Years ago when I was still living in the US, I bought round trip airline ticket with Tedjo Express…read morefor me and a reverse one-way ticket for my wife. When I received the ticket, my spouse's name was misspelled. I called and believed I spoke with a woman who is the owner. In the beginning, the woman told me that it can't be fixed and that I have to cancel the ticket. I tried to argue and the woman suddenly changed her tune and said that she fixed the name in the system. I did not believe that she did that but had no other choice. When I arrived in my home country, I came to my uncle who happened to work at a travel agency to check if my spouse's name was correct in the system. My uncle confirmed that the name was not correct. They can't correct the name but instead, left a note in the system about the correct name. My uncle said Tedjo Express should be able to fix the name. That said, instead of fixing the name, Tedjo Express chose to lie to me even though they knew that it most likely will cause a problem for me and my wife!!

We've used Tedjo Express to buy our annual flights to Bali since 2002 and always got the best…read moreprices and great customer service. They are Indonesian, so they specialize in those flights and others to asia. Tedjo is always responsive to help us with a travel question or change and very pleasant to deal with. I always check other travel sites before I book with them and have NEVER beaten their prices, so that says something.

Belen's Travel Agency should be the only travel agency you need to go to. The staff was amazing and…read moreprofessional. I recently went to book a trip to Dubai and not only did they get me a great seat, but they also got me a very great price on the trip. Thank you for the great service and attention to detail!

I would like to sincerely thank Argutur for all the hard work he did for us. We are truly grateful…read morefor the kindness, professionalism, and warm attitude of the entire team. From the very beginning, everyone was welcoming, attentive, and genuinely willing to help. Their competence and dedication really stood out, and you can feel that they care about their clients and do everything from the heart. We deeply appreciate everything they did for us and highly recommend their services!

This was my second time booking a trip with Argotour, Greece/Spain last year and Italy this year. I…read morehighly recommend this agency! Lily took into account my requests for the trip and contacted me with options before booking hotels etc. She also does a great job at booking transfers to and from airports, hotels, train stations. While everyone else waits for taxis and Ubers in a crowded setting, our drivers were always ready to go when we arrived. There are also options for tours and other excursions, which I selectively took advantage of based on what my friends/family wanted. And everything ends up being cheaper than if I booked it myself! Will use these services when traveling again in the future.

I have used two other agencies to help me travel, and I gotta say- once I found Alicia and Monica,…read moreI am never using anyone else again. They are both amazing at helping you plan your trips. I traveled to Argentina in 2013 and in 2014. Both trips were particularly dificult due to all the connecting flights all over the country. I visited 4 provinces. Monica and Alicia's customer service is amazing. They tried their hardest and worked a few hours to get me the flights exactly as I wanted them. In 2014 I was traveling with a baby and it was a last minute trip. Not only were they able to get me great last minute seats with a basinett, they added my brother who joined me on the trip last minute. They told me that I could call them anytime if I had questions, even offering me their personal cell phone numbers. Alicia was also able to get into contact with people in Argentina who could help me with an issue I had. She was not receiving any money from me in the sale of a ticket, but she still went out of her way to get me the connection I desperately needed. She and Monica are truly awesome people. I very highly recommend them and their services, you will not be dissapointed.

Alicia and Monica are awesome. Every time I fly I use their service. The reason? They re always…read moreaware of special offers to pass savings to me, and they do it all to make me happy. (Hard!!!!) I love them. Seriously. I remember feb.22 2014. You know what did Alicia do? She sold me 2 tickets to Argentina in an excellent price in excellent seats the very same day. I was flying @ 5 pm and she sold me these tickets @11 am. Outstanding, full of patience, they are the best.

This unfortunately is a review for an experience I tried to have with them but never did…read more I contacted them through their site as we are planning a long trip and wanted some assistance. I got the usual auto reply thanks for your inquiry and we'll be in touch. Then from that they subscribed me to their marketing emails. I kept getting those but never a reply to my inquiry. So, I replied to the marketing email which was I saw the sender was steve@ and see here he's the owner. HE didn't reply either! They must be so busy with business that I guess they don't have time for mine! Interesting that there haven't really been any reviews here for close to 3+ years.

After seeing the 5 star review by Marco...just days after I left my 1 star review (he says he has…read morebeen using this agency for 17 years....but only now decided it was worthy enough to review it...ok...sounds fishy) I decided that you shouldn't just take my word on it. So I have included photos of the outrageous price discrepancy: Our invoice in which we were charged $1,669 for a $799 inside cabin cabin: http://www.yelp.com/user_local_photos?select=4wmPwVbVdf5NJTnCXkVoNg&userid=FcdKOJBmez810jR6aaOIbQ The Brochure price (not the online price. This is the price they put in print, in a catalog...so it is the highest price): http://www.yelp.com/user_local_photos?select=MQjUf1xOJEwucYmVso2NtQ&userid=FcdKOJBmez810jR6aaOIbQ And, since the owner/manager STILL has not tried to contact us to offer some kind of explanation, or adjustment, my review stands: Absolutely HORRIBLE experience with this agency. When they hire brand new agents (with no experience), they clearly give zero training, support or guidance in how to properly serve their clients, or even the most basic of customer service. Having never planned a trip for our family before, my husband hired them to purchase a cruise (I normally do the vacation planning, but I was too busy to do it this time, and my husband was sweet enough to try and do it on his own as a surprise), with two cabins. He specifically asked for either 2 balcony rooms or 1 balcony and 1 ocean view. My husband was giving this trip to me as a surprise gift. The travel agent emailed him and confirmed IN WRITING that she was booking a balcony and ocean view for us, along with payment requirements. Since the email contained confirmation from her of the type of rooms she booked for us, and a payment request was in the body of the email as well, my husband did not think it necessary to go over the invoice with a fine tooth comb. He just made the payment. Well, when we arrived on our cruise, and went to our rooms, we discovered that although we were charged for a balcony and an ocean view, we in fact were given an inside cabin and a balcony! To sum up the rest of this experience, what transpired from that point is this: 1) I called/texted/emailed and FaceBooked the travel agent to find out what the heck was going on, with no response from her, until days after the trip started. 2) Another agent (manager?) emailed me and told me essentially that I should not be complaining, since I at least got the one balcony room (even though we did not get the ocean view room we paid for) 3) Once on the ship, and realizing we were pretty much screwed, I went to the cruise workers themselves, to try and figure out what happened. They basically said "We have no idea why you were given the inside cabin, since it looks like you were grossly over charged for the entire trip... you actually paid more for the inside cabin then for the room with the balcony...and in fact, it looks like you could have almost gotten a suite for the price you paid here". 4) After coming home we thought for sure the agent or agency would contact us to offer some sort of apology or explanation....NOPE 5) After pointing out that we did not get what we asked for, and we were charge about 40% higher than the actual brochure price, I was told that the president/owner? basically refused to discuss this with me, and said it was OUR FAULT that the agent booked the wrong room and that we should have double checked her work (even though she EMAILED US confirming she bought us what we asked for)...it's OUR fault. Aside from the outrageous lack of customer service/ethics/scruples this agency seems to embrace, they do not even attempt to teach the poor agents that they hire on how to properly book a trip, or treat clients. Very sad. Funny thing...a sincere apology owning the mistake, WITHOUT trying to blame everyone else, with perhaps some attempt to explain what happened, and assistance with trying to have the cruise line adjust the error would have gone pretty far.

I have used there services many years ago for business travel. I called them to see what packages…read morethey had for my sons honeymoon to Hawaii. I spoke with Cheryl she found package prices better then I good find on the Internet. Her and the staff are super friendly, great communication and knowledgeable. I would use them again for sure. Second to none. Thanks for all your help in making their Honeymoon arrangements.

The customer service is very poor and we didn't get the service we were expecting …read more We went to another agency to get our ticket.

Don't get ticket from this travel agency. I booked tickets through Alineh 6 months prior to my…read moreflight. Got to airport was notified my flight was changed and travel agency was notified. Travel agency didn't not bother to let us know so we missed our flight. At airport tried to reach out to Alineh and she never respond back. Called travel agency and they were no help to me and told me to call Alineh. Lost a day of vacation. Paid for Uber three times. And waste my time. I will never get ticket from them. Be careful

I recently went on a trip with friends that Alexis booked for us. 5 out of 5 stars, from planning…read morewith Alexis- picking out the location, etc. to the location itself- everything was handled professionally and in a timely manner. Planning our trip was so easy. And the cabin we booked was fantastic. It had everything we wanted and so much space. I highly recommend booking your next stay through Alexis!

I went to Tampa Bay for a bachelorette and we had THE best time! On top of having a house with a…read morepool Alexis booked a hunk-o-mania show for us on Saturday and a brew tour for Sunday for were great picks. We found out the original place we booked was having plumbing issues when we were boarding to head to Tamp and by the time we landed she already had us moved to a different house that was even bigger than we needed and still with a pool with no extra charges and we didn't have to worry about anything. You can tell she just really wants people to enjoy a vacation with to stress or hassle.