be in the best of hands with Cypress Lawn's finest. I would also like to extend a special thank you to Willie's Catering for the delicious meals served at the visitation and funeral reception, GellieMakingMemories for the beautiful set of floral arrangements, and Top Hand Ranch's Richard and Shadow for the stunning carriage ride of my Memeng to her resting place. read more

Great service, nice staffs, and wonderful environment. Jess Chen was in charge of my mother's funeral service, he handled every detail of the service with grace and dignity. He was incredibly organized, ensuring that the ceremony flowed smoothly while remaining sensitive to our family's emotional needs. I also want to commend the cemetery itself for its beautiful environment. The grounds are immaculately maintained and offer a sense of peace and serenity. With its lush greenery and quiet atmosphere, it feels more like a tranquil park than a traditional cemetery. It is a source of great comfort to our family knowing that our mother is resting in such a beautiful and dignified place. Thank you, Jess, and the entire staff for your support and kindness during this time. read more

Cypress Lawn did a wonderful job with everything related to my father's burial. Especially Jess Chen. Thank you very much! read more

I worked with Ms.Guzman to make arrangements for my husband's funeral July 2025. At first she couldn't find a date/time slot since I chose not to use their mortuary services. Then things changed. She found a date that coordinated with the funeral home and was willing to help to make this go smoothly. She said she would be present the day of the funeral, blah,blah. The day comes we drive up and no one is there to meet us. A kind gardener stopped to help us and guide us to the burial ground. The funeral home lead the entire burial as no one from Cypress showed up. I went to the offices the next day and after the can got kicked several times it turns out Ms.Guzman went on vacation and didn't leave anyone assigned to my services. Their solution, offer me a bigger headstone/marker. They didn't have her apologize or anything. I will never work with her again. If you have any need for their services look for Sioeli Moala as he did a fabulous job cleaning up Guzman's negligence. read more

Cypress Lawn Memorial Park - The unprofessional unit manager who didn't follow through on her contract because she went on vacation. - Funeral Services & Cemeteries Near Me - Colma, California

On the day of my dad's passing, I just wanted to be alone. But I had to coordinate with his funeral, and the burial arrangements. I didn't look forward to the meeting at the funeral home but it was something I must do. I was waiting for Linda, the funeral director, the door opened and she entered with a warm, empathic smile that put me immediately at ease. She was well prepared for the two hour informative meeting. She broke the programs down to digestible sizes so I can follow. During that long meeting, she didn't take advantage of the situation by selling pricey products to me. Through Linda's help, we were able to produce a memorable video with a beautiful seamless ceremony. The job of a funeral director isn't easy, working with people at their saddest moments. Thank you, Linda for your empathic heart and your professionalism. Kenneth W. read more

Recently a family member was failing. No plans had been made. I reached out to a number of service providers, including Cypress Lawn in Colma. I made clear that we were expecting a death that day or the next. The quote I received included, in very bold red print, urgent encouragement to contract right away, as the discounts indicated would not apply should the death occur before the contract was settled. They were the only company, among the five I contacted, that in any way tried to rush the arrangements. Or had a 'pre death discount' on offer. It seemed particularly tone deaf since we were clearly in an unexpected situation, and while dealing with the medical issues, settling on and contracting with a service provider was not at the VERY top of our punch list. Additionally their pricing was MUCH higher than any of the other alternatives we reviewed. We did not use their services. This review only covers the initial contact for information. read more

It's never a fun topic in discussing this line of business. But, being a business, it is appropriate to share opinions about the service that they provide in mostly sorrowful circumstances. After losing a family member a little over a month ago, I needed their services in providing a restful place and celebration of life for my departed relative. From start to finish, the staff here were on point in helping me and my family minimize the stress involved in such an emotional time. The first and main engagement was with Thomas Chiu who reached out to me the day after in getting things started. I made an appointment to meet at the mortuary later in the week with a friend to complete all of the arrangements including the service and other necessary details that needed to be confirmed and done. Over the next four weeks, we worked together along with a couple of family friends and relatives to put together the service, burial, and post service meal. I did not know about Cypress's Viewologies and streaming and recording capabilities for services. Thomas also helped arrange the program printing and coordinated the prep for the musicians for the day of the service. Do ask when you prepare for your service. Big thanks to Eva at the service and burial, another director who guided us through the event and adding many touches and traditions consistent with our family's Chinese and Catholic beliefs. Also, thanks to the crew at the burial in leaving the items that we chose to accompany said relative. Everyone who I spoke with complimented the event. Thank you again, Thomas. read more

The staff helped us locate my uncle's burial site. He was helpful and went above and beyond. Restroom at main building needed cleaning.

If you want to be disrespected and ignored in times of need and crisis, then choose Cypress. Places like these know they are NEEDED by people who are at their most vulnerable and in their times of need. They take full advantage of this. When my loved one passed away, I unfortunately chose this place. I was ignored for hours when I had an urgent matter and question for my funeral arranger. No answer to text, calls, or emails for hours and some times even days. Not even a "can I please call you back" or a simple text saying I'll get back to you. Nothing. Shows you how much they care. They couldn't care less. Becky Chan should be avoided at all cost. She is unsympathetic and couldn't care less about you. Poor communication throughout the whole thing. As long as you paid, she knows you're hooked in. Not like you can get a refund lol. We were treated like another business transaction and money grab. Get our money and move on to the next one. Unfortunately, there's no shortage of people dying right? Unfortunately, everything cost money. Even death. This place has people that work here that show 0 respect or sympathy. You're literally just a $ to them. Businesses like these are monopolies and they dam well know it. They take full advantage of people's most vulnerable times like when a death of a loved one occurs. If you want to be discredited and stress even more than when your loved one passes away, then choose this place. Shame on Becky Chan and this place. read more

We went to Cypress Lawn memorial Park to apply a burial permit and pay the remaining balance for my son who passed away recently. Ms. Lily Yu, Advancing Planning counselor, received me. At first, she expressed sincere condolences to me, making me feel relieved. In my mind, these procedures are very complicated and tedious. Lily is very warm, patient and answered my concerns in detail. Lily is knowledgeable. The relevant documents were completed in an orderly and efficient manner. The inscription was finalized. Lily showed great respection to the funeral and burial customs of our own ethnic group. At the end of the reception, her department manager, Mr. Yu and Lily accompanied me to the main entrance and said to me " please accept our deepest sympathies, take good care of yourself!". L outstanding services deeply moved me and left a lasting impressions. read more

Our consultation with the staff didn't start off well. We were provided misinformation which delayed the process for us. However, we soon as Sabrina took over, we had the best experience. She was very kind and took care of our needs, furthermore, they were every professional from beginning to end. The only caveat here is if you're looking for cremation services, the time is very limited. We had to shorten our services to fit within the timeframe and it was super early in the morning so planning for it was a bit difficult for us. Overall, wonderful services and we highly recommend them for our loved one services. read more

Very accommodating and pleasant staff. We got all the services we wanted for our dearly beloved mom.

If I can give 0 stars, I would. My grandpa passed away June 2023, and still haven't received his headstone. Tiffany, the lady in charge of the services, has lost the paper of all my grandpa's information and ghosted us through all forms of contact (phone call, text, and email). My family went into the office to find out what was going on Jan 2025, she was unapologetic, and said this will all be handled within 4 weeks. TO THIS DAY, we have NOT received any updates or replies from her. TERRIBLE SERVICE AND UNPROFESSIONAL. read more

Our Cypress Lawn Team were attentive & helpful. Carlo though busy, always responded in a timely manner to our questions & requests. He has a calming personality which is helpful as I was stressed. He was also our advocate working with Holy Cross Catholic Cemetary. Paul, Tracy & James (I hope I'm not missing someone) were gems & very helpful on the day of service. Thank you! read more

Carlo is so responsive when you need help. He acted right away & render solution of what you need. He is a big asset to the company. Bravo! & keep up the good work. read more

Carlo did an amazing job assisting us with everything that we need for my father-in-law's funeral service. During this difficult time, it's hard to think of all the necessities for the service but Carlo guided us through the whole process. We truly appreciate him being attentive all through out and most of all his quick response when we send him message for questions. Thanks Carlo. read more

My husband passed away unexpectedly and we had nothing prepared. The team was so kind and compassionate both during the planning stage and the actual service. Carlos, Eva, Jiem and others, thank you for being so accommodating to our family. The service was beautiful, full of hope and love. Thank you for staying late, so I could spend a last few moments with Thomas alone when everyone had gone. I will never forget you all and the blessings you gave us. Paula read more

Five stars for Jess Chen for being really professional throughout the funeral service. Everything went smoothly. Thank you!