Fast, friendly service, very helpful and communicative! Appreciate working with him. Would…read moredefinitely hire again!

Needed a simple jump start for a dead battery. Called and requested service. "I know right where…read moreyou are. I can be there is 15 minutes." The price was acceptable. Gave them the address and after 30 minutes texted very specific directions. After 2-3 phone calls back and forth and a few texts, after trying to wave down the driver before he turned the wrong way in our condominium complex, I get a call saying "...we're not coming...he can't find the place...I have another customer to help...". I was looking right at his truck driving around the complex, waving and waving to get his attention! He gave up and left before calling me to say he wasn't coming. So much for professionalism. So much for courtesy. So much for follow through. What a business model!

I was recently in an accident and rather than wait for a tow company covered under my insurance,…read morethe police department called Auto Haus. I have never received such horrible treatment like I did from this tow company's front desk person. The tow truck driver is friendly enough but gave incorrect information . They did not notify me of their astronomically ridiculous fees. My car was not in their lot for more than a day and I ended up paying close to $900, to get it out. They neglect to tell you that when you have your car towed to their lot you will pay out the nose just to be treated badly. They also neglect to tell you that, no, you cannot just go in and out and get what you need from your car, you have to set an appointment, and God forbid if it isn't your car. The registered owner has to go in and get your things from the car. Yes I know it's better to grab your things before the car is towed but if a police officer is yelling at you stating that you can get it later and the tow truck drivers are saying the same thing, you have to let the car be towed and you can get it later. If I had known this I would have pushed a little harder and had the police officer wait for a tow company who actually listened to me about where I wanted the car towed. Well done on the horrible customer service and the completely appalling front desk person! Avoid this company at all costs

Had my first accident in 50 yrs while on vacation far from home. Auto Haus driver Taunie quickly…read morearrived and performed with confidence and was super friendly and helpful. As a retired State Trooper, I've met many a Tow Truck Driver and she was certainly one of the best. The next day at their yard I removed some of my personnel items as was assisted by Bob who also was super helpful and was a very comfortable person to work with. As was the office staff who gave me some great advice. Bottom line--Great outfit.

My car battery died while I was parked outside a restaurant. AAA sent David P from Mak Road…read moreService. He arrived a few minutes early and called me to find where I was. I opened my car door and waved, he said he saw me and needed to park, and hung up. After a few minutes, he drove away. I assumed he was finding better parking. After 10 minutes, I called him asking him where he was. He said he saw me drive away in a red car in front of him and figured I 'bailed' on him, so he left. I told him "I have a black car and cannot drive because my car won't start..." It took him another 15 minutes to come back to me. When he arrived, he gave me attitude like I had inconvenienced him. After he jumped the car, he said "Alright." and walked away from me while I was talking to him. This could have been completely avoided if he had bothered to read the description of my car. If I hadn't called him back, he never would have come hack. Frustrating experience and a waste of my time.

Customer can in with a dead car and has AAA battery, battery was bad, would not even hold a charge…read more They sent out MAKs and he proceeded to hook up a jump box to the battery to test the battery.... And his readings came out as weaker but not dead. He was testing the battery and jump box together..... this is not how you test, it will always give you false results. Then he proceeded to not fully install the battery terminals down. I am very disappointed in the service and training provided from a battery center.

Terrible service. The manager David Garcia needs to be replaced ASAP. They charged me an extra $300…read moreon top of the price I agreed to pay earlier this morning as well as $50 for a storage fee AND an after hour fee of $55. I got here at 3:45. I shouldn't have been charged a storage fee for today or an after hour gate fee if they don't close until 7:00. This guy will run you around in circles if you let him. AND THEN after we finally get all the fees situated he lies and says he's sending a tow, but then changes his mind and says he's fearing for his life because I gave him a piece of my mind for all the BS he's pulled today. If you hear this tow company mentioned at all just steer clear. You'll save a bunch of money and a huge headache dealing with "David Garcia". They left my car on the whole time so the battery is dead as well as my window down. They cracked my front lip, as well as dented the side fender in more than what it was. JUST TERRIBLE SERVICE that I have to pay for in the end. Wouldn't even give them one star.

picked my car up from these garbage low life piece of sh** towing company . And my $220 cologne in…read morethe middle console was missing . that's how broke they are . scum low life people . it's unbelievable

We've been with United Finance for over a year and just did a refinance with them. Everyone is so…read morenice and helpful, especially Lorenzo and Joe. I highly recommend working with them!

This is my 2nd time dealing with United Fiance, and if it's my 2nd time, you must know I was happy…read morewith my first experience. At one time I was a VERY irresponsible adult who didn't pay my bills and made VERY bad choices in life. Needless to say, it didn't take me long to trash my credit. Once I woke up and realized I needed to grow up, Samuel and his crew helped me get my life and credit back on track. Not only did they help me bring my credit score back up to a semi-respectable level, but they also put me in a nice car that I was actually not embarrassed to be seen driving. 2 years later, they were able to help me once again. I am VERY pleased with the timely service, and the way I was treated from start to finish with both of my loans. Samuel, Thank you and your staff for the service you provide me. Very much appreciated.

There trucks are such shit trucks when they break down which is every other day takes forever to…read moreget fixed can't afford to get fixed blames the drivers and forces drivers to pay for there damages on there shit ass trucks when drivers get stuck they leave them stuck they don't care about the drivers most of the good reviews o here are there family members and friends do not use this company highly disappointed this place disgusted me how they treat people

Wonderful service! The professional who picked up my car was, kind, and handled my property with…read morecare. I received confirmation when my automobile arrived at the dealership. I truly am Happy with the towing. I hope I'll never need a tow again, however if I do I'll be using Happy Towing.