The level of incompetence experienced from this office is like nothing I have ever experienced…read moreanywhere before, regardless of industry. Either they just don't care or the left hand has absolutely no idea what the right is doing. Everything looks great and I suppose is intended to be impressive with all the latest tech etc. but when a customer experiences as many issues, mishaps, lack of communication, etc. as I have, then none of that matters. I would encourage the office to focus on the level of service provided to your customers and a little less on having all the latest gizmos. Anyone that believes any of that matters while delivering the poorest customer experience ever (what a title to inherit) is sadly mistaken. I literally picked the office due to the glowing reviews but I would advise anyone who likes to avoid hassle and headache to absolutely stay away. Involving the office manager has not seemed to have made the least bit of difference either. I cannot wait for my treatment to be done (IF that EVER happens) so I can find somewhere else in a hurry. The ONLY thing they have done well is to accept payment and it was all downhill after that.

From the moment you walk in the door the staff makes you…read morefeel welcome. My 94 y/o Mom had an infected back tooth. Dr. Levine and assistant Bahra took their time with her, were patient and quite gentle. Cannot recommend enough!

To address Dr. Abes (Dentique) response. This is not about my perception. I was not notified a dog…read morewould be present in the office. This important information was not provided when I scheduled nor confirmed my appointment. The presence of an animal in a medical environment, is an issue a patient should be clearly notified about in advance. Dr. Abes response avoids acknowledging that communication about this matter did not occur.

I've been a customer for approx two years. Recently I was informed that the dentist at your…read morefacility was out of network and was not " credentialed" resulting in a bill which occurred in Feb. 2024. The doctor who performed the services isn't empolyed by your facility anymore and I'm being held responsible for the bill. Should I be held responsible for an administrative error?

Dr. Ennuson, Chelsea, Rachel, Anaya, and Shameena are all the best. I came in pain and was greeted…read morewith sympathy and care. I was treated with respect and explained everything in detail and told what would happen each step of the way. The manager Jennifer was very personable, and worked with me on questions I had. Dental pain is no joke, trying to work around cost, time etc can be frustrating and a major factor in care, sadly for many its not an option. Aspen does offer some resources to help those with this challenge. I see alot of negative reviews of this location and I had second thoughts, for me my experience was/is very good. I hope that remains the case. 10/10 for everyone there. Douglas F.

This is would to be the worst experience of my life. This Aspen office one I went to was awful. It…read morewas a revolving door of staff. Tried to get to cement in my tooth that came out of my denture (same tooth over and over again. Aspen contacts your insurance for pre-approval and the patient pays their portion before any work is done. Every time we talk to them, they seem to have a new Office Manager. The dentist I saw for consultation was gone when I came in the next week. They say I owe money? What? Warranty, they will not honor that either? Forget that. I have a convention I must attend for a week. I have a hole in my mouth that I will have to repair myself. I suggest not going to this office...it is a nightmare!!! In fairness, they had one Office Manager who was great, but now gone. He told me to come on in we will re-cement your tooth and I could have in an hour. Too bad he is gone. I went to the same dentist since I was 17 until he retired. His family (family office) were the on-call dentist for NBA's Atlanta Hawks. They would never refuse a patient service. They were wonderful and the staff remained the same for over 30 years!

My family had a very stressful experience with Aesthetic & Implant Dentistry of Atlanta. My mom was…read morereferred here for extractions and implants and was quoted around $75,000. From the first visit, the focus felt heavily on financing--she was encouraged to apply with multiple lenders, and surgery was scheduled within days. The office contacted her repeatedly during the weekend, including in the evening hours, and asked her to set up online banking access so they could see what she could put down. Once I became involved, the finance person and dentist stopped answering calls and did not respond to voicemails. She chose not to proceed and attempted to confirm she would not be charged; after that, communication stopped. She then received a $12,000 CareCredit charge, and the doctor was paid despite no surgery being performed by Aesthetic & Implant Dentistry of Atlanta. We are in an ongoing dispute with CareCredit/Synchrony, which has treated the charge as valid based on signed intake/treatment plan/financing documents, without confirming that the procedure actually took place through clinical documentation (for example: procedure notes, anesthesia record, extraction/implant charting, implant serial/lot numbers, radiographs taken day-of, dated post-op instructions, or other records tied to an actual date of service). We have filed a criminal complaint with the Cobb County Sheriff's Office. Please use caution, ask detailed questions before authorizing any financing, and consider getting multiple opinions/quotes.

(Warning‼ to Potential Clients! 1-Star Review…read more I am sharing my experience at Aesthetic Implant Dentistry of Atlanta to warn potential clients--especially those on a budget or relying on financing--to research carefully before choosing this office. I originally applied for a loan through their office for a procedure I specifically requested. After the loan was approved, I was later informed by Dr. Motoban that the procedure would no longer be possible. In spite of that, the finance company had already paid the office, and I was now obligated to repay the loan for a procedure I was no longer getting. When I requested that the loan be canceled in August, the office stopped responding. For nearly three months, they gave me the runaround and avoided assisting me in any way to rectify the situation. During this period, I was forced to pay on a loan I could not use, while the office refused to cooperate with the finance company to cancel it. My calls were screened, and messages were ignored by the office. I live an hour away, so the only way to get any type of response was to show up in person unannounced. I went into this process very insecure about my smile. They took advantage of that and knew it would fuel me to follow whatever they suggested in order to get approved for a higher loan limit. Once that higher loan was denied, they ceased all communication with me entirely. It wasn't until I began pursuing professional outside options that the office suddenly claimed everything had been an "oversight." What they refused to resolve for nearly four months, they completed in ten minutes once outside pressure was applied. When I finally went to the office in tears, the office manager's "NEW‼ assistant (Mrs. Morah) who had just started and was not involved in the earlier communication--showed genuine kindness and empathy toward me. I shared with her how this experience had terribly affected my credit. Sadly, Dr. Motoban refused to honor my cancellation request and even instructed her not to give me a receipt after I mentioned the possibility of legal action. Based on my experience, I strongly encourage potential clients to read reviews carefully, ask questions, and be cautious--especially if you are working with limited finances or relying on payment plans. Patients deserve transparency, honesty, and respectful treatment from start to finish.

I have always been PETRIFIED of going to the dentist and I have wicked anxiety thus, I have avoided…read moregoing for years. Then a toothache forced me to go. I found Dr. Johnston at Riverwood Dental and he and his team have managed to calm 50 years of past dental trauma and fear. He is calming, the staff is calming, they offer sedation, and the view from their office near Cumberland Mall, is spectacular, seeing all the way past the king & queen building. Under sedation, Dr. J did the fastest and most gentle cleaning of my life, along with three fillings, and also prepped one tooth for a crown and placed the temporary. In that session I had zero anxiety, and was so relaxed and calm, that I was actually drifting in and out of sleep!! It was such a good experience that I have now switched my whole family to Dr. Johnston and Riverwood Dental.

Very friendly and most importantly was very efficient and was seen right on time. Easy location and…read moreclean office

Where to start? 10000 Stars if it was allowed. This place is top notch.. from the moment you walk…read morein to leave you are treated as a human not a patient. As someone who has major dental phobia.. I was not nervous once. Everything was explained to me in detail what was happening and I was always being checked on. I really couldnt recco this place enough. Ample parking Clean Televisions and blankets Snacks and drinks

I want to commend Dr. Gandhi and is very able assistant, Whitney,…read morefor their competency and professional work. No one looks forward to a tooth extraction. These two made the procedure incredibly smooth and painless. I also appreciated the extensive after-care instructions. Martha M Mehta Five star rating !

Best dentist I have ever encountered. Same with the office. Relaxing. Great with referrals if…read morenecessary.

Dr. Tekin is exceptional in his dentistry and I appreciate his use of cutting edge technology too!…read moreHe is a very thoughtful and genuinely kind practitioner. His staff is also great making the entire experience top notch!

Can I just say WOW! Have you ever been wowed when you went…read moreto the dentist!? From the moment I walked in I was greeted with smiles by name. The sign in process was easy since when you schedule they have you fill out everything prior to coming in. The front office space is gorgeous and smells so refreshing. Shortly after signing necessary forms, my hygienist, Laranda, came to greet me and she was the sweetest! Very knowledgeable about my teeth and gave great tips for once I leave. She took thorough x-rays along with a 3D scab. In addition she also took photos. While in the seat they offer you a neck pillow and warm blanket for comfort! Makes the experience so relaxing! After the dentist, Dr. Giesler comes in to go over your chart. I am passing with flying colors! Also have great tips to start using softer bristle brushes versus medium. Better for your teeth. Overall, amazing experience and highly recommend this office! Did I mention is Female Owned! #GirlBoss shout out Thank you for such a wonderful cleaning.

Atlanta Smiles is the best cosmetic dentist office in Atlanta, GA. I have been coming here for…read moreyears and my hygienist Donetta is amazing!

I really wish I could put zero stars for this dentist office. First off, they spent way too much…read moremoney on their facility... which usually means higher prices. Boy was I right on my first impression. I was told they accepted my insurance and get there and they are out of network. They then tried high pressure sales techniques to make me feel obligated to spend $8000.00 on simple fillings and 2 root canals that I now know are completely not needed. When I received my second opinion from another dentist office (not going to name it, but I did review it) my bill was right at $500.00, and that was before insurance paid a dime!! These people are out to get money however they can. I did get my teeth cleaned there, but on my second opinion appointment I was told that I would need another cleaning soon because they did not do a good job. Basically I wasted my time and money going to this dentist and I highly recommend that no one ever uses Dr. Christine Beecher. Oh yeah, almost forgot... When I told them there was no way I could afford $8000.00 for dental work they told me that I should call my credit card companies and request a limit increase. I still can not believe they wanted me to go 8 grand in debt just to let them do my dental work!!

From the owner: Comprehensive Exams Oral Cancer Screenings…read moreEmergency Treatment Smile Evaluation Teeth Whitening Implant Restoration Dentures Gum Treatment Cleanings Root Canals Tooth-colored Fillings Crowns and Bridges Veneers X-Rays

I have been going to ACCD for a number of years and have referred my entire family. From the front…read moredesk to the back office, it is evident that every single person in this staff is professional, efficient at their particular skill set and compassionate in their delivery. The fact that I actually look forward to going to the dentist now is a clear indication to me that something is going right. Lying back with a headset with spa music dancing in my ears, a warm neck pillow, cool shades, pearls of wisdom on the ceiling monitor and the arm and hand massage. I recently had the pleasure of having Tamela (I hope I got her name correct) at the other end of 'the chair' helping me further relax with a touch that truly made everything going on in that room melt away. Her massage is unlike any other I've experienced. I could have gone through a 4 hour visit after this experience! Thank You to ALL staff and Dentists here at the ACCD :)

I went there to get veneers. During my consultation, Dr. Cooper told me he could do my case, and we…read morediscussed placing veneers on my upper 10 teeth. At my next visit, I received my temporary veneers. I immediately told him they looked too big for my mouth. He told me not to worry and said the final veneers would look smoother, smaller, and more natural. The next day, I emailed the coordinator to explain that I wanted a natural look -- not bulky, not too long or too wide -- just similar to my original teeth with a small upgrade. I already had beautiful teeth, but as I got older, I had some discoloration. The response I received was simply, "Thanks for letting us know." I also called Dr. Cooper again and told him I did not like the temporary veneers and asked him not to make the final ones bulky. He again told me not to worry. Four weeks later, I went back to receive the final veneers. They placed them with temporary cement and asked how I liked them. I told Dr. Cooper they were too big for my mouth, too long, and uneven -- the left side looked bigger than the right. I clearly said I did not like them. He told me he could not change anything and that we needed to cement them permanently. I felt like I had no choice, so they were permanently cemented. After that, I felt terrible. My speech changed because the top teeth were too big. When I talk, I sound different, and I sometimes struggle to pronounce words clearly. When I eat, I have to be very careful. I experience daily discomfort, nerve pain, and gum irritation because of the poor work. I have now spoken to four other doctors for second opinions. All of them said the veneers are definitely too big and bulky, and that is why my speech has changed. They also said the unevenness is due to poor work. I paid a lot of money for this treatment, and now I am paying even more to fix the damage. I lost my confidence, I am in pain, and I feel like Dr. Cooper ignored my concerns and did not listen to me. This has been a very painful and disappointing experience for me