We had our first visit to Ninja Factory and were a little nervous bringing our 3-year-old, but…read moreIsabella completely changed that experience for us. From the moment we arrived, she put us at ease and went above and beyond to make sure we felt comfortable. She checked in on us throughout our visit and genuinely cared that we were having a good time. Her kindness, attentiveness, and energy truly stood out. Employees like Isabella make all the difference, she's a gem and a huge asset to your team. Thank you, Isabella, for making our first visit so memorable. We'll definitely be back because of you!

To start, you do have to sign a waiver before paying, which sets clear expectations right away. The…read morepricing is very reasonable, which we appreciated. Just a heads-up--you'll need to purchase grip socks if your kids don't already have them. There are designated areas where shoes aren't allowed, which helps keep things clean. The facility has plenty of play structures for kids to explore and enjoy, along with a couple of bounce houses. The bathrooms were very clean and had four stalls, which made things convenient. While they don't offer a large variety of food, it's understandable since this isn't really a restaurant. It didn't take away from the experience at all. My kids absolutely loved it--they played for a full two hours and definitely could have stayed longer! I also really liked their system of giving kids a sticker with their playtime. It makes it easy to see from a distance when their time is up. There are seating areas both in the front and the back, which is nice for parents. Overall, my family and I had a great experience. We're not locals, but if we're ever back in the area, we would definitely return!

My two sons ages 6 and 8 had a great time doing the camp last week. I was extremely impressed with…read morethe customer service--everyone was so kind, professional and attentive. They went above and beyond to make sure my kids and I were well taken care of. The place itself looks brand new and has a great modern, comfortable and playful design. They also keep it very clean which is a plus. It's wonderful that my sons get to be at the computer which they love but also get to learn more than if they were simply playing a video game which I love! Win Win!

Been coming here for two years. My daughters confidence has shot up immensely. Coding helps in a…read morechild's schooling also. Highly recommend.

We used San Diego Soft Play for our daughter's 1st birthday and I cannot recommend them enough…read more We had used them previously for our son's 1st birthday two years ago and it was a "nice to have". But this time it was a huge hit. At one point, I told a couple friend "I thought you left your daughter at home because she hasn't been with you, but then I saw her in the ball pit". That kid was never once with her parents. She was having too much fun. It gave her parents a nice break to socialize and eat. And all the kids had a lot of fun, lots of excited screams heard.

Grace and her team made the day as easy as it gets. Great communication, punctual, and so nice…read more They also got my daughter a sweet gift for her first birthday. I felt like friends or family and not just a company. I would recommend this company to anyone and everyone. It's also great for upping the aesthetic of the party.

My daughter has been attending for over 2 years! My favorite elements of this establishment as a…read moreparent is that the staff take pride in being excellent. Whether is a focus on skill growth, emphasizing the important of foundational technique or facility cleanliness, you can rest assured that details matter to this staff. Lastly, they do not hesitate to reach out if they have any questions about my daughter's experience at their gym. Special shout out to Coach Kiwi and Coach Ty!

I was trying to find an activity for my son to let out some extra energy. He expressed interest in…read moregymnastics , so I called and inquired. I let the person over the phone know my son hasn't done organized activities and was wondering if there was anyone to basically help guide my son if he was worried. Turns out that's not how it went. The instructor tried once and there was no other person to help. Granted you can't leave your other students hanging, but I was given the impression that someone was going to help. I emailed twice and got no response- I wanted to see if going to another class would benefit him, maybe another teacher or more boys to help ease him in, but no communication . Checks outs with the other reviews I've read. I am very disappointed in the organization considering the good reviews. I basically wasted my money taking my child here. He had a fear of new things and people, as a mom , I asked, and was assured and basically was told a lie. So you're welcome for my $230. My child is not perfect and no he doesn't need special treatment. I just wanted a little more effort to try and welcome my child into something new. I feel that is fair

So after paying for the VIP package in full, I definitely did not receive what I paid for. My…read moremessage to the owner: Hi. I just wanted to say thank you for the service, my bday girl loved it. I was just a little confused on what I paid for and what I received. The girls did get their nails done and eyeshadow but I did not see any of the glitter on their hair or rhinestones , no colorful hair extensions, no temporary tattoos put on, and I had to remind the hostess about her superstar entrance and they did not add the poles for her entrance as shown. The items were in the goodie bags but that was not what was stated in the VIP package details . I just wanted some clarification. The hostess also did not engage with the girls and I had to ask my sister to go inside and pump the girls up. I contacted the owner and either they don't respond or give me the runaround. Great concept but wrong people executing it.

This company's party bus vehicle hit my parked car at an event they were working. Multiple people…read morewitnessed the incident as it occurred at a busy park and the event was taking place immediately adjacent to where the incident took place. When I spoke with the owner, Frederick Blanding, and let him know that the driver of his vehicle had hit our car, he apologized, accepted responsibility and promised to pay for the repairs (I have this all in text messages from Frederick). To make a long story short, his company vehicle was uninsured (I also have him acknowledging this in text message) and he has now stopped responding to my text messages asking him to take care of the repairs. I went back and forth with him for a month as he kept telling me he was getting his insurance worked out, delaying, etc. I was very polite and patient while he delayed, but I feel compelled to warn anyone considering using this company that it is not a reputable business and they do not insure their company vehicles. Hire at your own risk...you may end up with $3,500 in vehicle repairs and then have the owner suddenly disappear. Apologies that the screenshots of the text messages are out of order.

Wonderful experience here Chula Vista for USA Archery Nationals. Beautifully designed modern center…read moreon an Olympic training campus serving multiple other sports. We had a great time here and look forward to coming back. There's also some interesting exhibits on Olympic archery history in the long hallway. Huge thanks to the Easton Foundation for their vision and all the people involved in creating and running this.

Brought my family and friends here twice and we all loved it. Inspired us to start looking for our…read moreown equipment. Staff is super friendly, patient with first-timers, and even accomodated our youngest nephew. Thanks for the great time, we really appreciate it!