I felt very informed on what was to be done in doing maintenance on my system and the follow up…read morereport provided great detail on the condition of my system. I liked that you could track where your service person was in route to our home and he arrived within the promised window for our service.

Dustin went above and beyond on this one. Everyone else said I needed to replace my 10-year old…read moregas pack that had water in the heat exchanger ($10K - $12K). Dustin took his time, evaluated the problem, then sucked the water out of the heat exchanger fixing the unit for thousands less. Thank you Dustin for fixing my unit.

Great Service, quick and professional. First our first floor after sixteen years went the unit went…read moreout but now we have a new one and it was replaced very fast. Our second went out as well. We called in and a team of professionals came out and quickly had it replaced. This company has payment options as well. The team was very professional and courteous as well. We could not ask for a better group of professionals working in our home. Prices are reasonable as well! A while back one of our wonderful poodles was stuck in the vent and one of the blessed tech came out and saved our poodle and got the poodle out! A hero in our eyes! and the poodle was safe and sound! We have found the perfect company to call! If we can add more stars, we would! Kudos to the team!

Very friendly, professional service man that did a thorough job and showed up on time. How many…read moreservicemen manage to show up on time these days? Very much appreciate this as it minimizes my time needed away from the office. The prices are also reasonable and I didn't feel like I was being upsold on items I didn't need like with their competitors. Overall very happy with the service and plan to continue using A&M.

Walter was professional, courteous, and took the time to explain. I was notified of the current…read moreissue, downstream impact, options of current solutions, recommended solution, and advice on general upkeep. I will probably be calling on Burke's in the future. Thank you, Walter, for your expertise and services.

Used them several times. Very quick to respond and assist. Walter is so helpful and completely…read moretrustworthy. I will continue to use their services.

Very thorough evaluation and diagnosis of the furnace. System working well again. Customer…read morecommunication was excellent before and the day of service.

Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

Great to work with. They provided a reasonable quote and replaced one of my systems and the air…read moreflow handler. I went with a 2 ton Trane heat pump. Will continue to go to them for all my AC needs. Highly recommended.

Called back quickly and follow-up was great! Was able to come out the next day. Will definitely use…read moreagain if needed.

Josh and Angel were both extremely professional, friendly, and helpful! They showed up on-time,…read morewere very efficient and tidy, and took the time to explain to me what was wrong with the ducts in my home and what they had done to fix it. I was immensely grateful for the clear explanation, honesty, and their hard work. I would recommend EnviroAir in the future!

The technician did a great job and explained what he did well. Our bathroom fan started working…read moreagain after he removed the hair that was stuck up there. Advised on a reasonable interval between cleanings. Overall highly satisfied and believe the service was the best available value.

Our eleven year old HVAC system went out, Comfort Monster came out the next day and unfortunately…read morewe needed a new system. It was installed promptly and everyone was very COURTEOUS and PROFESSIONAL. We did not feel that we were upsold or mislead in any of our concerns.

Everyone from the Comfort Monster team was incredibly professional, trustworthy and friendly. They…read moreworked quickly to assess the problem, provided a quote for repairs and replacement, helped me understand the different systems available and were quick to schedule the installation. I loved the Comfy Install Tracker emails that clearly kept us in the loop on important dates. Alex was a huge help in explaining our options for new systems. Reynaldo, Shayne and Nicholas did a great job on installation day, helping to keep my home clean as they transported equipment up and down from the 3rd floor attic and were super nice to my family. I had very clear and friendly communication from Fancy about our quality review and Duke Energy rebate. Steven was also great when he came by for a final inspection of the new equipment. Thanks!

Rob does great work! I'd highly recommend him for your HVAC needs.read more

Fast, great pricing and wonderful customer service. Had other companies tell us it would be 5-7…read moredays to fix our a/c. Rob was able to address the problem and fix it the following day. Would highly recommend!

We are very pleased with their replacement of our old gas pack. We had five companies to give us…read morequotes. They were the only one who suggested measuring our house to see if our system size was right for our house. As it turned out, a 2.5 ton was more appropriate than the 3 ton we had been using. Their prices were competitive. The installers were professional and did a good job. I liked that their office filed our warranty papers and applied for Duke Energy credit that we qualified for. No one else mentioned the Duke Energy credit.

Gave me an accurate evaluation of my Hvac issues. I was given a detailed explanation of what needed…read moreto be done to correct problem.