I stopped in for lunch and after a small mix up ( someone else took my order) the crew handled it and made everything correct in the end. MOD came through big and definitely earned my repeat business. Fries were on point and crispy chicken was perfect. read more

I'm a out-of-towner from the Bay Area. First time here and I'll be coming back. Had their classic smash burger w/smash fries, love it. Great quick service. read more

Smashburger - Yummy and juicy stuff! - Burgers Near Me - Denver, Colorado

Used door dash for this. Food arrived cold and way over priced. Awful!

Got served late but was trying to be patient. Went to use a gift card that I just received because I was in the hospital - still wearing my hospital bands - the employee didn't know how to use the gift card and instead of asking someone, simply said "it's not working, you're going to have to pay" - I did but that's just terrible customer service. Having worked many counters, I'll put it on the management. Will return when they decide to train their workers better. read more

The classic burger was mediocre at best. The patty wasn't even warm. There was absolutely no reason to justify the $5 cost of this thing.

the new burnt ends with bbq sauce is absolutely delicious! My mobile order was ready before I got there and everything was perfect.

The burgers and fries are amazing, but this location is SOOO slow. This is my second time here, and each time I'm sitting around waiting for my food for 20-30 minutes. They need more staff in the back cooking. read more

Cook was not wearing a mask while handling the food. When waiting for a refund, another worker got there and went to the back and kitchen while also not wearing a mask. Do not go here if you are taking this pandemic seriously. They certainly aren't taking it seriously. read more

SMASH BURGER. Yeah this is pretty good. While it tries really, really hard to be hip, to be different and interesting, it mostly succeeds, with the rosemary fries and lucious fresh burgers. The fried chilis are a tiny bit mealy, but really tasty. This locaiton struggles wiht space, a line meandering around and through walkways. But that's a sign of a good product right? So shut your damn mouth and just go here, kaaaaaay? read more

Smashburger - Burgers Near Me - Denver, Colorado

SLOW SLOW SLOW!! They have a fat guy who will wait to have multiple orders till he walks 20 feet to give them to people.. never seen more lazy staff! read more

I didn't want to leave a review but it seems to be like there's a serious issue going on. Today 1/25/23 we came to this location & for one it looks closed when you pull up and we came around 8. We ordered our food and I got the driest burger of my life and it truly didn't even look eatable, so if I get the shits I definitely know it was this place. Then to top it off the bathroom is near the kitchen we asked if we were able to use it and they said yes and they didn't know I was still watching and they mocked me and they all started laughing ?? Like that's rude we just weren't sure if it was for customers because it's across from the kitchen. Like no more than 15ft probably. THEN JESUS to even start with that restroom a porter potty that's been in a Public park for years isn't as nasty as that. There was shart everywhere on the toilet like to the point it's sickening. Rude employees & a terrible business I don't know why y'all charge $40 for two burgers that were DRY & Nasty. read more

I ordered this through yelp, and they told me it was ready and they hadn't even received the order. People in front of me told me how horrible the service was and I didn't believe them, but they were completely correct. I've been here for thirty minutes after waiting thirty to drive this way. God will know how bad my order will be screwed up (which I still don't have). Honestly offer people drinks when you're tied up! It'll lessen the blow read more

After telling some friends about Smashburger from my last visit to Denver, we decided to try it the next time we were in town. So, we stopped by there about 5:45pm, just before the dinner rush (there was a constant stream of people form 6-7pm). It was just as good as last time. SInce it was the first visit for three of our party, we asked several questions about the menu items and beer. The staff was very helpful and they offered useful recommendations. They brought out the burgers really fast. The first two orders were brought to our tables before the other two guys had finished ordering. I had the Avocado Club Smashchicken ($7) with Veggie Frites ($3). Both were really good but I think I liked the Colorado Smashburger that I had last time slightly better. The other items that we ordered were the Colorado Smashburger, Mushroom Swiss Smashburger, Spicy Baja Smashburger (see Rick M.'s review), sweet potato Smashfries, Haystack Onions and a bucket of beer ($10). Everyone thought their burgers were delicious. I tried the sweet potato fries and the haystack onions. Both were very good. I generally do not care that much for sweet potato fries and onions rings but I thought they were both better than the regular smashfries that I had ordered on my first visit to Smashburger. I would probably order the veggie frites or haystack onion when I come back again. Good burgers, good sides, good beer and good company... there is not much more that one can ask for... read more

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Came in here on my way to the airport because I was nostalgic that the only one near me closed. The service was extremely slow with the ladies behind the counter really just not providing much customer service. I had my order to go and I really should've checked it before I left but I was on my way to catch a plane. I had ordered a custom burger, brussels sprouts, 2 of the triple burgers and an order of fried pickles. The custom burger was missing the sauce, the sprouts weren't cooked right and the pickles were SO SALTY I had to spit it out and could not eat the rest. The only reason I am giving this place 3 stars is because the burger tasted alright even if it was missing the sauces and the triple burger at $4 was a good deal... delicious and big. But the sides all sucked, should've stuck with the fries. Sad that I drove out of my way to try Smashburger again after having such fond memories and being disappointed. read more

There ain't nothin' better than a good burger... except for a GREAT burger!! Especially for being a chain, this place delivers the goods. Enough options without seeming Starbucksian, with a variety of toppings and sides to keep everyone happy. My personal favourite is to get a nice fried egg on top. The meat is perfectly balanced between juicy and firm, so it doesn't fall apart on first bite nor does it dribble down that expensive new Tommy Bahama shirt you just bought. And the slightly toasted egg roll... it's like two delicious bookends holding together the saga of Awesome. Their rosemary fries... eh, I'm not a huge fan of them, but I'm sure some people are. They're a little too matchstickey for me, and the flavour just... I dunno... it doesn't seem to really go with the burgers. Or maybe it's just one of those things that's really tasty for the first few bites. I'm picky with burgers, and there are honestly few in town that I look forward to eating. I really like this place, and I'll be back quite soonly! read more

Teenage staff were not wearing masks today (saw them in back without them on). Will not be ordering from this location any longer. Food was fine, however it took an exceptionally long time for me to get my order. read more

Ordered through their website for delivery and the forgot a fry. Ok, everyone makes mistakes. Ordered again and this time they forgot 2 shakes. Called to ask them to fix the issue and they chose to hang up on me instead. Called back and they hung up two more times and then wouldn't answer again. I like smashburger, but stay away from this location. read more

Terrible customer service from lead Darrina who refused to give a refund after I refused to eat the food. The place was dirty. The Fountain machine had no ice. After I paid for my meal I realized what kind of place I was in and asked to speak with the manager. We threw our food and left. Don't come to this place. read more

Took the lady a while to take our order. While there was a doordash/food deliver person waiting on an order. He tried to get her attention multiple times and she simply ignored us. Didn't think anything of it until she took our order. Her mask was off and was standoffish. We ordered two drinks and she walked off without getting them, we tried to get her attention and we were ignored. When it was time for our food to come out, we were served with food we didn't order. I didn't say anything and about 5 minutes later she came back and asked us about our order. She insisted that we ordered said item, even though we didn't. Once she realized that I was right she just walked away without saying anything. This store needs more customer service and probably more employees! read more

So disappointed!! I placed an online order, it was supposed to be ready at 1:28.... nope.... 1:50. Then you can see by the picture it was a complete mess...asked for pepper jack cheese...nope.. asked for truffle Mayo....nope. They gave be my taped closed to-go bag and I was about to drive off but decided to check the bag, they forgot my haystack onions and Brussels Sprouts! might be this specific location but I've never had issues like this before with Smashburger. read more

Smashburger - Brisket single, no bun - Burgers Near Me - Denver, Colorado

It took me awhile to get here but I'm glad I finally made it. It was early afternoon, we'd just settled into our hotel and was looking for something quick to eat before visiting my parents. Luckily this was directly across the street and it was early enough to beat the lunch crowd. We both ordered the Truffle Mushroom Swiss burgers though mine was the black bean patty. I ordered a side of crispy brussels sprouts and he had the fried pickles. Both were quite tasty. The fried pickles were seasoned just right. Not too salty and the right texture. Being that I just started eating brussel sprouts 5 years ago, I would have to say these are my 2nd favorite. I hope they are just as good at the Atlanta location. The restaurant was clean, the workers pleasant and the wait was relatively quick being that everything is made to order. We did attempt to return that evening for a late night snack of fried pickles but there was a line out the door. Which was understandable because the food is really good. We returned 2 days later for more but this time I had the Classic Burger with turkey patty instead of the black bean patties because they ran out but it was just as good. I also ordered fries and a Haagen Daz chocolate milkshake which was yummy and bad for my stomach at the same time but hey, YOLO right? I would definitely recommend this place as far as burger joints go. The are several out there that I still need to try but this one definitely has my vote. read more

We ordered through Uber Eats, which was fine. The food was stone cold, buns were burnt black and rock hard, bacon was nearly raw. Never again. read more

Can't see how they justify an order of fries and a bloody mary costing $20......plus I had to ask twice for water.....the drink was ok but not worth the price at all......sorry I got stuck in the airport and decided to try these guys...just glad I didn't order a meal......being a disabled vet on ltd income I thought it was wayyyy overpriced......not worth going unless it's the only thing open and you can throw money away read more

My step-daughters love going to Smashburger! Honestly, I think it's the shakes. They are some of the best shakes I've ever tasted. The chocolate Oreo shake and Butterfinger shake are both popular orders for the two of them. The girls also like their classic smashburgers, and the people working there never blink an eye or make the kids feel weird when they ask for their burgers plain with only cheese on it. We also just had an incident tonight where one of our drinks ended up all over the floor (yikes!), and the person I told was very gracious, cleaned it up promptly, nicely waved away our apologies, and didn't make the kids awful about what was an accident. So, I would rate this place as extremely kid friendly!! I'm a fan of their sweet potato smashfries, and both their regular smashfries and sweet potato smashfries are seasoned with olive oil, rosemary, and garlic. They also have versions of both regular and sweet potato fries that are seasoned only with salt. I don't eat beef, but Smashburger has an avocado ranch black bean burger that I get regularly. It appears to be made in house, so that's nice (and better than the Gardenburger some places use for their veggie burger). It's not a great black bean burger, but I do really appreciate the vegetarian option. read more

Smashburger - Classic Smashburger with Smashfries - Burgers Near Me - Denver, Colorado

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This little gem is on the corner of suburbia, facing into north field. This is a lovely example of the smash burger brand. I love being able to get the mini sized burger. The staff does look at you strange if you skip the combo and just get a burger, but that's ok. Be aware, being in suburbia there will be lots of kiddos, and they don't all behave well, they make messes and are loud. read more

Smashburger - Truffle mushroom (small size) - Burgers Near Me - Denver, Colorado

It took 20 exactly to get a double burger. There were only 2 people before me waiting for food. Ordered at 1221 got the burger at 1241.

The Stapleton location is currently under renovation (but still open). Be aware that you will probably step in a pile of sawdust and the walls may have just been painted. Aside from that, the service was surprisingly fast for the lunch rush. We went with a group of 6 and had our lunches within 10-15 minutes of ordering. I want to be a fan of Smashburger, but I never can bring myself to love their burgers. I like the "crust" that they have on the outside, but other than that the flavor leaves much to be desired. read more

Date of Visit: 1/25/15 Definitely a solid option for a quick burger fix. I had the Truffle Mushroom Swiss Burger (Truffle mayo, Cremini shrooms, Swiss on an egg bun) and sweet potato fries; both were pretty darn tasty, especially for a fast-casual joint. Smashburger is definitely worth the $2-3 difference over any fast food chain; they win in flavor and quality, hands down. read more

Houston airport(3/27). Was looking forward to a nice layover between flights and the family decided on smashburger. Huge mistake! The register help was nice enough but, missed half our order. The man in the kitchen had no business being there. As the orders, which we were 2nd, started to accumulate, his pace didn't change. Fries weren't done and cold. He forgot the chicken tenders until I was holding the bag. And the wife's burger was no where to be found. IT'S SMASH BURGER!!!! The manager refunded my money without a question but, there should've been questions!! Although it did take her several attempts to do so because she wouldn't put her phone down. STAY AWAY!!!! read more

worst smashburger ever. if you have all day to wait for your food, this is the perfect place. a waste of time (literally).

My experience here has been better recently - as long as I don't go on a Tuesday! Tuesday seems to be burnt burger day in the kitchen and I have no idea why. Consistently I have gone on Tuesdays and been server burgers well past Medium Well. I have gone Wednesdays and Thursdays and the burgers have been fine. Friendly staff at the register and in the dining room. They serve Coke Zero, always a plus in my book. Parking is still a cluster fuck here - park down by the vision store and walk back - worth the walk and the lessened chance of damage to your vehicle from errant parkers up front. Pretty much all of Quebec Square is bad when it comes to parking. You can escape here with a 1/3 lb All American (cheeseburger), regular fries, and a beverage for $9.75 - slightly more for the 1/2 lb version. I still prefer the Lafayette location a smidgen more but this has now risen to a 4. Not as good as it gets but I am a fan. Just a heads up, and not a big surprise, between 11:30-1 this place is PACKED! It has limited dining room space and if your group is larger than 4 I wouldn't suggest going during those peak hours expecting to dine in. read more

This was my first visit to a Smashbuger place. I tried the Spicy Baja burger with sweet potato fries. The amount of spice was just right for me. That means it will be good if you like hot food but may be too hot for some. Both the burger and the fries were very good. The service was extremely fast as the food came out about the time we got to the table. This was helped by us getting there just before the dinner rush started. I have frequented other burger places and this is definitely one of the best. I think it is also better than 5 guys in taste and especially with the variety of topping you can get. I will definitely come again in the future. I also like that that had other sides like fried veggies and salad entries. I didn't try any of those but they looked interesting. read more

Smashburger - Spicy Baja Burger with Sweet Potato Fries - Burgers Near Me - Denver, Colorado

Was home sick from the side effects of my second vaccine for Covid...have not eaten since Good Friday, so this was to be the first food I'd eaten in days, and my Easter Evening meal. It was HORRID...in two words the burger was both greasy and burnt...as in to a crisp. The fries were no better, cold and congealed are the best description I can come up with. My advice...find a burger place that actually knows how to cook. read more

I came here and I was third in line. I ordered a burger and fries and it took 20 minutes to get my food. My burger was cold when I got it. The cheese wass not melted and the mushrooms were raw. The people behind me got their food before me. I will never come back here or to any smashburger again. read more

Employee hygiene and food safety are a major concern at this restaurant. I've noticed employees not covering coughs or washing their hands. Furthermore, I've dealt with several unprofessional employees who were rude to customers at this Smashburger location. These concerns have been mentioned to corporate and I would recommend avoiding this restaurant until employee hygiene, food safety and employee professionalism are rectified. read more

The negative review is generally about the total lack of customer service. I like Smashburger and I love the smash fries and shakes, but the total lack of effort and rude attitude by the staff makes me never want to come back here. The place is also disgustingly dirty - just no pride at all in their work or in the establishment. Management should be embarrassed but I'm guessing they don't care either. read more

First time eating smash burger and sadly to say I was very disappointed with this location. They took an hour just to make my food. Other people were complaining as well. I ordered a salad, chicken tenders, a burger, and fries and it was disgusting. The lettuce was spoiled, very soggy and black. The rest of the food was cold and hard. I'm not sure if the staff was new or what but the customer service was horrible. I will never come back to this location again. Waste of my time and money. read more

If I could rate this place half a star i would or no star ! The manager or register lady was so rude, they didn't give my fries then the lady accuse me of being rude is why I didn't receive my fries , the floor was wet , I almost fell and she whisper to the cook I hope she falls ! The cook felt bad and apologize on her behalf ! I'm so upset ! Never coming here again read more

The TV commercials looked so promising, but eh. I now understand the name, Smashburger....'cuz they smash the burger to smithereens! I'd rather have a regular burger than these two razor blade thin patties. The " burger" was all lettuce & tomatoes.....& so small. Over $13 for a small burger, small uber salty fries & a small Diet-Coke. Soooo not worth it. They'd get another star, but the employees never smiled & pretty much hated being there. I left hungry & very disappointed in yet another burger chain. read more

yeah no. we got these burgers because Hocus Pocus 2 was premiering that night on Disney Plus. my dad ordered the burgers online while me and my mom went to go pick up some Crumble Cookie. everything seemed fine until we got home. me and my dad both had a black bean burgers because they are actually quite good. but my mom and little brother had just meat. I saw pink when my brother bit into it and went to check it out. then see the inside was COMPLETELY RAW!!!!! same with my moms!!!! my dad called the place and the man on the phone ACTULLY sounded concerned and offered us two new burgers for free. my dad said yes and went to go pick them up. when he got home again he gave them to my mom but they were still RAW!! what the heck is wrong with the cook???!!! read more