The service was great. The food was up to par for any other Panda Express I have eaten at. I loved the fact that they had coke in a bottle so I did not need to get a fountain drink. read more

Lines can get long at times. Otherwise, not a bad PE. Seating options in the food court area can also fill up fast. I seem to always get good service here. read more

Panda Express - Honey Walnut Shrimp bowl with fried rice - Chinese Near Me - Columbus, Ohio

Waited 55 minutes for a pick up order, Manager Hazel was unconcerned with the wait the mall wasn't busy to prolong such a wait. First they didn't have teriyaki chicken I understand that so I waited. After that they were out of bejing beef. Employees were of no use and went to the back while I waited and just were talking. Service was terrible but Hazel did nothing to make it better. Don't go here unless you want bad service. read more

The food tasted spoiled, and when I told them about it, the manager argued with me. This is horrible customer service. Even after I received another entree, I could not eat it. Do not eat here. read more

This location is inside the mall at Easton Town Center so it's usually busy. The food is okay, regular Panda Express food that I eat more for the memories than taste the orange chicken is my favorite and typically a good choice. read more

Panda Express - Fried Rice - Chinese Near Me - Columbus, Ohio

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Trash!! Absolute trash!! They had almost nothing available (including items that my 3 year will actually eat). Manager didn't seem to care nor did she apologize for the inconvenience of us standing in line for 15+ minutes. read more

The staff at my location on N Hamilton are so friendly, and I never feel rushed to make a decision! I always go in vs the drive thru, so I can sample and to make sure I get fresh and hot food. The food and the staff are always on point! Highly recommended my location! read more

wow can't express how petty they are there. I work at a store at the mall so I figured why not get some Panda Express. I ordered a large drink with my meal too thinking during my shift I would get a refill since it's 90 degrees outside. I walked up and asked and the manager pointed in the direction of the sign with the menu and said no refills. I asked where it said that and I am not kidding when I say this but the no refill is printed on a label maker and stuck to the menu. one the refill would have cost them 5 cents maybe but how unprofessional for a sticker on the menu. come on be real. petty rant over but I am not eating at this location again and neither should you if you want room temperature food and a unfriendly manager who just looks at you as money for her business. DON'T GO!!! read more

Needing a quick meal after a movie and always up for Chinese, I settled on this. It's decent fast Chinese- not really authentic, not really healthy, but cheap and convenient. And not too bad... I had the 2-entree combo, with Peking beef and chicken with string beans. The beef was a little spicy, sweet, crispy, and tasty. The chicken was in a brown sauce with plenty of green beans. Their fried rice doesn't have egg in it due to a shortage; there was corn instead, I guess to approximate the color of eggs. It came with a side and I chose spring rolls: meh. Flavorless mush inside a crispy shell. Service was fast and friendly. Dining options... well, I was hesitant to eat with all the birds flying around but I was careful about what touched the table. read more

Been here several times. Quality seems to vary drastically based on time when you come. Kung pau chicken, string bean chicken, and orange chicken are my favorites but can be very dried out in non-peak times. I have walked away without ordering... Portions are fairly decent so I usually just get the one item bowl. Plenty for me. But like many of the other reviews indicate... The quality of both food and service is NOT up to par with what Panda Express USED to be like... Sad face.... read more

If I could give 0 stars I would. I had a child with me with a tree but allergy, when I told the women serving me she said "ok". I had to ask if the fried rice and orange chicken had tree nuts, her response was "I don't think so, you should be ok" I asked her to ask someone because I needed to make sure, her response was "there don't have nuts in them, the only dish that has walnuts is down there..." I told her that I needed to make sure that my dish wasn't contaminated, could she double check with the manager that it wasn't, her response was "it's ok these don't have nuts." I paid, took our food and left. On the way to my table I googled Panda Express allergy warnings and was told to eat nothing if I was allergic to tree nuts or ask that they make a special order..... I'm so glad I did have the child eat this food, he should have died..... read more

Terrible service, employees don't know what they are doing, I had a gift card which I knew had money on it. They said that the card was empty without even entering any codes. Then they tried to keep my card I practically had to demand them to release the card back to me. (Makes me feel like they were attempting to take it for gain). I later checked online to find out that card did indeed have more than enough to cover my meal. Then while eating my meal there was styrofoam pieces all over it. The fact that a company the size of Panda can't use sustainable bio friendly packaging is beyond me. I guess profits over health and sustainability. Never eating at panda again and I will be donating the gift card to someone in need... Absolutely terrible experience read more

I like panda in general. This location however is subject to the amount of mall traffic it gets. I came in on a Thursday after work and the rice wasn't very hot but my orange chicken was right on point. Customer service was kind of bad. I asked when fresh rice was coming out and she told me it wasn't that old (didn't answer my question) so I took her word for it and five mins into my meal I look up and they have a fresh batch of rice out...wtf. I wish they had a better eating area. Not very large and not cleaned regularly. I do like the placement though since people watching is fun. read more

Panda Express - Chinese Near Me - Columbus, Ohio

Last week I went there and the fried rice was hard, cold and old. That restaurant is not consistent with their quality of food. Very disappointed. read more

This Panda Express is located on the main floor in the Easton Mall in the food court. Not a bad food stop, the staff isn't overly joyed ever, but they get their jobs done. The lines aren't unbearably long. Plenty of seating directly next to the restaurant with a nice view of the rest of the mall. read more

I remember a time when Panda Express was good, but that was a looooooooong time ago. The chicken varies between rubbery and mush and the rice varies from crunchy to mush. If you're unlucky enough to get there on a mush-mush day your Orange Chicken with Rice is going to taste like baby food with a kick. This place is really disappointing and the only thing that can really be said for it is that other than S'Barros it's the fastest place to get food at Easton. But unless your movie is starting in 5 minutes (and AMC plays 30 minutes of previews anymore so you're probably still safe to eat elsewhere) I can't think of any reason at all to give Panda Express a chance. Easton would be much better off it went out of business and an independent and tasty Chinese restaurant took its place. read more

The food tastes about average for fast food Chinese, but the selection is limited. Serving sizes leave much to be desired as well. One issue I had with the service went like this: Me: I'll have orange chicken and white rice Server: OK. What would you like for your 2nd entree? Me: No thanks, I'll just have the 1 entre 1 side combo. Server: Oh, it comes with a 2nd entree. Me: No it doesn't, I just want the 1 entree. Server: Oh, double orange chicken? Me: **Palms Face** I understand cross selling, but this was too far. Guess next time I'll drive a little further from work for Chinese! read more

I must be insane. Doing the same thing over and over expecting a different result is the definition of insane, right? I have been to a couple of locations and Panda Express is a vendor in the cafe at work on Wednesdays. Every time I eat there I say, "never again." Some of their flavors are good - really. The issue is the food seems it isn't fresh and the noodles are dry as the dickens. read more

I used to come here almost every time I go to Easton because I know the food is decent. I usually order lo mein, orange chicken, and Beijing beef. Their receipt usually says if I complete a survey, I get a free entrée. This makes me come back. The service isn't good, but the food is good. I would come back here. read more

love the new honey sesame chicken!!! the chicken egg rolls are also pretty good. cant wait to go back again!

This is yet another Panda Express that needs some improvement. Not as bad as the Oklahoma Penn Mall location... But so far... A close 2nd! At least the staff here make up for the food lacking - they really are trying. Maybe it's just too high volume & too low class of customers in line - based on my 2 visits. Rude customers! Kids weaving in & out of the line, baby threw up on the floor & mom walked over it, another kid cut in line & a mom slightly arguing with the staff - think in another language & for no reason. Now as far as the food- they did give me the fresh fried rice but it lacked flavor. The veggies were the best bet- forgo the rice for double veggies. Chicken & green beans were decently flavored. Wish I wanted to enjoy it more- even have it a 2nd try while there... Very surprised since its a more "upscale" mall area. read more

Panda Express is known for their Orange Chicken and this is well founded; I have yet to find a place that rivals the flavor. The downside is that it is fast food chinese, so you sometimes get it piping hot, other times colder than you'd like. Their prices are decent, a bit steep in some locations, but generally bearable. Overall service is decent. For a quick meal while shopping in the mall, Panda is a good choice. read more

We came to this location for the first time in March of this year. We loved it and the customer service and decided to try another Panda Express in Blacklick. That was not as great an experience. We continue to visit this location and continue to be amazed with the quality, quantity and friendliness of the staff. We come several times a month and to date have not had a bad experience there. We recommend this to a lot of our family and friends. read more

It was a good first order. It went really quick. This was my first time ordering Panda Express. I will definitely recommend it to others. ~Tyler the Creator of Sight Reading read more

very unreliable. won't answer phone. very dirty store. rude employees. i order orange chicken and i found 3 raw pieces of chicken in it. showed them the food still wouldn't give me a refund all because i didn't have a receipt that they didn't give me. i even ate there like come on man. they real shitty read more

I guess this is a chain wide thing. Bland food, flavorless rice, and my spring roll was mush in the middle. I guess that its true that Chinese really does need to be made to order read more

My 16 year old son ate there today. I was shopping and he got shrimp...bad mistake. He was throwing up within 20 minutes of eating. I went back and told them the shrimp has to be bad. They said they would tell the manager and get rid of it. At least they listened BUT not worth the risk. Shopping cut short and I've got a sick teenager. read more

Worst place ever. The rice was very mushy. Blend. Worst costumer service. Very rude workers. Never again. I use to drive all the way from the east side just to get some food from them. Today is my last time going there. Horrible. Save yourself some money and get a burger or something. read more