Dr. Thai has been nothing but helpful throughout my entire treatment, and her staff is always so…read morewelcoming

loved them for my braces and the head orthodontist is very nice and so are her employees.read more

Dr. Sage has treated both of my children, and we have had an excellent experience from start to…read morefinish. My daughter had a more complex orthodontic case, and I always felt confident that she was in the right hands. Dr. Sage carefully monitored her growth and adjusted the treatment plan as needed instead of rushing into unnecessary procedures. One of our biggest concerns was that a few teeth might require surgical intervention. Thanks to Dr. Sage's thoughtful approach, she was able to create enough space with early orthodontic treatment and Phase 1 braces, setting my daughter up for a very successful Phase 2. We were so relieved with the outcome. Throughout the entire process, Dr. Sage was patient, kind, and took the time to explain everything in a way that my husband and I could easily understand. My daughter tends to be anxious, but she completely trusted Dr. Sage and always felt comfortable at her appointments. Even after Phase 1 treatment was complete, Dr. Sage continued to monitor my daughter's growth and stayed in touch until it was the right time to begin Phase 2 braces. That level of personalized care meant so much to our family. If you're looking for an orthodontist in Hilliard who truly cares about each patient and takes a thoughtful, individualized approach to treatment, I highly recommend Sage Family Orthodontics.

If you're looking for an orthodontist in Hilliard, I can't recommend Sage Family Orthodontics…read moreenough! As an adult, I was nervous about starting orthodontic treatment, but Dr. Sage and her team made the entire process comfortable and stress-free from day one. Dr. Sage took the time to explain my treatment options, answered every question, and created a personalized plan that fit my goals. I never felt rushed, and it was clear she truly cared about getting the best possible result rather than recommending unnecessary treatment. The office is beautiful, appointments are always on time, and every member of the team is welcoming and professional. It's refreshing to find a locally owned practice where you see the same doctor at every visit and know you're receiving consistent, individualized care. If you're an adult thinking about braces or clear aligners and need an orthodontist in Hilliard, don't put it off like I did. Choosing Sage Family Orthodontics was one of the best decisions I've made, and I couldn't be happier with my new smile!

Dr. Zarick is a very experienced and compassionate dentist. She has worked on my teeth and I have…read morenever had an issue. She is a working mom who understands life can get in the way, so she is very good about working with others and their schedules, the care they need to help improve their overall dental health and truly just wants to take care of her patients. Reading the other reviews and working in the medical field, I think it's important for others to understand that at times things can happen at any office with any type of doctor/procedure. I've heard and spoken to others who have gone to Dr. Zarick for their dental care and are very happy not just with their results, but with the staff and her as well. Great dentist and practice!

I want to start this review by saying that the dental staff is EXCELLENT, the dentist and the…read moreassistants are amazing! The receptionist is a piece of work. I don't understand how they have someone like that working there. I had a dental plan that was terminated, she called to give me a "friendly reminder" that I had an appointment and that my dental coverage was terminated. I wasn't aware so I said I would call and investigate. I called, I didn't have my plan number because I'm at work so I couldn't verify but I remembered that my main health insurance also covers DENTAL. So I call the office back and I relay info to receptionist, she tells me that they don't typically cover dental only emergencies. I said can you just check and she says and does everything to avoid agreeing to check. She wanted the number in back of the card for Dental and at first I didn't see it. She says it doesn't cover it. We have a back and forth and all of these exchanges with a very condescending tone. I of course, am giving her the condescending treatment back and asking to please double check and she says stop yelling at me or I'm going to hang up! I wasn't yelling but I sure as heck was using the same condescending attitude she was giving me! She hung up. I called back because I found the number on the card and she answers and she says I was interrupting and that my insurance is very difficult to deal with and that they only cover emergencies. I said please just check, isn't that part of your employment duties? Just check. She says they're a difficult insurance company to deal with and they probably don't cover it. So she's just assuming a lot! We get into another heated exchange and she hangs up on me again. I call back and she doesn't answer the phone and then on the 4th try her colleague answers. I tell the colleague what is going on and reception gets back on the phone I tell her I found the number to please call and check, her tone is different now and goes I'll check and call you back. I take matters into my own hands and call as well. Guess what, they COVER DENTAL and not just emergencies and this dental office is in network! I was so upset because if I didn't persist and also take matters into my own hands I would have just assumed what she was saying was 100% truth. I am a patient, insurances are already working against us and somehow this receptionist wanted to make this experience even worse, she didn't want to do her part and check, only assumed. I called her back and told her they accepted dental claims and all that it entails. She said she called too and it does cover me. As a patient of 3 years at this office the least she could have done is just say let me double check with insurance, she's been a patient a while, couldn't hurt to verify the other insurance. Instead I get condescending tone and refusal to verify on my behalf if the insurance covers my treatment. This person needs a course in customer service, a refresher on job responsibilities and a course on situations that don't require passive aggressiveness. Being upset because I am passing on my medical insurance because I am 75% sure they cover dental and asking to double check and her telling me she knows they don't without double checking is insanity to me.

Excellent care. Updated invoices. Professional staff provides easy check-in and appointments.read more

Absolutely awful I…read morewent to get a simple cleaning and Kim who was the lady that worked on me chipped 4 of my teeth, FOUR ON A SIMPLE CLEANING. I went the next day and explained them what happened and showed them photos of my teeth also to cancel all my appointments scheduled and get a refund and when front desk cancelled my appointment she said you're all set, like cancelling the appointment fixed the problem, she saw the picture of my chipped teeth and said ok, didn't even cared or try to talk to someone to rectify the situation, I told that needed to speak to someone to fix my problem and she wanted me to come back after a month until my husband told her it was their fault and they needed to get it fixed and then she said have a seat and went to speak to a doctor. Absolutely unprofessional, take your money somewhere else your teeth will thank you

After slipping on the ice and breaking my two front teeth, I turned to Stoneridge Dental Care based…read moreon their excellent reputation. I called on a Wednesday afternoon, and they incredibly fit me in that same day. I was blown away by the care and compassion I received from the entire team--including Megan, who took my call; Grace, who gave me a warm welcome; and Kim, who assisted Dr. Conkey with my assessment. They even managed to get me back in the very next morning, where Christina--a true artist--crafted temporary crowns that perfectly matched my original teeth. I also loved the friendly banter between Dr. Conkey and his staff; it creates such a positive, upbeat environment. I've already told my family that we have officially found our new dentist!"

Thank you to Kim and Dr. Conkey for taking such great care of me! My goal was to get my teeth…read morelooking brighter, and they made it happen. They were so kind, professional, and quick. I highly recommend them

This office charges for visits with the Dentist when you don't even see her. However, if she is…read moreconsulted via the headphones my insurance is charged. I wouldn't go to this office. Find another office in town with integrity who doesn't charge you every time you walk in the door. I came to get a replacement retainer and won't do it again. Unfortunately the retainers they provide are not high quality so I'll have to find another office when the current ones break which will happen. Very disappointed in their approach to dentistry.

I would suggest, keep looking for a different Dentist Office. I feel let down. I'm willing to…read moreforgo my warranty on my mouthpiece. Just not to deal with certain staff again. It's unfortunate in my eyes, I feel that they do not care about me as a client.

About a year ago, my sister called me stressed to the max because she broke a crown and couldn't go…read moreto the dentist unless they were open on a Saturday. She was so busy at work that just thinking about having to find a new dentist was daunting. I jumped in and offered to find one. She was working in the Worthington/Westerville area at the time and after a quick search on Yelp, I found this place. She called them right away, was able to see them right away, and was blown away by the experience. Flash forward to about a month ago when I ended up having to find a new dentist. My sister reminded me of Westerville Dental so I gave them a ring and had a very similar experience. I was able to get scheduled that same week and the staff was incredibly friendly. Along with my bi-annual cleaning, I opted for the Zoom whitening. I can definitely say that it was worth the money. If you need a new dentist, look no further.

First time patient at Westerville Family Dental. You can tell the team is close and fosters a…read morehealthy and positive work environment. Everyone I have encountered is friendly, knowledgeable and personable. Moving states and finding a new dentist is a daunting task but it has been a smooth sailing process! The facility is clean, open and welcoming.

Best dentist I have ever had in my 80 years. They are friendly and smiling and efficient. I cannot…read morefind any thing that could be better about them. The best ever. I have had caps and fillings replaced and general cleaning. Every dentist and employee has been exceptional.

These dental professionals are excellent in every area. The dental work I've had is outstanding…read more The procedure painless. Every associate is professional, friendly, and considerate starting as soon as you walk into the practice and everything in between. They are nothing short of phenomenal!