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    Smart Movers - Local & Long Distance

    1.0 (3 reviews)
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    5 years ago

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    6 years ago

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    Prohands Movers

    Prohands Movers

    (20 reviews)

    We hired a two man crew for 4 hours to unload a POD. The crew that showed up was professional and…read moreefficient. They unloaded the POD early and helped set up furniture. I would re-hire this company and recommend them.

    Odd... I tried to…read morebook them for a quick move and when I tried to call the number on their invoice to confirm the date, time and other relevant information, a woman picked up, said "No, no English..." and immediately hung up...LOL Puzzled, I double-checked the number on the Emailed quote and it was indeed correct. I immediately Emailed and cancelled. That was a serious RED FLAG. It did not stop there. The day of my move, guess what? They called to "confirm our 10:00..." I had to tell the person who called (he spoke ENGLISH) that I cancelled weeks ago. He seemed disoriented and clearly not organized. "Prohands?" More like "NO HANDS" LOL Coincidentally, I speak Spanish, among other languages so that whole thing was lame begining to end. Translation (for the woman who said "No English" and hung up on me ...LOL) Qué raro... Intenté contratarlos para una mudanza rápida y, cuando llamé al número que aparecía en su factura para confirmar la fecha, la hora y otros datos importantes, me contestó una mujer diciendo "No, no English..." y colgó de inmediato... ¡jajaja! Desconcertado, verifiqué el número en el presupuesto que me habían enviado por correo electrónico y, efectivamente, era correcto. Acto seguido, envié un correo para cancelar el servicio. Aquello fue una señal de alerta evidente. Pero la cosa no quedó ahí. El día de la mudanza, ¿adivinen qué? Me llamaron para "confirmar nuestra cita de las 10:00...". Tuve que decirle a la persona que llamaba (que hablaba inglés) que había cancelado el servicio hacía semanas. Parecía desorientado y, claramente, poco organizado. ¿"Prohands"? Más bien "NO HANDS" (sin manos), jajaja. Da la casualidad de que hablo español --entre otros idiomas--, así que todo el asunto fue un desastre de principio a fin.

    Top Dog Moving

    Top Dog Moving

    (74 reviews)

    Avoid This Company at All Costs They Allow Employees to Defecate in Your Home with NO Repercussions…read moreTHERE WAS NO TOILET PAPER IN THE BATHROOM. NO soap. I recently hired Top Dog for a move -- and it turned out to be the worst decision I've made all year. During the move, one of the movers entered my private bathroom without asking permission. He remained in there for several minutes, during which I was still being charged for his time. This was not only unprofessional but also a clear violation of boundaries. When I called the company to address the matter, the response was dismissive and unprofessional. The representative told me he "didn't see a problem" and compared the situation to letting a mover use his own bathroom. I explained that my bathroom had been professionally cleaned the day before -- and I had not even used it myself yet. I requested they arrange for it to be cleaned again, but my concern was brushed off. I was told they would "call back after speaking with the worker," but I never received any follow-up. No apology. No offer of resolution. No discount. Nothing. This company demonstrated a complete lack of respect for its customers and their property. Based on my experience, I strongly advise avoiding Top Dog for any moving needs.

    We are very glad we chose Top Dog to move us out of our 10x30 storage unit. My husband did his…read moreresearch over and over before choosing Top Dog Moving. He compared them with another local moving company but kept going back to Top Dog. He liked how they conducted business over the phone, sent him a quote via email and were very thorough explaining what to expect the day of our move. Our friends used them and had a great experience which was another reason for us using Top Dog. The price quoted was definitely excellent and better than the other moving company. They arrived on time to our storage unit and made sure to call giving us heads up when they were on their way. We had four strong young men who were very kind, friendly (definitely southern hospitality) and professional. They worked hard for us. Also they moved our things with great care and I can say nothing broke. Thank you very much...Kimon, Logan, Justin and Christian for ALL your hard work we truly appreciated it!! . Keep up the great work Top Dog as you'll definitely get our recommendations for movers. Lastly, all the young men were grateful for the tip we gave them. You guys ROCK!

    Smart Movers - Local & Long Distance - movers - Updated August 2026

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