Frank Wilson has been our family computer and printer repairman for years. He always finds…read moresolutions to solve our problems. He is prompt, efficient and pleasant. We will continue to use him as our goto repair man.

There's a staff member named Angel who works here who helped me and I can't give him enough praise…read morefor how kind he was, professional, courteous and knowledgeable. He helped me with my exchange to the brand new IPhone Pro Max and it took a long time to transfer all the data. He was the perfect example of what you would want in customer service. His coworker Kevin was also so kind to help me, I'm really grateful I came in while these two gentleman were working! They answered every question and were so patient with me. Thank you so much guys! Fantastic service!!

It was good... then it went to pot. I'm trying to write this review about the internet services,…read morebut it seems I can only write it for this store- so they get the blast and can hopefully pass it on to corporate. I initially came to AT&T because I was having trouble with an alternate provider and despite multiple attempts to address the issue, they simply failed. So I came to AT&T. At first, it was great! Good speed, good ability to manage my internet and those who used my WIFI. But suddenly, it got zapped! I'm not 100% sure what the issue was, but it went from super fast... reasonably fast... to impossible to work. Getting a live person on the phone is UTTERLY IMPOSSIBLE!! Getting a live person to chat with is COMPLETELY IMPOSSIBLE!!! I finally get someone live and they say that my plan was changed! Not only that, but someone had hacked my Wifi. Okay, that's simple enough to address. Change the password. Still, my Wifi is impossibly slow. I called and FINALLY got someone live after an hour wait for a call back... plus another 20 minutes on hold! This is absurd! I get someone live and they tell me the plan was changed... WHY?? WHO AUTHORIZED YOU TO CHANGE MY PLAN?? Regardless, I tell them to put it back! I get it back and then cant get half of my items to connect to wifi. I put in the right password, and it tells me, its the wrong password. EVERYTHING IS S...L...O...W...!!!!!! The glaciers could completely melt before some things load! I asked to have someone come out and scheduled the appointment easy enough. The guy is late, and then calls me saying he knows my issue- that I have too many things connected. Ummm... no? It wasnt a problem a week ago! Why is it suddenly a new problem now? What changed?? Nothing on my end! So then I get hit with the line, "I can come out, but it's going to cost you $150". I beg your FRIGGIN PARDON?? I am NOT paying you to fix something I'm already paying for! After resetting the devices several times, I still have super slow wifi, and STILL cannot connect some items to wifi. That's IT! CANCEL MY SERVICES! I call and am forced to deal with the GOD-AWFUL Automated system AGAIN! CANCEL SERVICES!!! "Let me connect you with someone live..." OH?? NOW you can suddenly connect me with a live person? NOPE! "Sorry, our offices are closed! Please call back during this time frame, central time". Okay... let's try chat!! "Sorry, our automated system cannot connect you with someone live- offices are closed". HEY AT&T, Im changing my payment info and you can come get your crap before I drop it in the trash. That includes the crappy satellite dishes you left on my house from previous customers. Guess you're too lazy to take care of customers!

I came in NOT expecting to buy a new phone, especially since mine wasn't even two years old…read more However, the staff were extremely helpful in explaining the tower updates and how they affected my phone. The entire process was painless and smooth. Huge thanks to Ashley & Alyssa for all your help -- & transitioning to the new Samsung 25Ultra.

Terrific experience. Staff there were knowledgeable and super polite. They took care of our phones…read moreissues easily.

I and my Company have been doing business with Mr. Ruiz and his company for at least 10 years. He…read moreand his people have always been professional and understanding and willing to go the extra mile to get things done correctly. They have helped us so much! Go see them! They do a great job !!

They have full service mail station and a super nice gal working it. No need to travel farther to…read morea post office. Was sending no something return receipt.

Always Great Service…read more I regularly pick up my packages from this UPS Store, and the experience is always fast and hassle-free. The staff is friendly, professional, and quick to grab my items, even when the store is busy. My packages are always handled with care, and I appreciate how organized and efficient they are. If you need a dependable location for your pickups, this UPS Store is definitely one I'd recommend!!!

New ownership is horrible. The UPS store has always been my go to for printing services ( if I ever…read moreneeded certain documents printed). They would charge around 25 cents per page even if I had to send the document to their email to print. NOW under new ownership they charge you $3 to have 1 page printed just because it was sent to their email, is that a fee for inconvenience? That is ridiculous paying $3 to have 1 page printed all because the document was sent to their store email and then printed rather then physical document being brought in and making a copy.

I was very impressed with my customer service here! after going to Postal Graphics and the post…read moreoffice (they both refused to send out my items without me paying for something) they took my items with no hesitation. Small acts of kindness go a long way. I believe Harold helped me and I really appreciated him taking my items.

I shipped several packages through this facility, and unfortunately, they were lost during the…read moreprocess. I contacted the store multiple times over several weeks but was unable to receive a clear update regarding the status of my packages. When I spoke with employees at the facility, I was provided with contact information for the store's management/owner so that I could follow up directly. Unfortunately, my attempts to resolve the issue through management resulted in repeated delays and changing estimates rather than a clear resolution. What was initially communicated as approximately a two-week delay eventually extended to nearly two months. I ultimately had to visit the facility in person to receive an official response regarding my packages. Overall, my experience was extremely frustrating and left me with serious concerns about the facility's organization, communication, and reliability.

Title: "A Monday Morning Rescue with AAA"…read more I had a fantastic experience with AAA on a Monday morning--My 2002 Ford F150 crew cab decided to break down, leaving me in quite the predicament. I needed to have it towed from my home in Hollister to my mechanic in Castroville. If you haven't read my review about that mechanic yet, I highly recommend checking it out! I initiated an online request through the AAA app and received a text confirmation that a tow truck was on its way with an estimated arrival time of an hour. Honestly, I was perfectly fine with that wait time; it gave me a chance to enjoy my morning coffee and get my thoughts in order. But here's where things took a delightful turn: just as I got settled and was about to pour my coffee, I received another text from the tow truck driver. To my surprise, he was just five minutes away! At first, I was a little taken aback. Typically, I'd be annoyed if someone showed up 55 minutes early for an appointment, but this was different; It was a flatbed tow truck, my lifeline to get my beloved old truck to my mechanic in Castroville and its arriving at 8:05 AM on a Monday. The driver was incredible. I wish I could remember the name of the company AAA contracted with, but I unfortunately didn't catch it. What I do remember, though, is his professionalism and kindness. He was patient with me while I hurried around, trying not to delay him in case an emergency came up that required his attention. People like this driver are truly invaluable. They deserve the same respect we give to emergency responders and their vehicles. These professionals choose to make a living by providing assistance to those in need, often dealing with stressed, upset, or even angry individuals. They work in chaotic environments and encounter danger daily, whether it's a driver that nearly clips them while they're securing a vehicle on the roadside or having to precariously pull a vehicle out of water and what about the accident scenes that they have witnessed? Without a doubt that would leave anyone with a case of PTSD. Every day, they face challenges that most of us can hardly imagine, yet they continue to show up to help others. So, to my incredible tow truck driver, thank you! You really made a tough situation so much easier, and I genuinely appreciate your hard work.

insurance prices $197.0 monthly raised to $421.00 in 30 days!?! why ?!? raised amounts?? aaa…read morereview? enrolled in aaa service - gentlemen showed up no speaking english? had a water bottle to put gas in ?!? pictures taken!!

Outstanding service and extremely reasonable fees. Friendly & professional services. I have yet…read moreto find a service they cannot perform.

Absolutely the worst customer service I've ever had. I emailed my projects to them and as I was…read moretelling her one copy each and before I could tell her double-sided the manager had already printed the project and then left the premises. I asked the girl to call the manager and explain what happened and then I need it double-sided but they were gonna charge me for the single-sided as well. Absolutely the worst experience the worst UPS store so far. They are not deserving of your business.