Had this for lunch at home today. I had multiple good experiences with this chain in San Diego. But when I moved to Denver, I had one bad experience followed by 2-3 good experiences. Today was a not-so-good experience. The fried chicken burger was extremely salty. read more

Nice and quick service for a chain restaurant. I love a good burger. I wasn't a fan of the "smash tots or fries" but that's ok because bare tots and fries are amazing! It was pretty chill and quiet for a Friday evening. Very enjoyable. read more

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Ok so, My favorite hamburger is the Colorado burger. I went there and found out they had a Colorado big dog. Juice delicious seemed like Quarter pound hot dog with cheese and fresh sliced green chili's. IT WAS AWESOME, Worth Trying but don't forget the napkins. AWESOME THANKS SMASH BURGER COLORADO BOY read more

Smashburger - Smash Burger colorado big dog - Burgers Near Me - Denver, Colorado

The woman taking my order, cut me off in the middle of me trying to order. It's like she could only handle a couple sentences at a time. I've never to smash Berg so I don't really know how to order I guess. I told her I wanted a classic burger with tomato onion, pickles, and before I could finish it when she cut me off And she proceeded to tell me everything that comes on the classic burger and then said now what don't you want on it. Good Lord! Then, I ordered sweet potato waffle fries. And she gives me Smashburger regular fries. This woman did not listen at all. Then I'm standing at one of the tables and she comes by and just tosses my bag on the table and says have a good day doesn't even look at me or anything. I don't know what's happened to customer service in this country! It sucks! read more

Worst place for take out I ordered dinner yesterday and they give me the oldest most burnt patties I've ever had 60 dollars worth of Food that they refused to refund instead they gave me a free meal which is not even equivalent to how much I spent don't recommend go some place else read more

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Tried to use a BOGO coupon. Employee didn't know how to do it after taking our order. Asked us to wait to pay so he could take other people's orders. After 20 minutes, we asked and he said our order had never been put in because there were too many customers. Unbelievable service! We left and won't be back to this location. read more

$18 for a burger fries and a lemonade. The burgers are not bad but you can get a much better mail at Wendy's for five bucks less

So salty!!! I could not eat the classic burger I ordered. The salt content was at saturation point. Totally inedible. Yikes! read more

If there is one way for me to enjoy lunch, it's when no one else is around to watch me eat! I am gyess this store does earlier lunch rushes, as I was in around noon and thw place was relatively empty. But that didn't stop the staff from being warm and friendly themselves, they were even able to keep a solid conversation. The food was quick to the table, but had a bunch more grease than my usual expectation. May have been just a leftover patty from the rushes, but wasn't impressing anyone. read more

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The restaurant itself is very clean and welcoming. The service was quick but only because I ordered on their app to pick up. They gave me an estimated wait time of 20 minutes and it was ready in 5 which was not the best outcome since I still had to drive there. This lead to my food not being hot like I wanted it to be. The burger and tots were super oily. To the point where it overpowered the flavour of the burger/tots. In addition, it was over 16 dollar for me meal and they charged me a 10 cent service fee? Seems pretty weird. Overall, probably won't be going back to another smash burger. read more

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Absolutely no one working here today so service was nonexistent. Got my order in quickly but should have realized that lots of other people were still waiting on orders from 20 minutes ago and never should have paid money. Got my order and it at least hot but a sloppy mess. Not sure the best answer but yikes read more

Tried to give this location the benefit of the doubt. Waiting for my order that I ordered online. They told me it would be ready for pickup 30 mins ago, I'm still waiting, it's not that crowded inside either. Only one kid working the counter and seems like the kitchen crew in back is super slow, I won't be back and neither will my coworkers. Spent my entire lunch break waiting for food that we ordered online, and they confirmed it was ready prior to arriving there. Don't ever go to this location, go next door to subway or dominoes. You'll get better service for the price. read more

1/4 filled cold food 65 dollars that was spent I've just got robbed Managers please do something about This or this place will close read more

Smashburger - Tots and fries 1/4 full and cold I literally got robbed never thought this from smash burgers - Burgers Near Me - Denver, Colorado

Ordered scorching tenders and fries. Got a puddle of grease. Must have been on purpose, totally unacceptable and made me sick. read more

Smashburger - This was just from the 5 SCORCHIN HOT CHICKEN TENDERS. Gross. - Burgers Near Me - Denver, Colorado

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Worst burger I ever had. Way overcooked,dry & flavorless. I would've been better off getting a McDonald's cheeseburger!

I just want to say Jenna and her team rocked today busy and all this lady goes above and beyond she aims to make sure that customers get their order I know what some the other reviews are saying idk who was working them days but today 10/18 7PM I treated myself to dinner and observed a awesome staff working good together communicating positively to get customers in and out. And as I'm sure the ppl from the bad reviews been here many of times and only leave that one bad review instead of all the experiences I have been to this location twice and pleased both times, I work down the street but don't live to close but I will travel just to show Jenna and her team some love and chef the brisket burger was spot on well done with a slight crisp to my tastebuds... Perfection read more

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I always look forward to enjoying Smash Burger. Unfortunately this time I was very disappointed. I ordered the Colorado Burger which claims to have grilled green chilies on it. The chilies were not grilled and they weren't fully cut up so I had a big hunk of a green chili on my burger instead of sliced and grilled. I had to take it off. I did order a single but the patty was very small and didn't even cover the bun. Lastly, Tots were very greasy! On a oditive note, the service was good. I will still patronize other Smash Burgers but not this location in the future. read more

Smashburger - Colorado Burger - Burgers Near Me - Denver, Colorado

Aside from the food being great, they have one of the most enjoyable front of house staff members. I think her name is Erin, but she always makes my day when I come in. read more

When I lived down in Englewood, The SmashBurger on Broadway and Floyd was one of my favorite places to get a burger. I was really bummed when they closed but then I moved up north and closer to the one on north quebec so o was glad to be able to get them again. Unfortunately it's definitely not worth the trip. We placed an online order and I went to pick it up. I walked to the counter and no one was there, which is no big deal. A girl in the back saw me and yelled walking forward "what do you want?" And before I could respond she said "we don't have it!" I just looked at her confused and said "I'm just here to pick up an online order." And gave her the name. She went to the back and looked at the bagged orders and said "oh look, we do have it." She then grabbed it, walked over to me and shoved it in my hands and said "here, take it, I don't wanna see your face anymore!" I'm not really sure what happened or what I did to get this type of service, but it doesn't make a person want to come back. I've never met this person before and I was in the restaurant for no more that 20 seconds and only said the one sentence, so it not like I provoked her in anyway. Plus the food wasn't cooked well. The fries were ice cold and burgers were lukewarm at best. Overall, I wish this could be my go to burger place but I don't see that happening now. read more

My last meal in Denver was at Smashburger. My dear friend recommended that we go and eat here. She and her husband headed over there in their car, with my following behind them in my rental. This location felt roomy when you first walked in. The idea is that you order at the front, get your drink and food, and then sit down at a free table. I ordered the truffle, mushroom, and swiss burger. I got fries and a drink. Everything was delicious. The burger was tasty, juicy, and flavourful. I even liked the fries! Thank goodness for the drink to wash everything down. I didn't do any refills, but you could if you needed to. The dining area was clean and roomy. We sat there, ate, and chatted. It was a good trip with great friends. I can't wait to come back to this yummy burger establishment. (45) read more

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Food is always fine... It's greasy burgers and fries! However, this particular restaurant is not as clean as other Smashburgers I've been to. One time my family went at 8pm on a Friday and a lot of tables had customers, but the staff started cleaning and closing up shop. It was a bit distracting because they were moving chairs/tables and condiments around. I especially noticed because I couldn't get to any of the hot sauces... The restroom was also dirty and smelled of something foul (couldn't tell if it was old urine or if it was mixed with other odors). I didn't bother touching anything with my bare hands and never used their toilet due to the smell. On another occasion I ordered ahead one time and they got my order wrong. They gave me something without bacon while I ordered a burger with bacon. Instead of apologizing and providing acknowledgment of their mistake, the Hispanic lady just took my to go bag and disappeared into the kitchen for several minutes while the cashier rang me up with a new order. I'm not sure if they did that because of language barriers or if they just don't have good service. Either way, their mistake caused me to wait there (which defeated the purpose of me calling in ahead of time) and they didn't correct their mistake free of additional charges nor acknowledged anything. I'm not there for free perks, but they costed me time and made me late. I'll probably go to another burger place further away just for the enjoyment of being in a clean place where I'm welcomed and treated like a customer. read more

Smashburger - Double classic smash. 6.99 - Burgers Near Me - Denver, Colorado

I've been to this location and every time they seem to get my order completely wrong. They got it wrong 2 times. Bad customer service and were complete slow even thou the store was empty. I do not recommend this location. Better luck somewhere else. I hope the owner sees this and corrects this. We had to wait over 30 mins. The person from grub hub was waiting over 40 mins for their order. Food was cold when we got it. Makes no sense because it's empty. read more

This was the worst restaurant experience I've ever had. I ordered on Smashburger's website for pickup. When I got there, chick said someone had already picked it up. I was like well, it wasn't me... she said they would make it for free. I went out to the car for a few minutes to let my friend know it would be awhile. When I got back in to check, the manager was at the front and let me know they would not be remaking my order because door dash picked it up for me. I told her it was not a door dash order.. it was on their website for pick up. No one had my name or address to pick it up for me. She told me to call door dash and that she couldn't give me my money back.. then walked away and didn't return. Managers name was Veronica, she should not be a manager, awful person. Wouldn't listen to me at all, and stole my money. read more

I walked in to get my to go order and the young lady bagging my order dropped ranch on the floor, cleaned it up turned around and ate food from the counter then grabbed my food and placed it in the bag all with the same gloves on. Gross! The manager who she was BS'ing with the whole time said she didn't see anything or she would have stopped her and that she could remake my food but it was going to take a long time. read more

Ordered a to go last night. Pretty simple - burger, chix sandwich, fries, shake. Got home and no BURGER!!! Had to share with my husband. There is no way to contact the store or anyone at corporate. I tried last night and today but I don't think they actually answer this store phone. In the past this store has been incredibly slow. I like their burgers but not worth the headache or the money. I would NOT recommend Smashburger. read more

On 12/17/2023, I visited the store at 7305 E. 35th Ave., Suite 165, Denver, at around 8:00 p.m. It was not busy when my husband and I arrived, there being only one other table occupied. After placing our order, my husband, paid the tab and provided a tip. We sat at a table and waited for our order. About 10 or so minutes later, the food arrived at our table. The fries looked very old, and I tried one. It was cold. I brought it out to the counter, and the woman on duty, who identified herself as the manager, Jenna, put her hand on the fries, agreed they were cold, and said she would remake the fries. I then returned to my table and tried the burger, which was also cold. I asked my husband how his food was, and he told me his order was also cold. We brought the food up to the counter and told "Jenna" we wanted a refund. The manager immediately lashed out, saying Smashburger does not provide refunds. I asked for her bosses' number, and she refused to provide a name or phone number, and screamed at me to contact the corporate office if I did not like it. For another ten minutes or so, while other customer's were trying to get their to-go orders, I continually asked for her bosses' number or the corporate office number, while she continually screamed at me and was, in general, extraordinarily rude and abusive. She finally erupted and screamed that I was to immediately leave her store. She did not provide a refund. Another customer who had received his to-go order while witnessing her tirade, waited for me outside and expressed his sorrow that anyone should be treated that way. I expect a full refund and that this "manager" be disciplined. My husband did record part of the interaction which I am happy to share. Do not, in any way, try to provide a refund in the form of gift certificates, as I will never, ever, frequent Smashburger again. read more

Yo! Severely understaffed. Messed up every order in the place! Decent burger. Horrible service. The worst manager I've ever seen! Will never set foot in a smash burger because of this experience! read more

I didn't have high expectations for Smashburger but had heard good things. Ordered a Colorado chicken burger, a classic burger with black bean patty, and a kids burger (burger, applesauce, and milk). We also got 2 sides of regular fries, and a side of fried pickles. $30 total- kind of pricy for burgers, but not terrible. It took almost 15 minutes to get our food (to go), and we brought it home. Why do the takeout bags smell like a fish market??? I could not figure it out. All of our orders were correct but lord have MERCY, everything was sooooooo salty it was nearly inedible. You can see the chunks of salt on my black bean burger (which looked so unappetizing...literally just black beans and a ton of salt.) The fried pickles were extra salty. I couldn't finish it. I eventually picked off the black bean patty and just ate some of the toppings and the bun. We will not return - blech. read more

Smashburger - Burgers Near Me - Denver, Colorado

Great hospitality service in very clean at the smash burger on Wadsworth and Crestline, thank you for the wonderful hospitality and service, can't go wrong with the double Colorado... Shayleand Smith. read more

Still a fan of SMASHBURGERS since for now, they expanded this location (Quebec St & E 35th Ave)! They have more options err for Hubs and I! *DOUBLE SCORE* This recent visit was on Friday August 8th 2014. Having cooking a storm for the week and NOT feeling like cooking for ourselves, Hubs suggested to go here for Dinner. To SMASHBURER Northfield Stapleton we went. Time was about 20:30hrs. YES, it was indeed a very LATE Dinner for us. Anyhow, when we arrived, there are a few patrons dining in. YES, you order at the counter. The Staffs will give you a NUMBER Token and then the staffs will send your order to where you are seated. We opt to have the following items for our Dinner : * Truffle Mushroom Swiss SMASH ($5.99) - My Main Entree * SMASH Fries (2 @1.99) ($3.98) * COLORADO BIG SMASH ($6.99) - Hubs Order * Chocolate Shake ($3.99) * Nutter Butter Shake ($4.29) ORDER # 63 The staff behind the counter who took our transaction her name is Monique. My order of Truffle Mushroom Swiss Smashburger comes with Truffle Mayo, Sautéed Baby Crimini Mushrooms and Aged Swiss Cheese on An Egg Bun. Hubs order of COLORADO BIG Smash, comes with Tomato, Lettuce, Mayo, Pepper Jack Cheese, Green Chilies, Melted Cheddar Cheese, Smashburger on a Spicy Chipotle Bun. Man just by writing this review, bring me fond memories of SMASHBURGER with Drool In A GOOD Way! Our Dinner was $27.26. We left feeling satisfied with the GREASY-GOODNESS of why we fall in love with SMASHBURGERS ever since 2009! Hubs like his order of Nutter Butter Shake. I like my order of Truffle Mushroom Swiss Smashburger. SMASHBURGER Store # 1009 7305 E. 35th Ave Denver, CO 80207 Tel : (303)-586-8300 @156/2014 read more

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@ The Denver airport.I had the bacon cheeseburger. It was good. but it could of had more mayo on the bun

Good place to go when you just need a cheap but good burger. Much love............ iiilo d

Went to try the new wings. Wings were mediocre in flavor and not review worthy by themselves. The reason I wrote this review is for the god awful service. Wings took 20 minutes and sides were not ready with wings.. server explained that they dropped one wing on the floor and would be bringing another shortly. One of the sides showed up about ten minutes later, still no tots. When we tried to speak with the GM Veronica, she was snarky and rude. She offered no refund or sincere apology for ruining our dinner. Feel cheated out of $15 read more

Ordered a crispy chicken with bacon and Swiss. No bacon or Swiss. Normally I would chock it up to a miss no big deal. But while I was standing waiting for my food 3 other orders went out wrong and were sent back.... they had someone standing there checking the orders as they came out and were still not getting them right. Food still tasted good which is the 2 stars. Just need to work harder on getting food out correctly. read more

Smashburger - Crispy Chicken - Burgers Near Me - Denver, Colorado

Was standing in line and the lady who was hosting I guess but she was also serving and cleaning tables told multiple single and two tops behind us to go ahead and find a small table. Sit down we were at three top so I waited patiently, which is fine I understand everyone's busy after about 20 minutes I could see that there were 3 four top tables open so I made myself to the back and asked her if we could go ahead and come in and sit down. She then told me that I need to go back upfront and wait because they were going to stop seating because of the kitchen. Then I asked her why are you letting one tops and two tops come in if that's the case well at that point we were notified that the kitchen would be completely shut down for 45 minutes. We left. If you cant handle the volume then close. read more

Ordered a Black Bean Burger tonight 1/12/2022. **THIS IS NOT A VEGITARIAN BURGER AT THIS STORE**. They took a beef burger patty and smooshed black beans on the top of the beef burger. The manager blamed the workers that they did know how to make a black bean burger. Who does that and who taught them that??? They could not explain and give a good reason on why this wasn't their normal black bean burger. When I called them they needed proof on that this actually happened and I brought it back to the store. They did reimburse my money once I showed them the burger with nothing more then just a sorry. I was sick to my stomach the rest of the night. ** So be careful you are not trying to eat beef. This is NOT the restaurant. read more

Delicious every time and is not a better burger anywhere - and do not forget the Shake!

Both bathrooms flooded. Order wrong. Missing 3 items. Poor customer service. Less than savory environment. Burgers not up to par with other Smashburgers. read more

To be completely fair, like 3.5-4 stars. I actually enjoyed everything but for the price, which isn't unreasonable, I'd opt for another burger joint. The line moves quickly and efficiently but the employees seem like they aren't happy at all. They weren't rude but I didn't get a welcoming vibe. The regular fries were cooked perfectly but lacked seasoning. The smash-fries went the opposite direction. The "flavor" was there but they were too greasy and a tad bit soggy. Despite being the signature fries, they were underwhelming. My burger patties were so ridiculously small, it actually made me laugh. It looked like 2 extra large slider patties were placed on a regular burger bun. One of the cheese slices were melted and the other was cold as if they forgot to add the second slice. Not only that, the cheese was a lot bigger than the patty... Luckily, as I bit down on my burger, I was content. I enjoyed both of the burgers although the jalapeño burger was a little to spicy for my tolerance. The Oreo milkshake was great! A full milkshake glass with the extras in the silver container. The only think i would change is the thickness. It was a little runny and I would've liked a little more whip cream, but that may just be my preference. I would come back to the chain on occasion, especially since they provide discounts and rewards. read more

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I am not sure why I hadn't visited this burger joint sooner! This location is minutes from my house. The burgers are stupendously tasty! I ordered the Classic Smash - nothing fancy, just a straight up satisfying burger. My favorite part of the meal were the smash fries which are not as thin as shoelaces ties and smaller than regular fries. It's the perfect size. They are tossed in olive oil, rosemary and garlic - no need for dipping in anything! read more