We reached out to the company for a quote, on the day they were to visit the home, no one showed…read moreup. I called the office and before long, josh called to let me know that they were running behind and he could not make it too the home. We discussed the job over the phone, a quote was given and we accepted. We scheduled for the next Sunday. The team was late showing up, not a big deal, we discussed that we needed the furniture most of all to go and then what totes could be loaded afterwards. Everything was grabbed and was being placed on the truck. Items were being pushed up against other furniture trying to get it to stay in place. Wooden items should be wrapped and protected, not just shoved and shoved until they don't move. The team did stay busy, moved quickly and did not waste time, which helped reduce the cost, however with damaged items, the cost go back up. If you have items that you don't care about, you don't have antiques, or nice things then this company might be for you, however if you do have nice items, furniture you like or items that have sentimental value or real value, then this is not the company to use. Items will not be wrapped, some items that had glass did have cardboard wrapped around it, so I will give them that, however the overall item was not wrapped, and the wood was damaged, so it still stings. I contacted Josh and he requested pictures of the items that we found to be damaged after the move. I sent the pictures to him, and he has not responded back.

They did a very thorough walk-through of the home. We discussed each item to be packed and moved to…read morea storage unit. They quoted the job and we accepted. On moving day they took an extra 4 hours and charged an extra 50%. When we asked what specifically took extra time the owner went off on a deranged rant: "I am calling the police and they WILL arrest you! I will also call your employer and tell them what a terrible person you are..." This person has no business being in charge of anything let alone all of your possessions. If you value your sanity and your wallet, leave this company alone.

Jamal and Amari were fast efficient and courteous. I contracted with Minimovers to send an antique…read moredining room set to my brother in NH. MM used Pack it up for the pickup. They did a good job.

I am filing this complaint against Pack It Up Moving & Storage regarding the loss of my personal…read moreproperty, poor service, property damage, and the company's failure to adequately resolve the issue. In September 2025, I hired Pack It Up Moving & Storage to move my belongings from Calhoun, Georgia. To help reduce costs and make the move more efficient, I personally packed many of my items in advance. Every box was clearly labeled on the outside according to its contents. When the movers loaded my belongings, the truck was completely full. In fact, some items could not fit on the truck, and the rear doors barely closed due to the amount of property being transported. The company then stored my belongings for approximately two months while I searched for a home to purchase. After purchasing a home in November 2025, I scheduled delivery of my belongings. The first scheduled delivery date was November 24, 2025. The company failed to show up and had to reschedule. Delivery was eventually rescheduled for November 26, 2025. When the movers arrived, I immediately noticed that the truck was not nearly as full as it had been when my belongings were originally loaded. As unloading began, I noticed that my e-bike was missing. When I questioned the movers, they claimed that I never had an e-bike. I then contacted the company's office, where I was told that my e-bike had been left near the loading ramp. This directly contradicted what the delivery crew had told me. I asked the movers for an inventory list so that I could verify that all of my boxes had been delivered. I was told that they did not have a list. As unloading continued, I began noticing additional missing items. I waited until all items had been removed from the truck before conducting a thorough review. The company also delivered a mattress that did not belong to me. I instructed the movers to take it back with them. In addition, my refrigerator was damaged during the move, and damage was caused to a wall in my home. I was forced to pay for repairs to both. After unpacking, I discovered numerous missing items, including but not limited to: Plastic Sealer Two Heat Press Machines Cricut Machine Reindeer Head Decoration Ring Doorbell Bissell Vacuum Drone Two Sets of Bar Tools Blink Indoor Camera Laser Measuring Device Exercise Bike Two Power Tools I estimate that at least ten boxes remain missing. The items listed above represent only some of the higher-value property that was never returned. I repeatedly contacted Pack It Up Moving & Storage regarding my missing belongings. Approximately six months later, the company located my exercise bike and two TV mounts. However, the majority of my missing property has never been recovered. The owner has offered only $400 in compensation despite the fact that the missing property is valued at well over $3,000. This estimate does not even include every missing item, as I intentionally focused on the higher-value property to simplify the claim. I am extremely dissatisfied with the company's handling of this matter. My belongings were supposedly stored together in a secured vault, yet numerous items disappeared and only a small portion was recovered six months later. The company has shown little concern for the significant financial loss and inconvenience I have experienced. I have been forced to spend my own money replacing items that should never have gone missing. I am requesting that Pack It Up Moving & Storage provide fair compensation for the missing property and fully address the losses and damages caused during this move. Based on my experience, I cannot recommend this company to consumers who value the safety and security of their belongings.

I called Rod's Moving Service at the last minute last weekend due to my previous moving assistance…read morefalling through. The owner answered and I was able to schedule movers for the same day after describing exactly what I needed. It was just a small deposit and the owner himself showed up with a huge truck and another person, ready to empty out my storage unit and transfer the items to my new place. Both movers were efficient, quick, thoughtful and friendly. I couldn't have asked for a better experience and the service was amazing value for the cost. I would absolutely patronize this business again. Thanks Rodney!

Rod and his team got me in and out within 2 hrs. They went the extra mile for me and my family…read morethank u so much for taking care of my furniture and electronics

10 out of 10 would recommend Sebastian moving! It was easy to book online, and I love that you can…read morechoose per hour verse telling the company exactly how many items you have. The guys came on time, were friendly, and efficient! They handled our items with care and nothing was broken in the move. We were also able to add an hour to our reservation, during the move, and I love that they worked with us vs having to be fully committed to what we asked for when we booked them. It's tough to know how much the guys can get done! So their flexibility was awesome and appreciated! We would definitely use them again in the future!

I had an exceptional experience with this moving company from start to finish. The team handled all…read moremy belongings with great care--everything was properly wrapped and covered to prevent any damage. From Ciro wrapping everything with care it was like a art :). Jose A stacking and using all space in truck so all was secure and neat. Luis was moving so fast picking up all boxes and making a million trips non stop to truck and back. Jose Z had all rooms ready to go up stairs while all this was going on down stairs. Lee was the jack of all trades helping everyone out and breaking down all furniture that needed to be and assist everyone effortlessly. What really stood out to me was their attention to detail: before disconnecting or disassembling anything, they checked for potential issues and made sure we was informed and comfortable with the process. They maintained a clean and safe work environment throughout the day, never leaving tools or packing materials lying around. I appreciated how organized and efficient they were--they worked seamlessly as a team for the entire 9 hours, and someone was always at the truck managing and organizing it meticulously. The level of professionalism and teamwork displayed was impressive, and I truly felt that my move was in the best hands. Highly recommended for anyone looking for reliable, respectful, and top-notch movers!

I recently used Gameday Moving Services. They damaged almost every piece of furniture, from…read morescratches & gouges, to cutting a leather couch (all the way across the front). They dropped and damaged a desk, and damaged flooring in several places. They claim to be insured. But, be aware, they have insurance to cover damage they cause inside the home BUT NO INSURANCE to cover damage to your furniture and belongings that occurs during the transit from one house to the other.. I received compensation for the damages that occurred inside my home BUT nothing for the furniture damaged during transit..

What a great moving day with the help of the team at Game Day Moving! The guys were so friendly…read moreand really hustled. We will be sure to recommend them to anyone needing their services.

Honest and quick to response. I would definitely reach out again if I needed them…read more I have to use 85 characters to say what I did in 20 so I hope I'm at the limit.

I contacted Vizor for help with a move from a 4-bedroom, 2400 sf single story house to a 4 bedroom,…read more5500 sf 3-story house about 40 miles away. The owner Victor Enebeli responded quickly, quoted a very reasonable price, and answered all our questions to our complete satisfaction. On the day of the move, he and his crew were on time and moved everything quickly and safely. Items were protected by blankets or wrapped in plastic to prevent damage. Our driveway limited the size of the truck Vizor could bring, so two trips were necessary, and we had so much to take that I quite frankly doubted that they would get it all done in one day. But his crew worked hard and the whole move was done in a day. Mr. Enebeli and his crew are serious, professional and reliable.

We hired a two man crew for 4 hours to unload a POD. The crew that showed up was professional and…read moreefficient. They unloaded the POD early and helped set up furniture. I would re-hire this company and recommend them.

Odd... I tried to…read morebook them for a quick move and when I tried to call the number on their invoice to confirm the date, time and other relevant information, a woman picked up, said "No, no English..." and immediately hung up...LOL Puzzled, I double-checked the number on the Emailed quote and it was indeed correct. I immediately Emailed and cancelled. That was a serious RED FLAG. It did not stop there. The day of my move, guess what? They called to "confirm our 10:00..." I had to tell the person who called (he spoke ENGLISH) that I cancelled weeks ago. He seemed disoriented and clearly not organized. "Prohands?" More like "NO HANDS" LOL Coincidentally, I speak Spanish, among other languages so that whole thing was lame begining to end. Translation (for the woman who said "No English" and hung up on me ...LOL) Qué raro... Intenté contratarlos para una mudanza rápida y, cuando llamé al número que aparecía en su factura para confirmar la fecha, la hora y otros datos importantes, me contestó una mujer diciendo "No, no English..." y colgó de inmediato... ¡jajaja! Desconcertado, verifiqué el número en el presupuesto que me habían enviado por correo electrónico y, efectivamente, era correcto. Acto seguido, envié un correo para cancelar el servicio. Aquello fue una señal de alerta evidente. Pero la cosa no quedó ahí. El día de la mudanza, ¿adivinen qué? Me llamaron para "confirmar nuestra cita de las 10:00...". Tuve que decirle a la persona que llamaba (que hablaba inglés) que había cancelado el servicio hacía semanas. Parecía desorientado y, claramente, poco organizado. ¿"Prohands"? Más bien "NO HANDS" (sin manos), jajaja. Da la casualidad de que hablo español --entre otros idiomas--, así que todo el asunto fue un desastre de principio a fin.

Carlton is excellent! Arrives on time, communicates well, and does a great job. He always goes over…read moreand above with any job I've asked him to do. I won't use anyone else for furniture moving/delivery. Just quit scrolling and call him.

Carlton was very polite on the phone and accommodated a reschedule on a 2 day notice. They were…read morevery careful with my belongings and very quick. They also assembled my dining table and tv stand. I highly recommend them! I will definitely keep them in mind for future moves and deliveries.