I dont use this optical place. But I have to say They took…read morecare of my broken glasses. I was impressed how fast and professional they were. Thank you.

Dr. Pat Padrnos and his staff are always 100 % professional for my visits. On time. Everyone on…read morestaff is kind and friendly. I have trusted Dr. Patrick for decades with my vision and contact lenses.

My eye glasses broke as we were traveling through and it was really difficult for me. I called to…read moresee if there was an appointment needed and they said I could just come in which I did. I was seen right away and they fixed and cleaned my glasses at no charges and with a smile! Highly recommended!!!!

There's a little drive-in in Small Town, UT that I like. For a few years they had a banner up that…read moreproclaimed "Voted third-best burger in SE Utah!" I always figured they had a good sense of humor, and grasped the irony of advertising that. I get the feeling though, that Flagstaff Eye Care doesn't understand that "Best Eyecare in Flagstaff" isn't the flex they think it is. I mean, if you want the best of last century's technology, go for it. If you like being upcharged for the Optoscan that my last three optometrists offered standard in the price of a visit, help yourself. If you enjoy arguing with the business manager about the bill for walking out because you don't like being dilated, dyed, and numbed, which I freely admit I did, then this is the place for you. I'm a semi-annual user of optometry and I haven't been dilated or numbed in over a decade. All the reviews say the doctors are good, but I never made it that far. The front end of the business is putting up barriers to getting that care, and they need to fix that. So go ahead and book an appointment, but you'll have plenty of time to think about it, because they're booked out about three months, and good for them! After all, it's worth the wait for the Best Eye Care in Flagstaff. Right??

Dr. Mahanti was there for me when I had an eye emergency and went above and beyond to help restore…read moremy sight after my accident. I was very happy that I was one of his patients! Keith R

I was very impressed by all staff, super friendly & knowledgeable. I was referred from Dr Paul Chen…read morein Carlsbad for continuing eye care after moving to Prescott. Dr Mahanti was friendly and approachable. I have complete confidence.

Dr Girsheck, Dr Bills, Dr Mcgary, Dr Johnson are awesome Doctors. They have restored my vision. I…read morewould refer all my family and friends to them. Thank you so much for explaining the entire process.

There lobby is ALWAYS so full and wait is SOOOOO long. Bring a book and your own chair. Worst…read moreappointment handling in Flagstaff, and the biggest lobby to go with it.

Talk about a life saver! This place was amazing. I ran out of contacts on our trip to Flagstaff and…read morestarted calling any and all eye doctors/eye glass places. Almost everyone was not willing to help me unless I was a patient, but not Eye Care Associates. The ladies at the front were warm and welcoming. If I lived in Flagstaff, I'd go here for my eye care. Keep up the great work!

The doctors are top notch as is Rodie, however the rest of the staff is why I gave the office a 1…read morestar. I have been going to Eye Care Associates for 30 years and this past year the competence of the new optician has hit rock bottom. From not saving my new order and reordering what was on file using the wrong benefit plan, to telling me that had the benefit reverse and attempting to place a new order they couldn't get it right. After over 3 weeks I gave up. Rodie is stuck cleaning up their incompetent mess and getting my benefits straightened out. I will continue to see the doctors there, but not order glasses or contact lenses at the office. Also, the way the younger staff dresses it appears like they roll out of bed and pull on what ever clothes are on the floor. Their appearance doesn't instill confidence.

I had such a great experience here! Everyone from the front desk to the optometrist was kind,…read moreprofessional, and efficient. A special thank you to the lovely Kim who helped me order my contacts. She was incredibly prompt and made the whole process so smooth. I really appreciated how attentive and helpful the entire team was. Highly recommend! Especially for those out-of-towners (like me) needing last minute contact orders!

Dr. Thomas is amazing! He is very good at explaining what's happening and he does so carefully,…read morehe's kind, and very professional. one of his new staff (Katie) is so sweet and welcoming! she works at the front desk so if you get a chance, talk to her about chickens lol!

I love Target. The shopping and variety of clothes for office wear is good. Earrings I can usually…read morefind things I like. But I love the optical dept cuz they have a real eye dr there. I used to get really dry eyes and painful allergies affecting my eyes. I could always stop in and get prescription eye drops from the dr. They have a large variety of frames there and I always find glasses I like. I also bought some cool clear nose pads to keep my glasses off my cheeks and makeup. The little stick on pads raise the nose bridge a bit on my glasses. The optical dept is a little gem at Target

Doctor and technician were awesome! We felt welcomed and had a great experience the entire visit. I…read morefound out I will need bi-focals soon! My only complaint is the glasses I ordered was apparently a RayBan brand, which I had no idea. I just picked the one that fit and looked the best on me. When I received the new pair of glasses with lens I noticed there was some brand etching in the lens on the right lens; right top, and the left lens; left middle. As cool as this may look, I can see it in my field of view and looks like smudges. I didn't notice it until after a couple hours after my fitting. I did not agree to have this on my lens from the beginning. But I will need to get used to it likely. Otherwise, my experience in-store was awesome! I highly recommend this place.

Lexi was so helpful when we were in a bind for our NAU student who suddenly was having blurry…read morevision due to medication changing his vision and needing to drive home hundreds of miles for thanksgiving. She went back and forth between myself and our insurance and was able to provide my son the glasses that he needed to drive home safely within an hour! I called several places in Flagstaff to see if they had a lab on the premises and if they could produce glasses same day, but was out of luck with everyone I tried until calling Highline Eye Care (which was recommended to me on Facebook). Lexi saved the day for us! It should also be noted that my son is very picky and anxious with physicians and felt very comfortable. He would definitely return in the future and so would I. Thank you highline eye care!!

Dr. Kortsen was very personable, knowledgeable, & kind during our entire interaction. I left my…read moreappointment feeling well taken care of by both her and the friendly receptionist. Also, they have the most beautiful optometry office I've been in- love the decor & very welcoming! I would definitely recommend Highline Eye Care & Optical!

Made an appointment online, never got a confirmation so I called & got AI. The AI operator told me…read moreI had two appointments at the same time, but when I came in the front desk told me my appointment was cancelled. I drove an hr to make it to this appointment & all I got was a "sorry you can reschedule".

fine in person but horrible over the phone. they never answer the phone. they literally never answerread more

From day one of setting my online appointment it's been very negative…read more Complete hassle about the history forms , insurance, and everything else. The people I dealt with there are super condescending and completely unprofessional. It's as if they are Anti Military. No surprise here in Flagstaff. They lied to me about Tri Care insurance, and the refused to give me the number they called to send my family was covered . They actually said "your plan" doesn't cover routine eye exams. They had no case number (tri care always gives case numbers) from their supposed phone call. Anyways, this is the worst of the worst. I can CLEARLY SEE WHY THEIR REVIEW RATINGS are so LOW .

I've been a longtime customer. Flagstaff location has bad customer service. Unprofessional…read moreenvironment.