(My Yelp profile is incorrect. I reside in Chapel Hill, NOT San Francisco CA...) I have been a client since I purchased my home in 2024. My experience with Comfort Pro has been excellent, prompt, courteous technicians, quality of professional service, excellent communication, and fair pricing. The semi-annual maintenance services have revealed no issues so far, so I have not needed repairs. However, I did sign up for the $19.99 monthly plan since my HVAC unit is older; it is a very reasonable cost that covers semi-annual maintenance visits while providing coverage for future issues that may arise. Logan and Alex have provided very professional, friendly maintenance service. Mary always follows up with timely maintenance reminders, and to obtain feed-back after technician visits. And when I called last Sunday with a question about humidifiers, expecting to leave a message for a call back, I was amazed that the owner picked up! A very responsive professional team! read more

COMFORT PRO - Raleigh, NC resident - Thank you Logan and Alex for your professional and thorough service (Apr.) last month! Logan performed my semi annual maintenance service and located a potential issue. He brought it to my attention. Shortly after he left, I received a follow-up call from Mary, in the office. She asked how the service appt went. I thanked her for the follow up and complimented their service technicians. I scheduled an appointment for the repair a few days later. Talk about thorough! Alex, came out replaced the part, and now, I' m all set. I've been a client for approx 8-9 yrs. The company really cares about their clients. I tried to hold on to my old unit as long as I could. I felt confident Comfort Pro would do a great job with my new unit installation in 2020. I only have positive comments for the owner, who was the first to come out years ago, to most recent, Logan and Alex. Also, thank you Mary for the follow up calls to schedule timely maintenance! All around, great team! read more

I've been using Comfort Pro for about five years now. I've had a small total of three different technicians come out to the house for the semi annual services. They have all been professional and competent. I feel like they are honest and straight with me about the causes of problems and the cost of the fixes. They were also very helpful with helping us navigate the various warrantees and guarantees associated with our AC equipment. I highly recommend them. Ask for William he was the latest tech to come out here and he was great. read more

Here is an honest review. I worked with the owner's wife. When a well known company installed something incorrectly and I lost faith in them, I decided to give Comfort Pro a shot after many recommendations at work. I did not know what to expect. Now, YEARS of service later, my HVAC runs like a dream - better than it has ever run. During the hottest week of June, my AC quit on me and Comfort Pro was there the same day. They could have sold me a brand new HVAC but instead was honest and let me know what the problem really was (it had reset due to power failure). I highly recommend this HONEST, hardworking crew and I also recommend you buy their yearly service as it saves you a lot of money. read more

I have so much anxiety when looking for service for things like HVAC, plumbing, automotive shops, etc. It's really hard to know whether the quality of service/work will be good or not, whether they are the type to stand by their work or not. It all comes down to the owners of the business and how they hire and treat their employees. Albert and his crew are a model of integrity and work ethic. I got an old HVAC system replaced, and subsequently serviced when it had issues, and Albert and his team looked for every discount they could apply on the original purchase, and were proactive in applying the warranty to 100% cover some follow up work that was done. This is a business that will deserve and earn your trust. read more

Albert helped us with the replacement of our upstairs HVAC about 2 months ago. Yesterday he fit us in to help us with our downstairs heater which needed some maintenance. He is a wonderful, honest gentleman who was able to advise and assist. He truly get's the job done and makes you feel like a partner rather than a victim. I would recommend him with the highest praise possible. read more

Albert needs to teach a course on how honest work will keep the customers having you return. He was found through Angie's List after my losing hope with all the HVAC companies I had used previously- 6 in all. He was my lucky 7th call and could have told me I needed a new AC unit instead of just a new thermostat and I would not have known the difference. He returned when our heat stopped working due to the ductwork caving in; once again, he could have said we needed a new ductwork system installed and charged thousands. Nope, he Macgyvered a solution that has worked wonderfully and kept this house warm. He is caring, reliable, personable and my dogs love him- which is saying tons! I am so thankful that I found Comfort Pro and highly recommend to anyone having HVAC issues, he is not going to rip you off to make a quick buck. read more

We called Albert at 9:30 on Friday night to come to our house because we thought we smelled gas. He arrived quickly, did a few tests, discovered the leak, and fixed the problem. We are grateful at how quickly he responded and his kind demeanor put us at ease. I highly recommend Comfort Pro. And we look forward to working with Albert with all our hvac needs. read more

Purchased an Angie's list Deal for a seasonal checkup. The owner called within a couple hours and set up an appointment. The tech (actually the owner) was on time (in fact early) and was very informative and helpful. Although this was just a check up, if I have a problem in the future, I will be calling them back. read more