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    Smart Motors

    2.0 (78 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Smart Motors

    Auto loan

    Auto maintenance

    Auto repairs

    2 More Services

    Auto light repair

    Routine automotive maintenance

    Smart Motors Photos

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    Recommended Reviews - Smart Motors

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    this was not what he got with our vehicle we got mud and ***p from smart motors on Speedway Tucson
    Chico A.

    Return of Motor Vehicle to Smart Motors Speedway As you are fully aware, we bought a Lexus vehicle in 2017. One evening my husband attempted to start the car to pick our daughter up from school and found that it would not start at all! The car had to be towed in and we found out that in the "turning off" of the immobilizer of the car, they had ruined and damaged the gearbox and the steering column assembly!!! We went by to pick up the car (Lexus) as they told us the car was ready..When we got there we found that the car did not work properly at all after that!! (Towing episode) We refused to take the Lexus back into our possession and asked for our money back. Since the company was not interested in returning our money, being the crooks that they are, they got us interested in another one of their traps!! At the show room they had a Ford Escape '08 registration CGC1062 (AZ) We looked at the car and asked if it was ever in an accident and we were told that it had not been. In good faith we took the Ford for $1000.00 more...huge mistake!!! Things went okay for the first few days, we had problems with the air-conditioner and I, Penny brought it in, only to be told that there was nothing wrong with it!! Everything went okay for a bit and then they started their nonsense again turning the Ford on and off at random. We had to replace the steering column and the brake booster and the electronic units for the braking system, as well as the relays...We also had to replace the air-conditioner ,complete system . The radiator and fans had to be replaced as well. The engine oil sensor, the engine mountings, the battery had to be replaced and then the alternator as well. We contacted your company (Smart Motors) and we were told that it was not a new car so therefore they were not interested in even helping to fix or repair anything. We were left on our own to foot the bill!!! We also had to pay for uber, taxi and car rentals for about three months. The total of which came to approximately $7000.00 While the car was at different locations being repaired, you people at Smart Motors kept switching the car on and off being a total menace when people were attempting to do their job. I called John to let him know what was happening and he was not interested...again it was only about a car payment!! We fell behind on our payments because of all of this. I kept in touch with John and the financial team. I kept getting told that the car was up for repossession!! I was still driving the car when he had reported it and also said that I had to bring in $2500.00 He said that if I did not bring I, he would report the car as stolen to the police. Even though I asked for help while I was waiting for a check to arrive and also that I had no work as we were shut down because of the Corona virus... John was NOT interested and just wanted the car back!!! He did not even care that my daughter would be driving the car at night to work and school!!! As I am not working at the moment because of everything being put on hold...John is only interested in getting the car back. I checked my credit report and on the report it showed a balance of $1700.00 yet John wanted $2500.00 I don't trust anyone or anything coming from your company now. You all were never there to help us. It has been stressful from the very start!! John says that the car has been repo'd at the beginning of Feb.'20 yet I was still driving it then and still have the car in my possession ... I am returning the car, as I cannot afford this car under these circumstances. I do NOT trust John and what he stands for...as he says one thing and does another. As well as, there is always a threat involved. I cannot work like this and John has caused my family and I a lot of stress. That car was always breaking down at random and had to have it towed in to repairs a few times. All this was started by Smart Motors shutting off the immobilizer/GPS device that caused a major short in the car that has cost us dearly at the end of the day!! We went to three different workshops and they each found that to be the problem and the cause of the gps immobilizer. On these grounds I am returning the car and want to have nothing more to do with it...this has caused us a lot of stress. With John threatening to have us towed where ever we would be. He would NOT listen to reason. I will never refer anyone to Smart Motors anymore EVER. We were treated badly from the get-go and there was nothing we could do as we were hard pressed to have a vehicle. I am sorry that I ever got involved with your company and John the financial Manager. This in addition to the above letter, I handed the letter to the financial manager John, he refused to sign the receipt of the letter on 28th March 2020 I tried to pay my installments three times and he refused payment, this was one of the reasons I returned the car to smart motors on 28th March 2020.Therefore do not buy a car from Smart Motor Speedway, Tucson

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    12 years ago

    Just wanted to fill out paperwork before letting us to check out the vehicles. High pressure sales no with chacker jack box cars.

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    10 years ago

    vehicles are a litle pricey but worth it to deal with good people and know the vehicle is safe.

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    Page 2 of 2

    Ask the Community - Smart Motors

    Review Highlights - Smart Motors

    I came to this car lot after being discouraged by another car lot that was giving me a run around and wanted to put me in junk.

    Mentioned in 3 reviews

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    Milennium Motors

    Milennium Motors

    4.8
    (16 reviews)

    Punchline: just took my vehicle for its first oil change 3 months after purchase and the mechanic…read morewas swooning. He said every single thing on this car under the hood is like brand new and the motor surely doesnt have 150k miles even though the vehicle does. He literally said "where did you buy this? I would buy a car from them in a heart beat." Longer version: First off, I wanted to wait several months before posting this (hate seeing used car dealer reviews the day after a purchase!). My experience buying was excellent but more importantly the car has been excellent. I bought a 2006 toyota highlander with about 150k miles back in July. I since moved to chandler and brought the car back when I thought I had a headlight issue that in the end was just me not knowing how to use the car. Mike not only showed me how to use it (embarriaing lol) but when he realized I now live out of town and we miscommunicated about it (he thought I was just visiting chandler due to a poorly worded text on my part), he felt so bad he insisted I take $40 to fill my tank. That was so kind. Lastly the experience of buying the car was optional as well. No games or gimmicks, fair prices, and mike and his wife (sorry forgot her name) were kind and even told me to go home and think about it if I wasnt sure. Highly recommend.

    Mike and Jaime are both gems! They are basically family now, especially since my whole family goes…read moreto them for our car needs! Mike likes to keep the old part to show what was wrong and what he changed. Prices have been reasonable and fair. Highly recommend!

    Royal Kia Tucson

    Royal Kia Tucson

    3.8
    (222 reviews)

    We live in Benson. 45 miles from Royal Kia. Our 2016 Kia Soul had problems so we had it towed. Made…read morean appointment for the next day and everything was handled over the phone. Desiree was our service agent and was so very helpful. We had to leave the car over the weekend but they got it working in 2 days. We are very thankful for the outstanding service and communication. Of course it is a dealership and it was expensive but I want my wife's car in top notch condition. Thank you.

    A+ review from a nobody out of California…read more. Very rare do I compliment a car dealership... but I want EVERYONE to know this Kia dealership is for real. I am genuinely still in shock at how well my wife and I were taken care of by Royal Kia in Arizona--especially after dealing with several dealerships here in California. I went in ready to fight the heavyweight champ of the world to get the best deal possible for my family, and instead I found something rare: honesty, transparency, and real human decency. Ethan Blake and Ethan Charlwood made us feel like family from start to finish. They were kind, straightforward, and completely upfront--no games, no hidden punches, no surprises. I had studied and prepared myself with all the buying skills needed, but after finding this goldmine of a Kia dealership, I realized I had nothing to worry about. These two are the kind of professionals I hope become General Managers one day, because every sales team could learn from how they treat people. The respect, honesty, and care they showed us is something you don't come across often these days. I can't say enough about how well we were treated. I truly consider these guys friends and family now. Thank you, Royal Kia, and thank you Ethan Blake and Ethan Charlwood for such an incredible buying experience. This is one we will never forget.

    Precision Auto Sales of Tucson

    Precision Auto Sales of Tucson

    4.3
    (6 reviews)

    Precision Auto Sales is our "go to" business for used car purchases. Over the years, we have…read morepurchased four cars through Precision (Acura TL, Acura MDX, Honda Pilot, Honda Accord). We appreciate that Precision offers a low pressure buying experience. We've all been to a business where salespeople swoop in like vultures. There is nothing worse when you're trying to make a major dollar decision than to have someone breathing down your neck for their commission. It's awful! We appreciate that Precision respects its customers enough to provide ample time and space to make a decision. When we were ready to upgrade our vehicles, we returned to Precision because we knew we would get a fair price on our trade-in and purchase. Precision made the entire process painless, but the best part is knowing that we were purchasing a car that had been thoroughly checked out by the mechanics at Precision, Inc. We have yet to have a mechanical problem with any of the four cars we have purchased through Precision Auto Sales and they will definitely be where we return to when we're ready to upgrade again.

    Wow- this place is incredible! We found Precision Auto by accident by looking online for the type…read moreof car we wanted. Went in, and service was beyond amazing. Ever been to a car dealership without feeling pressured? Neither had we- until we went here. Dawn was totally low key, but extremely helpful- couldn't get a better combo than that. We drove various cars and ended up buying that day. The price was very fair (we had researched that ahead of time) and particulary knowing that they went through the car and had fixed anything that needed it already. They have a new customer for life, and we will also use them for any service the car needs as well. Thank you Dawn for such a great experience, it made car buying fun!

    Smart Motors - autorepair - Updated June 2026

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